Installation error

[rizly]

Hi,

I have been trying to install linux mint cinnamon in 2 of my laptops for last 3 days, But having boot error

these are options I tried for installation (I used a usb to boot)

option 1 : downloaded the mint cinnamon, 64. used rufus usd boot creator to make the usb to boot. and tried to install it.

option 2 : downloaded the older version of mint, tried it didn't work.

option 3 : downloaded older version of rufus and tried, didn't work.

option 4 : downloaded the 32 bit version and tried it didn't work.

option 5 : tried some other usb boot apps and tried didn't work.

I tried it in both of my HP laptops.

these are errors I am getting.

error 1 : failed to load idlinux.c32

error 2 : failed to load syslinux.c32

error 3 : no default or UI configuration directive found.

error 4 : boot error


So I have explained all the errors and steps I have made. Please help me out to install the mint on my laptops.

Thanks.

[WharfRat]

Hello rizly

Welcome to Linux Mint and the Linux Mint forum

It sounds like you might be using an outdated version of Rufus.

Try this version

[rizly]

Thank you WarfRat for your response.

Actually I tried using the latest version of the Rufus, Rufus 2.18 the installer version as well as the portable version.
and also I tried it with other usb boot apps too, Universal USB Installer

None of them worked. So there might be some other issues i think.

[WharfRat]

What size/capacity is the USB stick that you're using

[rizly]

4 GB USB

Do you think I should use another USB and see ?

[WharfRat]

4 GB USB

Do you think I should use another USB and see ?

That would be my suggestion.

The only encounters I've had with those errors were when a >32GIG usb was used or the image wasn't burnt - i.e., copying the iso image files to the media.

I've always used 8GIG sticks with no problems.

Also check the md5sum of the iso file to verify its integrity.

If the processor is a dual core then you should use the 64bit version otherwise use the 32bit version.

[michael louwe]

@ rizly, .......

.

.
What is the HP model.? Or post the Terminal output for inxi -Fxz and sudo parted -l.

Did you install in UEFI or Legacy BIOS mode.? Did you install with the "Erase disk and install LM" or "Something else" method.?

[rizly]

[/quote]

That would be my suggestion.

The only encounters I've had with those errors were when a >32GIG usb was used or the image wasn't burnt - i.e., copying the iso image files to the media.

I've always used 8GIG sticks with no problems.

Also check the md5sum of the iso file to verify its integrity.

If the processor is a dual core then you should use the 64bit version otherwise use the 32bit version.
[/quote]


Thank you very much for the suggestion, It's coz of the USB. I used a external hard drive and it worked.

thank you for your support.

[rizly]

@ rizly, .......

.

.
What is the HP model.? Or post the Terminal output for inxi -Fxz and sudo parted -l.

Did you install in UEFI or Legacy BIOS mode.? Did you install with the "Erase disk and install LM" or "Something else" method.?

@Machale.

Thank a lot for your support. The problem was solved. It was coz of the USB. I used an external harddrive and it worked.