[SOLVED] Firefox causes hard freeze/user reinit

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hbco2
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[SOLVED] Firefox causes hard freeze/user reinit

Post by hbco2 » Mon Apr 04, 2016 8:25 pm

After recent system upgrades have had serious problems with Firefox. If youtube.com is accessed, the system beeps once, then freezes. Only remedy was to use ALT+PrtScn+B, no other keyboard combination would function. The HD disk was formatted, and a clean LXDE2 Cinnamon has been installed.
The following configurations have been made to the fresh install:
Grub has been reconfigured to add GRUB_GFXMODE=1280x1024
.xconfigure has been added with the following:

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xrandr --newmode "1280x1024" 108.00 1280 1328 1440 1688  1024 1025 1028 1066 +hs
ync +vsync
xrandr --addmode DVI-0 "1280x1024"
xrandr --addmode DVI-1 "1280x1024"
xrandr --output DVI-0 --mode 1280x1024
xrandr --output DVI-1 --mode 1280x1024
And lastly, the screen background was changed to a solid, custom color.
Firefox was tested by accessing youtube.com and selecting "old mystery movies." With the display set to full-screen, any action to scroll down (keyboard down-arrow, or mouse) will result in a beep. The screen is blanked, and a new user login screen appears.
inxi -Fxz:

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System:    Host: hbex Kernel: 3.16.0-4-586 i686 (32 bit gcc: 4.8.4)
           Desktop: Cinnamon 2.8.6 (Gtk 3.14.5+4) Distro: LinuxMint 2 betsy
Machine:   System: Dell product: OptiPlex 755
           Mobo: Dell model: 0GM819 Bios: Dell v: A10 date: 04/30/2008
CPU:       Single core Intel Core2 Duo E6850 (-UP-) cache: 4096 KB
           flags: (lm nx pae sse sse2 sse3 ssse3 vmx) bmips: 5984 clocked at 2000 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RV610 [Radeon HD 2400 PRO/XT]
           bus-ID: 01:00.0
           Display Server: X.Org 1.16.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1280x1024@60.02hz, 1280x1024@60.02hz
           GLX Renderer: Gallium 0.4 on AMD RV610
           GLX Version: 3.0 Mesa 10.3.2 Direct Rendering: Yes
Audio:     Card-1 Intel 82801I (ICH9 Family) HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Z-Star Micro Vega USB 2.0 Camera
           driver: USB Audio usb-ID: 003-002
           Sound: Advanced Linux Sound Architecture v: k3.16.0-4-586
Network:   Card: Intel 82566DM-2 Gigabit Network Connection
           driver: e1000e v: 2.3.2-k port: ecc0 bus-ID: 00:19.0
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 250.1GB (2.1% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB temp: 0C
Partition: ID-1: / size: 106G used: 4.9G (5%) fs: ext4 dev: /dev/sda1
           ID-2: /home size: 124G used: 92M (1%) fs: ext4 dev: /dev/sda2
Sensors:   System Temperatures: cpu: 35.0C mobo: N/A gpu: 60.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 141 Uptime: 55 min Memory: 220.3/3289.2MB
           Init: SysVinit runlevel: 2 Gcc sys: 4.9.2
           Client: Shell (bash 4.3.301) inxi: 2.1.28
Any help appreciated, system is compromised in its present condition. Have tried installing Mate with similar results.
Bill
Last edited by hbco2 on Thu Apr 14, 2016 2:48 am, edited 2 times in total.

mraspor
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Re: Firefox causes hard freeze/user reinit

Post by mraspor » Tue Apr 05, 2016 5:25 am

I am confirming, that after last update I am experiencing Firefox freezing. Actually the whole system freezes and hard reset is needed.

To me it is happening on random pages, not only youtube (while having several tabs open). Had no problem whatsoever until the last apt-get upgrade.

Packa
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Re: Firefox causes hard freeze/user reinit

Post by Packa » Tue Apr 05, 2016 5:42 am

Experienced the same. Unable to reboot via keyboard. Only a hard reboot worked.

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karlchen
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Re: Firefox causes hard freeze/user reinit

Post by karlchen » Tue Apr 05, 2016 6:55 am

Hi, guys.

