Error installing Linux Mint 18.3

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manaeuropeo
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Error installing Linux Mint 18.3

Post by manaeuropeo » Thu Feb 22, 2018 9:04 pm

Hello,

I've tried to install Linux Mint 18.3 in my desktop computer and I got this error message:
https://i.imgur.com/YiaATg1.jpg
I've tried with both Cinamon and Mate versions. I can boot and run it normally with a flash drive but when I try to install it this massege shows. I also tried with different images and different software to burn the image in the flash drive. In fact I was able to install it in my laptop using the same usb image. I have no clue what i can do.

Thank you for your help.

Mattyboy
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Re: Error installing Linux Mint 18.3

Post by Mattyboy » Thu Feb 22, 2018 10:50 pm

A good place to start would be providing us with more information about your system.

Boot the live desktop again then run these terminal commands. Copy the out put then paste them back here using the code tags </>

Code: Select all

inxi -Fxz
needs to be a capital F

Code: Select all

blkid

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jimallyn
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Re: Error installing Linux Mint 18.3

Post by jimallyn » Fri Feb 23, 2018 12:04 am

A couple of possibilities: It used to be that some had problems with the slideshow that plays during the install. The cure for that one is to open a terminal and enter sudo apt-get remove ubiquity-slideshow-mint. Don't know if that problem still exists, but it's worth a try. More recently, some people have had problems installing if the computer is connected to the internet during the install process. Not sure if this problem still exists either, but it couldn't hurt to try installing without an internet connection.
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AZgl1500
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Re: Error installing Linux Mint 18.3

Post by AZgl1500 » Fri Feb 23, 2018 2:47 am

I just installed 18.3 Mate and 18.3 XCFE under Virtualbox, and I just let the slide show run, the last install I clicked on SKIP and found that to be a LOT more useful than the slideshow.

I had two instances where the installs failed, and would lock up.
I just deleted the Virtualbox setups and files for those, and then reran the installs.

but in all cases, the slideshow has never been a problem

My platform is Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia

manaeuropeo
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Re: Error installing Linux Mint 18.3

Post by manaeuropeo » Fri Feb 23, 2018 6:25 pm

Mattyboy wrote:
Thu Feb 22, 2018 10:50 pm
Boot the live desktop again then run these terminal commands. Copy the out put then paste them back here using the code tags </>

Code: Select all

inxi -Fxz
needs to be a capital F

Code: Select all

blkid
This is the output of the inxi -Fxz comand

Code: Select all

System:    Host: mint Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: Gigabyte model: GA-880GM-USB3
           Bios: Award v: F8 date: 10/15/2010
CPU:       Hexa core AMD Phenom II X6 1090T (-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 38572
           clock speeds: max: 3200 MHz 1: 1600 MHz 2: 800 MHz 3: 800 MHz
           4: 1600 MHz 5: 800 MHz 6: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RS880 [Radeon HD 4250]
           bus-ID: 01:05.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on AMD RS880 (DRM 2.49.0 / 4.10.0-38-generic, LLVM 4.0.0)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] RS880 HDMI Audio [Radeon HD 4200 Series]
           driver: snd_hda_intel bus-ID: 01:05.1
           Card-2 Native Instruments driver: USB Audio usb-ID: 001-002
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: ce00 bus-ID: 03:00.0
           IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1008.0GB (0.3% used)
           ID-1: /dev/sda model: WDC_WD1002FAEX size: 1000.2GB temp: 38C
           ID-2: USB /dev/sdb model: DataTraveler_2.0 size: 7.7GB temp: 0C
Partition: ID-1: swap-1 size: 3.22GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 42.2C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 217 Uptime: 4 min Memory: 537.4/11506.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
And this of blkid

Code: Select all

/dev/sda1: LABEL="Reservado Windows" UUID="30F44D89F44D51F0" TYPE="ntfs" PARTUUID="00094ecd-01"
/dev/sda2: UUID="CE78F44378F42C39" TYPE="ntfs" PARTUUID="00094ecd-02"
/dev/sda4: UUID="40682F524EA5DC71" TYPE="ntfs" PARTUUID="00094ecd-04"
/dev/sda5: UUID="a6ca7979-b05c-434f-a248-64b3a5170665" TYPE="ext4" PARTUUID="00094ecd-05"
jimallyn wrote:
Fri Feb 23, 2018 12:04 am
A couple of possibilities: It used to be that some had problems with the slideshow that plays during the install. The cure for that one is to open a terminal and enter sudo apt-get remove ubiquity-slideshow-mint. Don't know if that problem still exists, but it's worth a try. More recently, some people have had problems installing if the computer is connected to the internet during the install process. Not sure if this problem still exists either, but it couldn't hurt to try installing without an internet connection.
I've tried both things and I got the same error message.
Last edited by manaeuropeo on Fri Feb 23, 2018 6:46 pm, edited 1 time in total.

Mattyboy
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Re: Error installing Linux Mint 18.3

Post by Mattyboy » Fri Feb 23, 2018 7:43 pm

Your board supports Linux. There were Linux issues with your Hexa core AMD CPU upon first release, way back when, but that's gotta have been sorted in the Kernel by now, it live boots.. .there's no obvious reason as to why the installer is crashing.
Exactly how did you create your boot media?

Same again and run

Code: Select all

lsblk
Whats the size of the ext4 sda5 partition?

