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Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Thu Jul 05, 2018 9:00 pm
by MartianStorm
Hi,

I just upgraded to Linux Mint 19 from Linux Mint 18.3. I thought the upgrade process went fine, the system booted up, but Cinnamon keeps crashing with the error dialogue: "Cinnamon just crashed. You are currently running in Fallback Mode. Do you want to restart Cinnamon?" Clicking "Yes" just pops up the same dialogue again. When I try to restart Cinnamon from the command line (cinnamon --replace) I get the following error message: "cinnamon: error while loading shared libraries: libGL.so.1: cannot open shared object file: No such file or directory"
I was trying to look for a solution but nothing so far. Did anybody run into the same issue? Anybody knows how to fix it? Thanks.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 3:01 am
by shachou1404
Hi,
I'm having the same issue and still unable to fix it.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 3:48 am
by royg
Add me to this issue as well. Just upgraded from 18.3 to 19, and the error occurs after boot.

RoyG

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 4:03 am
by arthurprs
I tried a few things to resolve this but I ended up reverting to 18.3 :(

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 4:11 am
by royg
FIXED - I think..... [EDIT --- WRONG !! See additional note below.]

The error occurred on the first and subsequent reboots after upgrading from 18.3. When I went into update manager, there was a Kernel version update waiting (4.15.0-23.25). Once that Kernel Update was installed, the Cinnamon error ceased to appear. After rebooting. I again ran update manager, and there was another Kernel Update (4.15.0-24.26) waiting. I've installed taht as well. Problem seem to be fixed ..... fingers crossed !

[Update] Well, the problem is improved, but not entirely fixed. The Cinnamon error does not appear on every boot or re-boot. But, system is fully usuable if you choose not to restart Cinnamon in the error dialog box. Guess we'll have to wait a bit longer for a fix.

RoyG

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 5:38 am
by MichaelE
Add me to the list :-((

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 9:10 am
by mikyle
Same. I have a later kernel running 18.3 (4.16) and upgraded. With both 4.15 and 4.16 I get libGL.so.1 not found error for cinnamon start up and get into the OS via fallback. I've not attempted to update the 4.15 kernel because update manager claims a.security error blocks it.

I'll set up a tomeshift and try using ukuu to upgrade the 4.15 kernel.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 10:31 am
by no no
Add me to this forum; I have the same issue after upgrade to mint 19

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 12:10 pm
by Gristle
Same issue here.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 12:22 pm
by hpmc13
Same for me. Tried a plethora of things to try to fix it all to no avail.

On the bright side, that timeshift thing is spectacular. I almost skipped it.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 1:18 pm
by rjd
I too have the same symptoms; with the same error message as in the first post. I have upgraded 3 systems - the 1st is working well; the other 2 crash Cinnamon after login. All 3 systems were (and had been) running the 4.15.0-24 kernel before upgrading from 18.3 to 19.
The 1st system I upgraded is a Ryzen 5 1600 w/AMD graphics card. It was updated and the upgrade downloaded on the 4th. The upgrade was then run on the 5th without applying further updates shown in mintUpdate. It's doing fine.
The 2nd system is a Lenovo Z580 I5 with Intel integrated graphics; the 3rd is an AMD FX-6300 with an AMD graphics card. Both these systems will only run in fall back mode after logging in. The Lenovo had an additional error message with the Cinnamon crash notification when I first rebooted - according to the message "IndicatorAppletFactory::IndicatorAppletComplete" was faulty and needed to be removed. After a couple reboots did not resolve this,I allowed it to remove this - it did not help, Cinnamon still crashes after login.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 2:26 pm
by AlienJoker
Same here with two computers.
  • Acer A315-51 with intel cpu and gpu (Kernel version tested: 4.17.4, 4.15.0-20, 4.15.0-24,4.15.0-13)
  • desktop pc with amd ryzen 5-1500x cpu und nvidia 1060 gpu (Kernels tested: 4.15.0-20, 4.15.0-24,4.15.0-13)

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 3:40 pm
by saintjimmy
Same here on a fresh upgrade from 18.3 on a Lenovo M710q
I'm unable to find the relevant line in the logs though

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 4:12 pm
by mikyle
FYI: attempting to `