I am not an LMDE 2 user. So no direct advice from my side.
Noneteless this thread reminds me of similar threads, which have been created in the recent past about Firefox on Linux Mint 17.x.
Perhaps some helpful advice can be found in those threads although they are about the main edition and not about LMDE 2:
(Solved)Firefox Causing Shutdowns?
LM17.3 Cinnamon - Full System crash !!
Independent of the precise Linux Mint edition, my primary suspect would be the graphics driver software in such cases.

Cheers,
Karl
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Old bugs good, new bugs bad! Updates are evil: might fix old bugs and introduce no new ones.

hbco2
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Re: Firefox causes hard freeze/user reinit

Post by hbco2 » Tue Apr 05, 2016 8:39 pm

The screen lockup/user reinit doesn't seem to be related to hardware, or firefox for that matter. A beep, followed by user init was triggered by running a long listing in a terminal screen ($locate x). Also, both pae and non-pae linux images have been tested, and firefox was completely deleted from the system and reinstalled without any improvement. When LXDE2 Cinnamon was reinstalled, firefox ran without any problems until the upgrade (apt-get upgrade, apt-get dist-upgrade) was completed. There does seem to be a distinction whether a screen is run as a window or full-screen. Lockup is instant when scrolling down in full screen mode. Lockup can also occur in a windowed screen, but is harder to trigger in that it takes longer or the scrolling function continues to operate for a time.

Seemingly unrelated (but perhaps another issue), another laptop computer running the latest upgrades of LXDE2 Cinnamon has also locked up in the middle of a video, but unlike the major issue, that freeze was relatively rare, and recoverable by shutting down firefox through keyboard commands.

System logs haven't been monitored to see if they could provide any insight.

mraspor
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Re: Firefox causes hard freeze/user reinit

Post by mraspor » Wed Apr 06, 2016 4:44 am

I just want to add that turning Use Hardware acceleration in Firefox to OFF didn't help. To me, Firefox still crashes - while moving mouse around, nothing intensive. This didn't happen before the last upgrade (it actually never crashed and I had like 30-40 tabs open).

I do, like OP, has an ATI based card. My other computer (old laptop with the intel based card) doesn't crash after the update.

for completness, here is my relevant inxi output:

Code: Select all

System:    Host: max Kernel: 3.16.0-4-amd64 x86_64 (64 bit gcc: 4.8.4) Desktop: Cinnamon 2.8.6 (Gtk 3.14.5+4) 
           Distro: LinuxMint 2 betsy 
Machine:   System: LENOVO product: 90B6003PSC v: Lenovo H50-50
           Mobo: LENOVO model: SHARKBAY v: NOK Bios: LENOVO v: IEKT25AUS date: 06/18/2014
CPU:       Dual core Intel Core i3-4160 (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 14366 
           Clock Speeds: 1: 3600 MHz 2: 3600 MHz 3: 3600 MHz 4: 3600 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Caicos [Radeon HD 6450/7450/8450 / R5 230 OEM] bus-ID: 01:00.0
           Display Server: X.Org 1.16.4 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on AMD CAICOS GLX Version: 3.0 Mesa 10.3.2 Direct Rendering: Yes

tinca
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Re: Firefox causes hard freeze/user reinit

Post by tinca » Wed Apr 06, 2016 4:57 am

The single system beep that you hear could be a warning from the motherboard that there is a problem. Have a look in your motherboard handbook and see what a single beep means

Best regards Keith
EVGA Geforce GTX 1070 FTW
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mraspor
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Re: Firefox causes hard freeze/user reinit

Post by mraspor » Wed Apr 06, 2016 5:06 am

If I am correct, Cinnamon is based on Gnome and ATI proprietary drivers (https://wiki.debian.org/ATIProprietary) do not work with gnome based GUI:
https://www.debian.org/releases/jessie/ ... nome-fglrx

So we are "stuck" with free Radeo drivers who are maybe crashing our systems:

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#apt-cache policy xserver-xorg-video-ati
xserver-xorg-video-ati:
  Installed: 1:7.5.0-1
  Candidate: 1:7.5.0-1
  Version table:
 *** 1:7.5.0-1 0
        500 http://ftp.us.debian.org/debian/ jessie/main amd64 Packages
        100 /var/lib/dpkg/status
I don't have beeps, and still crashing occurs.

