Linux mint Sonya installer 18.2 cinnamon 32-bit crash

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fredand44
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Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Thu Nov 09, 2017 3:06 am

Hello guys!

I hope for some help.

My mum used Linux mint Sara 18.something but she complained that a lot web sites always said that her browser was too old. So I thought that a update+upgrade and a upgrade of Chorme after that would do the trick. But unfortenately the upgrade did not go well. If I remember correct some lib was corrupt or something.

How ever I decided that I should reinstall Linux Mint Sara instead. Well at home, I started the installer, but If I remeber correct the Installer said that there might be something wrong with the dvd-lens or the dvd itself (it might be needed to burn in slower speed) or the harddrive or it is to hot.

Okay, so I decided to download the latest Linux Mint Sonya Cinnamon 18.2 - 32 bit and burned it with speed x4 with my own Linux Mint Sara > Brasero.
But again, same error.
I tried to format the harddrive with the installer.
But again, same error.

I then bought a new harddrive, a SSD this time, https://www.dustinhome.se/product/50109 ... dnow-uv400.
But agian, same error.

Then I bought a DVD-lens-polish-kit. I put it in the DVD-player, and it run for a bit. Unfortenately the the correct way is to play the DVD. But now In my case I got en empty harddrive so I can not actaully play the DVD in the right way.
How ever, still the same error.

Do you guys got any advises?
Is there some other way to install Mint?
Could I install from some other media?

Best regards
Fredrik

michael louwe
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Thu Nov 09, 2017 4:13 am

@ fredand44, .......

fredand44 wrote:Could I install from some other media?

.
Yes, eg a 4GB USB Flash-drive. Please refer to ... https://linoxide.com/linux-how-to/insta ... usb-flash/
... Other programs are Unetbootin, Rufus, Win32 Disk Imager, Etcher, USB Image Writer, etc.

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prestonR
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby prestonR » Thu Nov 09, 2017 12:13 pm

Please check two things before you proceed:
- Does your (Mum's) hardware really demand that you use 32-bit? If you're not sure find out or post the details here. Google has stopped 32-bit support for its Chrome browser earlier this year, so there is no way to update Chrome on a 32-bit machine. Other software is sure to follow. In short, 32-bit is dead.
- If you really need 32-bit the machine will be dated; do you really need the Cinnamon edition? It's the heaviest of Mint's desktops and the only one that needs tight integration of graphics card and driver. On typical 32-bit hardware a move to Mate will consume about 20% less resources and power during most common usage scenarios.

fredand44
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Thu Nov 09, 2017 12:35 pm

Hello guys!

Aha so that way Chrome was not possible to update! Thanks alot for that info!!

For all these years, I bought it for my self 2008, later a gave it to Mum, I never thought about the chip-set.
But I googled the processor (INTEL CORE 2 DUO E4500 2.2GHZ 2MB 800MHZ S-775) and found:
https://ark.intel.com/products/30781/In ... 00-MHz-FSB
...it actually looks like it is a 64-bit!!!!

I will at once burn a 64-bit-image, perhaps Mate instead.

If it does not work I will try the USB alternative.

I will get back to you with status of progress.

Best regards
Fredrik

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prestonR
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby prestonR » Thu Nov 09, 2017 4:07 pm

That should definitely be capable of running a 64-bit OS. Try to use a USB stick, old DVD drives can often become dodgy. And do go for Mate; you may get Cinnamon to run but it's a modern desktop environment and it isn't really made for old boxes. No difference in functionality.

fredand44
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Fri Nov 10, 2017 2:40 am

Hello!

I tried out the Sonya Cinnamon 64-bit ISO on a DVD, that one crashed as well.
I also tried a old DVD with Ubuntu 16 64-bit ISO on a DVD, that one also crashed.
Conclusion, just like you said, the DVD drive must be the problem.

To night I will try the USB-stick altrenative

Btw is it possible to use the USB-stick as normal memory after turning it into a boot-USB-stick?
...or is it changed for ever?

