SOLVED:Mint frozen solid

Please post suggestions for improvement of Cinnamon here
https://github.com/linuxmint/Cinnamon
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lsemmens
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SOLVED:Mint frozen solid

Post by lsemmens » Sun Mar 11, 2018 12:46 am

Solved by using <Driver Manager> and installing the nVidia drivers from there.



Newbie to Linux and this forum here (despite my registration date) One of my computers (AMD Phenom 965 Quadcore 6GB r=RAM nVidia G96 [GeForce 9400 GT]) has a fresh install of Mint 18.3 Cinnamon 64bit (Ver 3.6.74) kernel ver 4.13.0-36-generic. I have two other laptops with fresh installs of Linux on them. As the machine in question is predominantly a file server, the only time I access it directly is if I wan't to watch netflix or a movie on my TV (which is connected as a second monitor on that device) Now the background is complete; to the question.'

I went to log on to this machine today only to find that the screensaver has frozen at 0838 last Friday and nothing I could do would convince it to respond to me. Strangely enough, it was still visible, and accessible, via the network. I tried various <Ctrl> key combos including the ubiquitous three finger salute and NOTHING worked. The mouse cursor would move around the screen and pressing <Esc> would make the cursor disappear but that is all. In the end I pressed the reset button on the system to force a re-boot, and all is good again.

Is there anything else I could have tried to convince it to talk to me again?
What is likely to have caused the problem?
Am I likely to have a recurrence? (How long is a piece of string???? I know)
Is it likely to be the nVidia card? Given that my last forays into Linux have always ended with little support for nVidia and dual monitor setups.

Irrelevant comment follows
My main requirement is a stable system which is why I've ditched M$ again. (I had a good run with W10 until a recent update which caused regular BSODs which I hadn't seen since Windoze 8 (which only lasted on my system for about a week before I restored W7)
Last edited by lsemmens on Thu Mar 22, 2018 9:37 am, edited 1 time in total.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
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Pierre
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Re: Mint frozen solid

Post by Pierre » Sun Mar 11, 2018 1:49 am

just to try to get back into the system:
- ctrl - alt - backspace - - may work, to stop X & to reload the login screen , . .
- R E I S U B may work too:
http://blog.kember.net/articles/reisub- ... x-restart/

if you can get back into the system, then look in Control Center - for Driver Manager,
to see if there is any driver updates, to be found.
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lsemmens
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Re: Mint frozen solid

Post by lsemmens » Sun Mar 11, 2018 2:28 am

Yes, I tried <Ctrl><Alt><Backspace> it did not work
The only update waiting was "friendly update"

The REISUB command looks interesting, and I will keep it in mind for if I ever have the problem again, thanks.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
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Re: Mint frozen solid

Post by catweazel » Sun Mar 11, 2018 2:42 am

lsemmens wrote:
Sun Mar 11, 2018 2:28 am
The REISUB command looks interesting, and I will keep it in mind for if I ever have the problem again, thanks.
You need to press alt-PrtSc then type REISUB.

Cheers.
A new scientific truth does not triumph by convincing its opponents and making them see the light, but rather because its opponents eventually die, and a new generation grows up that is familiar with it. - Max Planck

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Re: Mint frozen solid

Post by Cosmo. » Sun Mar 11, 2018 7:18 am

Here is the complete advice:

Press and hold the alt key and the print key. Whilst still holding both keys pressed enter those letters one after one with a little break between them: r e i s u b. After the last letter the computer will immediately reboot without risking the file system. You can replace the letter b with the letter o, if you want to shut down instead of rebooting.

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lsemmens
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Re: Mint frozen solid

Post by lsemmens » Sun Mar 11, 2018 8:23 pm

It did it again last night a 0132. <alt><prtScr>reisub did nothing. It's still looking at me. Off to give the system a "power refresh" again.

Edit: Just noticed: in the previous replies reisub was listed as REISUB and in lower case. I only tried the lower case version - is it case sensitive?
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
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Pierre
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Re: Mint frozen solid

Post by Pierre » Mon Mar 12, 2018 4:27 am

it's usually done in lower-case:

You need to press alt-PrtSc with your Right Hand & then type REISUB with your Left hand.
- and type those characters, somewhat slowly . . .
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Re: Mint frozen solid

Post by Cosmo. » Mon Mar 12, 2018 6:28 am

If reisub would be to enter in capitalized letters, I would have written in my advice to press also the shift-key with alt and print.

