Installer crashed: LinuxMint 16 Cinnamon 32 bit

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phr33k
Level 2
Level 2
Posts: 53
Joined: Fri Feb 17, 2012 5:13 pm

Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby phr33k » Tue Dec 03, 2013 1:05 pm

linuxmint 16 Cinnamon 32 bit (MD5sum check is good and liveDVD "integrity check" reports nothing)
Dell Inspiron 6400 (see lshw output below)

I've been running Linuxmint on this laptop since version 12. I'm currently running version 14 Cinnamon 32 bit.

Here's my hardware:

Code: Select all

mint14-internal
    description: Portable Computer
    product: MM061 ()
    vendor: Dell Inc.
    serial: XXXXXXXX
    width: 32 bits
    capabilities: smbios-2.4 dmi-2.4
    configuration: boot=normal chassis=portable uuid=44454C4C-4A00-1053-8047-B9C04F314231
  *-core
       description: Motherboard
       product: 0XD720
       vendor: Dell Inc.
       physical id: 0
       serial: .XXXXXXXX.CN4864365G5141.
     *-firmware
          description: BIOS
          vendor: Dell Inc.
          physical id: 0
          version: A17
          date: 06/13/2007
          size: 64KiB
          capacity: 512KiB
          capabilities: isa pci pcmcia pnp upgrade shadowing cdboot bootselect int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb agp smartbattery biosbootspecification netboot
     *-cpu
          description: CPU
          product: Genuine Intel(R) CPU           T2300  @ 1.66GHz
          vendor: Intel Corp.
          physical id: 400
          bus info: cpu@0
          version: 6.14.8
          serial: 0000-06E8-0000-0000-0000-0000
          slot: Microprocessor
          size: 1667MHz
          capacity: 1800MHz
          width: 32 bits
          clock: 166MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx constant_tsc arch_perfmon bts aperfmperf pni monitor vmx est tm2 xtpr pdcm dtherm cpufreq
          configuration: cores=2 enabledcores=2 id=1 threads=2
        *-cache:0
             description: L1 cache
             physical id: 700
             size: 32KiB
             capacity: 32KiB
             capabilities: internal write-back data
        *-cache:1
             description: L2 cache
             physical id: 701
             size: 2MiB
             capacity: 2MiB
             clock: 66MHz (15.0ns)
             capabilities: pipeline-burst internal varies unified
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             width: 32 bits
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             width: 32 bits
             capabilities: logical
     *-memory
          description: System Memory
          physical id: 1000
          slot: System board or motherboard
          size: 2GiB
        *-bank:0
             description: DIMM DDR Synchronous 667 MHz (1.5 ns)
             product: HYMP112S64CP6-Y5
             vendor: Hynix Semiconductor (Hyundai Electronics)
             physical id: 0
             serial: 00007333
             slot: DIMM_B
             size: 1GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:1
             description: DIMM DDR Synchronous 667 MHz (1.5 ns)
             product: HYMP112S64CP6-Y5
             vendor: Hynix Semiconductor (Hyundai Electronics)
             physical id: 1
             serial: 00001005
             slot: DIMM_A
             size: 1GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
     *-pci
          description: Host bridge
          product: Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 03
          width: 32 bits
          clock: 33MHz
        *-pci:0
             description: PCI bridge
             product: Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:e000(size=4096) memory:efd00000-efefffff ioport:d0000000(size=268435456)
           *-display
                description: VGA compatible controller
                product: RV515/M52 [Mobility Radeon X1300]
                vendor: Advanced Micro Devices, Inc. [AMD/ATI]
                physical id: 0
                bus info: pci@0000:01:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
                configuration: driver=radeon latency=0
                resources: irq:16 memory:d0000000-dfffffff ioport:ee00(size=256) memory:efdf0000-efdfffff memory:efd00000-efd1ffff
        *-multimedia
             description: Audio device
             product: NM10/ICH7 Family High Definition Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 01
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:43 memory:efffc000-efffffff
        *-pci:1
             description: PCI bridge
             product: NM10/ICH7 Family PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:41 ioport:2000(size=4096) memory:efc00000-efcfffff ioport:80000000(size=2097152)
           *-network
                description: Network controller
                product: BCM4311 802.11a/b/g
                vendor: Broadcom Corporation
                physical id: 0
                bus info: pci@0000:0b:00.0
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=b43-pci-bridge latency=0
                resources: irq:16 memory:efcfc000-efcfffff
        *-pci:2
             description: PCI bridge
             product: NM10/ICH7 Family PCI Express Port 4
             vendor: Intel Corporation
             physical id: 1c.3
             bus info: pci@0000:00:1c.3
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:42 ioport:d000(size=4096) memory:efa00000-efbfffff ioport:e0000000(size=2097152)
        *-usb:0
             description: USB controller
             product: NM10/ICH7 Family USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:20 ioport:bf80(size=32)
        *-usb:1
             description: USB controller
             product: NM10/ICH7 Family USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:21 ioport:bf60(size=32)
        *-usb:2
             description: USB controller
             product: NM10/ICH7 Family USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:22 ioport:bf40(size=32)
        *-usb:3
             description: USB controller
             product: NM10/ICH7 Family USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:bf20(size=32)
        *-usb:4
             description: USB controller
             product: NM10/ICH7 Family USB2 EHCI Controller
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:20 memory:ffa80000-ffa803ff
        *-pci:3
             description: PCI bridge
             product: 82801 Mobile PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: e1
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
             resources: memory:ef900000-ef9fffff
