Cinnamon & Nemo settings grayed out after update [SOLVED]

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viktor_87
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Cinnamon & Nemo settings grayed out after update [SOLVED]

Post by viktor_87 » Mon Aug 05, 2019 9:15 pm

Hello,

After I installed all the latest updates for LMDE3 and restarted the computer, all the settings of Cinnamon (cinnamon-settings), Update Manager (mintupdate), Text Editor (xed), Nemo, System Monitor (gnome-system-monitor) and Seahorse went to default (maybe other applications too, I don't have time to test). Also all the options in the settings windows of these applications are grayed out as well as the options in some tiles of cinnamon-settings, so I can't change them. I tried to run these applications as root (sudo) and this way they worked fine and had all my previous settings.
Here is output of cinnamon-settings/Mouse and Touchpad ran in Terminal:

Code: Select all

~$ cinnamon-settings
True
Using pam module (python3-pampy)
Loading Mouse module
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 506, in apply
    self.set_value(self.content_widget.get_value())
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 275, in set_value
    self.settings[self.key] = value
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 34, in __setitem__
    raise ValueError("value '%s' for key '%s' is outside of valid range" % (value, key))
ValueError: value '8.0' for key 'drag-threshold' is outside of valid range
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 674, in apply
    self.set_value(self.content_widget.get_value())
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 275, in set_value
    self.settings[self.key] = value
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 34, in __setitem__
    raise ValueError("value '%s' for key '%s' is outside of valid range" % (value, key))
ValueError: value '24.0' for key 'cursor-size' is outside of valid range
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 672, in apply
    self.set_value(self.content_widget.get_value() * -1)
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 275, in set_value
    self.settings[self.key] = value
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 34, in __setitem__
    raise ValueError("value '%s' for key '%s' is outside of valid range" % (value, key))
ValueError: value '1.0' for key 'motion-threshold' is outside of valid range
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 674, in apply
    self.set_value(self.content_widget.get_value())
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 275, in set_value
    self.settings[self.key] = value
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 34, in __setitem__
    raise ValueError("value '%s' for key '%s' is outside of valid range" % (value, key))
ValueError: value '400.0' for key 'double-click' is outside of valid range
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 672, in apply
    self.set_value(self.content_widget.get_value() * -1)
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 275, in set_value
    self.settings[self.key] = value
  File "/usr/share/cinnamon/cinnamon-settings/bin/GSettingsWidgets.py", line 34, in __setitem__
    raise ValueError("value '%s' for key '%s' is outside of valid range" % (value, key))
ValueError: value '1.0' for key 'motion-threshold' is outside of valid range
And here is the output of inxi -Fxz:

Code: Select all

~$ inxi -Fxz
System:    Host: vds Kernel: 4.15.18-041518-generic x86_64 bits: 64 compiler: gcc v: 7.2.0 Desktop: Cinnamon 4.2.3 
           Distro: LMDE 3 Cindy base: Debian 9.3 stretch 
Machine:   Type: Desktop System: Hewlett-Packard product: HP Compaq dc5850 Small Form Factor v: N/A serial: <filter> 
           Mobo: Hewlett-Packard model: 3029h serial: <filter> BIOS: Hewlett-Packard v: 786F6 v03.14 date: 11/15/2011 
CPU:       Topology: Dual Core model: AMD Athlon 4450B bits: 64 type: MCP arch: K8 rev.F+ rev: 2 L2 cache: 1024 KiB 
           flags: lm nx pae sse sse2 sse3 svm bogomips: 9177 
           Speed: 2300 MHz min/max: 1000/2300 MHz Core speeds (MHz): 1: 2300 2: 2300 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] RS780C [Radeon 3100] vendor: Hewlett-Packard driver: radeon v: kernel 
           bus ID: 01:05.0 
           Display: x11 server: X.Org 1.19.2 driver: ati,radeon unloaded: fbdev,modesetting,vesa resolution: 1280x1024~60Hz 
           OpenGL: renderer: Gallium 0.4 on AMD RS780 (DRM 2.50.0 / 4.15.18-041518-generic LLVM 3.9.1) v: 3.3 Mesa 13.0.6 
           direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] SBx00 Azalia vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus ID: 00:14.2 
           Sound Server: ALSA v: k4.15.18-041518-generic 
Network:   Device-1: Broadcom Limited NetXtreme BCM5754 Gigabit Ethernet PCI Express vendor: Hewlett-Packard driver: tg3 
           v: 3.137 port: 1100 bus ID: 3f:00.0 
           IF: eth0 state: down mac: <filter> 
           IF-ID-1: usb0 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:    Local Storage: total: 577.55 GiB used: 74.49 GiB (12.9%) 
           ID-1: /dev/sda vendor: Seagate model: ST3120827AS size: 111.79 GiB 
           ID-2: /dev/sdb vendor: Toshiba model: MK5061GSYN size: 465.76 GiB 
Partition: ID-1: / size: 40.00 GiB used: 31.85 GiB (79.6%) fs: btrfs dev: /dev/sda1 
           ID-2: /home size: 71.79 GiB used: 42.63 GiB (59.4%) fs: btrfs dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 53.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 240 Uptime: 28m Memory: 3.59 GiB used: 1.62 GiB (45.0%) Init: systemd runlevel: 5 Compilers: gcc: 6.3.0 
           Shell: bash v: 4.4.12 inxi: 3.0.32
Last edited by viktor_87 on Mon Aug 12, 2019 8:35 pm, edited 4 times in total.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Mon Aug 05, 2019 11:46 pm

