[SOLVED] Tidal website doesn't load interface

[Demmers]

I've been using LMDE5 for the last week after installing it to replace standard Mint 20.3.
On Mint 20.3 I was able to use the website https://listen.tidal.com/ in any browser. But now, using any browser (Brave, Firefox and Epiphany), the website begins to load, but no interface appears, just a blank black page! I've turned off the privacy block features, and checked my nextDNS firewall for any blocks... no difference. Opens in other devices. The main site https://tidal.com/ works absolutely fine. As far as I can tell, it's like something is missing from Ubuntu that made it work?!
I've looked in the page elements, but don't see anything obvious, other than the trackers in the background being blocked. The site is https secure, no authentication issues.
I use Tidal as my hifi source, so if anyone can crack this, that would be amazing! Would love to know also what others experience.

Code: Select all

inxi -Fxxxrz
System:
  Kernel: 5.15.0-0.bpo.3-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 
  Desktop: Cinnamon 5.2.7 tk: GTK 3.24.24 wm: muffin 5.2.1 
  dm: LightDM 1.26.0 Distro: LMDE 5 Elsie base: Debian 11.2 bullseye 
Machine:
  Type: Desktop System: Gigabyte product: B450 I AORUS PRO WIFI v: N/A 
  serial: <filter> 
  Mobo: Gigabyte model: B450 I AORUS PRO WIFI-CF serial: <filter> 
  UEFI: American Megatrends LLC. v: F62e date: 10/13/2021 
Battery:
  Device-1: hid-34:88:5d:43:de:cb-battery model: Keyboard K380 serial: N/A 
  charge: N/A status: Discharging 
CPU:
  Info: Quad Core model: AMD Ryzen 5 3400G with Radeon Vega Graphics 
  bits: 64 type: MT MCP arch: Zen/Zen+ note: check rev: 1 L2 cache: 2 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 59086 
  Speed: 1255 MHz min/max: 1400/3700 MHz boost: disabled Core speeds (MHz): 
  1: 1255 2: 1256 3: 1257 4: 1257 5: 1257 6: 1257 7: 1257 8: 1257 
Graphics:
  Device-1: AMD Picasso vendor: Gigabyte driver: amdgpu v: kernel 
  bus ID: 0a:00.0 chip ID: 1002:15d8 class ID: 0300 
  Display: x11 server: X.Org 1.20.11 driver: loaded: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1920x1080 s-dpi: 96 
  OpenGL: renderer: AMD Radeon Vega 11 Graphics (RAVEN DRM 3.42.0 
  5.15.0-0.bpo.3-amd64 LLVM 11.0.1) 
  v: 4.6 Mesa 20.3.5 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
  v: kernel bus ID: 0a:00.1 chip ID: 1002:15de class ID: 0403 
  Device-2: AMD Family 17h HD Audio vendor: Gigabyte driver: snd_hda_intel 
  v: kernel bus ID: 0a:00.6 chip ID: 1022:15e3 class ID: 0403 
  Device-3: Thesycon System & Consulting D10s type: USB 
  driver: snd-usb-audio bus ID: 1-1:2 chip ID: 152a:8750 class ID: fe01 
  Sound Server: ALSA v: k5.15.0-0.bpo.3-amd64 
Network:
  Device-1: Intel Wireless-AC 9260 driver: iwlwifi v: kernel bus ID: 06:00.0 
  chip ID: 8086:2526 class ID: 0280 
  IF: wlp6s0 state: up mac: <filter> 
  Device-2: Intel I211 Gigabit Network vendor: Gigabyte driver: igb 
  v: kernel port: f000 bus ID: 08:00.0 chip ID: 8086:1539 class ID: 0200 
  IF: enp8s0 state: down mac: <filter> 
  Device-3: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb 
  bus ID: 1-10:4 chip ID: 8087:0025 class ID: e001 
Bluetooth:
  Device-1: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb 
  v: 0.8 bus ID: 1-10:4 chip ID: 8087:0025 class ID: e001 
  Report: ID: hci0 state: up running bt-v: 3.0 lmp-v: 5.1 sub-v: 100 
  hci-v: 5.1 rev: 100 address: <filter> 
Drives:
  Local Storage: total: 290.19 GiB used: 17.63 GiB (6.1%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 250GB 
  size: 232.89 GiB speed: 31.6 Gb/s lanes: 4 rotation: SSD serial: <filter> 
  rev: 1B2QEXM7 scheme: GPT 
  ID-2: /dev/sda type: USB vendor: SanDisk model: Ultra Fit size: 57.3 GiB 
  serial: <filter> rev: 1.00 scheme: MBR 
Partition:
  ID-1: / size: 213.47 GiB used: 9.99 GiB (4.7%) fs: ext4 dev: /dev/dm-0 
  mapped: lvmlmde-root 
  ID-2: /boot/efi size: 285.4 MiB used: 3.4 MiB (1.2%) fs: vfat 
  dev: /dev/nvme0n1p1 
Swap:
  ID-1: swap-1 type: partition size: 13.65 GiB used: 0 KiB (0.0%) 
  priority: -2 dev: /dev/dm-1 mapped: lvmlmde-swap 
Sensors:
  Message: No sensors data was found. Is sensors configured? 
Repos:
  Packages: 2047 apt: 2042 flatpak: 5 
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
  1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb https://www.mirrorservice.org/sites/packages.linuxmint.com/packages elsie main upstream import backport
  2: deb https://deb.debian.org/debian/ bullseye main contrib non-free
  3: deb https://deb.debian.org/debian/ bullseye-updates main contrib non-free
  4: deb http://security.debian.org/ bullseye-security main contrib non-free
  5: deb https://deb.debian.org/debian/ bullseye-backports main contrib non-free
  Active apt repos in: /etc/apt/sources.list.d/papirus-ppa.list 
  1: deb http://ppa.launchpad.net/papirus/papirus/ubuntu focal main
Info:
  Processes: 293 Uptime: 3h 15m wakeups: 1 Memory: 13.64 GiB 
  used: 2.55 GiB (18.7%) Init: systemd v: 247 runlevel: 5 Compilers: 
  gcc: 10.2.1 alt: 10 Shell: Bash v: 5.1.4 running in: gnome-terminal 
  inxi: 3.3.01

[axisofevil]

It works on LMDE5 with DDGPrivacyEssentials + UBlock Origin in Firefox.
At least it's asking me to register and accept their cookie settings [with no option to refuse them].

[Demmers]

It works on LMDE5 with DDGPrivacyEssentials + UBlock Origin in Firefox.
At least it's asking me to register and accept their cookie settings [with no option to refuse them].

Still doesn't work for me using that setup. To be clear, i'm referring to https://listen.tidal.com/ The homepage https://tidal.com/ works just fine, until I use the link to the web player, then it just fades to black. Note i've just added the URL's in my original post.

[Demmers]

So it appears i'm not the only user with this https://www.reddit.com/r/TIdaL/comments ... t_a_black/

Amazingly still can't tell on whose end the issue lies!

[Demmers]

So I figured it out! Nothing to do with LMDE, as the issue ended up replicating on different devices on the home network. So I put my phone in hotspot mode and connected my computer to that. Then the site worked. So I knew it had to do with the NextDNS firewall set up on the router. There were about 5/6 trackers being blocked every time the site was trying to open. firebaseinstallations.googleapis.com was the culprit! Added to the Allow list, now works fine. Weird how this started around the time I started using LMDE, with no issues on Mint 20.3 beforehand, but there you go!

[axisofevil]

firebaseinstallations.googleapis.com is blocked by uBlock Origin.

Presumably the blame lies at Google's door.