This might be the relavant log of the crash from the /var/log/messages which freezes the system (Xorg tainted: G):

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Apr  6 10:17:16 max kernel: [  152.894159] PGD 0 
Apr  6 10:17:16 max kernel: [  152.894165] Oops: 0002 [#1] SMP 
Apr  6 10:17:16 max kernel: [  152.894175] Modules linked in: rfcomm bnep cpufreq_userspace cpufreq_stats cpufreq_conservative cpufreq_powersave pci_stub vboxpci(O) vboxnetadp(O) vboxnetflt(O) vboxdrv(O) binfmt_misc fuse ecryptfs parport_pc ppdev lp parport dm_crypt uinput usblp rtsx_usb_ms memstick rtsx_usb_sdmmc mmc_core rtsx_usb ecb btusb bluetooth usb_storage 6lowpan_iphc x86_pkg_temp_thermal arc4 intel_powerclamp rtl8723be intel_rapl btcoexist rtl8723_common rtl_pci coretemp rtlwifi kvm_intel kvm mac80211 crc32_pclmul snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic aesni_intel iTCO_wdt iTCO_vendor_support snd_hda_intel cfg80211 aes_x86_64 lrw gf128mul snd_hda_controller glue_helper ablk_helper cryptd rfkill pcspkr serio_raw tpm_tis snd_hda_codec snd_hwdep snd_pcm battery tpm snd_timer mei_me mei shpchp lpc_ich evdev i2c_i801 snd soundcore mfd_core processor ext4 crc16 mbcache jbd2 hid_generic usbhid hid dm_mirror dm_region_hash dm_log dm_mod sg sd_mod crc_t10dif crct10dif_generic ahci libahci crct10dif_pclmul crct10dif_common crc32c_intel psmouse r8169 radeon mii i2c_algo_bit libata ttm drm_kms_helper scsi_mod ehci_pci xhci_hcd ehci_hcd drm usbcore i2c_core usb_common fan thermal video thermal_sys button
Apr  6 10:17:16 max kernel: [  152.894494] CPU: 1 PID: 3008 Comm: Xorg Tainted: G           O  3.16.0-4-amd64 #1 Debian 3.16.7-ckt25-1
Apr  6 10:17:16 max kernel: [  152.894514] Hardware name: LENOVO 90B6003PSC/SHARKBAY, BIOS IEKT25AUS 06/18/2014
Apr  6 10:17:16 max kernel: [  152.894529] task: ffff8800d9878110 ti: ffff880213e4c000 task.ti: ffff880213e4c000
Apr  6 10:17:16 max kernel: [  152.894545] RIP: 0010:[<ffffffffa021fc3d>]  [<ffffffffa021fc3d>] radeon_fence_ref+0xd/0x50 [radeon]
Apr  6 10:17:16 max kernel: [  152.894575] RSP: 0018:ffff880213e4fb18  EFLAGS: 00010292
Apr  6 10:17:16 max kernel: [  152.894586] RAX: 0000000000000000 RBX: ffff8800363215f8 RCX: ffff880036320d08
Apr  6 10:17:16 max kernel: [  152.894601] RDX: 0000000000000001 RSI: 0000000000000000 RDI: 0000000000000000
Apr  6 10:17:16 max kernel: [  152.894615] RBP: ffff880036321550 R08: ffff880036320000 R09: 0000000000000000
Apr  6 10:17:16 max kernel: [  152.894630] R10: 0000000000000002 R11: ffff880213e4fe08 R12: 0000000000000020
Apr  6 10:17:16 max kernel: [  152.894645] R13: ffff880213e4fbe0 R14: ffff880213e4fbb0 R15: ffff8800363215f8
Apr  6 10:17:16 max kernel: [  152.894660] FS:  00007f5eedaed980(0000) GS:ffff88021ec80000(0000) knlGS:0000000000000000
Apr  6 10:17:16 max kernel: [  152.894676] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Apr  6 10:17:16 max kernel: [  152.894688] CR2: 0000000000000008 CR3: 0000000213e57000 CR4: 00000000001407e0
Apr  6 10:17:16 max kernel: [  152.894703] Stack:
Apr  6 10:17:16 max kernel: [  152.894708]  ffffffffa02800bc 00200000000c9f60 0000d7c000000100 ffff880213e4fcd0
Apr  6 10:17:16 max kernel: [  152.894726]  ffff880036320000 ffff8800d9878110 ffff8800d9878110 0000000000000001
Apr  6 10:17:16 max kernel: [  152.894744]  0000000000000000 0000000000000000 0000000000000000 0000000000000000
Apr  6 10:17:16 max kernel: [  152.894762] Call Trace:
Apr  6 10:17:16 max kernel: [  152.894782]  [<ffffffffa02800bc>] ? radeon_sa_bo_new+0x25c/0x460 [radeon]
Apr  6 10:17:16 max kernel: [  152.894807]  [<ffffffffa0234f3e>] ? radeon_ib_get+0x2e/0xd0 [radeon]
Apr  6 10:17:16 max kernel: [  152.894829]  [<ffffffffa023747c>] ? radeon_cs_ioctl+0x13c/0x730 [radeon]
Apr  6 10:17:16 max kernel: [  152.894851]  [<ffffffffa01268b7>] ? drm_ioctl+0x1c7/0x5b0 [drm]
Apr  6 10:17:16 max kernel: [  152.894868]  [<ffffffff81057311>] ? __do_page_fault+0x1d1/0x4f0
Apr  6 10:17:16 max kernel: [  152.894887]  [<ffffffffa0204046>] ? radeon_drm_ioctl+0x46/0x80 [radeon]
Apr  6 10:17:16 max kernel: [  152.894903]  [<ffffffff811bacdf>] ? do_vfs_ioctl+0x2cf/0x4b0
Apr  6 10:17:16 max kernel: [  152.894916]  [<ffffffff811baf41>] ? SyS_ioctl+0x81/0xa0
Apr  6 10:17:16 max kernel: [  152.894930]  [<ffffffff81514a0d>] ? system_call_fast_compare_end+0x10/0x15
Apr  6 10:17:16 max kernel: [  152.894944] Code: e4 48 8b 3b 89 c1 89 ea 48 c7 c6 80 f6 30 a0 31 c0 e8 68 17 18 e1 eb cb 66 0f 1f 44 00 00 0f 1f 44 00 00 48 89 f8 ba 01 00 00 00 <f0> 0f c1 57 08 83 c2 01 83 fa 01 7e 01 c3 80 3d 0e 43 11 00 00 
Apr  6 10:17:16 max kernel: [  152.895065]  RSP <ffff880213e4fb18>
Apr  6 10:17:16 max kernel: [  152.895073] CR2: 0000000000000008
Apr  6 10:17:16 max kernel: [  152.900253] ---[ end trace ce5cebd4b53649a9 ]---

