Occasional shutdown problem (solved)

[Wompoo]

On some occasions, my computer will not shut down correctly. Most times it does, but then sometimes will not do so.
When I select shutdown in the start menu, it will go to a dark grey screen, but the red light on the front is still on and fans running etc. indicating it is still running.
Computer details here:

jim@jim-System-Product-Name:~ > inxi -Szxx System: Host: jim-System-Product-Name Kernel: 4.4.0-116-generic x86_64 (64 bit gcc: 4.8.4) Desktop: KDE Plasma 4.14.2 (Qt 4.8.6) dm: mdm Distro: Linux Mint 17.3 Rosa

jim@jim-System-Product-Name:~ > inxi -Fxzd System: Host: jim-System-Product-Name Kernel: 4.4.0-116-generic x86_64 (64 bit gcc: 4.8.4) Desktop: KDE Plasma 4.14.2 (Qt 4.8.6) Distro: Linux Mint 17.3 Rosa Machine: Mobo: ASUSTeK model: P5G41T-M LX v: Rev X.0x Bios: American Megatrends v: 1101 date: 06/08/2012 CPU: Dual core Intel Core2 Duo E7500 (-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 11730 clock speeds: max: 2936 MHz 1: 1603 MHz 2: 1603 MHz Graphics: Card: Intel 4 Series Integrated Graphics Controller bus-ID: 00:02.0 Display Server: X.Org 1.17.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@59.8hz GLX Renderer: Mesa DRI Intel G41 GLX Version: 2.1 Mesa 10.5.9 Direct Rendering: Yes Audio: Card Intel NM10/ICH7 Family High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 Sound: Advanced Linux Sound Architecture v: k4.4.0-116-generic Network: Card: Qualcomm Atheros AR8131 Gigabit Ethernet driver: atl1c v: 1.0.1.1-NAPI port: ec00 bus-ID: 01:00.0 IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> Drives: HDD Total Size: 500.1GB (7.1% used) ID-1: /dev/sda model: CT500MX500SSD1 size: 500.1GB Optical: /dev/sr0 model: ASUS DRW-24D5MT rev: 1.00 dev-links: cdrom Features: speed: 12x multisession: yes audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running Partition: ID-1: / size: 440G used: 26G (7%) fs: ext4 dev: /dev/sda1 ID-2: swap-1 size: 8.55GB used: 0.00GB (0%) fs: swap dev: /dev/sda5 RAID: No RAID devices: /proc/mdstat, md_mod kernel module present Sensors: System Temperatures: cpu: 26.0C mobo: 25.0C Fan Speeds (in rpm): cpu: 1180 sys-1: 0 Info: Processes: 157 Uptime: 33 min Memory: 1212.1/7949.1MB Init: Upstart runlevel: 2 Gcc sys: 4.8.4 Client: Shell (bash 4.3.111) inxi: 2.2.28 jim@jim-System-Product-Name:~ >

Some assistance with this intermittent problem will be much appreciated.

[Wompoo]

I have installed kshutdown after receiving a suggestion from phd21.
Thanks Phil.

This will probably correct the problem.

[catweazel]

On some occasions, my computer will not shut down correctly.

The output that you posted is impossible to read. You can copy/paste from the terminal into your post, and enclose the results in-between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply.

As for the shutdown problem, this is more than likely due to some application you've been running. You need to take note of what applications you were running when the problem occurs.

[Wompoo]

Thanks for those instructions Catweazel. (I should have know this! -- apologies)
Is this how it should be posted?:

Code: Select all

jim@jim-System-Product-Name:~ > inxi -Fxzd 
System:    Host: jim-System-Product-Name Kernel: 4.4.0-116-generic x86_64 (64 bit gcc: 4.8.4)
           Desktop: KDE Plasma 4.14.2 (Qt 4.8.6) Distro: Linux Mint 17.3 Rosa
Machine:   Mobo: ASUSTeK model: P5G41T-M LX v: Rev X.0x Bios: American Megatrends v: 1101 date: 06/08/2012
CPU:       Dual core Intel Core2 Duo E7500 (-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 11730
           clock speeds: max: 2936 MHz 1: 1870 MHz 2: 2403 MHz
Graphics:  Card: Intel 4 Series Integrated Graphics Controller bus-ID: 00:02.0
           Display Server: X.Org 1.17.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@59.8hz
           GLX Renderer: Mesa DRI Intel G41 GLX Version: 2.1 Mesa 10.5.9 Direct Rendering: Yes
Audio:     Card Intel NM10/ICH7 Family High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-116-generic
Network:   Card: Qualcomm Atheros AR8131 Gigabit Ethernet
           driver: atl1c v: 1.0.1.1-NAPI port: ec00 bus-ID: 01:00.0
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 500.1GB (7.3% used) ID-1: /dev/sda model: CT500MX500SSD1 size: 500.1GB
           Optical: /dev/sr0 model: ASUS DRW-24D5MT rev: 1.00 dev-links: cdrom
           Features: speed: 12x multisession: yes
           audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 440G used: 27G (7%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 8.55GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 24.0C mobo: 22.0C
           Fan Speeds (in rpm): cpu: 1155 sys-1: 0
Info:      Processes: 158 Uptime: 36 min Memory: 1602.6/7949.1MB Init: Upstart runlevel: 2 Gcc sys: 4.8.4
           Client: Shell (bash 4.3.111) inxi: 2.2.28 
jim@jim-System-Product-Name:~ > 

As for the program that I might have been running, it is very likely to be FreeCad or Qcad, as I have been using both these a lot lately.

Thanks again,

Jim.