Mint 19 Install Issue

[AlWIlcox]

I am having issues with both Linux Mint 19 and Ubuntu 18.04.
After installation, the system reboots to a black screen with a flashing cursor. Have tried accessing GRUB on bootup, but to no avail. HAve tried editing GRUB.CFG files, but they are read only, and I can't reset them.
I believe from what I've read that this is a video driver issue, but I can't seem to get aaound it.
I have a ThinkStation D-20 desktop with what I believe to be an ATI RV620 Pro (Radeon HD3470) dual screen video card.
Can anyone provide assistance here?

[JerryF]

I noticed that this is your first post. Welcome!

Which OS did you install last? Did you check to see if it was in Legacy or EFI mode while installing.

That might have been the problem.

[AlWIlcox]

Thanks Jerry,
I'll try a reinstall and see if I find that option. I don't remember seeing it in either of my other installs. I have Mint 19 on my D: drive, and Ubuntu 18.04 on my C: drive at the moment. Since I couldn't get 19 to work, I tried 18, again with no visible results.
Thanks for the welcome greeting. I had Mint 17 I believe some time ago, but went to Ubuntu 16.04 when it came out. Was excited to try 19, but stumbled a little in getting off the ground.

[DAMIEN1307]

that option is not found in the installation ISO...that setting/settings is found in bios/uefi...also make sure that secure boot is disabled...DAMIEN

[AlWIlcox]

No options in my BIOS for Legacy/UEFI. . Any other suggestions? Thanks.

[Laurent85]

Please post below commands output from the live session:

Code: Select all

inxi -Fxz
sudo parted --list --script
ls /sys/firmware

[AlWIlcox]

Thanks Lauren
I've run the commands and sent to txt files, but they won't attach to the reply, (something about invalid file type) and there's too much to try and type back in. I'll keep trying and let you know.

[Laurent85]

I've run the commands and sent to txt files, but they won't attach to the reply, (something about invalid file type) and there's too much to try and type back in. I'll keep trying and let you know.

Simply paste the text output into your response.

[AlWIlcox]

