Cinnamon crashed after installing the new kernel.

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michaud
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Cinnamon crashed after installing the new kernel.

Post by michaud » Fri Aug 17, 2018 12:11 pm

I am using Mint 18.3 and after installing the 4.15.0-32 kernel I started getting errors that cinnamon had crashed. The first time this happened i was able to boot to a different kernel and delete the 4.15.0-32 and this made things normal again. I also upgraded the Nvidia drivers without any change of status on the dm.

I tried the kernel update again and this time none of my other kernels would get past the cinnamon crash that occurs immediately after the logon. This time I added the ppa for cinnamon and upgraded cinnamon. This two failed immediately. i then install xfce and that gives a desktop without any issues.

Can anyone assist. I still cannot use cinnamon while on the 4.15.0-30 kernel. I complete removed the 4.15.0-32 kernel without any change in status.

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Re: Cinnamon crashed after installing the new kernel.

Post by DAMIEN1307 » Fri Aug 17, 2018 11:21 pm

believe it or not this may possibly be a problem with conflict between nvidia drivers and the kernel...since i do not use nvidia, i will leave this for another person to assist that knows the ins and outs of this...DAMIEN
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catweazel
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Re: Cinnamon crashed after installing the new kernel.

Post by catweazel » Fri Aug 17, 2018 11:26 pm

michaud wrote:
Fri Aug 17, 2018 12:11 pm
Can anyone assist. I still cannot use cinnamon while on the 4.15.0-30 kernel. I complete removed the 4.15.0-32 kernel without any change in status.
How did you install the kernel? How did you install the nVidia driver? What version of the driver did you install? Please post the output of this terminal command:

Code: Select all

inxi -Fxz
Enclose the results between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply.

The 4.15.0-32 kernel and the nVidia driver both work fine on my machine so you've probably done something different.
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Re: Cinnamon crashed after installing the new kernel.

Post by catweazel » Fri Aug 17, 2018 11:27 pm

DAMIEN1307 wrote:
Fri Aug 17, 2018 11:21 pm
believe it or not this may possibly be a problem with conflict between nvidia drivers and the kernel...
The same configuration works fine for me, and there aren't many reports of it not working so that cannot be correct.
¡uʍop ǝpısdn sı buıɥʇʎɹǝʌǝ os ɐıןɐɹʇsnɐ ɯoɹɟ ɯ,ı

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Re: Cinnamon crashed after installing the new kernel.

Post by DAMIEN1307 » Fri Aug 17, 2018 11:35 pm

hi CW...i think that would depend on just how old his nvidia card hardware is in relationship to just what driver update is applied...would not the age of the nvidia unit make some difference ?...DAMIEN
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Re: Cinnamon crashed after installing the new kernel.

Post by catweazel » Fri Aug 17, 2018 11:38 pm

DAMIEN1307 wrote:
Fri Aug 17, 2018 11:35 pm
hi CW...i think that would depend on just how old his nvidia card hardware is in relationship to just what driver update is applied...would not the age of the nvidia unit make some difference ?...DAMIEN
To a point, yes, old cards are removed from driver support by nVidia but it doesn't make the situation a conflict between the kernel and the driver. I've asked for specific information to find out what is needed.
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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sat Aug 18, 2018 4:19 pm

here you go.

Code: Select all

$ inxi -Fxz
System:    Host: aneaid Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Dell (portable) product: Dell System XPS L702X
           Mobo: Dell model: 0K4H3G v: FAB1 Bios: Dell v: A11 date: 06/01/2011
CPU:       Dual core Intel Core i7-2620M (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10774
           clock speeds: max: 3400 MHz 1: 882 MHz 2: 1043 MHz 3: 992 MHz
           4: 1206 MHz
Graphics:  Card-1: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
           bus-ID: 00:02.0
           Card-2: NVIDIA GF106M [GeForce GT 550M] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
           Resolution: 1600x900@60.00hz
           GLX Renderer: Mesa DRI Intel Sandybridge Mobile
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card Intel 6 Series/C200 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-30-generic
Network:   Card-1: Intel Centrino Wireless-N 1030 [Rainbow Peak]
           driver: iwlwifi bus-ID: 03:00.0
           IF: wlp3s0 state: down mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 0a:00.0
           IF: enp10s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 500.1GB (24.0% used)
           ID-1: /dev/sda model: ST500LM000 size: 500.1GB
Partition: ID-1: / size: 443G used: 97G (23%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 472M used: 137M (31%) fs: ext2 dev: /dev/sda1
           ID-3: swap-1 size: 17.09GB used: 0.00GB (0%) fs: swap dev: /dev/dm-3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 45.0C mobo: 45.0C gpu: 33.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 228 Uptime: 2 min Memory: 1158.7/15954.3MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 
The Nvidia drivers are the 390 version. I cannot find the full release as I have to use xfce right now. There is no drivers tab.

