Mint 18 shutsdown but will not reboot until second shutdown

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oblong
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Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 2:59 am

I'm not sure the subject makes sense, so in more detail:

Linux Mint MATE 18, 64 bit, dual boot with Windows 10. Asus ZenBook UX305F; 8 GB; 256 GB SSD. In Windows, Fast Boot is off. Hibernate is disabled. In BIOS/UEFI, Secureboot is off; SATA is AHCI; Fast Boot is disabled; CSM disabled (but it makes no difference). BIOS has been updated to the latest.

I can successfully boot into either Windows or Mint.

When I shutdown in Mint (Menu|Quit|Shutdown), all seems correct. Screen goes blank, and all laptop indicator lights on the keys go off.

However, when I try to reboot with a normal short press of the power button, the power light comes on, but nothing else happens. No ASUS splash screen or anything.

If I then press and hold the power button for about 6 seconds, and then release, the power light goes off. I can then use a normal short push of the power button and the laptop will boot normally.

Doing a Restart does successfully reboot to Grub menu.

Another clue: the above failure happens only if the shutdown is done with the mains power connected. That is, if I shutdown while on battery, and then try rebooting (still on battery), it works fine. Also, if I shutdown on battery, then connect the power adapter, then attempt to reboot, it does.

Same symptoms if I boot from live CD. Fails with MATE 18, also fails with MATE 18.1 beta. However, live boot from 17.3 does not have the problem.

Sorry if there is a known answer, but could not find one.

Code: Select all

inxi -Fxz
System:    Host: melissa-UX305FA Kernel: 4.4.0-51-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: MATE 1.14.1 (Gtk 2.24.30) Distro: Linux Mint 18 Sarah
Machine:   System: ASUSTeK (portable) product: UX305FA v: 1.0
           Mobo: ASUSTeK model: UX305FA v: 1.0 Bios: American Megatrends v: UX305FA.213 date: 10/12/2015
CPU:       Dual core Intel Core M-5Y71 (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 5586
           clock speeds: max: 2900 MHz 1: 1200 MHz 2: 1200 MHz 3: 1200 MHz 4: 1200 MHz
Graphics:  Card: Intel Broadwell-U Integrated Graphics bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 5300 (Broadwell GT2)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Intel Wildcat Point-LP High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-51-generic
Network:   Card: Intel Wireless 7265 driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
Drives:    HDD Total Size: 256.1GB (6.5% used) ID-1: /dev/sda model: SanDisk_SD7SN3Q2 size: 256.1GB
Partition: ID-1: / size: 158G used: 8.0G (6%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 8.48GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.0C mobo: 27.8C
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 204 Uptime: 1 min Memory: 387.6/7886.6MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.421) inxi: 2.2.35 


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kc1di
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by kc1di » Mon Dec 05, 2016 6:56 am

Sounds like a systemd problem.
what happens if you shutdown this way from a terminal?

Code: Select all

systemctl poweroff
if that works I would file a bug report and see if it gets fixed.
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oblong
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 8:29 am

what happens if you shutdown this way from a terminal?

Code: Select all

systemctl poweroff
Unfortunately, no difference. Appears to shutdown, but then does not start.

Any other logs/configuration files I can post that might have some clues?

deepakdeshp
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by deepakdeshp » Mon Dec 05, 2016 8:34 am

You cam try sudo init 0
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I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

oblong
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 9:55 am

You cam try

Code: Select all

sudo init 0
No improvement. Does what looks like a proper shutdown, but doesn't start unless the long push is done.

When the boot works properly, there is a light for CapsLock which flashes on briefly. When the boot fails, that light does not blink at all.

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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by deepakdeshp » Mon Dec 05, 2016 2:34 pm

Duplicate
Last edited by deepakdeshp on Mon Dec 05, 2016 2:35 pm, edited 1 time in total.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
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Deepak

I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by deepakdeshp » Mon Dec 05, 2016 2:34 pm

Please update to latest kernel from update manager , reboot and test.

