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Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 2:59 am
by oblong
I'm not sure the subject makes sense, so in more detail:

Linux Mint MATE 18, 64 bit, dual boot with Windows 10. Asus ZenBook UX305F; 8 GB; 256 GB SSD. In Windows, Fast Boot is off. Hibernate is disabled. In BIOS/UEFI, Secureboot is off; SATA is AHCI; Fast Boot is disabled; CSM disabled (but it makes no difference). BIOS has been updated to the latest.

I can successfully boot into either Windows or Mint.

When I shutdown in Mint (Menu|Quit|Shutdown), all seems correct. Screen goes blank, and all laptop indicator lights on the keys go off.

However, when I try to reboot with a normal short press of the power button, the power light comes on, but nothing else happens. No ASUS splash screen or anything.

If I then press and hold the power button for about 6 seconds, and then release, the power light goes off. I can then use a normal short push of the power button and the laptop will boot normally.

Doing a Restart does successfully reboot to Grub menu.

Another clue: the above failure happens only if the shutdown is done with the mains power connected. That is, if I shutdown while on battery, and then try rebooting (still on battery), it works fine. Also, if I shutdown on battery, then connect the power adapter, then attempt to reboot, it does.

Same symptoms if I boot from live CD. Fails with MATE 18, also fails with MATE 18.1 beta. However, live boot from 17.3 does not have the problem.

Sorry if there is a known answer, but could not find one.

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inxi -Fxz
System:    Host: melissa-UX305FA Kernel: 4.4.0-51-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: MATE 1.14.1 (Gtk 2.24.30) Distro: Linux Mint 18 Sarah
Machine:   System: ASUSTeK (portable) product: UX305FA v: 1.0
           Mobo: ASUSTeK model: UX305FA v: 1.0 Bios: American Megatrends v: UX305FA.213 date: 10/12/2015
CPU:       Dual core Intel Core M-5Y71 (-HT-MCP-) cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 5586
           clock speeds: max: 2900 MHz 1: 1200 MHz 2: 1200 MHz 3: 1200 MHz 4: 1200 MHz
Graphics:  Card: Intel Broadwell-U Integrated Graphics bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 5300 (Broadwell GT2)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Intel Wildcat Point-LP High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-51-generic
Network:   Card: Intel Wireless 7265 driver: iwlwifi bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
Drives:    HDD Total Size: 256.1GB (6.5% used) ID-1: /dev/sda model: SanDisk_SD7SN3Q2 size: 256.1GB
Partition: ID-1: / size: 158G used: 8.0G (6%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 8.48GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.0C mobo: 27.8C
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 204 Uptime: 1 min Memory: 387.6/7886.6MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.421) inxi: 2.2.35 


Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 6:56 am
by kc1di
Sounds like a systemd problem.
what happens if you shutdown this way from a terminal?

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systemctl poweroff
if that works I would file a bug report and see if it gets fixed.

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 8:29 am
by oblong
what happens if you shutdown this way from a terminal?

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systemctl poweroff
Unfortunately, no difference. Appears to shutdown, but then does not start.

Any other logs/configuration files I can post that might have some clues?

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 8:34 am
by deepakdeshp
You cam try sudo init 0

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 9:55 am
by oblong
You cam try

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sudo init 0
No improvement. Does what looks like a proper shutdown, but doesn't start unless the long push is done.

When the boot works properly, there is a light for CapsLock which flashes on briefly. When the boot fails, that light does not blink at all.

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 2:34 pm
by deepakdeshp
Duplicate

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 2:34 pm
by deepakdeshp
Please update to latest kernel from update manager , reboot and test.

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uname -r
will give you kernel version in 17.3. I think this kernel version in any version like Mint 18 should resolve it.

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 7:12 pm
by oblong
Please update to latest kernel from update manager , reboot and test.
4.4.0-51-generic was the installed version. I upgraded to 4.8.8-28-generic (the only later kernel showing in the Update Manager). The problem is still there.
uname -r will give you kernel version in 17.3. I think this kernel version in any version like Mint 18 should resolve it.
I'm not sure I follow. Are you saying I should try a kernel that 17.3 is using? The 17.3 Live CD uses 3.19.0-32-generic; an installed and up-to-date 17.3 system shows 4.4.0-51 as available. But as the problematic Mint 18 is (was) already using 4.4.0-51 I guess that won't be any different. The earliest kernel offered in Mint 18 Update manager is 4.40-21.