Btw 2 I guess the app USB Image Writer is a good choice to write the ISO to the USB?
I guess that app helps me of choosing the correct "of", since it is a bit dangerous part, since the tutorial at:
https://linoxide.com/linux-how-to/insta ... usb-flash/
...point out that it is important.
Or is there some other way of telling the "of"?



Best regards
Fredrik

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Fri Nov 10, 2017 5:05 am

@ fredand44, .......

fredand44 wrote:I guess that app helps me of choosing the correct "of", since it is a bit dangerous part, since the tutorial at:
https://linoxide.com/linux-how-to/insta ... usb-flash/
...point out that it is important.
Or is there some other way of telling the "of"?


The "of" factor refers to the dd command tool in Linux Terminal. USB Image Writer(>Accessories) is a GUI tool, ie not a command tool.
... Both tools require you to "burn" or write the LM 18.x ISO file onto the correct drive, ie onto the USB Flash-drive and not onto the internal hard-drive. The internal hard-drive is usually designated as /dev/sda while the attached USB Flash-drive is usually designated as /dev/sdb.
... To check this in LM, go to >Accessories >Disk >Drive

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby prestonR » Fri Nov 10, 2017 5:33 am

is it possible to use the USB-stick as normal memory after turning it into a boot-USB-stick?

Absolutely. On Mate you have 'USB stick formatter' included, does exactly what the name suggests.

I guess the app USB Image Writer is a good choice to write the ISO to the USB?

Best.

I guess that app helps me of choosing the correct "of", since it is a bit dangerous part

The 'USB Image Writer' asks you 2 questions:
- 'Write Image': point to the .iso file that you want to burn onto the USB drive
- 'to' : point to your USB drive
If you mess up the second step and point to another USB drive that's been plugged in then all data on it will be gone. You can avoid that by disconnecting all unneeded devices and pay attention to device name/manufacturer and the given size.

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Fri Nov 10, 2017 4:55 pm

Hello Guys!

First of all, thanks for all help and your time!

How ever, still no success. I hardly not believe it my self.

1) I burned my already downloaded ISO linuxmint-18.2-cinnamon-64bit.iso to my USB Scandisk 8Gb witj USB Image Writer.
Put it in the computer and booted. At approximately the same point this installer crashed as well????
Ok I thought to my self I will try "Mate" then.

2) Downloaded linuxmint-18.2-mate-64bit.iso and burned to the USB.
But at the same point it also crashed.
Rebooted and tailed syslog and I took a photo of it when it crashed.

What do you think guys?
Best regards
Fredrik

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prestonR
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby prestonR » Fri Nov 10, 2017 5:20 pm

Ok, as far as I can see there are 2 options:
- your iso is corrupt
- your hard drive is about to go

Did you verify the downloaded iso? On your Mint machine open a terminal in the folder where the iso file is located and for the 64-bit Mate 18.2 iso run:

Code: Select all

sha256sum linuxmint-18.2-mate-64bit.iso
and it should return (according to the official sha256sum.txt https://ftp.heanet.ie/mirrors/linuxmint ... 256sum.txt) 1e5110d58794634ba935678825ce0d5279daa03d41c81226a871e8497e3cc35a

or for the 64-bit Cinnamon 18.2 iso run:

Code: Select all

sha256sum linuxmint-18.2-cinnamon-64bit.iso
and it should return
d50e69a3e6d6b9d4b9cbe56cd3736cef665b708a4a2e5d9024f8eef439a91bba

michael louwe
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Fri Nov 10, 2017 5:57 pm

@ fredand44, .......

fredand44 wrote:?

.
Since it is a new SSD, it is unlikely to be the problem. Run a Live LM session. Go to >Accessories >Disk to ensure that the SSD is in ms-dos/MBR mode and not in GPT mode. If in GPT mode, launch GParted to change the SSD to ms-dos mode, >Create new partition table >ms-dos >Apply. If the new SSD was already in ms-dos mode, then format the SSD before doing the install. It could be that the SSD was pre-configured by the OEM for modern UEFI computers.

fredand44
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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Sat Nov 11, 2017 11:26 am

Hello!

I checked the checksums.
I am not sure how to check the disk, but below is a screen shot.

