Frozen lock screen

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kmetz
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Frozen lock screen

Post by kmetz »

Exact same issue here. Just started shortly after installing 19.2

Code: Select all

System:    Host:-linux Kernel: 4.15.0-55-generic x86_64 bits: 64 compiler: gcc v: 7.4.0 Desktop: Cinnamon 4.2.3 
           Distro: Linux Mint 19.2 Tina base: Ubuntu 18.04 bionic 
Machine:   Type: Desktop System: Dell product: Inspiron 3668 v: N/A serial: <filter> 
           Mobo: Dell model: 07KY25 v: A00 serial: <filter> UEFI: Dell v: 1.2.1 date: 01/06/2017 
CPU:       Topology: Quad Core model: Intel Core i5-7400 bits: 64 type: MCP arch: Kaby Lake rev: 9 L2 cache: 6144 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 24000 
           Speed: 2476 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 3200 2: 3200 3: 3200 4: 3200 
Graphics:  Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 2560x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) v: 4.5 Mesa 19.0.2 direct render: Yes 
Audio:     Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Dell Sunrise Point-H driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 
           Sound Server: ALSA v: k4.15.0-55-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Dell driver: r8169 v: 2.3LK-NAPI 
           port: e000 bus ID: 02:00.0 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter vendor: Dell driver: ath9k v: kernel 
           port: e000 bus ID: 03:00.0 
           IF: wlp3s0 state: up mac: <filter> 
           Device-3: Atheros type: USB driver: btusb bus ID: 1-3:7 
Drives:    Local Storage: total: 931.51 GiB used: 235.95 GiB (25.3%) 
           ID-1: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB temp: 37 C 
Partition: ID-1: / size: 915.40 GiB used: 235.94 GiB (25.8%) fs: ext4 dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 29.0 C mobo: 36.0 C 
           Fan Speeds (RPM): cpu: 849 mobo: 975 
Info:      Processes: 230 Uptime: 4h 51m Memory: 11.64 GiB used: 1.51 GiB (13.0%) Init: systemd runlevel: 5 Compilers: 
           gcc: 7.4.0 Shell: bash v: 4.4.20 inxi: 3.0.32  
Log file
log_FreezeLockScreen.txt
(2.16 KiB) Downloaded 11 times
Last edited by karlchen on Sun Aug 04, 2019 5:03 pm, edited 1 time in total.
Reason: split off from this thread: https://forums.linuxmint.com/viewtopic.php?f=208&t=299012
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karlchen
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Re: Frozen lock screen

Post by karlchen »

<mod> split off from this thread: Freezed lock screen </mod>
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Linux Mint 19.3 64-bit Cinnamon, Total Commander 9.51 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)
Lewdsquirrel
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Joined: Thu Dec 11, 2008 12:50 pm

Re: Frozen lock screen

Post by Lewdsquirrel »

Same problem here.
Is it related to Nvidia drivers? Using proprietary drivers and GTX1050Ti.
I'll try to reinstall the drivers, but has the original poster found a fix?
I actually don't have to reboot to get out of it, just typing the password "blindly" (as nothing happens in the password field) and hitting "Enter" unlocks the screen. I'm also able to get out of it by clicking the "switch user" icon (as the mouse still works fine) and then select the current user and type the password to get back to the current session.
Still very annoying though...
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Hexeratops
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Re: Frozen lock screen

Post by Hexeratops »

Just posting to say I've been seeing this problem too on kernel 5.0. Fortunately it's not much of an issue as I don't need to look at the screen or the keyboard while I type anyway. I was suspecting this bug may have been related to my use of the proprietary Nvidia drivers, but it appears kmetz is running intel-based graphics.

Edit: Nice find, Lewdsquirrel! That appears to have fixed it for me.
Last edited by Hexeratops on Tue Aug 06, 2019 5:49 pm, edited 1 time in total.
Lewdsquirrel
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Re: Frozen lock screen

Post by Lewdsquirrel »

Reporting back after some testing and having fixed the issue.
As someone mentioned it could be a Nvidia driver problem, I went to "Driver Manager" and selected the new recommended driver "nvidia-driver-430", as I was using "nvidia-driver-390", which was recommended before.
I also applied the latest Mint updates available in the Update Manager, so I cannot be 100% sure what fixed the issue, but it is fixed now, no more keyboard issues with the unlock screen!

About the "Driver Manager", it could be great to receive notifications from it, when a new recommended driver version is available, it could really help to keep the system up to date, because honestly this is not a place I go so often, once the system has been installed and configured.
Maybe the devs could setup something about that, a kind of system notification pop-up would be useful.
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