Try this method in a situation, where the system is still responding. Close all applications beforehand, because they do not get the chance to store open data. Now nothing bad can happen. If the resiub method still does not work, you know, that you did something wrong. - There are indeed some seldom cases, where the computer does not react with this method, but this is extremely rare and so very unlikely.

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Re: Mint frozen solid

Post by lsemmens » Wed Mar 14, 2018 6:25 am

I tried all variants of <Ctrl><PrtScr>reisub using the shift key using the alt key and even the three fingered salute and the machine just looked at me. The mouse cursor would move around the screen and that it all. This time it locked up at 0138 last night. I've just re-started the machine with a power refresh again. I was reading a thread (here) that suggested that nVidia might be the culprit.

I ran inxi -Fxz in the hope that it might shed some light on the random freezes.

Code: Select all

System:    Host: MediaServer Kernel: 4.13.0-36-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: Gigabyte model: GA-MA770-US3
           Bios: Award v: FA date: 04/09/2009
CPU:       Quad core AMD Phenom 9650 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 18483
           clock speeds: max: 2300 MHz 1: 1150 MHz 2: 1150 MHz 3: 2300 MHz
           4: 1150 MHz
Graphics:  Card: NVIDIA G96 [GeForce 9400 GT] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: nouveau (unloaded: fbdev,vesa)
           Resolution: 1024x768@60.00hz, 1920x1080@50.00hz
           GLX Renderer: NV96
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 C-Media Audio Adapter driver: USB Audio usb-ID: 001-011
           Sound: Advanced Linux Sound Architecture v: k4.13.0-36-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: de00 bus-ID: 02:00.0
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 4270.9GB (42.0% used)
           ID-1: /dev/sda model: WDC_WD10EADS size: 1000.2GB
           ID-2: /dev/sdb model: WDC_WD800JD size: 80.0GB
           ID-3: /dev/sdc model: MAXTOR_STM316021 size: 160.0GB
           ID-4: /dev/sdd model: ST3120026AS size: 120.0GB
           ID-5: USB /dev/sde model: Storage_Device size: 1000.2GB
           ID-6: USB /dev/sdf model: Ext_HDD_1021 size: 1000.2GB
           ID-7: USB /dev/sdg model: Storage_Device size: 160.0GB
           ID-8: USB /dev/sdh model: 3AS size: 750.2GB
Partition: ID-1: / size: 67G used: 14G (22%) fs: ext4 dev: /dev/sdc5
           ID-2: swap-1 size: 6.44GB used: 0.00GB (0%) fs: swap dev: /dev/sdc6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: No active sensors found. Have you configured your sensors yet? mobo: N/A gpu: 86.0
Info:      Processes: 199 Uptime: 14 min Memory: 535.3/5960.6MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
leigh@MediaServer ~ $ 

Are there any reports that I can investigate to prove my theory? Or what drivers should I be using? I am still extremely new to Linux so am not familiar with many of the commands.
Thanks in advance.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
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Pierre
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Re: Mint frozen solid

Post by Pierre » Wed Mar 14, 2018 6:35 am

how long has this been going on ?
- a recent thing ? or has been going on for some time ?
any recent changes to the system ?

can you pull those usb HDDs offline, and try again ?
- is it ok, when first booted up ?
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Re: Mint frozen solid

Post by lsemmens » Wed Mar 14, 2018 7:16 am

Those drives have been on the system running Windoze for years, I've not long installed Linux on that and my laptops, I.e. in the last week, so am still feeling my way. I'm currently watching netflix on that machine and it is behaving nicely for now. I'm wondering if it has something to do with hibernate as I have turned off sleep and lock. Screensaver supposedly actives after 15 mins but seems to know when I'm watching a movie or the like. The machine is set up as my file server so is set up so other machines can access it at all times.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
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Re: Mint frozen solid

