Mint Mate 20.2 Freezing requires Reboot (SOLVED)

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frostymusic
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Posts: 502
Joined: Fri Jul 06, 2018 8:21 pm
Location: East Coast Canada

Mint Mate 20.2 Freezing requires Reboot (SOLVED)

Post by frostymusic »

I have had some freezing. One instance I had Thunderbird open, clicked on FF to open, and it froze. Other time had one browser open FF, and wanted to open Librewolf, freezing. I see there are some crash reports generated.




Code: Select all

System:    Kernel: 5.13.0-22-generic x86_64 bits: 64 compiler: N/A Desktop: MATE 1.24.0 wm: marco 
           dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Desktop System: ASUS product: N/A v: N/A serial: <filter> 
           Mobo: ASUSTeK model: TUF GAMING H570-PRO WIFI v: Rev 1.xx serial: <filter> 
           UEFI: American Megatrends v: 1203 date: 10/27/2021 
CPU:       Topology: 6-Core model: 11th Gen Intel Core i5-11600KF bits: 64 type: MT MCP arch: N/A 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 93888 
           Speed: 4739 MHz min/max: 800/4900 MHz Core speeds (MHz): 1: 4682 2: 4613 3: 4862 
           4: 4600 5: 4677 6: 4854 7: 4656 8: 4600 9: 4882 10: 4715 11: 4891 12: 4741 
Graphics:  Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: ASUSTeK driver: nvidia v: 470.86 
           bus ID: 01:00.0 chip ID: 10de:1d01 
           Display: x11 server: X.Org 1.20.13 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa compositor: marco resolution: 1920x1080~60Hz 
           OpenGL: renderer: NVIDIA GeForce GT 1030/PCIe/SSE2 v: 4.6.0 NVIDIA 470.86 
           direct render: Yes 
Audio:     Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           chip ID: 8086:43c8 
           Device-2: NVIDIA GP108 High Definition Audio vendor: ASUSTeK driver: snd_hda_intel 
           v: kernel bus ID: 01:00.1 chip ID: 10de:0fb8 
           Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-2.2:6 
           chip ID: 046d:0825 
           Sound Server: ALSA v: k5.13.0-22-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: N/A bus ID: 00:14.3 chip ID: 8086:43f0 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel port: 3000 
           bus ID: 04:00.0 chip ID: 10ec:8125 
           IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 2.99 TiB used: 491.11 GiB (16.0%) 
           ID-1: /dev/nvme0n1 vendor: Sabrent model: Rocket 4.0 1TB size: 931.51 GiB 
           speed: 63.2 Gb/s lanes: 4 serial: <filter> 
           ID-2: /dev/sda vendor: Patriot model: Burst size: 223.57 GiB speed: 6.0 Gb/s 
           serial: <filter> 
           ID-3: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5 size: 931.51 GiB 
           serial: <filter> 
           ID-4: /dev/sdc type: USB vendor: Samsung model: Portable SSD T5 size: 931.51 GiB 
           serial: <filter> 
           ID-5: /dev/sdd type: USB vendor: Kingston model: DataTraveler 3.0 size: 14.65 GiB 
           serial: <filter> 
           ID-6: /dev/sde type: USB vendor: Verbatim model: STORE N GO size: 29.81 GiB 
           serial: <filter> 
RAID:      Hardware-1: Intel Device driver: ahci v: 3.0 bus ID: 00:17.0 chip ID: 8086.43d6 
Partition: ID-1: / size: 915.40 GiB used: 117.86 GiB (12.9%) fs: ext4 dev: /dev/nvme0n1p2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 1-2:2 info: Genesys Logic Hub ports: 4 rev: 2.0 chip ID: 05e3:0608 
           Device-1: 1-2.1:4 info: Holtek Keyboard LKS02 type: Keyboard,HID 
           driver: hid-generic,usbhid rev: 1.1 chip ID: 04d9:1702 
           Device-2: 1-2.2:6 info: Logitech Webcam C270 type: Video,Audio 
           driver: snd-usb-audio,uvcvideo rev: 2.0 chip ID: 046d:0825 
           Device-3: 1-2.4:8 info: MosArt type: Mouse driver: hid-generic,usbhid rev: 1.1 
           chip ID: 062a:4102 
           Device-4: 1-6:3 info: Kingston DataTraveler 100 G3/G4/SE9 G2 type: Mass Storage 
           driver: usb-storage rev: 2.1 chip ID: 0951:1666 
           Device-5: 1-13:5 info: ASUSTek AURA LED Controller type: <vendor specific> 
           driver: hid-generic,usbhid rev: 2.0 chip ID: 0b05:19af 
           Device-6: 1-14:7 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0026 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 7 rev: 3.1 chip ID: 1d6b:0003 
           Device-7: 2-1:2 info: Samsung Portable SSD T5 type: Mass Storage driver: uas rev: 3.1 
           chip ID: 04e8:61f5 
           Device-8: 2-2:3 info: Samsung Portable SSD T5 type: Mass Storage driver: uas rev: 3.1 
           chip ID: 04e8:61f5 
           Device-9: 2-4:4 info: Verbatim Flash Drive (StorenGo) type: Mass Storage 
           driver: usb-storage rev: 3.0 chip ID: 18a5:0243 
Sensors:   System Temperatures: cpu: 27.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 
           1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/librewolf.list 
           1: deb [arch=amd64] http: //deb.librewolf.net uma main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com uma main upstream import backport
           2: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal main restricted universe multiverse
           3: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           No active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http: //repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/variety-stable-focal.list 
           1: deb http: //ppa.launchpad.net/variety/stable/ubuntu focal main
Info:      Processes: 343 Uptime: 1m Memory: 15.47 GiB used: 1.18 GiB (7.6%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 8/9 Client: Unknown python3.8 client 
           inxi: 3.0.38
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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ZakGordon
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Posts: 925
Joined: Thu Feb 12, 2015 11:07 am

