Installing Mint 19 on HP Pavilion - no wireless

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ummagumma
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Installing Mint 19 on HP Pavilion - no wireless

Post by ummagumma » Wed Oct 03, 2018 5:58 pm

Hi guys, I think I may have done something really stupid but...hopefully not.

I just received a second hand refurbished HP Pavilion G6 and decided to install Mint 19 straight onto it, overwriting Windows (never been booted into). Unfortunately, the wifi light on key F12 is always orange (apparently it's supposed to turn blue when connected). I have read somewhere that I should have booted into Windows first and got the wifi working before installed, this was after the fact. Please someone reassure me I haven't bricked the laptop!

I've used the inxi -Fxz command as referenced on a few other threads, seems to reveal no wireless card, only ethernet.

Any suggestions.

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Pjotr
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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by Pjotr » Wed Oct 03, 2018 5:58 pm

Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

Do the same with the following four commands:

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rfkill list all

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iwconfig

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lsusb

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lspci
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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All in all, horse sense simply makes sense.

ummagumma
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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by ummagumma » Wed Oct 03, 2018 6:09 pm

Many thanks for the prompt reply.

Reponse to inxi -Fxz

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System:    Host: homeuser-HP Kernel: 4.15.0-36-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: MATE 1.20.1 (Gtk 3.22.30-1ubuntu1) Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: Hewlett-Packard product: HP Pavilion g6 Notebook PC v: 0883110000385910000620100 serial: N/A
           Mobo: Hewlett-Packard model: 183F v: 56.2C serial: N/A UEFI: Insyde v: F.14 date: 09/20/2012
Battery    BAT0: charge: 42.2 Wh 100.0% condition: 42.2/42.2 Wh (100%)
           model: Hewlett-Packard Primary status: Full
CPU:       Dual core Intel Core i5-3210M (-MT-MCP-) arch: Ivy Bridge rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9977
           clock speeds: max: 3100 MHz 1: 1345 MHz 2: 1309 MHz 3: 1305 MHz 4: 1378 MHz
Graphics:  Card: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.6 ) drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.06hz
           OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile version: 4.2 Mesa 18.0.5 Direct Render: Yes
Audio:     Card Intel 7 Series/C216 Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-36-generic
Network:   Card: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
           IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1000.2GB (1.3% used)
           ID-1: /dev/sda model: ST1000LM024_HN size: 1000.2GB
Partition: ID-1: / size: 909G used: 6.4G (1%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 705M used: 152M (24%) fs: ext4 dev: /dev/sda2
           ID-3: swap-1 size: 6.33GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 54.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 193 Uptime: 12 min Memory: 721.0/5853.0MB Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 
Response to rfkill list all

Nothing

Response to iwconfig

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eno1      no wireless extensions.

lo        no wireless extensions.
Response to lsusb

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Bus 002 Device 003: ID 05c8:0348 Cheng Uei Precision Industry Co., Ltd (Foxlink) 
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Response to lspci

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00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 05)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)

Hope this helps, fingers crossed.

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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by Pjotr » Thu Oct 04, 2018 4:34 am

Try if it helps when you toggle the wifi switch by means of the Fn key combination for it, on your keyboard.

If that doesn't help, try this:
https://sites.google.com/site/easylinux ... cable-LAN-
(items 1.3.1 and 1.3.2, left column)
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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ummagumma
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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by ummagumma » Thu Oct 04, 2018 6:51 am

Thanks for the suggestions.

The wireless light does not change regardless of whether Fn is pressed or not, nor whether it's changed in the BIOS. I'll try the other suggestions when I get a chance and report back.

Thanks again.

ummagumma
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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by ummagumma » Fri Oct 05, 2018 6:29 am

Sadly, tried the various things on that website you linked to...no dice.

Slowly reaching the end of my tether. Is it feasible to purchase one of those USB wireless dongle things, I'm more than happy to sacrifice a USB port and they don't seem to be expensive, is that a potential solution or are they not going work because of the internal card issues?

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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by Pjotr » Fri Oct 05, 2018 5:51 pm

ummagumma wrote:
Fri Oct 05, 2018 6:29 am
Sadly, tried the various things on that website you linked to...no dice.

Slowly reaching the end of my tether. Is it feasible to purchase one of those USB wireless dongle things, I'm more than happy to sacrifice a USB port and they don't seem to be expensive, is that a potential solution or are they not going work because of the internal card issues?
That might actually be a good idea, by way of emergency measure....

This dongle should work out of the box (no need to install any drivers):
https://www.amazon.com/TP-Link-TL-WN725 ... B008IFXQFU
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

ummagumma
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Re: Installing Mint 19 on HP Pavilion - no wireless

Post by ummagumma » Thu Oct 11, 2018 7:39 am

Ok, bought a USB wireless adapter, less than 10 quid.

Works a treat, actually gets me the fastest standard available from the router which the built-in card wouldn't have been able to do.


So...not fixed, probably never will be but alls well that ends well. Thank you for all your help.

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