Post by lsemmens » Thu Mar 15, 2018 8:16 am

Did it again today. I'm convinced that there is something in the settings that is shutting down. Also, today, after a re-boot some of the files shares had turned off, I had to re-configure them to work again
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
Out of my mind - please leave a message

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Pepi
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Re: Mint frozen solid

Post by Pepi » Thu Mar 15, 2018 8:24 am

Anything logged in the 'System Reports'

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Re: Mint frozen solid

Post by AZgl1500 » Thu Mar 15, 2018 9:27 am

on that machine, go to Power Settings, and set everything to NEVER,
no hibernate,
no suspend,
no sleep,

that is what I had to do to stop the same symptoms you have on this laptop I am using now.

an off the wall thought.
You said that you can access that machine thru the WiFi network, right?

if so, then remotely access Terminal and issue the command "Shutdown 0"
it should power down within 60 seconds.
Firefox / 4.13.0-38, Mint 18.3 Sylvia, Cinnamon 3.6.7

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lsemmens
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Re: Mint frozen solid

Post by lsemmens » Thu Mar 15, 2018 7:36 pm

Mint Report attatched - I seems way more detailed than what was displayed on screen when I asked for it. I hope you can make sense of it, I have NO IDEA.

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<!-- Generated with glade 3.20.0 -->
<interface>
  <requires lib="gtk+" version="3.12"/>
  <object class="GtkWindow" id="main_window">
    <property name="can_focus">False</property>
    <property name="border_width">12</property>
    <property name="default_width">640</property>
    <property name="default_height">480</property>
    <child>
      <object class="GtkBox">
        <property name="visible">True</property>
        <property name="can_focus">False</property>
        <property name="spacing">12</property>
        <child>
          <object class="GtkStackSwitcher">
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            <property name="can_focus">False</property>
            <property name="orientation">vertical</property>
            <property name="stack">main_stack</property>
          </object>
          <packing>
            <property name="expand">False</property>
            <property name="fill">True</property>
            <property name="position">0</property>
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        <child>
          <object class="GtkSeparator">
            <property name="visible">True</property>
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            <property name="orientation">vertical</property>
          </object>
          <packing>
            <property name="expand">False</property>
            <property name="fill">True</property>
            <property name="position">1</property>
          </packing>
        </child>
        <child>
          <object class="GtkStack" id="main_stack">
            <property name="visible">True</property>
            <property name="can_focus">False</property>
            <child>
              <object class="GtkBox" id="box_crash_reports">
                <property name="visible">True</property>
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                <property name="spacing">12</property>
                <child>
                  <object class="GtkLabel" id="label1">
                    <property name="visible">True</property>
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                    <property name="label" translatable="yes">Crash reports:</property>
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                    <attributes>
                      <attribute name="weight" value="bold"/>
                    </attributes>
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                  <packing>
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                  <object class="GtkScrolledWindow" id="scrolledwindow_crash_list">
                    <property name="visible">True</property>
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                    <property name="shadow_type">in</property>
                    <property name="min_content_height">100</property>
                    <child>
                      <object class="GtkTreeView" id="treeview_crashes">
                        <property name="visible">True</property>
                        <property name="can_focus">True</property>
                        <property name="headers_visible">False</property>
                        <property name="rules_hint">True</property>
                        <child internal-child="selection">
                          <object class="GtkTreeSelection"/>
                        </child>
                      </object>
                    </child>
                  </object>
                  <packing>
                    <property name="expand">False</property>
                    <property name="fill">True</property>
                    <property name="position">1</property>
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                </child>
                <child>
                  <object class="GtkStack" id="crash_stack">
                    <property name="visible">True</property>
                    <property name="can_focus">False</property>
                    <property name="transition_type">over-up-down</property>
                    <child>
                      <object class="GtkSpinner" id="crash_spinner">
                        <property name="can_focus">False</property>
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                      <packing>
                        <property name="name">page0</property>
                      </packing>
                    </child>
                    <child>
                      <object class="GtkBox" id="box3">
                        <property name="visible">True</property>
                        <property name="can_focus">False</property>
                        <property name="orientation">vertical</property>
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                          <object class="GtkLabel" id="label2">
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                            <attributes>
                              <attribute name="weight" value="bold"/>
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                          <object class="GtkLabel">
                            <property name="visible">True</property>
                            <property name="can_focus">False</property>
                            <property name="label" translatable="yes">When seeking help, check for existing bug reports, pastebin the trace, share crash.tar.gz (from Local Files) and explain how to reproduce the crash.</property>
                            <property name="wrap">True</property>
                            <property name="xalign">0</property>
                            <attributes>
                              <attribute name="scale" value="0.90000000000000002"/>
                            </attributes>
                          </object>
                          <packing>
                            <property name="expand">False</property>
                            <property name="fill">True</property>
                            <property name="position">1</property>
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                        <child>
