[SOLVED] Mint can't boot

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SMG
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Re: Mint can't boot

Post by SMG »

Warlock1111 wrote:
Sun Sep 25, 2022 2:01 pm
i hope installing drivers will do the trick but i need to connect to the wifi first. how do i do that using the terminal?
What drivers are you trying to install?

Why do you need to connect to Wifi using the terminal?
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Warlock1111
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Re: Mint can't boot

Post by Warlock1111 »

i need to connect to the internet in order to install the drivers not in order to use the terminal.
and as for whatr drivers. right now i concern with audio and graphic card drviers
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Re: Mint can't boot

Post by SMG »

Warlock1111 wrote:
Mon Sep 26, 2022 6:01 am
i need to connect to the internet in order to install the drivers not in order to use the terminal.
and as for whatr drivers. right now i concern with audio and graphic card drviers
I do not understand what drivers you think you need.

The Intel graphic driver is in the kernel and should load automatically when you boot. There are no proprietary Intel drivers you can load. The open-source nouveau driver will load for the Nvidia GPU. You do not need the proprietary Nvidia driver at this point because your system defaults to using the Intel graphics.

The audio drivers also load from the kernel and the information you provided earlier indicate they all loaded.
Audio:
Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver: snd_hda_intel
v: kernel bus ID: 00:1f.3 chip ID: 8086:06c8
Device-2: NVIDIA driver: snd_hda_intel v: kernel bus ID: 01:00.1
chip ID: 10de:228b
Device-3: Razer USA type: USB driver: hid-generic,snd-usb-audio,usbhid
bus ID: 1-1.3:7 chip ID: 1532:0511 serial: <filter>

If you do not have internet working then perhaps you need a different Wifi driver, but I do not understand why you think you need audio or graphics card drivers.

Can you provide the inxi data for us? To do that, please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click Copy, and paste the results into a reply window here so we can see how Linux Mint views your hardware.

If you can not get it from your installed version, maybe you can get it from a live session version.
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mikeflan
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Re: Mint can't boot

Post by mikeflan »

what is inxi? how do i acess it?
Please type this in a terminal - again:

Code: Select all

inxi -Fxxxmprz
Post the output to this forum in "Code" tags. The button that inserts these tags is marked </>, which is in the mini toolbar above the edit box where you type your reply.
viewtopic.php?f=42&t=364929
If your Linux Mint installation isn't in English, prefix any commands that you want to share output of with LC_ALL=C. That forces output to be English. For example instead of running the command "inxi -Fxxxmprz", you'd run the command "LC_ALL=C inxi -Fxxxmprz".

We are looking to get the proper drivers from the kernel for audio and display.
For instance, the N/A for graphics driver is not good:

Graphics:
Device-1: Intel UHD Graphics vendor: Dell driver: N/A bus ID: 00:02.0
chip ID: 8086:9bc4
Device-2: NVIDIA vendor: Dell driver: N/A bus ID: 01:00.0
chip ID: 10de:24dc
Warlock1111
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Re: Mint can't boot

Post by Warlock1111 »

SMG wrote:
Mon Sep 26, 2022 10:23 am
Warlock1111 wrote:
Mon Sep 26, 2022 6:01 am
i need to connect to the internet in order to install the drivers not in order to use the terminal.
and as for whatr drivers. right now i concern with audio and graphic card drviers
I do not understand what drivers you think you need.

The Intel graphic driver is in the kernel and should load automatically when you boot. There are no proprietary Intel drivers you can load. The open-source nouveau driver will load for the Nvidia GPU. You do not need the proprietary Nvidia driver at this point because your system defaults to using the Intel graphics.

The audio drivers also load from the kernel and the information you provided earlier indicate they all loaded.
Audio:
Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver: snd_hda_intel
v: kernel bus ID: 00:1f.3 chip ID: 8086:06c8
Device-2: NVIDIA driver: snd_hda_intel v: kernel bus ID: 01:00.1
chip ID: 10de:228b
Device-3: Razer USA type: USB driver: hid-generic,snd-usb-audio,usbhid
bus ID: 1-1.3:7 chip ID: 1532:0511 serial: <filter>

If you do not have internet working then perhaps you need a different Wifi driver, but I do not understand why you think you need audio or graphics card drivers.

Can you provide the inxi data for us? To do that, please open the System Reports app and click the System Information tab on the left. Your computer's information should come up in the right pane. Then click Copy, and paste the results into a reply window here so we can see how Linux Mint views your hardware.

