Cinnamon crashes : I finally found the culprit !

[denis-beurive]

Hello,

Cinnamon crashes systematically at startups. However, I could not figure out why.

But I finally found the culprit !

This is the JetBrains toolbox.

https://www.jetbrains.com/toolbox/

This application automatically starts when I open a session... and Cinnamon crashes.

If I kill the application and restart it manually... Cinnamon crashes.

Today, I clicked on an "update" button on the application (to update WebStorm)... and Cinnamon crashed.

Thus, the culprit is the JetBrains toolbox. There is no doubt about that.

However, I wonder : how could an application make the desktop crash ?

Do you have any idea ?

Thanks,

Denis

For information:

Code: Select all

$ inxi -Fxz
System:    Host: lab Kernel: 4.4.0-142-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.1 Serena
Machine:   Mobo: CompuLab model: Intense-PC v: 1.x Bios: Phoenix v: IPC_2.2.400.1 X64 date: 08/31/2014
CPU:       Dual core Intel Core i5-3337U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 7183
           clock speeds: max: 2700 MHz 1: 802 MHz 2: 804 MHz 3: 802 MHz 4: 812 MHz
Graphics:  Card: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1200@59.95hz
           GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card Intel 7 Series/C210 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-142-generic
Network:   Card-1: Intel 82579LM Gigabit Network Connection driver: e1000e v: 3.2.6-k port: 4080 bus-ID: 00:19.0
           IF: enp0s25 state: up speed: 1000 Mbps duplex: full mac: <filter>
           Card-2: Realtek RTL8723AE PCIe Wireless Network Adapter driver: rtl8723ae port: 3000 bus-ID: 04:00.0
           IF: wlp4s0 state: down mac: <filter>
           Card-3: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 05:00.0
           IF: enp5s0 state: down mac: <filter>
Drives:    HDD Total Size: 250.1GB (19.2% used) ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB
Partition: ID-1: / size: 214G used: 30G (15%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 16.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 62.0C mobo: 62.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 249 Uptime: 7:27 Memory: 3739.3/15492.5MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

[deepakdeshp]

The toolbox runs fine for me ?. I am also using Cinnamon.

[denis-beurive]

The toolbox runs fine for me ?. I am also using Cinnamon.

Hello Deepakdeshp,

Can you execute the command "inxi -Fxz" on your computer ? Could you send the result please ?

I don't have time right now to investigate (strace...). But I'll try to find out what does the toolbox do.

Thanks,

Denis

[deepakdeshp]

I am using Mint 19.1. For you it is better to fresh install 19.1. One more way is to try it with Mint 19.1 Cinnamon live USB.

[deepakdeshp]

Hello Deepakdeshp,

Can you execute the command "inxi -Fxz" on your computer ? Could you send the result please ?

Will my inxi help you. Here it is.

Code: Select all

inxi -Fxz
System:
  Host: mint-18-uma Kernel: 4.19.13-041913-generic x86_64 bits: 64 
  compiler: gcc v: 8.2.0 Desktop: Cinnamon 4.0.9 
  Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Notebook 
  v: Type1ProductConfigId serial: <filter> 
  Mobo: Hewlett-Packard model: 80CC v: 99.52 serial: <filter> UEFI: Insyde 
  v: F.25 date: 05/04/2018 
Battery:
  ID-1: BAT1 charge: 28.2 Wh condition: 30.2/30.2 Wh (100%) 
  model: 131-42-6E HS04041 status: Charging 
CPU:
  Topology: Quad Core model: AMD A8-7410 APU with AMD Radeon R5 Graphics 
  bits: 64 type: MCP arch: Puma rev: 1 L2 cache: 2048 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 17566 
  Speed: 998 MHz min/max: 1000/2200 MHz Core speeds (MHz): 1: 998 2: 1043 
  3: 1191 4: 1060 
Graphics:
  Device-1: AMD Mullins [Radeon R4/R5 Graphics] vendor: Hewlett-Packard 
  driver: radeon v: kernel bus ID: 00:01.0 
  Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430] 
  vendor: Hewlett-Packard driver: radeon v: kernel bus ID: 01:00.0 
  Display: x11 server: X.Org 1.19.6 driver: ati,radeon 
  unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz 
  OpenGL: 
  renderer: AMD MULLINS (DRM 2.50.0 4.19.13-041913-generic LLVM 7.0.0) 
  v: 4.5 Mesa 18.2.2 direct render: Yes 
Audio:
  Device-1: AMD Kabini HDMI/DP Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 00:01.1 
  Device-2: AMD FCH Azalia vendor: Hewlett-Packard driver: snd_hda_intel 
  v: kernel bus ID: 00:14.2 
  Sound Server: ALSA v: k4.19.13-041913-generic 
Network:
  Device-1: Realtek RTL8723BE PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8723be v: kernel port: 3000 
  bus ID: 02:00.0 
  IF: wlo1 state: up mac: <filter> 
  Device-2: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
  vendor: Hewlett-Packard RTL810xE driver: r8169 v: kernel port: 2000 
  bus ID: 03:00.0 
  IF: enp3s0 state: down mac: <filter> 
  IF-ID-1: virbr0 state: down mac: <filter> 
  IF-ID-2: virbr0-nic state: down mac: <filter> 
  IF-ID-3: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter> 
  IF-ID-4: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:
  Local Storage: total: 480.60 GiB used: 206.77 GiB (43.0%) 
  ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS545050A7E680 
  size: 465.76 GiB 
  ID-2: /dev/sdb type: USB vendor: Generic model: SD MMC MS PRO 
  size: 14.84 GiB 
Partition:
  ID-1: / size: 145.55 GiB used: 112.06 GiB (77.0%) fs: ext4 dev: /dev/sda7 
  ID-2: swap-1 size: 4.98 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda8 
Sensors:
  System Temperatures: cpu: 45.5 C mobo: N/A 
  Fan Speeds (RPM): N/A 
  GPU: device: radeon temp: 38 C device: radeon temp: 41 C 
Info:
  Processes: 300 Uptime: 5m Memory: 6.75 GiB used: 2.12 GiB (31.5%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 

[denis-beurive]

@Deepakdeshp,

Thank you. I'll try the version 19.1 in a VM.

Regards,

Denis