[Solved] Mate freezes completely but mouse is working

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soekris
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[Solved] Mate freezes completely but mouse is working

Post by soekris » Fri Oct 18, 2019 5:36 am

Hello,

I've been using Mint/mate since several years without any problem. Today it's been the second time when my new computer, a DELL Precision-5820, has freezed mate. This could be at some point normal, but the most curios is mouse is working perfectly and if I acces via ssh server all is working smoothly.

Let me know if you need something more

Code: Select all

soekris@soekris-Precision-5820:~$ inxi -Fxz
System:    Host: soekris-Precision-5820 Kernel: 4.15.0-65-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Console: tty 0 
           Distro: Linux Mint 19.2 Tina base: Ubuntu 18.04 bionic 
Machine:   Type: Desktop System: Dell product: Precision 5820 Tower X-Series v: N/A serial: <filter> 
           Mobo: Dell model: 02M8NY v: A00 serial: <filter> UEFI [Legacy]: Dell v: 1.8.0 date: 08/17/2018 
CPU:       Topology: 6-Core model: Intel Core i7-7800X bits: 64 type: MT MCP arch: Skylake rev: 4 L2 cache: 8448 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 84000 
           Speed: 1200 MHz min/max: 1200/4000 MHz Core speeds (MHz): 1: 1200 2: 1200 3: 1200 4: 1201 5: 1200 6: 1200 7: 1200 
           8: 1200 9: 1200 10: 1201 11: 1200 12: 1200 
Graphics:  Device-1: NVIDIA GP107GL [Quadro P400] vendor: Dell driver: nouveau v: kernel bus ID: 65:00.0 
           Display: server: X.org 1.19.6 driver: nouveau unloaded: fbdev,modesetting,vesa tty: 225x59 
           Message: Advanced graphics data unavailable in console. Try -G --display 
Audio:     Device-1: Intel 200 Series PCH HD Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           Device-2: NVIDIA GP107GL High Definition Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 65:00.1 
           Device-3: Elgato Systems type: USB driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus ID: 2-6:3 
           Device-4: C-Media type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-8:4 
           Sound Server: ALSA v: k4.15.0-65-generic 
Network:   Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k port: 3000 bus ID: 00:1f.6 
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 3.86 TiB used: 965.38 GiB (24.4%) 
           ID-1: /dev/sda type: USB model: SABRENT SABRENT size: 223.57 GiB 
           ID-2: /dev/sdb vendor: Samsung model: SSD 860 EVO 1TB size: 931.51 GiB 
           ID-3: /dev/sdc type: USB vendor: Western Digital model: WD Elements 25A2 size: 2.73 TiB 
RAID:      Hardware-1: Intel C600/X79 series SATA RAID Controller driver: ahci v: 3.0 bus ID: 00:17.0 
Partition: ID-1: / size: 914.21 GiB used: 126.86 GiB (13.9%) fs: ext4 dev: /dev/dm-1 
           ID-2: /boot size: 703.5 MiB used: 221.0 MiB (31.4%) fs: ext4 dev: /dev/sdb1 
           ID-3: swap-1 size: 976.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-2 
Sensors:   System Temperatures: cpu: 35.0 C mobo: N/A gpu: nouveau temp: 39 C 
           Fan Speeds (RPM): cpu: 1022 mobo: 728 gpu: nouveau fan: 1160 
Info:      Processes: 304 Uptime: 19h 15m Memory: 31.13 GiB used: 4.92 GiB (15.8%) Init: systemd runlevel: 5 Compilers: 
           gcc: 7.4.0 Shell: bash v: 4.4.20 inxi: 3.0.32 
Cheers
Last edited by soekris on Thu Oct 24, 2019 4:52 am, edited 3 times in total.

soekris
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Re: Mate freezes completely but mouse is working

