Mint freezes on login

Questions about Grub, UEFI,the liveCD and the installer
Forum rules
Before you post please read how to get help
Post Reply
avonian
Level 1
Level 1
Posts: 5
Joined: Wed Jan 17, 2018 11:45 am

Mint freezes on login

Post by avonian » Wed Jan 17, 2018 12:00 pm

Hi guys,

I have a new laptop i purchased and although i'm able to install linux mint 18.3 successfully, after I login, the mouse and keyboard and everything just freezes.

It's an MSI GE73-VR, like the one seen here https://www.msi.com/Laptop/GE73VR-7RF-Raider.html

Specs are as follows:
- CPU Intel i7-7700HQ
- GeForce GTX 1070
- 16GB DDR4 RAM
- 512GB SSD + 1TB (SATA) 7200rpm
- NIC Killer N1435

I tried changing the login setting to use 'software mode' rendering in cinnamon to no avail, also tried the xfce version instead of cinnamon, but same thing.

I would really appreciate help, Mint is my primary OS and if I can't get this working I'd like to try and return the laptop if I still can.

Thanks so much!

avonian
Level 1
Level 1
Posts: 5
Joined: Wed Jan 17, 2018 11:45 am

Re: Mint freezes on login

Post by avonian » Wed Jan 17, 2018 2:32 pm

Oh as a follow up... when booting into Mint via the USB Live boot (which is what I used to start the installation) I don't have any issues... it's only post installation, and specifically after successful login, that the freeze occurs.

User avatar
JerryF
Level 10
Level 10
Posts: 3136
Joined: Mon Jun 08, 2015 1:23 pm
Location: Rhode Island, USA

Re: Mint freezes on login

Post by JerryF » Wed Jan 17, 2018 2:47 pm

Can you try a reinstall and see what happens?
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

avonian
Level 1
Level 1
Posts: 5
Joined: Wed Jan 17, 2018 11:45 am

Re: Mint freezes on login

Post by avonian » Wed Jan 17, 2018 3:15 pm

Sure, trying now.

User avatar
Pjotr
Level 20
Level 20
Posts: 10970
Joined: Mon Mar 07, 2011 10:18 am
Location: The Netherlands (Holland)
Contact:

Re: Mint freezes on login

Post by Pjotr » Wed Jan 17, 2018 3:25 pm

Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.
Tip: 10 things to do after installing Linux Mint 19 Tara
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.

b0b
Level 1
Level 1
Posts: 1
Joined: Tue Mar 13, 2018 12:09 pm

Re: Mint freezes on login

Post by b0b » Tue Mar 13, 2018 12:43 pm

Hi, I also have a MSI GE73VR (same without SSD). But my one freezes a step earlier at installing mint. Tried it with different BIOS options/conf. (sec-boot;TPM,UEFI).. max.success was 50% of the installation:/ btw. inxi -Fx did not work in my mint-live.. any suggestions? thanks!!.

Post Reply

Return to “Installation & Boot”