           *-network
                description: Ethernet interface
                product: BCM4401-B0 100Base-TX
                vendor: Broadcom Corporation
                physical id: 0
                bus info: pci@0000:03:00.0
                logical name: eth0
                version: 02
                serial: 00:15:c5:19:87:b9
                size: 100Mbit/s
                capacity: 100Mbit/s
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=full ip=192.168.1.11 latency=64 link=yes multicast=yes port=twisted pair speed=100Mbit/s
                resources: irq:17 memory:ef9fe000-ef9fffff
           *-firewire
                description: FireWire (IEEE 1394)
                product: R5C832 IEEE 1394 Controller
                vendor: Ricoh Co Ltd
                physical id: 1
                bus info: pci@0000:03:01.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm ohci bus_master cap_list
                configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=2
                resources: irq:19 memory:ef9fd800-ef9fdfff
           *-generic:0
                description: SD Host controller
                product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 1.1
                bus info: pci@0000:03:01.1
                version: 19
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=64
                resources: irq:18 memory:ef9fd500-ef9fd5ff
           *-generic:1
                description: System peripheral
                product: R5C592 Memory Stick Bus Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 1.2
                bus info: pci@0000:03:01.2
                version: 0a
                width: 32 bits
                clock: 33MHz
                capabilities: pm cap_list
                configuration: driver=r592 latency=0
                resources: irq:18 memory:ef9fd600-ef9fd6ff
           *-generic:2
                description: System peripheral
                product: xD-Picture Card Controller
                vendor: Ricoh Co Ltd
                physical id: 1.3
                bus info: pci@0000:03:01.3
                version: 05
                width: 32 bits
                clock: 33MHz
                capabilities: pm cap_list
                configuration: driver=r852 latency=0
                resources: irq:18 memory:ef9fd700-ef9fd7ff
        *-isa
             description: ISA bridge
             product: 82801GBM (ICH7-M) LPC Interface Bridge
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: driver=lpc_ich latency=0
             resources: irq:0
        *-ide
             description: IDE interface
             product: 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode]
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 01
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:bfa0(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: NM10/ICH7 Family SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 01
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
             resources: ioport:10c0(size=32)
     *-scsi:0
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: ST9120817AS
             vendor: Seagate
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: 3.AH
             serial: 5RE1C837
             size: 111GiB (120GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 sectorsize=512 signature=17473bb1
           *-volume:0
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                logical name: /mnt/Jubilado
                version: 3.1
                serial: d4ef89f1-a98a-364a-9315-46e4018bcdd1
                size: 94GiB
                capacity: 94GiB
                capabilities: primary bootable ntfs initialized
                configuration: clustersize=4096 created=2013-08-04 11:19:55 filesystem=ntfs label=Jubilado mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096 state=mounted
           *-volume:1
                description: EXT4 volume
                vendor: Linux
                physical id: 2
                bus info: scsi@0:0.0.0,2
                logical name: /dev/sda2
                logical name: /
                version: 1.0
                serial: 06dfdfc0-56c6-4688-99c8-0a11b151cbbc
                size: 14GiB
                capacity: 14GiB
                capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                configuration: created=2013-04-05 13:03:21 filesystem=ext4 lastmountpoint=/ modified=2013-12-03 14:31:06 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2013-12-03 14:31:06 state=mounted
           *-volume:2
                description: Linux swap volume
                physical id: 3
                bus info: scsi@0:0.0.0,3
                logical name: /dev/sda3
                version: 1
                serial: e702e2bc-3cb5-4bd7-ab5a-bf9f142fe868
                size: 3044MiB
                capacity: 3044MiB
                capabilities: primary nofs swap initialized
                configuration: filesystem=swap pagesize=4096
     *-scsi:1
          physical id: 2
          logical name: scsi1
          capabilities: emulated
        *-cdrom
             description: DVD writer
             product: DVD+-RW DW-Q58A
             vendor: SONY
             physical id: 0.0.0
             bus info: scsi@1:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/cdrw
             logical name: /dev/dvd
             logical name: /dev/dvdrw
             logical name: /dev/sr0
             version: UDS1
             capabilities: removable audio cd-r cd-rw dvd dvd-r
             configuration: ansiversion=5 status=nodisc
     *-scsi:2
          physical id: 3
          bus info: usb@1:1
          logical name: scsi2
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/sdb
             size: 14GiB (15GB)
             capabilities: partitioned partitioned:dos
             configuration: sectorsize=512 signature=00026a3f
           *-volume
                description: Windows FAT volume
                vendor: SYSLINUX
                physical id: 1
                bus info: scsi@2:0.0.0,1
                logical name: /dev/sdb1
                logical name: /media/XXXXXXXX/MULTIBOOT
                version: FAT32
                serial: d03f-e83a
                size: 14GiB
                capacity: 14GiB
                capabilities: primary bootable fat initialized
                configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,nosuid,nodev,relatime,uid=1000,gid=1000,fmask=0022,dmask=0077,codepage=cp437,iocharset=iso8859-1,shortname=mixed,showexec,utf8,flush,errors=remount-ro state=mounted