OK, Here Goes, (don't know why I didn't think of that before!)
INXI outout -

[1;34mSystem: [0;37m [1;34mHost:[0;37m mint [1;34mKernel:[0;37m 4.15.0-20-generic x86_64 [1;34mbits:[0;37m 64 [1;34mgcc:[0;37m 7.3.0[0;37m
[1;34m [0;37m [1;34mDesktop:[0;37m Cinnamon 3.8.6 (Gtk 3.22.30-1ubuntu1)[0;37m
[1;34m [0;37m [1;34mDistro:[0;37m Linux Mint 19 Tara[0;37m
[1;34mMachine: [0;37m [1;34mDevice:[0;37m desktop [1;34mSystem:[0;37m LENOVO [1;34mproduct:[0;37m 4158W5V [1;34mv:[0;37m ThinkStation D20 [1;34mserial:[0;37m <filter>[0;37m
[1;34m [0;37m [1;34mMobo:[0;37m LENOVO [1;34mmodel:[0;37m LENOVO [1;34mserial:[0;37m N/A[0;37m
[1;34m [0;37m [1;34mBIOS:[0;37m LENOVO [1;34mv:[0;37m 61KT50AUS [1;34mdate:[0;37m 01/14/2014[0;37m
[1;34mBattery [0;37m [1;34mhidpp__0:[0;37m [1;34mcharge:[0;37m N/A [1;34mcondition:[0;37m NA/NA Wh[0;37m
[1;34m [0;37m [1;34mmodel:[0;37m Logitech Wireless Mouse M510 [1;34mstatus:[0;37m Discharging[0;37m
[1;34mCPU(s): [0;37m [1;34m2 Quad core[0;37m Intel Xeon X5570s (-MT-MCP-SMP-) [0;37m[0;37m
[1;34m [0;37m [1;34march:[0;37m Nehalem rev.5 [1;34mcache:[0;37m 16384 KB[0;37m
[1;34m [0;37m [1;34mflags:[0;37m (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) [1;34mbmips:[0;37m 46939[0;37m
[1;34m [0;37m [1;34mclock speeds:[0;37m [1;34mmax:[0;37m 2927 MHz [1;34m1:[0;37m 1614 MHz [1;34m2:[0;37m 1611 MHz [1;34m3:[0;37m 1642 MHz[0;37m
[1;34m [0;37m [1;34m4:[0;37m 1623 MHz [1;34m5:[0;37m 1901 MHz [1;34m6:[0;37m 1607 MHz [1;34m7:[0;37m 1643 MHz [1;34m8:[0;37m 1600 MHz[0;37m
[1;34m [0;37m [1;34m9:[0;37m 1626 MHz [1;34m10:[0;37m 1617 MHz [1;34m11:[0;37m 1620 MHz [1;34m12:[0;37m 1620 MHz [1;34m13:[0;37m 1671 MHz[0;37m
[1;34m [0;37m [1;34m14:[0;37m 1624 MHz [1;34m15:[0;37m 1663 MHz [1;34m16:[0;37m 1600 MHz[0;37m
[1;34mGraphics: [0;37m [1;34mCard:[0;37m Advanced Micro Devices [AMD/ATI] RV620 GL [FirePro V3700][0;37m
[1;34m [0;37m [1;34mbus-ID:[0;37m 04:00.0[0;37m
[1;34m [0;37m [1;34mDisplay Server:[0;37m X.Org 1.19.6[0;37m
[1;34m [0;37m [1;34mdrivers:[0;37m ati,radeon (unloaded: modesetting,fbdev,vesa)[0;37m
[1;34m [0;37m [1;34mResolution:[0;37m 1920x1200@59.95hz, 1920x1080@60.00hz[0;37m
[1;34m [0;37m [1;34mOpenGL: renderer:[0;37m AMD RV620 (DRM 2.50.0 / 4.15.0-20-generic, LLVM 6.0.0)[0;37m
[1;34m [0;37m [1;34mversion:[0;37m 3.3 Mesa 18.0.0-rc5 [1;34mDirect Render:[0;37m Yes[0;37m
[1;34mAudio: [0;37m [1;34mCard[0;37m Intel 82801JI (ICH10 Family) HD Audio Controller[0;37m
[1;34m [0;37m [1;34mdriver:[0;37m snd_hda_intel [1;34mbus-ID:[0;37m 00:1b.0[0;37m
[1;34m [0;37m [1;34mSound:[0;37m Advanced Linux Sound Architecture [1;34mv:[0;37m k4.15.0-20-generic[0;37m
[1;34mNetwork: [0;37m [1;34mCard:[0;37m Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express)[0;37m
[1;34m [0;37m [1;34mdriver:[0;37m ath9k [1;34mbus-ID:[0;37m 02:00.0[0;37m
[1;34m [0;37m [1;34mIF:[0;37m wlp2s0 [1;34mstate:[0;37m up [1;34mmac:[0;37m <filter>[0;37m
[1;34mDrives: [0;37m [1;34mHDD Total Size:[0;37m 3636.8GB (25.3% used)[0;37m
[1;34m [0;37m [1;34mID-1:[0;37m USB /dev/sde [1;34mmodel:[0;37m Ext_HDD_1021 [1;34msize:[0;37m 3000.6GB [1;34mtemp:[0;37m 0C[0;37m
[1;34m [0;37m [1;34mID-2:[0;37m USB /dev/sdf [1;34mmodel:[0;37m USB_DISK [1;34msize:[0;37m 8.1GB [1;34mtemp:[0;37m 0C[0;37m
[1;34m [0;37m [1;34mID-3:[0;37m /dev/sdg [1;34mmodel:[0;37m Samsung_SSD_840 [1;34msize:[0;37m 500.1GB [1;34mtemp:[0;37m 0C[0;37m
[1;34m [0;37m [1;34mID-4:[0;37m /dev/sdh [1;34mmodel:[0;37m Samsung_SSD_840 [1;34msize:[0;37m 128.0GB [1;34mtemp:[0;37m 0C[0;37m
[1;34mPartition:[0;37m [1;34mID-1:[0;37m / [1;34msize:[0;37m 24G [1;34mused:[0;37m 92M (1%) [1;34mfs:[0;37m overlay [1;34mdev:[0;37m N/A[0;37m
[1;34mRAID: [0;37m No RAID devices: /proc/mdstat, md_mod kernel module present[0;37m
[1;34mSensors: [0;37m [1;34mSystem Temperatures: cpu:[0;37m 40.0C [1;34mmobo:[0;37m N/A [1;34mgpu:[0;37m 61.0[0;37m
[1;34m [0;37m [1;34mFan Speeds (in rpm): cpu:[0;37m N/A[0;37m
[1;34mInfo: [0;37m [1;34mProcesses:[0;37m 354 [1;34mUptime:[0;37m 10 min [1;34mMemory:[0;37m 1264.2/48286.2MB[0;37m
[1;34m [0;37m [1;34mInit:[0;37m systemd [1;34mrunlevel:[0;37m 5 [1;34mGcc sys:[0;37m 7.3.0[0;37m
[1;34m [0;37m [1;34mClient:[0;37m Shell (sudo) [1;34minxi:[0;37m 2.3.56[0;37m [0;37m
[0mModel: WD Ext HDD 1021 (scsi)

PARTED Output -

Disk /dev/sde: 3001GB
Sector size (logical/physical): 4096B/4096B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 1049kB 3001GB 3001GB primary ntfs boot


Model: SMI USB DISK (scsi)
Disk /dev/sdf: 8053MB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 1049kB 8053MB 8052MB primary ntfs boot


Model: HL-DT-ST DVD-RAM GH40N (scsi)
Disk /dev/sr0: 4706MB
Sector size (logical/physical): 2048B/2048B
Partition Table: unknown
Disk Flags:

Model: ATA Samsung SSD 840 (scsi)
Disk /dev/sdg: 500GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 1049kB 500GB 500GB primary ext4


Model: ATA Samsung SSD 840 (scsi)
Disk /dev/sdh: 128GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags:

Number Start End Size Type File system Flags
1 1049kB 128GB 128GB primary ext4

Sys/firmware output -

acpi
dmi
memmap

Tried reloading video drivers last night, but both 18.04 and Mint 19 tell me the current drivers are installed. I"m wondering if it's a grub issue, since I never see the Grub menu on boot?

[AlWIlcox]

Additional note -
I have the current BIOS installed for my machine.
Al

[AlWIlcox]

Update -
IT'S GRUB! I installed Super Grub 2 , and have a bootable system. Updating Mint 19 now. It loads fine. Thanks for the info everyone.

[Natakranta]

How did you install that Super grub 2?

[AlWIlcox]

It's an ISO image. Just downloaded it and output it to my C: drive.