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Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 09, 2016 10:27 pm
by elmarts
I'm trying to install 64 bit mint 18 on a new machine with an intel h170 chipset mobo (Asrock H170M Pro4). Booting from the 64 bit DVD (I burned the iso to the dvd), I get an error message saying the chipset is not recognized. I do get a couple of TTY type prompt screens and also the "dots" display as it tries to load, but then all goes black and just sits there. 64 bit windows 7 installed fine. Ideas? - Elmar

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Sat Dec 10, 2016 5:22 pm
by deepakdeshp
Are you trying for a dual install or overwrite Windows by Mint?
For either, please backup your Windows data and follow the process
Verify the integrity o the iso.
https://linuxmint.com/verify.php
Check the media too when you boot as you get the option to check it.

Install process

For a single Mint system without Windows please use this.
http://www.tecmint.com/linux-mint-18-in ... ion-guide/

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Mon Dec 12, 2016 2:30 pm
by elmarts
How do I do that in windows? gpg is not recognized by the command prompt window in win7

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Mon Dec 12, 2016 4:18 pm
by deepakdeshp
[c[/c]
elmarts wrote:How do I do that in windows? gpg is not recognized by the command prompt window in win7
A google search goes a long way in finding the answer. i did the same tonfind the answer for you.

https://www.google.co.in/amp/www.howtog ... id-samsung

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Tue Dec 13, 2016 9:43 am
by elmarts
Great! thanks for the hunt effort. I'm a newbie in this as you might have guessed :) Now to work through the windows stuff to get this done. I'll post results ... btw, my signature shows that I used to have a 32 bit installation, but that vanished with this machine hardware upgrade.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Thu Dec 15, 2016 12:00 pm
by elmarts
OK - I tried again with my known good 32 bit mint DVD - and got the same error: Unknown chipset 1360001. so it's not the ISO, it's the actual OS. Am I doomed?

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Thu Dec 15, 2016 3:24 pm
by deepakdeshp
I can only sugest to upgrade your Bios, if an upgrade is available.Please note that it has to be done carefully otherwise your machine can be bricked.

http://www.drivethelife.com/windows-dri ... vista.html

Good luck.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Thu Dec 15, 2016 4:13 pm
by elmarts
I doubt I can get a newer bios that what this came with, since the mobo is brand spanking new - from windows system information:

BIOS Version/Date American Megatrends Inc. P2.20, 7/5/2016

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Thu Dec 15, 2016 5:01 pm
by deepakdeshp
Please check if present macine is uefi, if yes then follow
viewtopic.php?t=209793?
Or try mint17.3

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Thu Dec 15, 2016 5:32 pm
by Minterator
I have Asus H170I and LM 17.3 and 18 work perfectly. You may need a BIOS update.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 12:07 am
by Sgthawker
FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10

http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 1:02 pm
by elmarts
I did the UEFI BIOS UPdate - no change in the liveCD behavior (black screen and no activity).

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 1:04 pm
by elmarts
deepakdeshp wrote:Please check if present macine is uefi, if yes then follow
viewtopic.php?t=209793?
Or try mint17.3
OK - Off to download 17.3 then.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 4:08 pm
by elmarts
And failure in the same way - unknown chipset from 17.3, 18 and 18.1; ah well - mobo is too bleeding edge for the current crop of Linux's,I guess.

Chipset
-------------------------------------------------------------------------
Northbridge Intel Skylake rev. 07
Southbridge Intel H170 rev. 31

Now to attempt to rescue my other machine whose 32 bit Mint seems to have flaked out -

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 5:25 pm
by deepakdeshp
[quote="Sgthawker"]FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10

http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS[/quotee] is your Bios updated to 7.10?

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Fri Dec 16, 2016 7:13 pm
by Sgthawker
I don't have that motherboard, mine is listed in my signature. I just looked up yours and found those links.

I have seen that fedora tends to be on the bleeding edge, so they might support that chipset with a newer linux kernel. Most drivers are built into the kernel, so newer kernels are most likely to support newer hardware.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Sat Dec 17, 2016 9:18 am
by elmarts
deepakdeshp wrote:
Sgthawker wrote:FWIW, there are 2 updated BIOS files on the ASRock website: 7.00 & 7.10
http://www.asrock.com/mb/Intel/H170M%20 ... ad&os=BIOS
is your Bios updated to 7.10?
Yes - I did that, and thank you for that pointer above.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Sat Dec 17, 2016 9:20 am
by elmarts
Sgthawker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Sat Dec 17, 2016 9:59 am
by deepakdeshp
elmarts wrote:
Sgthagwker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?
Version 18.1 can be downloaded. May be using same kernel as version 18.I am not sure.

Re: Intel h170 chipset not recognized during installation attempt?

Posted: Sat Dec 17, 2016 10:55 am
by Minterator
elmarts wrote:
Sgthawker wrote:... newer kernels are most likely to support newer hardware.
So if I want to stay with Mint (which I really like btw), I will need to wait for version 19, which should have an updated kernal?
No, both Linux MInt 17.3 & 18 support the Intel H170/Z170 chipset. There is something wrong with your mobo or BIOS.