Re: Mint Mate 20.2 Freezing requires Reboot

Post by ZakGordon »

Have a look around the 'MATE' specific section of the forum (maybe even post your problem there also?) and see if you can find some answers there:

viewforum.php?f=206
Laptop overheating? Check link here:itsfoss guide . Also a move from Cinnamon to XFCE can give a -5 to -10 degrees C change on overheating hardware.

Build a modern dual-boot Ryzen Win7/Linux Mint PC:Tutorial
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frostymusic
Level 5
Level 5
Posts: 502
Joined: Fri Jul 06, 2018 8:21 pm
Location: East Coast Canada

Mint Mate 20.2 Freezing requires Reboot

Post by frostymusic »

Code: Select all

System:    Kernel: 5.13.0-22-generic x86_64 bits: 64 compiler: N/A Desktop: MATE 1.24.0 wm: marco 
           dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Desktop System: ASUS product: N/A v: N/A serial: <filter> 
           Mobo: ASUSTeK model: TUF GAMING H570-PRO WIFI v: Rev 1.xx serial: <filter> 
           UEFI: American Megatrends v: 1203 date: 10/27/2021 
CPU:       Topology: 6-Core model: 11th Gen Intel Core i5-11600KF bits: 64 type: MT MCP arch: N/A 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 93888 
           Speed: 4739 MHz min/max: 800/4900 MHz Core speeds (MHz): 1: 4682 2: 4613 3: 4862 
           4: 4600 5: 4677 6: 4854 7: 4656 8: 4600 9: 4882 10: 4715 11: 4891 12: 4741 
Graphics:  Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: ASUSTeK driver: nvidia v: 470.86 
           bus ID: 01:00.0 chip ID: 10de:1d01 
           Display: x11 server: X.Org 1.20.13 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa compositor: marco resolution: 1920x1080~60Hz 
           OpenGL: renderer: NVIDIA GeForce GT 1030/PCIe/SSE2 v: 4.6.0 NVIDIA 470.86 
           direct render: Yes 
Audio:     Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
           chip ID: 8086:43c8 
           Device-2: NVIDIA GP108 High Definition Audio vendor: ASUSTeK driver: snd_hda_intel 
           v: kernel bus ID: 01:00.1 chip ID: 10de:0fb8 
           Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-2.2:6 
           chip ID: 046d:0825 
           Sound Server: ALSA v: k5.13.0-22-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: N/A bus ID: 00:14.3 chip ID: 8086:43f0 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel port: 3000 
           bus ID: 04:00.0 chip ID: 10ec:8125 
           IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 2.99 TiB used: 491.11 GiB (16.0%) 
           ID-1: /dev/nvme0n1 vendor: Sabrent model: Rocket 4.0 1TB size: 931.51 GiB 
           speed: 63.2 Gb/s lanes: 4 serial: <filter> 
           ID-2: /dev/sda vendor: Patriot model: Burst size: 223.57 GiB speed: 6.0 Gb/s 
           serial: <filter> 
           ID-3: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5 size: 931.51 GiB 
           serial: <filter> 
           ID-4: /dev/sdc type: USB vendor: Samsung model: Portable SSD T5 size: 931.51 GiB 
           serial: <filter> 
           ID-5: /dev/sdd type: USB vendor: Kingston model: DataTraveler 3.0 size: 14.65 GiB 
           serial: <filter> 
           ID-6: /dev/sde type: USB vendor: Verbatim model: STORE N GO size: 29.81 GiB 
           serial: <filter> 
RAID:      Hardware-1: Intel Device driver: ahci v: 3.0 bus ID: 00:17.0 chip ID: 8086.43d6 
Partition: ID-1: / size: 915.40 GiB used: 117.86 GiB (12.9%) fs: ext4 dev: /dev/nvme0n1p2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 1-2:2 info: Genesys Logic Hub ports: 4 rev: 2.0 chip ID: 05e3:0608 
           Device-1: 1-2.1:4 info: Holtek Keyboard LKS02 type: Keyboard,HID 
           driver: hid-generic,usbhid rev: 1.1 chip ID: 04d9:1702 
           Device-2: 1-2.2:6 info: Logitech Webcam C270 type: Video,Audio 
           driver: snd-usb-audio,uvcvideo rev: 2.0 chip ID: 046d:0825 
           Device-3: 1-2.4:8 info: MosArt type: Mouse driver: hid-generic,usbhid rev: 1.1 
           chip ID: 062a:4102 
           Device-4: 1-6:3 info: Kingston DataTraveler 100 G3/G4/SE9 G2 type: Mass Storage 