I put the linuxmint-16-cinnamon-dvd-32bit ISO file on a USB flash pen drive for a quick install. I get most of the way through the installation, up to the hardware configuration, and then I get this popup window:

Code: Select all

Installer crashed.
___________________________________________________________________________________________________________

We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool. This will gather information about your system and your installation process. The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible.

So I click the "CLOSE" button and wait. Nothing happens. No bug reporting tool. I tried "bug" and "report" in the Menu on the live DVD but there's nothing there. Seems like your bug reporting process has a bug because it doesn't appear after an installer crash.

My Mint partition is small and I back it up twice a week with Clonezilla. I just restored my LinuxMint 14 Cinnamon 32 bit partition and posted this.

phr33k
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Joined: Fri Feb 17, 2012 5:13 pm

Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby phr33k » Wed Dec 04, 2013 1:25 pm

bump

I don't see any bump button anywhere on this web page.

phr33k
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Joined: Fri Feb 17, 2012 5:13 pm

Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby phr33k » Fri Dec 06, 2013 7:45 am

bump bump

Going twice . . .

calgrainger90
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Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby calgrainger90 » Fri Dec 13, 2013 6:15 am

What meathod are you using to create the drive.

i found that using unetbootin for example provided me with that same issue but when i used imagwriter in 15 it installed properly. hope this helps

phr33k
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Joined: Fri Feb 17, 2012 5:13 pm

Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby phr33k » Sat Dec 14, 2013 2:21 pm

@calgrainger90: I use YUMI http://www.pendrivelinux.com/yumi-multiboot-usb-creator/ to install Linux Live ISOs on a USB flash pen drive. No problems in the past installing lots of different versions of different Linux distros, including LinuxMint, with YUMI.

Everyone: I've opened a bug report on this problem. It's here: https://bugs.launchpad.net/linuxmint/+bug/1259614

simplex
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Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby simplex » Fri Dec 27, 2013 3:32 pm

YUMI in its current version 1.9.9.9 is in the process of rewriting. I found that I could not use it to install Mint 16 (MATE) with symptoms similar to the above ones: The installer crashed somewhere in the middle although the md5 sum was correct.

I used the Universal Boot Installer instead, which did work for me:

http://www.pendrivelinux.com/universal- ... -as-1-2-3/

JimboSTL
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Joined: Thu Jan 02, 2014 8:20 pm

Re: Installer crashed: LinuxMint 16 Cinnamon 32 bit

Postby JimboSTL » Thu Jan 02, 2014 8:42 pm

simplex wrote:YUMI in its current version 1.9.9.9 is in the process of rewriting. I found that I could not use it to install Mint 16 (MATE) with symptoms similar to the above ones: The installer crashed somewhere in the middle although the md5 sum was correct.

I used the Universal Boot Installer instead, which did work for me:

http://www.pendrivelinux.com/universal- ... -as-1-2-3/


I also used UUI successfully after trying to use SARDU to install. I was able to use SARDU to build USB thumbdrives for my "Try it Out" installs of distros for Ubuntu, Zorin OS and Puppy, but it just would not work after 4 tries using different USB thumbdrives on LinuxMint. Once I used Universal USB Installer it was smooth sailing.


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