Code: Select all

uname -r
will give you kernel version in 17.3. I think this kernel version in any version like Mint 18 should resolve it.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
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Deepak

I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

oblong
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 7:12 pm

Please update to latest kernel from update manager , reboot and test.
4.4.0-51-generic was the installed version. I upgraded to 4.8.8-28-generic (the only later kernel showing in the Update Manager). The problem is still there.
uname -r will give you kernel version in 17.3. I think this kernel version in any version like Mint 18 should resolve it.
I'm not sure I follow. Are you saying I should try a kernel that 17.3 is using? The 17.3 Live CD uses 3.19.0-32-generic; an installed and up-to-date 17.3 system shows 4.4.0-51 as available. But as the problematic Mint 18 is (was) already using 4.4.0-51 I guess that won't be any different. The earliest kernel offered in Mint 18 Update manager is 4.40-21.

I'm wondering if it's some strange interaction with the laptop's BIOS/UEFI? But how to test for that?

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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by deepakdeshp » Mon Dec 05, 2016 7:38 pm

I wanted you to try latrst kernel.from thr Mint 18 updat manager, reboot n try.
Or mint 17.3 kernel in Mint 18
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

oblong
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 8:11 pm

I wanted you to try latrst kernel.from thr Mint 18 updat manager, reboot n try.
I did. As I said, "4.4.0-51-generic was the installed version. I upgraded to 4.8.8-28-generic (the only later kernel showing in the Update Manager). The problem is still there." That is in Mint 18. Or am I misunderstanding still?

oblong
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by oblong » Mon Dec 05, 2016 10:54 pm

Mint 18 had some updates. So now running kernel 4.8.0-30. (Previous post should have said, "I upgraded to 4.8.0-28-generic..."). Again, same problem is there.

Here's /var/log/syslog from some point when the system starts to shut down, in case there are clues there:

Code: Select all

Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopping LSB: Start NTP daemon...
Dec  6 12:02:42 melissa-UX305FA ntp[2100]:  * Stopping NTP server ntpd
Dec  6 12:02:42 melissa-UX305FA ntpd[1837]: ntpd exiting on signal 15 (Terminated)
Dec  6 12:02:42 melissa-UX305FA ntp[2100]:    ...done.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopped LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Reloading OpenBSD Secure Shell server.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Reloaded OpenBSD Secure Shell server.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopped LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Starting LSB: Start NTP daemon...
Dec  6 12:02:42 melissa-UX305FA ntp[2225]:  * Starting NTP server ntpd
Dec  6 12:02:42 melissa-UX305FA ntpd[2235]: ntpd 4.2.8p4@1.3265-o Wed Oct  5 12:34:45 UTC 2016 (1): Starting
Dec  6 12:02:42 melissa-UX305FA ntpd[2235]: Command line: /usr/sbin/ntpd -p /var/run/ntpd.pid -g -u 108:114
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: proto: precision = 0.056 usec (-24)
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen and drop on 0 v6wildcard [::]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen and drop on 1 v4wildcard 0.0.0.0:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 2 lo 127.0.0.1:123
Dec  6 12:02:42 melissa-UX305FA ntp[2225]:    ...done.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Started LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 3 wlp2s0 192.168.1.108:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 4 lo [::1]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 5 wlp2s0 [fe80::b6d8:f6ed:7de7:9bd6%2]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listening on routing socket on fd #22 for interface updates
Dec  6 12:02:42 melissa-UX305FA ntpdate[2130]: the NTP socket is in use, exiting
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Started LSB: Start NTP daemon.
Dec  6 12:02:43 melissa-UX305FA ntpd[2237]: Soliciting pool server 202.127.210.37
Dec  6 12:02:44 melissa-UX305FA ntpd[2237]: Soliciting pool server 192.189.54.17
Dec  6 12:02:44 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.38.121.36
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.38.120.36
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.76.40.142
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 202.127.210.36
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 203.23.237.200
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 130.102.2.123
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 54.252.165.245
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 121.0.0.41
Dec  6 12:02:48 melissa-UX305FA NetworkManager[1956]: <info>  [1480989768.6644] WiFi hardware radio set enabled
Dec  6 12:02:48 melissa-UX305FA NetworkManager[1956]: <info>  [1480989768.6645] WWAN hardware radio set enabled
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Sound Card.
Dec  6 12:02:58 melissa-UX305FA console-kit-daemon[1121]: (process:2400): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Starting Unattended Upgrades Shutdown...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Manage, Install and Generate Color Profiles...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Console Manager...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Session c1 of user melissa.
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSource
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSink
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: mdm[1089]: WARNING: mdm_cleanup_children: child 1099 crashed of signal 1
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: mdm[1089]: WARNING: mdm_cleanup_children: Slave crashed, killing its children
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Hostname Service...
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: WARNING: mdm_cleanup_children: child 1099 crashed of signal 1
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping ACPI event daemon...
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: WARNING: mdm_cleanup_children: Slave crashed, killing its children
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Daemon for power management...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Stop ureadahead data collection 45s after completed startup.
Dec  6 12:02:58 melissa-UX305FA freshclam[696]: Update process terminated
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Graphical Interface.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping TeamViewer remote control daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Accounts Service...
Dec  6 12:02:58 melissa-UX305FA thermald[681]: Terminating ...
Dec  6 12:02:58 melissa-UX305FA ModemManager[746]: <info>  Caught signal, shutting down...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Multi-User System.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping ClamAV virus database updater...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Deferred execution scheduler...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: VirtualBox Linux Additions...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Cgroup management daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Speech Dispatcher...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Modem Manager...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Login Prompts.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Thermal Daemon Service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: daemon to balance interrupts for SMP systems...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: set CPUFreq kernel parameters...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped OpenVPN service.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Make remote CUPS printers available locally...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Authenticate and Authorize Users to Run Privileged Tasks...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping User Manager for UID 1000...
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Reached target Shutdown.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Default.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Starting Exit the Session...
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Basic System.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Sockets.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Paths.
Dec  6 12:02:58 melissa-UX305FA ModemManager[746]: <info>  ModemManager is shut down
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Timers.
Dec  6 12:02:58 melissa-UX305FA NetworkManager[1956]: <info>  [1480989778.0554] ModemManager disappeared from bus
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Received SIGRTMIN+24 from PID 2421 (kill).
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Save/Restore Sound Card State...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Regular background program processing daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping RealtimeKit Scheduling Policy Service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: disk temperature monitoring daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Timers.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Daily Cleanup of Temporary Directories.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Daily apt activities.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target System Time Synchronized.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Closed Load/Save RF Kill Switch Status /dev/rfkill Watch.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Record successful boot for GRUB...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Start NTP daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Bluetooth.
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Terminating
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Bluetooth service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Initialize hardware monitoring sensors.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping OpenBSD Secure Shell server...
Dec  6 12:02:58 melissa-UX305FA rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="740" x-info="http://www.rsyslog.com"] exiting on signal 15.
Dec  6 12:16:36 melissa-UX305FA rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="758" x-info="http://www.rsyslog.com"] start

Arichit62
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by Arichit62 » Tue Mar 07, 2017 5:16 am

HI,
i am not able to connect to internet. I see Soliciting pool server in my syslog...
Please help in solvinhg..
Thanks In advance

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kc1di
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by kc1di » Wed Mar 08, 2017 7:46 am

Hi Arichit62 and Welcome to Mint,
you should start a new thread with your problem under networking. Your problem does not fit the one being discussed here.
Thank you.
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kc1di
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Re: Mint 18 shutsdown but will not reboot until second shutdown

Post by kc1di » Wed Mar 08, 2017 7:49 am

oblong,
You might want to try this add

Code: Select all

 acpi=force
to the grub boot line. see if after adding that it will shutdown properly, if it dose let me know will tell you how to make the change lasting.
Easy tips : https://easylinuxtipsproject.blogspot.com/
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