I'm wondering if it's some strange interaction with the laptop's BIOS/UEFI? But how to test for that?

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 7:38 pm
by deepakdeshp
I wanted you to try latrst kernel.from thr Mint 18 updat manager, reboot n try.
Or mint 17.3 kernel in Mint 18

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 8:11 pm
by oblong
I wanted you to try latrst kernel.from thr Mint 18 updat manager, reboot n try.
I did. As I said, "4.4.0-51-generic was the installed version. I upgraded to 4.8.8-28-generic (the only later kernel showing in the Update Manager). The problem is still there." That is in Mint 18. Or am I misunderstanding still?

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Mon Dec 05, 2016 10:54 pm
by oblong
Mint 18 had some updates. So now running kernel 4.8.0-30. (Previous post should have said, "I upgraded to 4.8.0-28-generic..."). Again, same problem is there.

Here's /var/log/syslog from some point when the system starts to shut down, in case there are clues there:

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Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopping LSB: Start NTP daemon...
Dec  6 12:02:42 melissa-UX305FA ntp[2100]:  * Stopping NTP server ntpd
Dec  6 12:02:42 melissa-UX305FA ntpd[1837]: ntpd exiting on signal 15 (Terminated)
Dec  6 12:02:42 melissa-UX305FA ntp[2100]:    ...done.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopped LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Reloading OpenBSD Secure Shell server.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Reloaded OpenBSD Secure Shell server.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Stopped LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Starting LSB: Start NTP daemon...
Dec  6 12:02:42 melissa-UX305FA ntp[2225]:  * Starting NTP server ntpd
Dec  6 12:02:42 melissa-UX305FA ntpd[2235]: ntpd 4.2.8p4@1.3265-o Wed Oct  5 12:34:45 UTC 2016 (1): Starting
Dec  6 12:02:42 melissa-UX305FA ntpd[2235]: Command line: /usr/sbin/ntpd -p /var/run/ntpd.pid -g -u 108:114
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: proto: precision = 0.056 usec (-24)
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen and drop on 0 v6wildcard [::]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen and drop on 1 v4wildcard 0.0.0.0:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 2 lo 127.0.0.1:123
Dec  6 12:02:42 melissa-UX305FA ntp[2225]:    ...done.
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Started LSB: Start NTP daemon.
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 3 wlp2s0 192.168.1.108:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 4 lo [::1]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listen normally on 5 wlp2s0 [fe80::b6d8:f6ed:7de7:9bd6%2]:123
Dec  6 12:02:42 melissa-UX305FA ntpd[2237]: Listening on routing socket on fd #22 for interface updates
Dec  6 12:02:42 melissa-UX305FA ntpdate[2130]: the NTP socket is in use, exiting
Dec  6 12:02:42 melissa-UX305FA systemd[1]: Started LSB: Start NTP daemon.
Dec  6 12:02:43 melissa-UX305FA ntpd[2237]: Soliciting pool server 202.127.210.37
Dec  6 12:02:44 melissa-UX305FA ntpd[2237]: Soliciting pool server 192.189.54.17
Dec  6 12:02:44 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.38.121.36
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.38.120.36
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 103.76.40.142
Dec  6 12:02:45 melissa-UX305FA ntpd[2237]: Soliciting pool server 202.127.210.36
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 203.23.237.200
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 130.102.2.123
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 54.252.165.245
Dec  6 12:02:46 melissa-UX305FA ntpd[2237]: Soliciting pool server 121.0.0.41
Dec  6 12:02:48 melissa-UX305FA NetworkManager[1956]: <info>  [1480989768.6644] WiFi hardware radio set enabled
Dec  6 12:02:48 melissa-UX305FA NetworkManager[1956]: <info>  [1480989768.6645] WWAN hardware radio set enabled
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Sound Card.
Dec  6 12:02:58 melissa-UX305FA console-kit-daemon[1121]: (process:2400): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Starting Unattended Upgrades Shutdown...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Manage, Install and Generate Color Profiles...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Console Manager...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Session c1 of user melissa.
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSource
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Endpoint unregistered: sender=:1.42 path=/MediaEndpoint/A2DPSink
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: mdm[1089]: WARNING: mdm_cleanup_children: child 1099 crashed of signal 1
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: mdm[1089]: WARNING: mdm_cleanup_children: Slave crashed, killing its children
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Hostname Service...
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: WARNING: mdm_cleanup_children: child 1099 crashed of signal 1
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping ACPI event daemon...
