[Solved] The absolute lack of sound

[JackStarborn]

Hi all nice and warm (already December - time waits for no one).

I'm not a native English speaker, I apologize in advance for grammatical errors and poor vocabulary.

I use a different distribution of Linux for 3 years. Mainly openSUSE, fedora, once I even tried Arch (with GUI installer).
But still I consider myself a beginner.

A few days ago I decided to give a chance to Mint based on Debian.
I do not know the systems derived from Debian.

I've never had problems with sound in other distros.
I read few audio related topics but nothing helped (my poor linux skills ).
So I do not know where to start.

What info should I provide you? Which commands run?

My pc details:
Mainboard: MSI Z170-A PRO with Realtek ALC-892
GPU: AMD HD 7850 pitcairn with audio capabilities

When I run pavuControl and play youtube film I see yellow bars indicating the strength of audio playback but no sound comes out of the speakers.

Best Regards.

[killer de bug]

The kernel in LMDE is already quite old. It's the 3.19 kernel.
Maybe you could look into the backports and install a newer version to test if it solves your problems?
Or maybe your computer is not that recent?

[JackStarborn]

Hi killer de bug,
thanks for reply.

Or maybe your computer is not that recent?

Posting information about motherboard I assumed that Z-170 chipset is better known.
It was built for Intel Skylake CPU which debuted on August 5, 2015 (wiki: https://en.wikipedia.org/wiki/Skylake_( ... hitecture)).

I found something like this
https://forums.bunsenlabs.org/viewtopic.php?id=1160

I'll try. I'll let you know what will come of this.

[AscLinux]

You can check out if your sound device is supported by PCI ID, http://cateee.net/lkddb/web-lkddb/SND_HDA_INTEL.html

[killer de bug]

For such new architecture, a new kernel may help.

[AscLinux]

Agreed. I got an H170 myself about a year ago when it was real new. I was pleasantly surprised the latest kernel [then] had all the support for it.

[JackStarborn]

For such new architecture, a new kernel may help.

Radeon 7850 is not that new and is capable to play sound, but it doesn't work either.

I have problem with the installation of a new kernel.

The following packages have unmet dependencies:
linux-image-amd64-4.7.0-0.bpo.1: Requires: linux-base (> = 4.3 ~) but 3.5 is to be installed
E: Unable to correct problems, stopped damaged packages.

Maybe I'm doing something wrong.
Does anyone would be kind to paste commands installing a new kernel?

EDIT:
I also found this topic https://groups.google.com/forum/#!topic ... LAuEwc_zKw with patches to old kernels, but don't know how to apply it.

[killer de bug]

I would do it like this:

Code: Select all

apt install linux-image-amd64/jessie-backports linux-image-4.7.0-0.bpo.1-amd64/jessie-backports  linux-base/jessie-backports

[JackStarborn]

I see, command i used

Code: Select all

apt install linux-image-4.7.0-0.bpo.1-amd64/jessie-backports

was incomplete.

Thanks man. Youtube, VLC are now playing sound.
You are my personal hero.

Are future updates prepared by the Mint developers will not cause a conflict with my new kernel?

[killer de bug]

I'm so happy to hear that your sound is back. That's really cool!
Upgrades prepared by the team will not impact the kernel. The kernel may but updated when LMDE 3 will be out next year. It will be the same kernel than Debian 9. But you are not obliged to install it.

I have still the old 3.16 kernel.

Code: Select all

Kernel: 3.16.0-4-amd64 x86_64 (64 bit) 

[phd21]

Hi "JackStarborn",

Welcome to the wonderful world of Linux Mint and its excellent forum !