           driver: usb-storage rev: 2.1 chip ID: 0951:1666 
           Device-5: 1-13:5 info: ASUSTek AURA LED Controller type: <vendor specific> 
           driver: hid-generic,usbhid rev: 2.0 chip ID: 0b05:19af 
           Device-6: 1-14:7 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0026 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 7 rev: 3.1 chip ID: 1d6b:0003 
           Device-7: 2-1:2 info: Samsung Portable SSD T5 type: Mass Storage driver: uas rev: 3.1 
           chip ID: 04e8:61f5 
           Device-8: 2-2:3 info: Samsung Portable SSD T5 type: Mass Storage driver: uas rev: 3.1 
           chip ID: 04e8:61f5 
           Device-9: 2-4:4 info: Verbatim Flash Drive (StorenGo) type: Mass Storage 
           driver: usb-storage rev: 3.0 chip ID: 18a5:0243 
Sensors:   System Temperatures: cpu: 27.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 
           1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/librewolf.list 
           1: deb [arch=amd64] http: //deb.librewolf.net uma main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com uma main upstream import backport
           2: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal main restricted universe multiverse
           3: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //mirror.csclub.uwaterloo.ca/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           No active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http: //repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/variety-stable-focal.list 
           1: deb http: //ppa.launchpad.net/variety/stable/ubuntu focal main
Info:      Processes: 343 Uptime: 1m Memory: 15.47 GiB used: 1.18 GiB (7.6%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 8/9 Client: Unknown python3.8 client 
           inxi: 3.0.38

I get freezing when switching apps, not always, just a sometimes thing. Using FF, and also opening Librewolf, or having Thunderbird open and opening FF. Everything freezes, no keyboard, mouse, nothing. I see that there are some logs created, don't know what to do with them?
Last edited by SMG on Sun Jan 23, 2022 8:32 pm, edited 1 time in total.
Reason: Added code tags.
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frostymusic
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Re: Mint Mate 20.2 Freezing requires Reboot

Post by frostymusic »

Thanks will do.
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SMG
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Re: Mint Mate 20.2 Freezing requires Reboot

Post by SMG »

Moderator note: Duplicate topics have been merged and duplicated posts removed. Please [8] Do Not Cross-Post. If you would like a topic moved to a new section, click the ! button on a post in the topic, select the Other option in the drop-down box, and type in your request to have it moved. A moderator will move it for you.
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A woman typing on a laptop with LM20.3 Cinnamon.
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SMG
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Re: Mint Mate 20.2 Freezing requires Reboot

Post by SMG »

The latest available 5.13 kernel is 5.13.0-27. See if updating your kernel helps.

System: Kernel: 5.13.0-22-generic x86_64 bits: 64 compiler: N/A Desktop: MATE 1.24.0 wm: marco
dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
Image
A woman typing on a laptop with LM20.3 Cinnamon.
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frostymusic
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Joined: Fri Jul 06, 2018 8:21 pm
Location: East Coast Canada

Re: Mint Mate 20.2 Freezing requires Reboot

Post by frostymusic »

Yeah, I got confussed looking where to post. I installed the kernel you suggested I will give it a go.

Thanks.
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frostymusic
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Location: East Coast Canada

Re: Mint Mate 20.2 Freezing requires Reboot

Post by frostymusic »

So far so good! Thanks SMG.
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