Dec  6 12:02:58 melissa-UX305FA mdm[1089]: WARNING: mdm_cleanup_children: Slave crashed, killing its children
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Daemon for power management...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Stop ureadahead data collection 45s after completed startup.
Dec  6 12:02:58 melissa-UX305FA freshclam[696]: Update process terminated
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Graphical Interface.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping TeamViewer remote control daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Accounts Service...
Dec  6 12:02:58 melissa-UX305FA thermald[681]: Terminating ...
Dec  6 12:02:58 melissa-UX305FA ModemManager[746]: <info>  Caught signal, shutting down...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Multi-User System.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping ClamAV virus database updater...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Deferred execution scheduler...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: VirtualBox Linux Additions...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Cgroup management daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Speech Dispatcher...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Modem Manager...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Login Prompts.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Thermal Daemon Service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: daemon to balance interrupts for SMP systems...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: set CPUFreq kernel parameters...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped OpenVPN service.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Make remote CUPS printers available locally...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Authenticate and Authorize Users to Run Privileged Tasks...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping User Manager for UID 1000...
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Reached target Shutdown.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Default.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Starting Exit the Session...
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Basic System.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Sockets.
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Paths.
Dec  6 12:02:58 melissa-UX305FA ModemManager[746]: <info>  ModemManager is shut down
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Stopped target Timers.
Dec  6 12:02:58 melissa-UX305FA NetworkManager[1956]: <info>  [1480989778.0554] ModemManager disappeared from bus
Dec  6 12:02:58 melissa-UX305FA systemd[1117]: Received SIGRTMIN+24 from PID 2421 (kill).
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Save/Restore Sound Card State...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Regular background program processing daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping RealtimeKit Scheduling Policy Service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: disk temperature monitoring daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Timers.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Daily Cleanup of Temporary Directories.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Daily apt activities.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target System Time Synchronized.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Closed Load/Save RF Kill Switch Status /dev/rfkill Watch.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Record successful boot for GRUB...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping LSB: Start NTP daemon...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped target Bluetooth.
Dec  6 12:02:58 melissa-UX305FA bluetoothd[687]: Terminating
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping Bluetooth service...
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopped Initialize hardware monitoring sensors.
Dec  6 12:02:58 melissa-UX305FA systemd[1]: Stopping OpenBSD Secure Shell server...
Dec  6 12:02:58 melissa-UX305FA rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="740" x-info="http://www.rsyslog.com"] exiting on signal 15.
Dec  6 12:16:36 melissa-UX305FA rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" x-pid="758" x-info="http://www.rsyslog.com"] start

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Tue Mar 07, 2017 5:16 am
by Arichit62
HI,
i am not able to connect to internet. I see Soliciting pool server in my syslog...
Please help in solvinhg..
Thanks In advance

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Wed Mar 08, 2017 7:46 am
by kc1di
Hi Arichit62 and Welcome to Mint,
you should start a new thread with your problem under networking. Your problem does not fit the one being discussed here.
Thank you.

Re: Mint 18 shutsdown but will not reboot until second shutdown

Posted: Wed Mar 08, 2017 7:49 am
by kc1di
oblong,
You might want to try this add

Code: Select all

 acpi=force
to the grub boot line. see if after adding that it will shutdown properly, if it dose let me know will tell you how to make the change lasting.