[SOLVED] Webcam DELL-6420

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mrglobule
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[SOLVED] Webcam DELL-6420

Post by mrglobule »

Hello everybody,
First sorry for my poor english i'm a french new user of linux mint LMDE4 (cinnamon).
I install LMDE4 on my laptop, everything works fine execpt the webcam.

Would you mind to helping me to install this device?
My laptop is a DELL Latitude E6420

Best regards,
Last edited by mrglobule on Thu Jun 25, 2020 3:12 am, edited 1 time in total.
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erginemr
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Re: Webcam DELL-6420

Post by erginemr »

Salut,

Does the following command yield a useful info:

Code: Select all

lsusb
Last edited by erginemr on Wed Jun 24, 2020 6:11 pm, edited 1 time in total.
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mrglobule
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Re: Webcam DELL-6420

Post by mrglobule »

Hy,
Thanks for aswer, here is the result of lsusb

Code: Select all

Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 05ca:181c Ricoh Co., Ltd 
Bus 001 Device 003: ID 413c:8187 Dell Computer Corp. DW375 Bluetooth Module
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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erginemr
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Re: Webcam DELL-6420

Post by erginemr »

Your webcam is clearly not recognized by the system. I will ask for the ouput of one more command:

Code: Select all

lsmod | grep "vl4\|uvc"
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mrglobule
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Re: Webcam DELL-6420

Post by mrglobule »

thanks a lot for the answers.

Code: Select all

uvcvideo              118784  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_v4l2         28672  1 uvcvideo
videobuf2_common       53248  2 videobuf2_v4l2,uvcvideo
videodev              212992  3 videobuf2_v4l2,uvcvideo,videobuf2_common
media                  45056  2 videodev,uvcvideo
usbcore               294912  4 ehci_pci,uvcvideo,ehci_hcd,btusb
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erginemr
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Re: Webcam DELL-6420

Post by erginemr »

Mmm, you've got the required modules loaded...

Interestingly, this site advertises the webcam as recognized automatically:
https://wiki.ubuntu-it.org/Hardware/Not ... itudeE6420
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MrEen
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Re: Webcam DELL-6420

Post by MrEen »

erginemr wrote:
Wed Jun 24, 2020 5:41 pm
Your webcam is clearly not recognized by the system. I will ask for the ouput of one more command:

Code: Select all

lsmod | grep "vl4\|uvc"
That's incorrect. It's the Ricoh listed in the output. See here: https://linux-hardware.org/index.php?id=usb:05ca-181c
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erginemr
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Re: Webcam DELL-6420

Post by erginemr »

I am suspecting of the Debian base, here.

Can you please download this beta distro, boot with it as a Live DVD/USB download cheese or guvcview, and check if youe webcam is recognized or not:
https://linuxmint.com/edition.php?id=281
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MrEen
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Re: Webcam DELL-6420

Post by MrEen »

mrglobule,

Which software are you using? Try guvcview to see if that recognizes the camera.
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erginemr
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Re: Webcam DELL-6420

Post by erginemr »

MrEen wrote:
Wed Jun 24, 2020 5:54 pm
erginemr wrote:
Wed Jun 24, 2020 5:41 pm
Your webcam is clearly not recognized by the system. I will ask for the ouput of one more command:

Code: Select all

lsmod | grep "vl4\|uvc"
That's incorrect. It's the Ricoh listed in the output. See here: https://linux-hardware.org/index.php?id=usb:05ca-181c
You are right. I had assumed Ricoh for an sd-card reader...
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MrEen
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Re: Webcam DELL-6420

Post by MrEen »

erginemr wrote:
Wed Jun 24, 2020 5:56 pm

You are right. I had assumed Ricoh for an sd-card reader...
Gotcha. I'm thinking it might just be the software being used needs the proper config.
mrglobule
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Re: Webcam DELL-6420

Post by mrglobule »

Hello,
Thanks for your answers, I'm a newbie.
Sorry to have bothered you, it was indeed the wrong software, because with cheese everything works.
Thanks again
Best regards
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erginemr
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Re: [SOLVED] Webcam DELL-6420

Post by erginemr »

You are welcome, glad you got it working. :) Sorry for almost misleading you in return.
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