                          <object class="GtkBox" id="box2">
                            <property name="visible">True</property>
                            <property name="can_focus">False</property>
                            <property name="spacing">6</property>
                            <child>
                              <object class="GtkScrolledWindow" id="scrolledwindow_crash">
                                <property name="visible">True</property>
                                <property name="can_focus">True</property>
                                <property name="shadow_type">in</property>
                                <child>
                                  <placeholder/>
                                </child>
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                            <child>
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                                <property name="can_focus">False</property>
                                <property name="orientation">vertical</property>
                                <property name="spacing">6</property>
                                <property name="layout_style">start</property>
                                <child>
                                  <object class="GtkButton" id="button_browse_crash_report">
                                    <property name="label" translatable="yes">Local Files</property>
                                    <property name="visible">True</property>
                                    <property name="sensitive">False</property>
                                    <property name="can_focus">True</property>
                                    <property name="receives_default">True</property>
                                    <property name="tooltip_text" translatable="yes">Open the directory containing crash.tar.gz and its content.</property>
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                                    <property name="expand">True</property>
                                    <property name="fill">True</property>
                                    <property name="position">0</property>
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                                <child>
                                  <object class="GtkButton" id="button_open_bugtracker">
                                    <property name="label" translatable="yes">Bug Tracker</property>
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                                    <property name="sensitive">False</property>
                                    <property name="can_focus">True</property>
                                    <property name="receives_default">True</property>
                                    <property name="tooltip_text" translatable="yes">Find the most appropriate bug tracker.</property>
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                                    <property name="tooltip_text" translatable="yes">Upload the trace to the Internet.</property>
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                                    <property name="position">2</property>
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                                <child>
                                  <object class="GtkButton" id="button_delete">
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                                    <property name="can_focus">True</property>
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                                    <property name="tooltip_text" translatable="yes">Delete this crash report.</property>
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                              <packing>
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                        <child>
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                            <property name="can_focus">False</property>
                            <property name="label" translatable="yes">Developers need to know where the code fails or how to reproduce the issue. Always provide a trace and reliable instructions to trigger/observe the problem.</property>
                            <property name="wrap">True</property>
                            <property name="xalign">0</property>
                            <attributes>
                              <attribute name="scale" value="0.90000000000000002"/>
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                          <packing>
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                            <property name="fill">True</property>
                            <property name="position">3</property>
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                      </object>
                      <packing>
                        <property name="name">page1</property>
                        <property name="position">1</property>
                      </packing>
                    </child>
                  </object>
                  <packing>
                    <property name="expand">True</property>
                    <property name="fill">True</property>
                    <property name="position">3</property>
                  </packing>
                </child>
              </object>
              <packing>
                <property name="name">page0</property>
                <property name="title" translatable="yes">Crash reports</property>
                <property name="icon_name">computer-fail-symbolic</property>
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            </child>
            <child>
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                    <attributes>
                      <attribute name="weight" value="bold"/>
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                  </object>
                  <packing>
                    <property name="expand">False</property>
                    <property name="fill">True</property>
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                    <property name="shadow_type">in</property>
                    <property name="min_content_height">100</property>
                    <child>
                      <object class="GtkTreeView" id="treeview_info">
                        <property name="visible">True</property>
                        <property name="can_focus">True</property>
                        <property name="headers_visible">False</property>
                        <property name="rules_hint">True</property>
                        <child internal-child="selection">
                          <object class="GtkTreeSelection"/>
                        </child>
                      </object>
                    </child>
                  </object>
                  <packing>
                    <property name="expand">False</property>
                    <property name="fill">True</property>
                    <property name="position">1</property>
                  </packing>
                </child>
                <child>
                  <object class="GtkStack" id="info_stack">
                    <property name="visible">True</property>
                    <property name="can_focus">False</property>
                    <property name="transition_type">over-up-down</property>
                    <child>
                      <object class="GtkSpinner" id="info_spinner">
                        <property name="can_focus">False</property>
                      </object>