On a side note you should install MATE on that system, you'll get better performance .

manaeuropeo
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Re: Error installing Linux Mint 18.3

Post by manaeuropeo » Sat Feb 24, 2018 5:36 pm

Mattyboy wrote:
Fri Feb 23, 2018 7:43 pm
Your board supports Linux. There were Linux issues with your Hexa core AMD CPU upon first release, way back when, but that's gotta have been sorted in the Kernel by now, it live boots.. .there's no obvious reason as to why the installer is crashing.
Exactly how did you create your boot media?

Same again and run

Code: Select all

lsblk
Whats the size of the ext4 sda5 partition?

On a side note you should install MATE on that system, you'll get better performance .
Output of lsblk

Code: Select all

NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 931,5G  0 disk 
├─sda1   8:1    0   100M  0 part 
├─sda2   8:2    0   100G  0 part 
├─sda3   8:3    0     1K  0 part 
├─sda4   8:4    0 778,4G  0 part /windows
├─sda5   8:5    0    50G  0 part /
└─sda6   8:6    0     3G  0 part [SWAP]
sr0     11:0    1  1024M  0 rom  
The size of de sd5 patition is 50GB. I have Arch Linux instaled there. It does live boot and I runs onother Linux ditro as well.
I created the boot madia with two different ways. With the Linux mint tool and another with a Windows app. I tried both. I used the same boot madia to install Mint on my laptop.

Mattyboy
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Re: Error installing Linux Mint 18.3

Post by Mattyboy » Sat Feb 24, 2018 6:44 pm

So, are you tying to install over Arch sda5, where are you trying to install? Maybe format that partition in Gparted before starting to 'clean it' so to speak.

As you didn't actually say which windows app you used to create the USB I'll say that using rufus has always been very reliable so maybe try that, despite your success elsewhere.

To be honest its got me stumped, I can't see an obvious reason why its failing.

Laurent85
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Re: Error installing Linux Mint 18.3

Post by Laurent85 » Sun Feb 25, 2018 6:12 am

The partition table is probably damaged or inconsistent, provide the following command output:

Code: Select all

sudo fdisk -l /dev/sda
Image

manaeuropeo
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Re: Error installing Linux Mint 18.3

Post by manaeuropeo » Sun Feb 25, 2018 11:23 am

Mattyboy wrote:
Sat Feb 24, 2018 6:44 pm
So, are you tying to install over Arch sda5, where are you trying to install? Maybe format that partition in Gparted before starting to 'clean it' so to speak.

As you didn't actually say which windows app you used to create the USB I'll say that using rufus has always been very reliable so maybe try that, despite your success elsewhere.

To be honest its got me stumped, I can't see an obvious reason why its failing.
Yes. I've tried Rufus.
Laurent85 wrote:
Sun Feb 25, 2018 6:12 am
The partition table is probably damaged or inconsistent, provide the following command output:

Code: Select all

sudo fdisk -l /dev/sda
Output of sudo fdisk -l /dev/sda

Code: Select all

Disco /dev/sda: 931,5 GiB, 1000204886016 bytes, 1953525168 sectores
Unidades: sectores de 1 * 512 = 512 bytes
Tamaño de sector (lógico/físico): 512 bytes / 512 bytes
Tamaño de E/S (mínimo/óptimo): 512 bytes / 512 bytes
Tipo de etiqueta de disco: dos
Identificador del disco: 0x00094ecd

Disposit.  Inicio  Comienzo      Final   Sectores Tamaño Id Tipo
/dev/sda1  *           2048     206847     204800   100M  7 HPFS/NTFS/exFAT
/dev/sda2            206848  209922047  209715200   100G  7 HPFS/NTFS/exFAT
/dev/sda3         209924094  321071103  111147010    53G  5 Extendida
/dev/sda4         321071104 1953523711 1632452608 778,4G  7 HPFS/NTFS/exFAT
/dev/sda5  *      209926144  314783743  104857600    50G 83 Linux
/dev/sda6         314783744  321071103    6287360     3G 82 Linux swap / Solaris

Las entradas de la tabla de particiones no están en el orden del disco.
There might be an inconsistency. At the end it says: 'The partition table entries are not in the order of the disk'. What's weird is that the error message comes right after I choose the language in the instalation program. I don't even get to the point where I chose the partition to install in. Should it be fixed if I clean the partition first? I'm affraid to do it. I need it to work and I can't take the risk to loose an operative Linux partition if it doesn't solve it.
Last edited by Moem on Sun Feb 25, 2018 12:02 pm, edited 1 time in total.
Reason: Fixed a quote

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BG405
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Re: Error installing Linux Mint 18.3

Post by BG405 » Sun Feb 25, 2018 12:58 pm

As you want to keep your Arch installation, is there enough free space in a Windows partition to shrink it and create a new partition for Mint?
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manaeuropeo
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Re: Error installing Linux Mint 18.3

Post by manaeuropeo » Sun Feb 25, 2018 2:36 pm

BG405 wrote:
Sun Feb 25, 2018 12:58 pm
As you want to keep your Arch installation, is there enough free space in a Windows partition to shrink it and create a new partition for Mint?
No. Maybe I didn't express myself well. I want to overwrite the Arch partition. I am affraid to clean the partition first and if it still doesn't work I don't have any Linux working. I that case I would have to install a third distro and hope it works. :roll:

Laurent85
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Re: Error installing Linux Mint 18.3

Post by Laurent85 » Sun Feb 25, 2018 6:23 pm

Remove the boot flag from /dev/sda5 even if I don't think that will solve the problem.

The partition table output looks correct, you may run testdisk to check the partition table consistency:

Code: Select all

apt update
apt install testdisk 
sudo testdisk /dev/sda
Select /dev/sda > Intel/PC partition > Analyse
If testdisk detects no errors press Q to exit.
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