If you can not get it from your installed version, maybe you can get it from a live session version.

well, keep in mind, this is my first true steps into the world of Linux. i am still figuring thing out including how drivers works, i assumed they need to be installed manually

regardless. i still have problem with me screen because its kind of cropped out.

also every time i reopen Linux the fragmentation thing return. until i change the resolution

here is the info from the

Code: Select all

inxi -Fxxxmprz  
i hope that i wll help find the solution

Code: Select all

System:
  Kernel: 5.15.0-41-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: Cinnamon 5.4.8 tk: GTK 3.24.33 wm: Mutter vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Alienware product: Alienware m17 R4 v: 1.13.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Alienware model: Alienware m17 R4 v: A00
    serial: <superuser required> UEFI: Alienware v: 1.13.0 date: 07/07/2022
Battery:
  ID-1: BAT1 charge: 58.9 Wh (79.9%) condition: 73.7/86.0 Wh (85.7%)
    volts: 12.1 min: 11.4 model: COMPAL PABAS0241231 type: Li-ion
    serial: <filter> status: N/A
Memory:
  RAM: total: 31.12 GiB used: 1.46 GiB (4.7%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: 8-core model: Intel Core i9-10980HK bits: 64 type: MT MCP
    smt: enabled arch: Comet Lake rev: 2 cache: L1: 512 KiB L2: 2 MiB
    L3: 16 MiB
  Speed (MHz): avg: 800 min/max: 800/5300 cores: 1: 800 2: 800 3: 800
    4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 13: 800
    14: 800 15: 800 16: 800 bogomips: 99199
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: Dell driver: i915
    v: kernel bus-ID: 00:02.0 chip-ID: 8086:9bc4 class-ID: 0380
  Device-2: NVIDIA GA104M [GeForce RTX 3080 Mobile / Max-Q 8GB/16GB]
    vendor: Dell driver: nouveau v: kernel pcie: speed: 8 GT/s lanes: 8 ports:
    active: eDP-1 empty: DP-1, DP-2, DP-3, HDMI-A-1 bus-ID: 01:00.0
    chip-ID: 10de:24dc class-ID: 0300
  Device-3: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo
    bus-ID: 1-7:4 chip-ID: 0bda:5538 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: nouveau display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1440 s-dpi: 192 s-size: 254x191mm (10.0x7.5")
    s-diag: 318mm (12.5")
  Monitor-1: eDP-1 model: AU Optronics res: 1920x1440 hz: 60 dpi: 128
    size: 382x215mm (15.0x8.5") diag: 438mm (17.3")
  OpenGL: renderer: llvmpipe (LLVM 13.0.1 256 bits) v: 4.5 Mesa 22.0.1
    direct render: Yes
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3 chip-ID: 8086:06c8 class-ID: 0403
  Device-2: NVIDIA GA104 High Definition Audio driver: snd_hda_intel
    v: kernel pcie: speed: 8 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 10de:228b
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-41-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel vendor: Dell driver: igc v: kernel pcie: speed: 5 GT/s
    lanes: 1 port: N/A bus-ID: 3f:00.0 chip-ID: 8086:3101 class-ID: 0200
  IF: enp63s0 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 vendor: Rivet Networks driver: iwlwifi
    v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 40:00.0 chip-ID: 8086:2723
    class-ID: 0280
  IF: wlp64s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-14:7 chip-ID: 8087:0029 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter>
    bt-v: 3.0 lmp-v: 5.2 sub-v: 237e hci-v: 5.2 rev: 237e
Drives:
  Local Storage: total: 4.21 TiB used: 15.84 GiB (0.4%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: PM9A1 NVMe 2048GB
    size: 1.86 TiB speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 36308129 temp: 60.9 C scheme: MBR
  ID-2: /dev/nvme1n1 vendor: Samsung model: PM9A1 NVMe 2048GB
    size: 1.86 TiB speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 36308129 temp: 42.9 C scheme: GPT
  ID-3: /dev/nvme2n1 vendor: Western Digital model: PC SN530 NVMe WDC 512GB
    size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 21113012 temp: 39.9 C scheme: GPT
  ID-4: /dev/sda type: USB vendor: SanDisk model: Cruzer Blade
    size: 14.32 GiB type: N/A serial: <filter> rev: 1.00 scheme: MBR
Partition:
  ID-1: / size: 1.83 TiB used: 15.8 GiB (0.8%) fs: ext4 dev: /dev/nvme1n1p2
  ID-2: /boot/efi size: 511 MiB used: 35.7 MiB (7.0%) fs: vfat
    dev: /dev/nvme1n1p1
  ID-3: /media/assaf/8A38-57DA size: 14.31 GiB used: 7.3 MiB (0.0%)
    fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 48.0 C pch: 51.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2061
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 324 Uptime: 16m wakeups: 6 Init: systemd v: 249 runlevel: 5
  Compilers: gcc: 11.2.0 alt: 11 Shell: Bash v: 5.1.16
  running-in: gnome-terminal inxi: 3.3.13