                      <packing>
                        <property name="name">page0</property>
                      </packing>
                    </child>
                    <child>
                      <object class="GtkBox" id="box1">
                        <property name="visible">True</property>
                        <property name="can_focus">False</property>
                        <property name="orientation">vertical</property>
                        <property name="spacing">12</property>
                        <child>
                          <object class="GtkLabel" id="label4">
                            <property name="visible">True</property>
                            <property name="can_focus">False</property>
                            <property name="label" translatable="yes">Report:</property>
                            <property name="xalign">0</property>
                            <attributes>
                              <attribute name="weight" value="bold"/>
                            </attributes>
                          </object>
                          <packing>
                            <property name="expand">False</property>
                            <property name="fill">True</property>
                            <property name="position">0</property>
                          </packing>
                        </child>
                        <child>
                          <placeholder/>
                        </child>
                        <child>
                          <object class="GtkBox" id="box4">
                            <property name="visible">True</property>
                            <property name="can_focus">False</property>
                            <property name="spacing">6</property>
                            <child>
                              <object class="GtkScrolledWindow" id="scrolledwindow_info">
                                <property name="visible">True</property>
                                <property name="can_focus">True</property>
                                <property name="shadow_type">in</property>
                                <child>
                                  <placeholder/>
                                </child>
                              </object>
                              <packing>
                                <property name="expand">True</property>
                                <property name="fill">True</property>
                                <property name="position">0</property>
                              </packing>
                            </child>
                            <child>
                              <object class="GtkButtonBox" id="buttonbox2">
                                <property name="visible">True</property>
                                <property name="can_focus">False</property>
                                <property name="orientation">vertical</property>
                                <property name="spacing">6</property>
                                <property name="layout_style">start</property>
                                <child>
                                  <object class="GtkButton" id="button_delete_info">
                                    <property name="label" translatable="yes">Delete</property>
                                    <property name="visible">True</property>
                                    <property name="can_focus">True</property>
                                    <property name="receives_default">True</property>
                                    <property name="tooltip_text" translatable="yes">Delete this report</property>
                                  </object>
                                  <packing>
                                    <property name="expand">True</property>
                                    <property name="fill">True</property>
                                    <property name="position">0</property>
                                  </packing>
                                </child>
                                <child>
                                  <placeholder/>
                                </child>
                                <child>
                                  <placeholder/>
                                </child>
                                <child>
                                  <placeholder/>
                                </child>
                              </object>
                              <packing>
                                <property name="expand">False</property>
                                <property name="fill">True</property>
                                <property name="position">1</property>
                              </packing>
                            </child>
                          </object>
                          <packing>
                            <property name="expand">True</property>
                            <property name="fill">True</property>
                            <property name="position">2</property>
                          </packing>
                        </child>
                        <child>
                          <object class="GtkLabel">
                            <property name="visible">True</property>
                            <property name="can_focus">False</property>
                            <property name="label" translatable="yes">Note: Information reports can only be shown in English.</property>
                            <property name="wrap">True</property>
                            <property name="xalign">0</property>
                            <attributes>
                              <attribute name="scale" value="0.90000000000000002"/>
                            </attributes>
                          </object>
                          <packing>
                            <property name="expand">False</property>
                            <property name="fill">True</property>
                            <property name="position">3</property>
                          </packing>
                        </child>
                      </object>
                      <packing>
                        <property name="name">page1</property>
                        <property name="position">1</property>
                      </packing>
                    </child>
                  </object>
                  <packing>
                    <property name="expand">True</property>
                    <property name="fill">True</property>
                    <property name="position">3</property>
                  </packing>
                </child>
              </object>
              <packing>
                <property name="name">page1</property>
                <property name="title" translatable="yes">Information reports</property>
                <property name="icon_name">dialog-information-symbolic</property>
                <property name="position">1</property>
              </packing>
            </child>
          </object>
          <packing>
            <property name="expand">True</property>
            <property name="fill">True</property>
            <property name="position">2</property>
          </packing>
        </child>
      </object>
    </child>
  </object>
</interface>
As tot Settings that AZgl1500 suggested
Where do I find the hibernate and sleep settings all I can find under power management is: Turn off screen (Currently set to 30mins), suspend (never), Power button (Ask), Hybrid Sleep (off)

