Graphic card problem after kernel actualization

[Juanmac]

Hi, I’m having problems when rebooting after installing the last kernel actualization the "mesa" actualization of openGL. The computer reboots but no image appears after the LM logo, and I know LM is running because of the login sound. i've tried only installing the kernel actualization hopping it would be exclusively a graphic card problem, but the same issue came across.
The Nvidia or AMD sticky may help, i know, but i do not where to start, and honestly i am tired of reinstalling LM after trying to install the kernel and i do not know how important is this actualization anyway. I will appreciate your help.

inxi -Fxz

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System:    Host: juan-Inspiron-15-3567 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: Dell product: Inspiron 15-3567
           Mobo: Dell model: 0K99NX v: A00
           Bios: Dell v: 01.06.00 date: 03/23/2017
CPU:       Dual core Intel Core i3-7100U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9600
           clock speeds: max: 2300 MHz 1: 661 MHz 2: 699 MHz 3: 703 MHz
           4: 614 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 620 (Kabylake GT2)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
           driver: ath9k bus-ID: 01:00.0
           IF: wlp1s0 state: up mac: <filter>
           Card-2: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-3: Atheros usb-ID: 001-006
           IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 1000.2GB (1.3% used)
           ID-1: /dev/sda model: ST1000LM035 size: 1000.2GB
Partition: ID-1: / size: 911G used: 6.5G (1%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 6.70GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 37.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 217 Uptime: 26 min Memory: 1537.4/5835.1MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

[deepakdeshp]

You can boot in recovery mode and boot in the last working kernel.

https://wiki.ubuntu.com/RecoveryMode

[michael louwe]

@ Juanmac, .......

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LM 18.3 with kernel 4.10 should be able to run on your quite-new Dell computer. Correct.? But kernel 4.13 is optimum for your computer that has the Intel Kabylake processor.
....... You have an Intel HD 620 graphics card, not the "problematic" Nvidia or AMD graphics card.

From a bootable and installed LM 18.3 system, to install kernel 4.13.24, go to >Update Manager >View >Linux kernels >4.13.24 >Install >Reboot. See if your LM system is still stable after reboot.
....... LM will reboot to the newest kernel by default. In this case, it's 4.13.24. If stable, you may then repeat the process and install kernel 4.13.37.

Fyi, Linux kernel 4.13.37 has the Meltdown & Spectre patches while 4.13.24 does not.

[Juanmac]

You can boot in recovery mode and boot in the last working kernel.

https://wiki.ubuntu.com/RecoveryMode

Really can I? i will try what @michael louwe told me then...cause i am realy tired of reinstalling LM, i've done it like 15 times in the past 3 days.

.... LM will reboot to the newest kernel by default. In this case, it's 4.13.24. If stable, you may then repeat the process and install kernel 4.13.37.

4.13.24 do not appear between de possible kernels to install.

[michael louwe]

@ Juanmac, .......

.

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In that case, install kernel 4.13.21 which does not have the Meltdown and Spectre patches.

[Juanmac]

@ Juanmac, .......

.

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In that case, install kernel 4.13.21 which does not have the Meltdown and Spectre patches.

4.13.21 did not work neither, same result, no image after LM logo, i had to boot from my last kernel and uninstall it. Do i have to resign to the actualization or i can try anything else?

[michael louwe]

@ Juanmac, .......

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Try the fix at this link ... viewtopic.php?f=59&t=250485 and https://sites.google.com/site/easylinux ... l-graphics , ie remove old intel graphics card drivers.

[Juanmac]

@ Juanmac, .......

.

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Try the fix at this link ... viewtopic.php?f=59&t=250485 and https://sites.google.com/site/easylinux ... l-graphics , ie remove old intel graphics card drivers.

Process properly checked with modesetting, same result after installing 4.13.37...

[michael louwe]

@ Juanmac, .......

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Did you sudo apt-get remove xserver-xorg-video-intel .?

[Juanmac]

@ Juanmac, .......

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Did you sudo apt-get remove xserver-xorg-video-intel .?

yep
inxi -G

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Graphics:  Card: Intel Device 5916
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2)
           GLX Version: 3.0 Mesa 17.2.8

grep modesetting /var/log/Xorg.0.log

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[    23.755] (==) Matched modesetting as autoconfigured driver 2
[    23.755] (II) LoadModule: "modesetting"
[    23.755] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[    23.755] (II) Module modesetting: vendor="X.Org Foundation"
[    23.755] (==) Matched modesetting as autoconfigured driver 2
[    23.755] (II) LoadModule: "modesetting"
[    23.755] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[    23.755] (II) Module modesetting: vendor="X.Org Foundation"
[    23.756] (II) UnloadModule: "modesetting"
[    23.756] (II) Unloading modesetting
[    23.756] (II) Failed to load module "modesetting" (already loaded, 0)
[    23.756] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[    23.784] (WW) Falling back to old probe method for modesetting

[michael louwe]

@ Juanmac, .......

.Hi, I’m having problems when rebooting after installing the last kernel actualization the "mesa" actualization of openGL.

.
Looks like you are experimenting with very new features which is beyond my paygrade ... eg https://www.phoronix.com/scan.php?page= ... lkan&num=1 (21 Jan 2018 - Intel OpenGL vs. Vulkan Performance With Mesa 18.0)

[Juanmac]

@ Juanmac, .......

.Hi, I’m having problems when rebooting after installing the last kernel actualization the "mesa" actualization of openGL.

.
Looks like you are experimenting with very new features which is beyond my paygrade ... eg https://www.phoronix.com/scan.php?page= ... lkan&num=1 (21 Jan 2018 - Intel OpenGL vs. Vulkan Performance With Mesa 18.0)

Ok thank's anyway man, i'll wait then.