Webcam not working and no sound on 2007 Laptop ASUSTeK model: F3JC v: 1.0 BIOS: American Megatrends v: 305

[Persidius]

Okay, I forgot you're on a debian based system. No alsa-base there since Jessie.

Try this; I can't remember if we've done this, but install (if necessary) and run PulseAudio Volume Control and on the Playback tab make sure Chrome isn't muted and has decent volume.

Okay i will try this tomorrow.

Thanks for the quick replies man!

So ...

1. installed PulseAudio Volume Control
2. started a music video on Youtube
3. checked that the tab in Chrome isn't muted
4. checked in PulseAudio: it says volume in Chromium is 100% but i can't hear any music.[/list]

Also when i try to play/test the system sounds in Pulse i don't hear anything ...

[MrEen]

Okay. Just to be certain, try click on the little speaker thingy in case it's muted.

Also on that Playback tab, the System Sounds have enough volume, correct?

[Persidius]

I checked. Nothing is muted and all is at maximum volume level, including the system sounds.
But ... still no sound ...

[MrEen]

Do we still have sudo fuser -v /dev/snd/* devoid of a root entry?

I'd really like to see this output if it'll work for you now:

Code: Select all

curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

Your Debian based system is a bit different than what I'm used to so also try this in the terminal one line at a time entering you password if it asks after the first line:

Code: Select all

su
apt update
apt install --reinstall alsa-utils
alsa force-reload
exit

Then test the sound.

Also, let's see if I spot anything suspicious with this: ls -la ~/.config/autostart

[Persidius]

Do we still have sudo fuser -v /dev/snd/* devoid of a root entry?

I'd really like to see this output if it'll work for you now:

Code: Select all

curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

Your Debian based system is a bit different than what I'm used to so also try this in the terminal one line at a time entering you password if it asks after the first line:

Code: Select all

su
apt update
apt install --reinstall alsa-utils
alsa force-reload
exit

Then test the sound.

Also, let's see if I spot anything suspicious with this: ls -la ~/.config/autostart

Hi MrEen, i'm back from work and i got the information you requested:

Code: Select all

alan@lnmlk:~$ sudo fuser -v /dev/snd/*
[sudo] wachtwoord voor alan:                   
                     GEBRUIKER   PID SOORT PROGRAMMA
/dev/snd/controlC0:  root        442 f.... alsactl
                     alan       1301 F.... pulseaudio
alan@lnmlk:~$ su
Wachtwoord:
su: Authenticatiefout
alan@lnmlk:~$ su
Wachtwoord:
su: Authenticatiefout
alan@lnmlk:~$ apt update
Pakketlijsten worden ingelezen... Klaar
E: Kon vergrendeling /var/lib/apt/lists/lock niet verkrijgen - open (11: Hulpbron is tijdelijk onbeschikbaar)
E: Kan de map /var/lib/apt/lists/ niet vergrendelen
alan@lnmlk:~$ sudo apt update
Geraakt:1 http://security.debian.org buster/updates InRelease
Genegeerd:2 http://dl.google.com/linux/chrome/deb stable InRelease             
Genegeerd:3 http://mirror.netcologne.de/linuxmint/packages debbie InRelease    
Geraakt:4 http://mirror.netcologne.de/linuxmint/packages debbie Release        
Geraakt:5 http://dl.google.com/linux/chrome/deb stable Release                 
Geraakt:6 https://deb.debian.org/debian buster InRelease                       
Geraakt:7 https://deb.debian.org/debian buster-updates InRelease
Geraakt:8 https://deb.debian.org/debian buster-backports InRelease
Pakketlijsten worden ingelezen... Klaar
Boom van vereisten wordt opgebouwd       
De statusinformatie wordt gelezen... Klaar
8 pakketten kunnen opgewaardeerd worden. Voer 'apt list --upgradable' uit om ze te zien.
alan@lnmlk:~$ sudo apt list --upgradable
Bezig met oplijsten... Klaar
libldap-2.4-2/stable 2.4.47+dfsg-3+deb10u2 amd64 [opwaardeerbaar van: 2.4.47+dfsg-3+deb10u1]
libldap-common/stable,stable 2.4.47+dfsg-3+deb10u2 all [opwaardeerbaar van: 2.4.47+dfsg-3+deb10u1]
linux-compiler-gcc-8-x86/stable 4.19.98-1+deb10u1 amd64 [opwaardeerbaar van: 4.19.98-1]
linux-headers-4.19.0-8-amd64/stable 4.19.98-1+deb10u1 amd64 [opwaardeerbaar van: 4.19.98-1]
linux-headers-4.19.0-8-common/stable,stable 4.19.98-1+deb10u1 all [opwaardeerbaar van: 4.19.98-1]
linux-image-4.19.0-8-amd64/stable 4.19.98-1+deb10u1 amd64 [opwaardeerbaar van: 4.19.98-1]
linux-kbuild-4.19/stable 4.19.98-1+deb10u1 amd64 [opwaardeerbaar van: 4.19.98-1]
linux-libc-dev/stable 4.19.98-1+deb10u1 amd64 [opwaardeerbaar van: 4.19.98-1]
alan@lnmlk:~$ sudo apt update
Genegeerd:1 http://mirror.netcologne.de/linuxmint/packages debbie InRelease
Geraakt:2 http://security.debian.org buster/updates InRelease                  
Genegeerd:3 http://dl.google.com/linux/chrome/deb stable InRelease             
Geraakt:4 http://mirror.netcologne.de/linuxmint/packages debbie Release        
Geraakt:5 http://dl.google.com/linux/chrome/deb stable Release                 
Geraakt:6 https://deb.debian.org/debian buster InRelease   
Geraakt:7 https://deb.debian.org/debian buster-updates InRelease
Geraakt:8 https://deb.debian.org/debian buster-backports InRelease
Pakketlijsten worden ingelezen... Klaar
Boom van vereisten wordt opgebouwd       
De statusinformatie wordt gelezen... Klaar
8 pakketten kunnen opgewaardeerd worden. Voer 'apt list --upgradable' uit om ze te zien.
alan@lnmlk:~$ sudo apt upgrade
Pakketlijsten worden ingelezen... Klaar
Boom van vereisten wordt opgebouwd       
De statusinformatie wordt gelezen... Klaar
Opwaardering wordt doorgerekend... Klaar
De volgende pakketten zullen opgewaardeerd worden:
  libldap-2.4-2 libldap-common linux-compiler-gcc-8-x86
  linux-headers-4.19.0-8-amd64 linux-headers-4.19.0-8-common
  linux-image-4.19.0-8-amd64 linux-kbuild-4.19 linux-libc-dev
8 opgewaardeerd, 0 nieuw geïnstalleerd, 0 te verwijderen en 0 niet opgewaardeerd.
Er moeten 60,0 MB aan archieven opgehaald worden.
Na deze bewerking zal er 4.096 B extra schijfruimte gebruikt worden.
Wilt u doorgaan? [J/n] j
Ophalen:1 http://security.debian.org buster/updates/main amd64 libldap-common all 2.4.47+dfsg-3+deb10u2 [89,7 kB]
Ophalen:2 http://security.debian.org buster/updates/main amd64 libldap-2.4-2 amd64 2.4.47+dfsg-3+deb10u2 [224 kB]
Ophalen:3 http://security.debian.org buster/updates/main amd64 linux-compiler-gcc-8-x86 amd64 4.19.98-1+deb10u1 [396 kB]
Ophalen:4 http://security.debian.org buster/updates/main amd64 linux-headers-4.19.0-8-amd64 amd64 4.19.98-1+deb10u1 [879 kB]
Ophalen:5 http://security.debian.org buster/updates/main amd64 linux-headers-4.19.0-8-common all 4.19.98-1+deb10u1 [8.329 kB]
Ophalen:6 http://security.debian.org buster/updates/main amd64 linux-kbuild-4.19 amd64 4.19.98-1+deb10u1 [630 kB]
Ophalen:7 http://security.debian.org buster/updates/main amd64 linux-image-4.19.0-8-amd64 amd64 4.19.98-1+deb10u1 [48,1 MB]
Ophalen:8 http://security.debian.org buster/updates/main amd64 linux-libc-dev amd64 4.19.98-1+deb10u1 [1.314 kB]