Screen saver settings are: Delay(15 mins) Lock(off), After screen save(off)

I'm interested in remote management, how do I remote access terminal? (I AM a newbie, so don't assume I know anything about Linux)

Thanks for your help, people.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
Out of my mind - please leave a message

User avatar
AZgl1500
Level 5
Level 5
Posts: 981
Joined: Thu Dec 31, 2015 3:20 am
Location: /Home/Desktop
Contact:

Re: Mint frozen solid

Post by AZgl1500 » Thu Mar 15, 2018 8:20 pm

Menu, Preferences,

Power Management.png

When one of the gurus comes along, they will want you to post the results of this command in Terminal:

Code: Select all

inxi -Fxz

When you get output, highlight it, copy the highlight code, then click on the button above </> and then paste the output inside that code button.

it will look like this:

Code: Select all

 $ inxi -Fxz
System:    Host: john-TP500LA Kernel: 4.13.0-26-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: ASUSTeK (portable) product: TP500LA v: 1.0
           Mobo: ASUSTeK model: TP500LA v: 1.0
           Bios: American Megatrends v: TP500LA.203 date: 06/11/2014
CPU:       Dual core Intel Core i3-4030U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 7582
           clock speeds: max: 1800 MHz 1: 1895 MHz 2: 1895 MHz 3: 1895 MHz
           4: 1895 MHz
Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller
           bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.01hz
           GLX Renderer: Mesa DRI Intel Haswell Mobile
           GLX Version: 3.0 Mesa 17.2.4 Direct Rendering: Yes
Audio:     Card-1 Intel 8 Series HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Haswell-ULT HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.13.0-26-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.1
           IF: enp2s0f1 state: down mac: <filter>
           Card-2: MEDIATEK MT7630e 802.11bgn Wireless Network Adapter
           driver: mt7630e v: 2.3.8
2.3.8
2.3.8
2.3.8
2.3.8
2.3.8
           bus-ID: 03:00.0
           IF: wlp3s0f0 state: up mac: <filter>
Drives:    HDD Total Size: 500.1GB (30.4% used)
           ID-1: /dev/sda model: TOSHIBA_MQ01ABF0 size: 500.1GB
Partition: ID-1: / size: 455G used: 138G (32%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 4.17GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 43.0C mobo: N/A
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 207 Uptime: 10 min Memory: 1241.0/3829.2MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
john@john-TP500LA ~ $ 
Firefox / 4.13.0-38, Mint 18.3 Sylvia, Cinnamon 3.6.7

User avatar
lsemmens
Level 4
Level 4
Posts: 232
Joined: Wed Sep 10, 2014 9:07 pm
Location: Rural South Australia

Re: Mint frozen solid

Post by lsemmens » Fri Mar 16, 2018 9:34 am

Thanks AZgl1500, I already posted that a couple of replies back. I went through and turned off everything sleep - power related that I could find and so far the system has not locked up on me, so we might be onto a winner here. I'll give it another 24 hours and if it behaves, I'll call this SOLVED, thanks for your assistance. :D
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
Out of my mind - please leave a message

User avatar
lsemmens
Level 4
Level 4
Posts: 232
Joined: Wed Sep 10, 2014 9:07 pm
Location: Rural South Australia

Re: Mint frozen solid

Post by lsemmens » Sat Mar 17, 2018 6:01 am

Bugga! Sill locks up, did it twice today. Once in the middle of a movie! I had hit pause to do something and when I came back screen was locked up solid, Strangely enough, if I hit the space bar, movie came off pause and started to play, but all I got was the audio and no video.
Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia

Laptop T4500 Dualcore 3Gb RAM
Out of my mind - please leave a message

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