Run

Code: Select all

sudo chown -Rc $USER:$USER $HOME
in a terminal to fix any home directory ownership issues.
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Tue Aug 06, 2019 12:39 pm

smurphos wrote:
Mon Aug 05, 2019 11:46 pm
Run

Code: Select all

sudo chown -Rc $USER:$USER $HOME
in a terminal to fix any home directory ownership issues.
Unfortunately this didn't help.

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Re: Cinnamon & Nemo settings grayed out after update

Post by karlchen » Tue Aug 06, 2019 12:50 pm

Have you logged off from Cinnamon and logged back in on Cinnamon after having done sudo chown -Rc $USER:$USER $HOME? At least worth a try.
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Tue Aug 06, 2019 1:54 pm

karlchen wrote:
Tue Aug 06, 2019 12:50 pm
Have you logged off from Cinnamon and logged back in on Cinnamon after having done sudo chown -Rc $USER:$USER $HOME? At least worth a try.
Yes, I copy-pasted sudo chown -Rc $USER:$USER $HOME into Terminal, the command took about 1min to execute, then I restarted the computer but there was no effect.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Wed Aug 07, 2019 1:42 am

viktor_87 wrote:
Tue Aug 06, 2019 1:54 pm
Yes, I copy-pasted sudo chown -Rc $USER:$USER $HOME into Terminal, the command took about 1min to execute, then I restarted the computer but there was no effect.
That's pretty long execution time for that command, albeit you have a fair amount of stuff stored in home - did you get any terminal output?

Can you create a temporary fresh user account and see if you get the same issue with the new user account.


I note you use btrfs. Not sure if it's relevant but it might be. Do you follow this recommendation?

From - https://wiki.debian.org/Btrfs
When using DebianStretch, please use a backported kernel and btrfs-tools from Backports. DebianBuster has good btrfs support out-of-the-box. DebianJessie users are urged to upgrade to a newer Debian release.

If at some point in the Buster life-cycle one needs features from a newer kernel, then it is safer to track the latest LTS kernel rather than the latest version in backports, because tracking the linux-image backport has resulted in bugs bugs which force a reboot and/or corrupt data. DebianTesting and DebianUnstable are also necessarily affected by this issue, because they track the latest stable upstream kernel. That said, if one would like to participate in the effort to debug and stabilise btrfs and can risk encountering grave bugs, please use the newest kernel available to you. The upstream mailing list linux-btrfs appreciates this!
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Wed Aug 07, 2019 7:26 pm

On second run sudo chown -Rc $USER:$USER $HOME took only about half a minute and both times there was no terminal output and also no effect.
As suggested I created a new standard user account but I get the same issue there too.
Also I noticed that the option Switch User now makes the computer freeze so that it needs to be restarted with the reset button.
Now I have to use the option Logout to switch user.
Also I use btrfs-progs 4.7.3-1 and I couldn't install the stretch-backport version because it needs newer version of libzstd1.
But I use Ubuntu Kernel 4.15.18 which I think has better support for btrfs than the stock LMDE3 kernel.
By the way, I think the latest version of btrfs-tools is only a dummy package.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Thu Aug 08, 2019 12:16 am

OK a few other troubleshooting steps to try and work out what is causing the issue.

Can you read the dconf database from the terminal? This will try an pull the drag-threshold value that cinnamon-settings mouse choked on. Run this in a terminal window.

gsettings get org.cinnamon.settings-daemon.peripherals.mouse drag-threshold

Can you set it to a different value?

gsettings set org.cinnamon.settings-daemon.peripherals.mouse drag-threshold 10

Please report back any output.

Also can you run locale. This output is interesting - ValueError: value '8.0' for key 'drag-threshold' is outside of valid range as this key should be an integer so I wonder where the .0 is coming from.
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Thu Aug 08, 2019 3:38 am

smurphos wrote:
Thu Aug 08, 2019 12:16 am
OK a few other troubleshooting steps to try and work out what is causing the issue.

