Shutdown Lenovo Ideapad 100 often hangs.

[wimduk]

Issue
The shutdown process of my Lenovo Ideapad 100 working under Linux Mint 18.2 Sonya is not working properly.
The laptop stays in the shutdown process in 80% of the cases. I have to shut down the laptop by pressing the start button for a long time, of course I'm not happy with that.

I'm afraid this awkward shutdown process can damage my file system. Running the "SysRq key Process" at this time
(1. Hold CTRL + ALT, 2. Press and release SysRQ, 3. Press: R E S S O O (to shut the machine off)) does not work. But maybe I'm not doing something right.

I have this shutdown problem on several of my Linux Mint computers, while others of my Linux Mint computers do not have this problem.
So confusion everywhere. Searching the internet for the solution leads in many cases to the version of the Linux kernel used.

1. Lenovo Ideapad 100

Code: Select all

System:   Host:wim-Lenovo-ideapad-100-14IBY Kernel:4.10.0-40-generic i686 (32 bit gcc:5.4.0) 
          Desktop:Xfce 4.12.3 (Gtk 2.24.28) Distro:Linux Mint 18.2 Sonya 
Machine:  System:LENOVO product:80MH v:Lenovo ideapad 100-14IBY 
          Mobo:LENOVO model:Lenovo ideapad 1 v:No DPK Bios:LENOVO v:CCCN18WW(V2.04) date:11/11/2015 
CPU:      Dual coreIntel Celeron N2840 (-MCP-)cache:1024 KB 
          flags:(lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips:8663 
          clock speeds:max:2582 MHz 1:2482 MHz 2:1665 MHz 
Graphics: Card:Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display bus-ID:00:02.0 
          Display Server:X.Org 1.18.4 drivers:intel (unloaded: fbdev,vesa) Resolution:1280x720@60.00hz 
          GLX Renderer:Mesa DRI Intel Bay Trail x86/MMX/SSE2 GLX Version:3.0 Mesa 17.0.7 Direct Rendering:Yes 
Audio:    CardIntel Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller 
          driver:snd_hda_intel bus-ID:00:1b.0 
          Sound:Advanced Linux Sound Architecture v:k4.10.0-40-generic 
Network:  Card-1:Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller 
          driver:r8169 v:2.3LK-NAPI port:2000 bus-ID:03:00.0 
          IF:enp3s0 state:up speed:100 Mbps duplex:full mac:<filter> 
          Card-2:Realtek RTL8188EE Wireless Network Adapter driver:rtl8188ee port:1000 bus-ID:04:00.0 
          IF:wlp4s0 state:down mac:<filter> 
Drives:   HDD Total Size:750.2GB (56.2% used) ID-1:/dev/sda model:WDC_WD2500LPCX size:250.1GB 
          ID-2:USB /dev/sdb model:External_USB_3.0 size:500.1GB 
Partition:ID-1:/ size:20G used:9.6G (52%) fs:ext4 dev:/dev/sda5 
          ID-2:swap-1 size:2.11GB used:0.28GB (13%) fs:swap dev:/dev/sda6 
RAID:     No RAID devices: /proc/mdstat, md_mod kernel module present 
Sensors:  System Temperatures: cpu:44.0C mobo:N/A 
          Fan Speeds (in rpm): cpu:N/A 
Info:     Processes:206 Uptime:9:15 Memory:1276.3/1897.6MB Init:systemd runlevel:5 Gcc sys:5.4.0 
          Client:Shell (bash 4.3.481) inxi:2.2.35,

2. Linux kernel : 4.10.0-42

3. Linux Mint 18.2 Sonya, 32 bits.

What have I done? (Without result)
1. Grub adjusted: 1.1 sudo xed / etc / default / grub, 1.2 GRUB_CMDLINE_LINUX_DEFAULT = "quiet splash acpi = force", 1.3 sudo update-grub
2. Following the article "What is the best kernel for Linux Mint Sylvia_ [SOLVED]" I have booted Linux 4.4 several times.
   viewtopic. ... 0&t=265348
3. Changed kernel from 4.13.0-36.40-16.04.1 to 4.10.0-42

Asked
Who can and wants to let his / her light shine in this dark affair?

Thanks in advance for thinking along.
Wimduk

[thx-1138]

...some notes:
1) ...for correct REISUO => http://blog.kember.net/articles/reisub- ... x-restart/
2) ...when shutting down, when it appears to hang, press ESC, make a note of the messages displayed, and post them here...
3) ...only the latest 4.4.x or the latest 4.13.x are supported & receive bug fixes...

Edit: With a bit of googling...a workaround appears to exist here:
http://tuxicate.blogspot.com/2015/12/ub ... iby_9.html

PS: ...and with some more digging:
https://pcsupport.lenovo.com/gr/en/prod ... s/DS102802
Fixes applied since then compared to your BIOS version (CCCN18WW):

CCCN19WW
Fixed:
1. Disable ExitBootServiceEvent for reduce the Windows boot time.

CCCN20WW
Fixed:
1. [Important] Update includes some security fix£¨PCR# PCR802066090).
2. [Important] Update includes some security fix£¨PCR# PCR802139045).
3. [Important] Update includes some security fix£¨PCR# PCR802139048).

CCCN21WW
Fixed:
1. [Important] Update includes some security fix PCR# PCR802251819).

I wouldn't be surprised at all if the 'Disable ExitBootServiceEvent for reduce the Windows boot time' is related & would take care of it.
Still, start by trying out the workaround mentioned in the Tuxicate blog, and by pressing ESC while shutting off to see the messages....

[wimduk]

Hello thx-1138 ,

Many thanks for your fasr reply.
I will go through all of your comments and post my findings asap

Regards, wimduk

[wimduk]

Hello thx-1138,

Until now, I did not find sufficient time to go through your advises in detail.
We are now preparing our trip back from Spain to Germany (we are Dutch and retired) where we run a small Bed & Breakfast in the summer period.
I'll take the laptop with me and go through your advises in detail when we are back home.

So stayed tuned.

With kind regards,
wimduk

[wimduk]

Hello thx-1138,

Until yesterday I could not find the time and the sense of priority to look deeper in the shutdown problems of my Lenovo laptop. Shame on me!
A major handicap is that English is not my mother language and the Tuxicate - linux tweaks document is a very technical and complicated for me.
I was a bit afraid to change the BIOS, you never knows what will happen and what then the consequences are!

I made an abstract from the Tuxicate advice (which I will upload), carried out the activities, and my shutdown problems are solved. GREAT!.

Many, many thanks for your help
Wimduk

[Guillemot]

Huge Thanks for that valuable hint.
It ended an odyssey.
Worked for me on Lenovo Ideapad 305-15IBY.
Shutdown / Restart is now working.