No Network Connections • 18.3 "Sylvia"

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saazhopper
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No Network Connections • 18.3 "Sylvia"

Post by saazhopper » Mon Apr 16, 2018 5:05 pm

I'm installing 18.3 "Sylvia" on a Dell Optiplex 780, 4.10.0 - 38 - generic x86_64

The installation went fine; however, my network connections are greyed out. I've captured the error messages and have the – lspci -vv

The forum attachment size restriction is such that the information is not useful if presented as an attachment, so I've posted the errors.jpg and lspci -vv file to my web space

http://imageview360.com/LinuxMint_Installation

Being new to Linux Mint I do not know how to interpret the information, nor how to resolve the problems with the network drivers

Any help with this would be greatly appreciated. I really like Mint from what I've seen so far, but obviously I've got to get the network connections working before I can use it.

Thanks,

Richard

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kc1di
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Re: No Network Connections • 18.3 "Sylvia"

Post by kc1di » Wed Apr 18, 2018 7:50 am

Hello saazhopper and Welcome to Linux Mint Forums,
Can you give us a picture of what the following terminal command outputs.

Code: Select all

inxi -Fxz
This gives a snapshot of your system and will help those trying to help you.
Thanks.
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saazhopper
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Re: No Network Connections • 18.3 "Sylvia"

Post by saazhopper » Wed Apr 18, 2018 8:33 am

richard@RB ~ $ inxi -Fxz
System: Host: RB Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Dell product: OptiPlex 780
Mobo: Dell model: 03NVJ6 v: A02 Bios: Dell v: A05 date: 08/11/2010
CPU: Dual core Intel Core2 Duo E8400 (-MCP-) cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 11969
clock speeds: max: 2992 MHz 1: 2992 MHz 2: 2992 MHz
Graphics: Card: Intel 4 Series Integrated Graphics Controller bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1440x900@59.89hz
GLX Renderer: Mesa DRI Intel Q45/Q43
GLX Version: 2.1 Mesa 17.0.7 Direct Rendering: Yes
Audio: Card Intel 82801JD/DO (ICH10 Family) HD Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network: Card: Ralink MT7601U Wireless Adapter
driver: mt7601u usb-ID: 001-033
IF: null-if-id state: N/A mac: N/A
Drives: HDD Total Size: 336.1GB (2.9% used)
ID-1: /dev/sda model: ST3320413AS size: 320.1GB
ID-2: USB /dev/sdb model: USB_DISK size: 16.0GB
Partition: ID-1: / size: 289G used: 5.3G (2%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 472M used: 69M (16%) fs: ext2 dev: /dev/sda1
ID-3: swap-1 size: 4.19GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 34.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 198 Uptime: 2 min Memory: 497.2/3849.2MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

Thanks,
Richard

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kc1di
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Re: No Network Connections • 18.3 "Sylvia"

Post by kc1di » Wed Apr 18, 2018 9:16 am

This Ask Ubuntu post may be of Help. if you can get a temporary Ethernet connection that would be great. If not you'll have to down load the driver and associated file on another computer and put it on disk or usb stick and install it manually.
(Note: for future reference when you post terminal out put please enclose them in code tags (</>). It makes it easier to read.)

If you need further help just ask. Some one may have an easier way also.
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saazhopper
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Re: No Network Connections • 18.3 "Sylvia"

Post by saazhopper » Wed Apr 18, 2018 1:05 pm

"This Ask Ubuntu post may be of Help."
Am I missing something, or was there a link that you intended to include?

(</>). It makes it easier to read.)
I would be happy to include the above to make output easier to read
(beginner) where do I place?

At beginning: </
End: />

Thanks

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kc1di
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Re: No Network Connections • 18.3 "Sylvia"

Post by kc1di » Thu Apr 19, 2018 6:53 am

Yes, I'm sorry forgot to post the link :(
https://askubuntu.com/questions/457061/ ... stallation
The code tags can be clicked on from the tool menu at the top of the post area. you can highlight what you want included then click the code tags or click the code tags and past what you want between them. good luck.
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saazhopper
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Re: No Network Connections • 18.3 "Sylvia"

Post by saazhopper » Thu Apr 19, 2018 9:41 am

Thanks for posting the link. I will check it out.

I did get lucky and tried a Bear Extender Long Range Wi-Fi 1200 that I had around and it works!

I'm now able to connect to my Wi-Fi network and the internet; although good, I still want to sort out the problems with the built in.

Here is what I've tried so far with the Wi-Fi - did not work. The install seemed to go well...but

sudo apt-get install linux-headers-generic build-essential git
git clone https://github.com/art567/mt7601usta.git
cd mt7601usta/src
make
sudo make install
sudo cp RT2870STA.dat /etc/Wireless/RT2870STA/
sudo modprobe mt7601Usta

One improvement after running the above I'm no longer getting error messages on boots or shutdowns -- going to check this again now to be certain.

If I understand correctly what I've done so far only effects the Wi-Fi drivers, so I will still need to install drivers for ethernet

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kc1di
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Re: No Network Connections • 18.3 "Sylvia"

Post by kc1di » Thu Apr 19, 2018 1:12 pm

You are correct on the drivers you've installed so far. I did not see you ethernet card listed in the out put you posted so can't help you with that yet.
Good luck. That first dongle is know to be difficult to get going so you may be better off sticking with the one that works.
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