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SMG
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Re: Mint can't boot

Post by SMG »

Warlock1111 wrote:
Sat Oct 01, 2022 8:26 am
i am still figuring thing out including how drivers works, i assumed they need to be installed manually
No, they do not need to be installed manually. For most people all the drivers they need are already included with the kernel and or the operating system and will load automatically. There are some exceptions for very new or specialized equipment for which proprietary drivers might be needed.
Warlock1111 wrote:
Sat Oct 01, 2022 8:26 am
also every time i reopen Linux the fragmentation thing return. until i change the resolution
The display app should save the change when you click the Apply button. If it is not, there may be a bug.
Warlock1111 wrote:
Sat Oct 01, 2022 8:26 am
inxi -Fxxxmprz [/code] i hope that i wll help find the solution
This data shows you need to update your system. Open Update Manager and install the updates available there. There have been quite a few updates for Cinnamon. Maybe one of the updates will fix the fragmentation issue.

There is a still a graphics problem.
OpenGL: renderer: llvmpipe (LLVM 13.0.1 256 bits) v: 4.5 Mesa 22.0.1
direct render: Yes

I'm not sure why, but multiple people have posted seeing llvmpipe. After you update your system, please provide the output of inxi -Fxxxmprz again so we can see if the updates helped. I'll then explain how to get the proprietary Nvidia drivers, if you want them.
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Warlock1111
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Re: Mint can't boot

Post by Warlock1111 »

This data shows you need to update your system. Open Update Manager and install the updates available there. There have been quite a few updates for Cinnamon. Maybe one of the updates will fix the fragmentation issue.
which i would assume would require an internet connection which bring me back to the question.
how am i connecting to the wifi torugh the terminal?
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SMG
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Re: Mint can't boot

Post by SMG »

Warlock1111 wrote:
Wed Oct 05, 2022 11:11 am
which i would assume would require an internet connection which bring me back to the question.
how am i connecting to the wifi torugh the terminal?
That is a completely new issue and I recommend you make a new topic in the Networking section of the forum and make sure to copy and paste your inxi output from this post. By providing that information and posting on that forum, the people who normally answer Wifi questions will see your issue and help you. I do not normally help with Wifi issues.

Your Wifi driver is showing as installed, but I do not know why it is not up and running. There are a variety of reasons that can happen, so it is better if you create a new topic.

Device-2: Intel Wi-Fi 6 AX200 vendor: Rivet Networks driver: iwlwifi
v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 40:00.0 chip-ID: 8086:2723
class-ID: 0280
IF: wlp64s0 state: down mac: <filter>

Your issue of "Mint can't boot" was solved quite a while ago and this topic should be marked solved.
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sleeper12
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Re: Mint can't boot

Post by sleeper12 »

It might help wifi if you disable Fast Startup in Windows.
Warlock1111
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Re: Mint can't boot

Post by Warlock1111 »

SMG wrote:
Wed Oct 05, 2022 1:16 pm
Warlock1111 wrote:
Wed Oct 05, 2022 11:11 am
which i would assume would require an internet connection which bring me back to the question.
how am i connecting to the wifi torugh the terminal?
That is a completely new issue and I recommend you make a new topic in the Networking section of the forum and make sure to copy and paste your inxi output from this post. By providing that information and posting on that forum, the people who normally answer Wifi questions will see your issue and help you. I do not normally help with Wifi issues.

Your Wifi driver is showing as installed, but I do not know why it is not up and running. There are a variety of reasons that can happen, so it is better if you create a new topic.

Device-2: Intel Wi-Fi 6 AX200 vendor: Rivet Networks driver: iwlwifi
v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 40:00.0 chip-ID: 8086:2723
class-ID: 0280
IF: wlp64s0 state: down mac: <filter>

Your issue of "Mint can't boot" was solved quite a while ago and this topic should be marked solved.

yeah well, i was able to figure it out and halleluya ! i was able to get things working properly. including the display so thank a lot for the help!
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SMG
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Re: Mint can't boot

Post by SMG »

Warlock1111 wrote:
Fri Oct 07, 2022 7:31 pm
yeah well, i was able to figure it out and halleluya ! i was able to get things working properly. including the display so thank a lot for the help!
You're welcome. Please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue. (animated gif courtesy of user BJZilberman)
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