Can you read the dconf database from the terminal? This will try an pull the drag-threshold value that cinnamon-settings mouse choked on. Run this in a terminal window.

gsettings get org.cinnamon.settings-daemon.peripherals.mouse drag-threshold

Can you set it to a different value?

gsettings set org.cinnamon.settings-daemon.peripherals.mouse drag-threshold 10

Please report back any output.

Also can you run locale. This output is interesting - ValueError: value '8.0' for key 'drag-threshold' is outside of valid range as this key should be an integer so I wonder where the .0 is coming from.

Code: Select all

~$ gsettings get org.cinnamon.settings-daemon.peripherals.mouse drag-threshold
8
~$ gsettings set org.cinnamon.settings-daemon.peripherals.mouse drag-threshold 10
The key is not writable
~$ locale
LANG=C.UTF-8
LANGUAGE=
LC_CTYPE="C.UTF-8"
LC_NUMERIC=en_GB.UTF-8
LC_TIME=en_GB.UTF-8
LC_COLLATE="C.UTF-8"
LC_MONETARY=en_GB.UTF-8
LC_MESSAGES="C.UTF-8"
LC_PAPER=en_GB.UTF-8
LC_NAME=en_GB.UTF-8
LC_ADDRESS=en_GB.UTF-8
LC_TELEPHONE=en_GB.UTF-8
LC_MEASUREMENT=en_GB.UTF-8
LC_IDENTIFICATION=en_GB.UTF-8
LC_ALL=
~$
Also I ran dconf dump /org/cinnamon/ > backup_of_my_cinnamon_settings and the resulting file is empty.
But when I run sudo dconf dump /org/cinnamon/ > backup_of_my_cinnamon_settings I get backup.
backup_of_my_cinnamon_settings.txt
Backup from the root account
(2.48 KiB) Downloaded 7 times

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Thu Aug 08, 2019 12:51 pm

With a plain sudo you are not backing up roots dconf database - you'd need to run sudo -H to do that. Sudo on it's own elevates privileges but doesn't change the home directory from the invoking users home. That's why it's generally a no-no to use sudo with any app that stores settings of any kind in your home directory.

So for some reason your dconf database is denying you (and any apps run with your regular privileges) access without elevated privileges to read the contents, or write to them.

What does this command return? if it throws an error try it with sudo.

ls -l ~/.config/dconf
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Thu Aug 08, 2019 2:33 pm

Code: Select all

~$ ls -l ~/.config/dconf
total 64
-rw-r--r-- 1 viktor viktor 64718 Aug  5 01:13 user
~$ ls -l /root/.config/dconf
ls: cannot access '/root/.config/dconf': Permission denied
~$ sudo ls -l /root/.config/dconf
[sudo] password for viktor:           
total 16
-rw-r--r-- 1 root root 13364 Aug  8 20:16 user
~$ 
Last edited by viktor_87 on Thu Aug 08, 2019 3:08 pm, edited 1 time in total.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Thu Aug 08, 2019 2:58 pm

Ok so definitely no ownership or file permission cause - my output is

Code: Select all

ls -l ~/.config/dconf
total 48
-rw-r--r-- 1 steve steve 47206 Aug  8 19:46 user
Your file is significantly larger but that may just be because of more installed apps that use the database.

So the only other oddity I see is your locale output. Any particular reason for setting C.UTF-8?

This command should set it to en_GB.UTF-8 across the board. Log out and back in after running it, double check the output of locale and see if the issue persists.

Code: Select all

sudo localectl set-locale LANG=en_GB.UTF-8
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Thu Aug 08, 2019 4:18 pm

smurphos wrote:
Thu Aug 08, 2019 2:58 pm
Ok so definitely no ownership or file permission cause - my output is

Code: Select all

ls -l ~/.config/dconf
total 48
-rw-r--r-- 1 steve steve 47206 Aug  8 19:46 user
Your file is significantly larger but that may just be because of more installed apps that use the database.

So the only other oddity I see is your locale output. Any particular reason for setting C.UTF-8?

This command should set it to en_GB.UTF-8 across the board. Log out and back in after running it, double check the output of locale and see if the issue persists.

Code: Select all

sudo localectl set-locale LANG=en_GB.UTF-8

Code: Select all

~$ locale
LANG=en_GB.UTF-8
LANGUAGE=
LC_CTYPE="en_GB.UTF-8"
LC_NUMERIC=en_GB.UTF-8
LC_TIME=en_GB.UTF-8
LC_COLLATE="en_GB.UTF-8"
LC_MONETARY=en_GB.UTF-8
LC_MESSAGES="en_GB.UTF-8"
LC_PAPER=en_GB.UTF-8
LC_NAME=en_GB.UTF-8
LC_ADDRESS=en_GB.UTF-8
LC_TELEPHONE=en_GB.UTF-8
LC_MEASUREMENT=en_GB.UTF-8
LC_IDENTIFICATION=en_GB.UTF-8
LC_ALL=
~$
Unfortunately the issue still persists after I logged out and back in.
Earlier I noticed this, too:

Code: Select all

~$ evolution

(evolution:10422): Gtk-WARNING **: Failed to register client: GDBus.Error:org.gnome.SessionManager.AlreadyRegistered: Unable to register client
Segmentation fault
~$ 
Before the problems with Cinnamon Evolution worked fine.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Fri Aug 09, 2019 1:25 am

OK, out of ideas for troubleshooting steps to identify, never mind fix the cause.