Post by soekris » Mon Oct 21, 2019 4:02 am

kern.log, Friday Hang

Oct 17 13:25:47 Precision-5820 kernel: [856499.419486] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT
Oct 17 13:25:54 Precision-5820 kernel: [856506.936267] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT
Oct 17 13:26:27 Precision-5820 kernel: [856539.868449] nouveau 0000:65:00.0: fifo: LB_ERROR
Oct 17 13:26:27 Precision-5820 kernel: [856539.868466] nouveau 0000:65:00.0: fifo: PBDMA0: 00000200 [LBACK_TIMEOUT] ch 2 [007fc47000 Xorg[1216]] subc 0 mthd 001c data 00000002
Oct 17 13:26:34 Precision-5820 kernel: [856546.835049] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT
Oct 17 13:26:36 Precision-5820 kernel: [856548.751684] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT
Oct 17 13:26:38 Precision-5820 kernel: [856550.235278] nouveau 0000:65:00.0: fifo: LB_ERROR
Oct 17 13:26:38 Precision-5820 kernel: [856550.235295] nouveau 0000:65:00.0: fifo: PBDMA0: 00000200 [LBACK_TIMEOUT] ch 2 [007fc47000 Xorg[1216]] subc 0 mthd 001c data 00000002
Oct 17 13:26:39 Precision-5820 kernel: [856551.684841] nouveau 0000:65:00.0: fifo: LB_ERROR
Oct 17 13:26:39 Precision-5820 kernel: [856551.684858] nouveau 0000:65:00.0: fifo: PBDMA0: 00000200 [LBACK_TIMEOUT] ch 2 [007fc47000 Xorg[1216]] subc 0 mthd 001c data 00000002
Oct 17 13:26:42 Precision-5820 kernel: [856554.985043] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT
Oct 17 13:26:42 Precision-5820 kernel: [856554.985111] nouveau 0000:65:00.0: fifo: CHSW_ERROR 00000003
Oct 17 13:26:43 Precision-5820 kernel: [856555.585096] nouveau 0000:65:00.0: fifo: FB_FLUSH_TIMEOUT

kern.log, Monday Hang


Oct 21 09:40:41 Precision-5820 kernel: [251982.249662] nouveau 0000:65:00.0: fifo: read fault at 00003aa000 engine 05 [BAR2] client 08 [GPC0/PE_2] reason 02 [PTE] on channel -1 [007fefd000 unknown]
Oct 21 09:40:41 Precision-5820 kernel: [251982.249678] nouveau 0000:65:00.0: fifo: DROPPED_MMU_FAULT 00000000
Oct 21 09:40:41 Precision-5820 kernel: [251982.314570] nouveau 0000:65:00.0: fifo: read fault at 000cc00000 engine 15 [CE0] client 01 [GPC0/T1_0] reason 00 [PDE] on channel 2 [007fc47000 Xorg[1185]]
Oct 21 09:40:41 Precision-5820 kernel: [251982.314588] nouveau 0000:65:00.0: fifo: channel 2: killed
Oct 21 09:40:41 Precision-5820 kernel: [251982.314590] nouveau 0000:65:00.0: fifo: runlist 0: scheduled for recovery
Oct 21 09:40:41 Precision-5820 kernel: [251982.314599] nouveau 0000:65:00.0: fifo: engine 0: scheduled for recovery
Oct 21 09:40:41 Precision-5820 kernel: [251982.314603] nouveau 0000:65:00.0: fifo: engine 7: scheduled for recovery
Oct 21 09:40:41 Precision-5820 kernel: [251982.314613] nouveau 0000:65:00.0: Xorg[1185]: channel 2 killed!
Oct 21 09:40:41 Precision-5820 kernel: [251982.318639] nouveau 0000:65:00.0: bus: MMIO read of 00000000 FAULT at 122124 [ IBUS ]

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Spearmint2
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Re: Mate freezes completely but mouse is working

Post by Spearmint2 » Mon Oct 21, 2019 4:31 am

Why are you using driver: nouveau instead of a Nvidia driver? Open Driver Manager, let it search for a Nvidia driver to install.
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

soekris
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Re: Mate freezes completely but mouse is working

Post by soekris » Mon Oct 21, 2019 4:50 am

Because I wanted to avoid as much as possible using blobs. So, Why I use nvidia ? It's a job workstation and therefore I couldn't remove nvidia from initial configuration.

I downgraded from 4.15.0-65 to 4.15.0.54, because I think it was with this new kernel problems stared with it, I've been working with this machine since July without any problem. But I think in the end I must follow your advice and install nvidia drivers, doesn't it?

Many thanks for your time
Attachments
nvidia.png

soekris
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Re: Mate freezes completely but mouse is working

Post by soekris » Thu Oct 24, 2019 4:51 am

Seems to work well with nvidia driver

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