60,0 MB opgehaald in 25s (2.423 kB/s)                                          
(Database wordt ingelezen ... 249354 bestanden en mappen momenteel geïnstalleerd.)
Uitpakken van .../libldap-common_2.4.47+dfsg-3+deb10u2_all.deb wordt voorbereid...
Bezig met uitpakken van libldap-common (2.4.47+dfsg-3+deb10u2) over (2.4.47+dfsg-3+deb10u1) ...
Instellen van libldap-common (2.4.47+dfsg-3+deb10u2) ...
(Database wordt ingelezen ... 249354 bestanden en mappen momenteel geïnstalleerd.)
Uitpakken van .../libldap-2.4-2_2.4.47+dfsg-3+deb10u2_amd64.deb wordt voorbereid...
Bezig met uitpakken van libldap-2.4-2:amd64 (2.4.47+dfsg-3+deb10u2) over (2.4.47+dfsg-3+deb10u1) ...
Instellen van libldap-2.4-2:amd64 (2.4.47+dfsg-3+deb10u2) ...
(Database wordt ingelezen ... 249354 bestanden en mappen momenteel geïnstalleerd.)
Uitpakken van .../0-linux-compiler-gcc-8-x86_4.19.98-1+deb10u1_amd64.deb wordt voorbereid...
Bezig met uitpakken van linux-compiler-gcc-8-x86 (4.19.98-1+deb10u1) over (4.19.98-1) ...
Uitpakken van .../1-linux-headers-4.19.0-8-amd64_4.19.98-1+deb10u1_amd64.deb wordt voorbereid...
Bezig met uitpakken van linux-headers-4.19.0-8-amd64 (4.19.98-1+deb10u1) over (4.19.98-1) ...
Uitpakken van .../2-linux-headers-4.19.0-8-common_4.19.98-1+deb10u1_all.deb wordt voorbereid...
Bezig met uitpakken van linux-headers-4.19.0-8-common (4.19.98-1+deb10u1) over (4.19.98-1) ...
Uitpakken van .../3-linux-kbuild-4.19_4.19.98-1+deb10u1_amd64.deb wordt voorbereid...
Bezig met uitpakken van linux-kbuild-4.19 (4.19.98-1+deb10u1) over (4.19.98-1) ...
Uitpakken van .../4-linux-image-4.19.0-8-amd64_4.19.98-1+deb10u1_amd64.deb wordt voorbereid...
Bezig met uitpakken van linux-image-4.19.0-8-amd64 (4.19.98-1+deb10u1) over (4.19.98-1) ...
Uitpakken van .../5-linux-libc-dev_4.19.98-1+deb10u1_amd64.deb wordt voorbereid...
Bezig met uitpakken van linux-libc-dev:amd64 (4.19.98-1+deb10u1) over (4.19.98-1) ...
Instellen van linux-compiler-gcc-8-x86 (4.19.98-1+deb10u1) ...
Instellen van linux-kbuild-4.19 (4.19.98-1+deb10u1) ...
Instellen van linux-libc-dev:amd64 (4.19.98-1+deb10u1) ...
Instellen van linux-headers-4.19.0-8-common (4.19.98-1+deb10u1) ...
Instellen van linux-image-4.19.0-8-amd64 (4.19.98-1+deb10u1) ...
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-4.19.0-8-amd64
cryptsetup: WARNING: The initramfs image may not contain cryptsetup binaries 
    nor crypto modules. If that's on purpose, you may want to uninstall the 
    'cryptsetup-initramfs' package in order to disable the cryptsetup initramfs 
    integration and avoid this warning.
W: plymouth: The plugin label.so is missing, the selected theme might not work as expected.
W: plymouth: You might want to install the plymouth-themes package to fix this.
W: Possible missing firmware /lib/firmware/nvidia/gv100/acr/ucode_load.bin for module nouveau
I: The initramfs will attempt to resume from /dev/sda1
I: (UUID=7062c4b4-7581-4de4-a577-8414fa429166)
I: Set the RESUME variable to override this.
/etc/kernel/postinst.d/zz-update-grub:
Aanmaken van GRUB-configuratiebestand...
Gevonden thema: /boot/grub/themes/linuxmint/theme.txt
Linux-image gevonden: /boot/vmlinuz-4.19.0-8-amd64
Initiële RAM-schijf-image gevonden: /boot/initrd.img-4.19.0-8-amd64
voltooid
Instellen van linux-headers-4.19.0-8-amd64 (4.19.98-1+deb10u1) ...
Bezig met afhandelen van triggers voor libc-bin (2.28-10) ...
Bezig met afhandelen van triggers voor man-db (2.8.5-2) ...
alan@lnmlk:~$ sudo apt install --reinstall alsa-utils
Pakketlijsten worden ingelezen... Klaar
Boom van vereisten wordt opgebouwd       
De statusinformatie wordt gelezen... Klaar
0 opgewaardeerd, 0 nieuw geïnstalleerd, 1 opnieuw geïnstalleerd, 0 te verwijderen en 0 niet opgewaardeerd.
Er moeten 1.043 kB aan archieven opgehaald worden.
Na deze bewerking zal er 0 B extra schijfruimte gebruikt worden.
Ophalen:1 https://deb.debian.org/debian buster/main amd64 alsa-utils amd64 1.1.8-2 [1.043 kB]
1.043 kB opgehaald in 1s (1.075 kB/s)
(Database wordt ingelezen ... 249354 bestanden en mappen momenteel geïnstalleerd.)
Uitpakken van .../alsa-utils_1.1.8-2_amd64.deb wordt voorbereid...
Bezig met uitpakken van alsa-utils (1.1.8-2) over (1.1.8-2) ...
Instellen van alsa-utils (1.1.8-2) ...
Bezig met afhandelen van triggers voor man-db (2.8.5-2) ...
Bezig met afhandelen van triggers voor systemd (241-7~deb10u3) ...
alan@lnmlk:~$ 
alan@lnmlk:~$ curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0   2693      0 --:--:-- --:--:-- --:--:--  2689
https://termbin.com/oct1q
alan@lnmlk:~$ ls -la ~/.config/autostart
totaal 8
drwxr-xr-x  2 alan alan 4096 apr 22 23:57 .
drwxr-xr-x 20 alan alan 4096 apr 26 18:42 ..
alan@lnmlk:~$ 