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sat Aug 18, 2018 4:29 pm

I believe I was using the Nouveau drivers. This was basically a clean build as of about a week ago.

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Re: Cinnamon crashed after installing the new kernel.

Post by DAMIEN1307 » Sat Aug 18, 2018 4:57 pm

in your whisker menu, i believe you will find either "drivers" or possibly called "additional drivers" there...find it and run it...if you dont find it there, go to update manager, then "edit" tab in the top left, then click "software sources" then click onto tab that says additional drivers...report back what choices it gives you...DAMIEN

ps...your read out says..."Card-2: NVIDIA GF106M [GeForce GT 550M] bus-ID: 01:00.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau"
ORDO AB CHAO

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sat Aug 18, 2018 6:11 pm

Ah great. Here you go,

Image
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Screenshot from 2018-08-18 18-08-38.png

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sat Aug 18, 2018 6:28 pm

I installed the Intel microcode without any improvement. Here is the inxi -Fxz.

Code: Select all

System:    Host: aneaid Kernel: 4.15.0-30-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.3 Sylvia
Machine:   System: Dell (portable) product: Dell System XPS L702X
           Mobo: Dell model: 0K4H3G v: FAB1 Bios: Dell v: A11 date: 06/01/2011
CPU:       Dual core Intel Core i7-2620M (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10775
           clock speeds: max: 3400 MHz 1: 838 MHz 2: 840 MHz 3: 826 MHz
           4: 846 MHz
Graphics:  Card-1: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
           bus-ID: 00:02.0
           Card-2: NVIDIA GF106M [GeForce GT 550M] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1600x900@60.00hz
           GLX Renderer: Mesa DRI Intel Sandybridge Mobile
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card Intel 6 Series/C200 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-30-generic
Network:   Card-1: Intel Centrino Wireless-N 1030 [Rainbow Peak]
           driver: iwlwifi bus-ID: 03:00.0
           IF: wlp3s0 state: down mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 0a:00.0
           IF: enp10s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 500.1GB (24.9% used)
           ID-1: /dev/sda model: ST500LM000 size: 500.1GB
Partition: ID-1: / size: 443G used: 101G (24%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 472M used: 137M (31%) fs: ext2 dev: /dev/sda1
           ID-3: swap-1 size: 17.09GB used: 0.00GB (0%) fs: swap dev: /dev/dm-3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 65.0C mobo: 65.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 231 Uptime: 3 min Memory: 1308.4/15954.3MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

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Re: Cinnamon crashed after installing the new kernel.

Post by DAMIEN1307 » Sat Aug 18, 2018 11:13 pm

ok...glad you found the driver updater...your inxi-Fxz shows me you are running a system that is a little older than i expected and took note that your bios may be outdated as regards running more modern software/firmware... Mobo: Dell model: 0K4H3G v: FAB1 Bios: Dell v: A11 date: 06/01/2011 ...which makes me wonder once more if your nvidia is too old to run the "390" with the 4.15 kernel on LM18.3 xfce... Card-2: NVIDIA GF106M [GeForce GT 550M] bus-ID: 01:00.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) ...i would hold on for a reply from "catweazel" when the sun is up where he is in australia since he is really good as regards nvidia as he uses nvidia cards and i dont...so hang in there either CW or someone is going to come along with the right answer for your situation...DAMIEN
ORDO AB CHAO

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sat Aug 18, 2018 11:40 pm

Damn. I didn't realize the laptop was that old. I got it second hand.

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Sun Aug 19, 2018 5:21 pm

I decided to downgrade the Nvidia drivers to Nvidia-304.137 Legacy and I still get the Cinnamon crashed error.

I then decided to try MATE and did a install of mint-meta-mate and that too fails. it gets a little further than cinnamon, but, then starts popping the dialog boxes that clear and seem to cycle. It does not fully load the desktop.

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Re: Cinnamon crashed after installing the new kernel.

Post by DAMIEN1307 » Mon Aug 20, 2018 9:10 am

hi michaud...im wondering if you might not be better off using peppermint 9 instead...ive seen that you have already tried another different version of mint in as many days, so anything we would try to do to help your initial problem has now changed and is out the window...P9is a more stripped down version that tends to work really great with older machines like yours and when i install on certain old machines where mint doesnt work, i tend to throw P9 on instead just to get the person up and running and it usually works OK on these older machines...let us know how you make out...DAMIEN
ORDO AB CHAO

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Mon Aug 20, 2018 9:42 am

Could we get some feedback from your guy in Australia? It looks like Peppermint uses xfce and, so far, I am not pleased with xfce. Unless we have reached an impasse.

