Display completely blank until login screen

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jeenuv
Level 2
Level 2
Posts: 67
Joined: Tue Jun 04, 2013 3:34 pm

Display completely blank until login screen

Post by jeenuv »

I installed Mint 17.3 onto a new laptop.

All is well, except that the display turns on right at power on, shows the vendor logo and everything; but once boot starts, however, the display goes and stays completely blank (as if it's not powered on) until it gets to the login screen. When it booted the very first time, I thought the installation went bonkers, but relieved once I saw the login screen.

Is there anything that I can do to get the display powered up and show Mint logo? I'm happy to provide any logs or information.

Thanks.

Laurent85
Level 16
Level 16
Posts: 6285
Joined: Tue May 26, 2015 10:11 am

Re: Display completely blank until login screen

Post by Laurent85 »

Please post the inxi overview report, from a terminal:

Code: Select all

inxi -Fxz
Image

jeenuv
Level 2
Level 2
Posts: 67
Joined: Tue Jun 04, 2013 3:34 pm

Re: Display completely blank until login screen

Post by jeenuv »

Sorry for the late reply. For some reason the forums didn't alert me of a reply. Here's the output you asked:

Code: Select all

System:    Host: jeenu-laptop Kernel: 3.19.0-32-generic x86_64 (64 bit gcc: 4.8.2)
           Desktop: MATE 1.12.0 (Gtk 3.10.8~8+qiana) Distro: Linux Mint 17.3 Rosa
Machine:   Mobo: Acer model: EA50_KV v: V1.11 Bios: Insyde v: V1.11 date: 04/21/2015
CPU:       Quad core AMD A10-7300 Radeon R6 10 Compute Cores 4C+6G (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 15172
           clock speeds: max: 1900 MHz 1: 1500 MHz 2: 1200 MHz 3: 1500 MHz 4: 1800 MHz
Graphics:  Card-1: Advanced Micro Devices [AMD/ATI] Kaveri [Radeon R6 Graphics] bus-ID: 00:01.0
           Card-2: Advanced Micro Devices [AMD/ATI] Opal XT [Radeon R7 M265] bus-ID: 01:00.0
           Display Server: X.Org 1.17.1 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
           GLX Renderer: Gallium 0.4 on AMD KAVERI GLX Version: 3.0 Mesa 10.5.9 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Kaveri HDMI/DP Audio Controller
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k3.19.0-32-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 2000 bus-ID: 02:00.1
           IF: eth0 state: down mac: <filter>
           Card-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter driver: ath9k bus-ID: 03:00.0
           IF: wlan0 state: up mac: <filter>
Drives:    HDD Total Size: 1000.2GB (7.7% used) ID-1: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
Partition: ID-1: / size: 92G used: 7.1G (9%) fs: ext4 dev: /dev/sda2
           ID-2: /boot size: 464M used: 50M (12%) fs: ext4 dev: /dev/sda1
           ID-3: /home size: 825G used: 66G (9%) fs: ext4 dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 42.1C mobo: N/A gpu: 42.0,N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 212 Uptime: 3:00 Memory: 1541.9/6863.2MB Init: Upstart runlevel: 2 Gcc sys: 4.8.4
           Client: Shell (bash 4.3.111) inxi: 2.2.28 

Laurent85
Level 16
Level 16
Posts: 6285
Joined: Tue May 26, 2015 10:11 am

Re: Display completely blank until login screen

Post by Laurent85 »

If everything is working properly but the splash screen you might try only first suggestion. Upgrading kernel or changing graphics driver might raise other issues.

- update the initrd then reboot:

Code: Select all

sudo update-grub
You might also try:
- kernel 4.2 : Update Manager > View > Linux kernel > select latest kernel 4.2 > Install then reboot
- the proprietary fglrx driver from Driver Manager for your graphics card
Image

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