Firefox thunderbird not responding

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abtygwyn
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Firefox thunderbird not responding

Postby abtygwyn » Fri Nov 11, 2016 8:47 am

I am getting an increasing number of instances where I go to open a browser (firefox) and I'm told there is another instance open which is not responding and the error message tells me I can either wait or restart to solve the problem. In practice I've found that restarting is the only solution. The same situation occurs with thunderbird, although less frequently.

All I need to know is:- is this a common problem or does it indicate that somewhere in my setup I've got a wrong or bad setting. (I'm running lmde 2)

Thanks

Cosmo.
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Joined: Sat Dec 06, 2014 7:34 am

Re: Firefox thunderbird not responding

Postby Cosmo. » Fri Nov 11, 2016 10:07 am

It might be a problem with the profile. As investigating such thing with Thunderbird is a little bit more complex I recommend to start at first with FF.
To find out, if this is a profile problem do the following:
Close FF.
Open your file-manager and make hidden files visible (press ctrl-h).
Rename the folder .mozilla to .mozilla.bck
Start FF, this will create automatically a new FF-profile.
Check.

To get back to your old profile:
Close FF.
Delete the new folder .mozilla
Rename the folder .mozila.bck back to .mozilla
Start FF. Done.

greerd
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Location: Nova Scotia, Canada

Re: Firefox thunderbird not responding

Postby greerd » Fri Nov 11, 2016 12:16 pm

I don't use the Debian edition but I used to get the same problem (I don't recall if it was pre-mint 17 or not) but at the time I would just

Code: Select all

killall firefox-bin
OR incase that doesn't work. Running top or System Monitor should tell which one.

Code: Select all

killall firefox
so I didn't have to reboot. I know this is not a solution but can save you the inconvenience of rebooting just for firefox. Should work for thunderbird too. Nowadays firefox runs as firefox, not firefox-bin, I don't know if that's a clue or not, but I haven't had any problem since.
Image

abtygwyn
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Posts: 204
Joined: Mon Apr 25, 2011 4:33 am

Re: Firefox thunderbird not responding

Postby abtygwyn » Sat Nov 12, 2016 4:43 pm

Thanks.
Have followed instructions and everything still works, always a good sign, and I will have to wait to see whether or not the problem reoccurs.


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