Packa
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Re: Firefox causes hard freeze/user reinit

Post by Packa » Sun Apr 10, 2016 8:03 am

Wondering if anyone has discovered anything useful just yet?

Sadly I've had to abandon Firefox do to it causing extremely frequent freezing of the entire machine and requiring a hard boot. The first time I've had to seriously had to consider other browsers in decades.

Have been forced to move to Midori which run fine. I do miss some of the security/privacy add-ons in Firefox though.

Since there was an indication earlier of video driver issues, FWIW I'm running:

Cedar [Radeon HD 5000/6000/7350/8350 Series]
configuration:
driver: radeon
latency: 0
AMD FX(tm)-8320 Eight-Core Processor

mraspor
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Re: Firefox causes hard freeze/user reinit

Post by mraspor » Mon Apr 11, 2016 10:36 am

Like @Packa, I too have switched to alternative browser (vivaldi) as Firefox is not usable at all, crashing the entire machine.

Unfortunately, I don't have any insight on how to solve this.

I also observed that in some cases, Thunderbird (with Lighthouse) will also crash the machine, requiring a hard reset.

hbco2
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Re: SOLVED Firefox causes hard freeze/user reinit

Post by hbco2 » Wed Apr 13, 2016 4:55 am

linux image upgrade (e.g. 3.16.0-4-686-pae i686) has resolved this issue. Thank you Linux Mint crew!

mraspor
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Re: [SOLVED] Firefox causes hard freeze/user reinit

Post by mraspor » Thu Apr 14, 2016 5:33 am

Confirming, last kernel update solved the issue.

EdQld
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Re: [SOLVED] Firefox causes hard freeze/user reinit

Post by EdQld » Wed Apr 27, 2016 1:24 am

"linux image upgrade (e.g. 3.16.0-4-686-pae i686) has resolved this issue"

How do you do that?

EdQld
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Re: [SOLVED] Firefox causes hard freeze/user reinit

Post by EdQld » Wed Apr 27, 2016 2:16 am

OK, Googled and found how by using Update Manager, which shows my Mint 17.3 is using Kernel 3.19.0-32, but I'm also experiencing frequent Firefox freezes

Any other options to fix this?

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