[MrEen]

Okay, I just went through the entire thread, and unless I missed it, I can't believe I didn't suggest this already:

In the terminal run alsamixer and arrow over to the Headphone column, then press the up arrow key until it's at full volume and test your sound. Does that help? This is for listening via the internal speakers by the way.

[Persidius]

Okay, I just went through the entire thread, and unless I missed it, I can't believe I didn't suggest this already:

In the terminal run alsamixer and arrow over to the Headphone column, then press the up arrow key until it's at full volume and test your sound. Does that help? This is for listening via the internal speakers by the way.

So when i run

Code: Select all

alsamixer

i see one sound bar named Master.

When i press F6 i can choose a Sound Card and it gives me 3 options:

1. - (default)
2. HDA Intel
3. enter device name

When i choose option 1. - (default) it show just 1 master volume bar and it's at 100%.

When i choose option 2. HDA Intel - it shows me the chip is a Realtek ALC660-VD and every bar is at 100% except for the mic which is at 44%.

I ran pulseaudio -k and saw the input line adapting to what was playing in Youtube in Chrome so i detects sound but ... doesn't let me hear it ...

[MrEen]

Well, that's very odd that the headphone showed 100%. When you ran the curl command, it showed it was at 0%:

Code: Select all

Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-64.00dB] [off]
  Front Right: Playback 0 [0%] [-64.00dB] [off]

Go back in, and on the Headphone column press the m key to unmute it. Muted columns show MM at the bottom.