Do you have a timeshift snapshot prior to those updates? If so I think your best best now is to revert to a snapshot prior to the updates being applied. Then reapply updates one by one to see if you can find the trigger for the issue.
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Fri Aug 09, 2019 6:38 pm

I think I managed to solve the problem (mostly).
I ran a few different applications in Terminal and I noticed that Firefox tries to read file /var/lib/flatpak/exports/share/dconf/profile/user and complains that permission is denied.
I tried to investigate and I found out that I have installed package flatpak-builder which is unnecessary for me.
After I purged flatpak-builder Synaptic marked as autoremovable another 15 packages - mostly containing python2 scripts - and I purged them, too.
After that I restarted the computer and my settings were read normally.
Now I have only one problem left - with the Privacy module:

Code: Select all

~$ cinnamon-settings
True
Using pam module (python3-pampy)
Loading Privacy module
Traceback (most recent call last):
  File "/usr/share/cinnamon/cinnamon-settings/cinnamon-settings.py", line 668, in button_press
    self.side_view_nav(widget, None, category)
  File "/usr/share/cinnamon/cinnamon-settings/cinnamon-settings.py", line 170, in side_view_nav
    self.go_to_sidepage(cat, filtered_path, user_action=True)
  File "/usr/share/cinnamon/cinnamon-settings/cinnamon-settings.py", line 185, in go_to_sidepage
    sidePage.build()
  File "/usr/share/cinnamon/cinnamon-settings/bin/SettingsWidgets.py", line 123, in build
    self.module.on_module_selected()
  File "/usr/share/cinnamon/cinnamon-settings/modules/cs_privacy.py", line 78, in on_module_selected
    if nm_client is not None and nm_client.connectivity_check_get_available():
AttributeError: 'Client' object has no attribute 'connectivity_check_get_available'
~$ 
Also I want to thank you for your efforts and patience so far, smurphos.

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Re: Cinnamon & Nemo settings grayed out after update

Post by smurphos » Fri Aug 09, 2019 10:48 pm

Congrats for identifying the issue.

The Privacy module error is related to a new setting in the Privacy module in Cinnamon 4.2 to check whether the Ubuntu / Debian internet connectivity check is on or not. However Stretch doesn't have the package that performs that check in the first place unless you've got Stretch Backports active and have chosen to install network-manager-config-connectivity-debian.

So this might be a genuine LMDE3 bug / oversight by the Mint devs, if not having the package causes a crash.

Can you confirm if the package is present / available for you by running apt policy network-manager-config-connectivity-debian

I'll install an LMDE3 virtual machine and see if I can reproduce.

Edit to add - I can reproduce on a freshly installed and updated LMDE3. However enabling stretch backports, updating networkmanager from stretch-backports and installing network-manager-config-connectivity-debian doesn't fix it as I thought it might do.

https://github.com/linuxmint/cinnamon/issues/8790
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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Sat Aug 10, 2019 3:20 pm

apt policy network-manager-config-connectivity-debian doesn't generate terminal output on my computer.
I checked in Synaptic - I don't have package network-manager-config-connectivity-debian installed.

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Re: Cinnamon & Nemo settings grayed out after update

Post by viktor_87 » Wed Aug 21, 2019 5:55 pm

smurphos wrote:
Fri Aug 09, 2019 10:48 pm
Congrats for identifying the issue.

The Privacy module error is related to a new setting in the Privacy module in Cinnamon 4.2 to check whether the Ubuntu / Debian internet connectivity check is on or not. However Stretch doesn't have the package that performs that check in the first place unless you've got Stretch Backports active and have chosen to install network-manager-config-connectivity-debian.

So this might be a genuine LMDE3 bug / oversight by the Mint devs, if not having the package causes a crash.

Can you confirm if the package is present / available for you by running apt policy network-manager-config-connectivity-debian

I'll install an LMDE3 virtual machine and see if I can reproduce.

Edit to add - I can reproduce on a freshly installed and updated LMDE3. However enabling stretch backports, updating networkmanager from stretch-backports and installing network-manager-config-connectivity-debian doesn't fix it as I thought it might do.

https://github.com/linuxmint/cinnamon/issues/8790
I am posting here link to a solution of this problem by smurphos: https://forums.linuxmint.com/viewtop ... 7&t=299669
It works very good for me.

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