Best regards

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Sat Nov 11, 2017 11:31 am

I also experiece that I get locked out from my Live Session
At this page it sounds that my ISO or USB is corrupt
https://ubuntuforums.org/showthread.php?t=2254136

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Sat Nov 11, 2017 11:32 am

My firefox also crashes during L S.
I will try to download he image again and write to the USB again.
All ideas is most welcome.

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Sat Nov 11, 2017 11:47 am

@ fredand44, .......

If prompted for your credentials during a Live session; ...
username = mint
password = blank, or just press Enter.

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Sat Nov 11, 2017 2:19 pm

Hello,
Does the screen shot say something about the ms-dos mode?
Best regards
Fredrik

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Sat Nov 11, 2017 3:08 pm

@ fredand44, .......

Yes, your SSD is in ms-dos or MBR mode.

To format the SSD ... https://askubuntu.com/questions/342857/ ... ng-gparted

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby fredand44 » Tue Nov 14, 2017 3:39 am

Hello Guys!

Still no success, last attempt was to write the ISO from a Win Xp OS to the USB.
But during install it still crashes, (something like files x is not matching source, retry or abort or skip) then crash.

I assembled a image just to try to find the "mutual error" and to see all parts of the puzzel.
I have not tried all combos, but several.

All ideas are most welcome.

Best regards
Fredrik

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby michael louwe » Tue Nov 14, 2017 6:23 am

@ fredand44, .......

According to https://sites.google.com/site/easylinuxtipsproject/mint , you should install LM 17.1 Cinnamon or Mate/Xfce 64bit(EOL = 2019) on your old 2008 computer.

Your Kingston SSD UV400 is a SATA 3 drive = should use SATA/AHCI mode in BIOS setup for the TRIM function, ie not IDE mode. Your old 2008 computer may only have the slower SATA 2 connections = still compatible with the SSD.

Burning an ISO file into a Live LM DVD can be quite unreliable in Linux - ie Brasero, xfburn and k3b. Try using the wodim command tool for burning DVD+R discs. Avoid DVD-R and DVD + - RW discs.
https://askubuntu.com/questions/174626/ ... e-terminal

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Re: Linux mint Sonya installer 18.2 cinnamon 32-bit crash

Postby prestonR » Tue Nov 14, 2017 8:06 am

I know that your mum's computer is non-uefi; is your own Mint Sara a uefi machine? If you're not sure run:

Code: Select all

[ -d /sys/firmware/efi ] && echo UEFI || echo BIOS

If this returns 'Bios' I have a work-around that'll either work and show us what's wrong or, at least, narrow the possible reasons for your errors:

Step 1 On your own Mint Sara machine:
- ideally disconnect all drives
- connect the SSD and plug in the LiveUSB of Mate (not Cinnamon!), make sure you've checked the hash of the iso file with sha256sum and used ImageWriter
- install but Do not install any proprietary drivers or firmware
- point the grub-install to the root of the SSD; if the SSD is the only drive it should be /dev/sda
- If the install finishes ok, shutdown and disconnect the SSD (without rebooting) and jump to 'Step 2'

If the error persists:
- repeat the above but swap the SSD with any other empty spare drive, even a 8GB or above usb stick will do
- If the install finishes ok on the spare drive: your new SSD is somehow faulty
- If the error persists on the spare drive: your install USB stick is broken

Step 2 On your mum's machine:
- connect the SSD and boot from it
- if it boots go to Driver Manager and install the recommended proprietary drivers
- if it doesn't, add 'nomodeset' at the grub screen; if you get a desktop go to Driver Manager and install the recommended proprietary drivers
- if you succeed there is a problem (on your mum's machine) with the USB ports you used for the LiveUSB; check the little cables/sockets to the mobo's USB headers and back to the break-out panel with the USB sockets

If there is no way to boot the Mate install on the SSD on your mum's machine but it boots on yours (maybe in fallback/recovery mode or with dodgy graphics/loud fan) then either a bios setting on your mum's machine screws this up or there is another hardware problem; check or swap sata/ide cables to the drive, check power cables from power supply to mobo, reset memory, clean all fans including the one in the power supply.


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