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Re: Cinnamon crashed after installing the new kernel.

Post by puddleglum » Tue Aug 21, 2018 8:52 am

I find it strange that the two listings of your graphics info indicates that you are using the intel driver. To me that sounds like you are using the integrated graphics controller instead of the NVIDIA card. I wonder if that is because it failed with the nouveau driver. Someone more knowledgeable than me can tell you if that is the case.

In any case I wouldn't try the 304 driver because I heard that NVidia has dropped support for it and 340 is the oldest one they support now.

Here's my personal experience. I have an old HP Pavilion with integrated NVIDIA graphics. It would always freeze up with nouveau so I had to use the 304 driver which is marked "Recommended". This no longer works with the 4.15 kernel series. So I installed a card I have laying around (NVIDIA GT218 [GeForce 8400GS Rev.3]). This takes the 340 driver so I install it via the driver manager. The end result is I have a Cinnamon 18.3 system running the 4.15.0-32 kernel with the Driver Manager saying I have nvidia-340.104 installed and inxi -G saying I am still using the nouveau driver. Well at least it hasn't frozen up on me yet.

I have now installed Cinammon 19 on another partition on this computer and it is using the 340 driver with no problem. It is also using the 4.15.0-32 kernel. The NVIDIA-340 driver is version 106, though, so I'm wondering if the driver on 18.3 is too old for the 4.15 kernels. That's as much as I've made out so far.

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Tue Aug 21, 2018 10:40 am

I shifted to the Nvidia-340 drivers and am getting the cinnamon crashed error.

The laptop is a Dell XPS l702x and I do not think it is that old. I think it is under a decade old. Definitely not ancient.

I have been trying to dig into the logs a little bit and it is al very cryptic. Pretty much the first thing I see is the following.

Aug 21 09:57:32 org.a11y.Bus[2513]: Activating service name='org.a11y.atspi.Registry'
Aug 21 09:57:32 org.a11y.Bus[2513]: ** (process:2526): WARNING **: Failed to register client: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
Aug 21 09:57:32 org.a11y.Bus[2513]: Successfully activated service 'org.a11y.atspi.Registry'
Aug 21 09:57:32 org.a11y.atspi.Registry[2531]: SpiRegistry daemon is running with well-known name - org.a11y.atspi.Registry
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/blkio///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/cpu///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/cpuset///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/devices///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/freezer///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/hugetlb///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/memory///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/net_cls///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/perf_event///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_maneaidove_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/pids///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/rdma///tasks
Aug 21 09:57:32 cgmanager[1311]: cgmanager:per_ctrl_move_pid_main: pid 2536 (uid 1000 gid 1000) may not write to /run/cgmanager/fs/none,name=systemd///tasks
Aug 21 09:57:32 org.freedesktop.systemd1[2513]: ** (process:2536): WARNING **: cgmanager method call org.linuxcontainers.cgmanager0_0.MovePidAbs failed: GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: invalid request. Use G_DBUS_DEBUG=message for more info.
Aug 21 09:57:32org.freedesktop.systemd1[2513]: ** (process:2536): WARNING **: cgmanager method call org.linuxcontainers.cgmanager0_0.GetValue failed: GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: invalid request. Use G_DBUS_DEBUG=message for more info.
Aug 21 09:57:32 org.freedesktop.systemd1[2513]: ** (process:2536): WARNING **: cgmanager method call org.linuxcontainers.cgmanager0_0.SetValue failed: GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: invalid request. Use G_DBUS_DEBUG=message for more info.
Aug 21 09:57:32 org.freedesktop.systemd1[2513]: ** (process:2543): CRITICAL **: Unable to acquire bus name 'org.freedesktop.systemd1'. Quitting.

There are blocks of these.

Then there is this later.

Aug 21 09:58:14 console-kit-daemon[2135]: (process:2984): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Aug 21 09:58:18 kernel: [ 140.975734] cinnamon[2788]: segfault at e8 ip 00007f103999f6a2 sp 00007ffe5d460d18 error 4 in libgdk-3.so.0.1800.9[7f1039962000+d4000]
Aug 21 09:58:27 kernel: [ 150.045408] cinnamon[3130]: segfault at e8 ip 00007f688fb1b6a2 sp 00007ffcac64fc38 error 4 in libgdk-3.so.0.1800.9[7f688fade000+d4000]

Could it be some type of permissions error? I made a mistake trying to add my user to the wireshark account and it ended up clearing all of the other group assignments for the user. I tried reconstructing this by adding the user to some of the more obvious groups.

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Re: Cinnamon crashed after installing the new kernel.

Post by michaud » Thu Aug 23, 2018 9:59 am

I did some research on my video adapter and it first appeared in 2011. Is a seven year old adapter really not in the HCL.

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