Code: Select all

sudo apt install libgl
` to solve a problem of missing shared file causes all of cinnamon to be removed. Learned by experience; also timeshift is awesome.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 6:24 pm
by MartianStorm
mikyle wrote:
Fri Jul 06, 2018 4:12 pm
FYI: attempting to `

Code: Select all

sudo apt install libgl
` to solve a problem of missing shared file causes all of cinnamon to be removed. Learned by experience; also timeshift is awesome.
Not just cinnamon but Mesa and everything that depends on it. There are a lot of broken dependencies causing the issue.
For now, either stay on Linux Mint 18.3 or just do a clean installation, mintupgrade does a poor job.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Fri Jul 06, 2018 11:38 pm
by deepakdeshp
MartianStorm wrote:
Fri Jul 06, 2018 6:24 pm
mikyle wrote:
Fri Jul 06, 2018 4:12 pm
FYI: attempting to `

Code: Select all

sudo apt install libgl
` to solve a problem of missing shared file causes all of cinnamon to be removed. Learned by experience; also timeshift is awesome.
Not just cinnamon but Mesa and everything that depends on it. There are a lot of broken dependencies causing the issue.
For now, either stay on Linux Mint 18.3 or just do a clean installation, mintupgrade does a poor job.
Mintupgrade worked perfectly for me and many others

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Sat Jul 07, 2018 1:23 am
by AlienJoker
MartianStorm wrote:
Fri Jul 06, 2018 6:24 pm
......, mintupgrade does a poor job.
So? It is absolutely impossible to test tools like that on every hardware combination. Many users upgraded without any problem. I'm sure this will be fixed soon and until this is done, 18.3 runs smoothly.

I LOVE timeshift.
5 Minutes and everything was back to normal = 18.3


Update:
Mintupgrade was updated this morning. Changelog here: https://github.com/linuxmint/mintupgrade/commits/master

Seems like this was not Mints error. If i try to upgrade now, I get this:
!! ERROR: MESA 18.0.5 currently breaks the upgrade between Ubuntu 16.04 and 18.04 and Linux Mint 18.3 and Linux Mint 19. Restore a snapshot taken before MESA was upgraded to 18.0.5, or wait for Ubuntu to fix this problem.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Sat Jul 07, 2018 8:54 am
by MartianStorm
deepakdeshp wrote:
Fri Jul 06, 2018 11:38 pm
Mintupgrade worked perfectly for me and many others
It would certainly comfort all those not so lucky.
AlienJoker wrote:
Sat Jul 07, 2018 1:23 am
MartianStorm wrote:
Fri Jul 06, 2018 6:24 pm
......, mintupgrade does a poor job.
So? It is absolutely impossible to test tools like that on every hardware combination. Many users upgraded without any problem. I'm sure this will be fixed soon and until this is done, 18.3 runs smoothly.

I LOVE timeshift.
5 Minutes and everything was back to normal = 18.3


Update:
Mintupgrade was updated this morning. Changelog here: https://github.com/linuxmint/mintupgrade/commits/master

Seems like this was not Mints error. If i try to upgrade now, I get this:
!! ERROR: MESA 18.0.5 currently breaks the upgrade between Ubuntu 16.04 and 18.04 and Linux Mint 18.3 and Linux Mint 19. Restore a snapshot taken before MESA was upgraded to 18.0.5, or wait for Ubuntu to fix this problem.
It has nothing to do with hardware combinations, mesa is required on all systems, and 18.0.5 is out for a while. timeshift still =/= Mint 19.
Also, a clean install with restoring files and packages takes less time than the upgrade.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Sat Jul 07, 2018 10:24 am
by AlienJoker
MartianStorm wrote:
Sat Jul 07, 2018 8:54 am
It has nothing to do with hardware combinations, mesa is required on all systems, and 18.0.5 is out for a while. timeshift still =/= Mint 19.
Also, a clean install with restoring files and packages takes less time than the upgrade.
When i started my post, the information about mesa was mission. I got that from mintupgrade changelog. Anyway this is not a mint, but an ubuntu issue. I'm sure, they'll fix this soon.

Re: Linux Mint 19, Cinnamon constantly crashes after upgrade

Posted: Sat Jul 07, 2018 10:26 am
by arthurprs
It appears that someone was able to fix this in another thread viewtopic.php?f=46&t=272538&p=1490863&h ... 1#p1490894