[Persidius]

Well, that's very odd that the headphone showed 100%. When you ran the curl command, it showed it was at 0%:

Code: Select all

Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 0 [0%] [-64.00dB] [off]
  Front Right: Playback 0 [0%] [-64.00dB] [off]

Go back in, and on the Headphone column press the m key to unmute it. Muted columns show MM at the bottom.

From 50 seconds ago ...

Code: Select all

alan@lnmlk:~$ curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0    934      0  0:00:02  0:00:02 --:--:--   934
https://termbin.com/a2hd
alan@lnmlk:~$ curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  2039  100  2039    0     0   3608      0 --:--:-- --:--:-- --:--:--  3602
https://termbin.com/7n2o
alan@lnmlk:~$ 

[MrEen]

Something really strange is happening. Now we're not getting the alsa half of the output, even though we did on your previous attempt. This gives us the alsa half:

Code: Select all

bash alsa-info.sh

If that fails, use this again:

Code: Select all

wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh

[Persidius]

Something really strange is happening. Now we're not getting the alsa half of the output, even though we did on your previous attempt. This gives us the alsa half:

Code: Select all

bash alsa-info.sh

If that fails, use this again:

Code: Select all

wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh

http://alsa-project.org/db/?f=c4ddfd691 ... 8d8b796060

[MrEen]

Yup. Still showing the same:
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 64
Mono:
Front Left: Playback 0 [0%] [-64.00dB] [off]
Front Right: Playback 0 [0%] [-64.00dB] [off]

I'm really starting to think that root thing is somehow causing your issues. I just don't have any experience with Debian based systems to be sure of where to look.

When you run these commands, you see $ in front of where you type, not #, correct? Scratch that, I can see for myself above.

[MrEen]

Did we already see if this returns anything:

Code: Select all

find $HOME ! -user $USER

[Persidius]

Yup. Still showing the same:
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 64
Mono:
Front Left: Playback 0 [0%] [-64.00dB] [off]
Front Right: Playback 0 [0%] [-64.00dB] [off]

I'm really starting to think that root thing is somehow causing your issues. I just don't have any experience with Debian based systems to be sure of where to look.

When you run these commands, you see $ in front of where you type, not #, correct? Scratch that, I can see for myself above.

Isn't that strange? You mention it's at 0% but when i open the mixer i see the bar at 100%, maybe these are the results from the (default) because the Intel HDA shows 100% ...

[MrEen]

Well let's give this a shot: amixer set Headphone 100%

[Persidius]

Did we already see if this returns anything:

Code: Select all

find $HOME ! -user $USER

Took about 2:30! Then it returned:

alan@lnmlk:~$ find $HOME ! -user $USER
alan@lnmlk:~$

[Persidius]

Well let's give this a shot: amixer set Headphone 100%

Code: Select all

alan@lnmlk:~$ find $HOME ! -user $USER
alan@lnmlk:~$ amixer set Headphone 100%
amixer: Unable to find simple control 'Headphone',0

alan@lnmlk:~$ 

[MrEen]

Oh this is a stubborn son of a gun!!!

Try amixer -c0 set Headphone 100%

[Persidius]

Well let's give this a shot: amixer set Headphone 100%

Code: Select all

alan@lnmlk:~$ find $HOME ! -user $USER
alan@lnmlk:~$ amixer set Headphone 100%
amixer: Unable to find simple control 'Headphone',0

alan@lnmlk:~$ amixer -c0 set Headphone 100%
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 64 [100%] [0.00dB] [off]
  Front Right: Playback 64 [100%] [0.00dB] [off]
alan@lnmlk:~$ 

[MrEen]

Well let's give this a shot: amixer set Headphone 100%

Code: Select all

alan@lnmlk:~$ find $HOME ! -user $USER
alan@lnmlk:~$ amixer set Headphone 100%
amixer: Unable to find simple control 'Headphone',0

alan@lnmlk:~$ amixer -c0 set Headphone 100%
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 64 [100%] [0.00dB] [off]
  Front Right: Playback 64 [100%] [0.00dB] [off]
alan@lnmlk:~$ 

Hurry! Test the sound!!