[SOLVED] Error in Mint 19 32bit boot from USB

[Angelo_C]

Hello!

is the first time I write here, and also I'm not a native english speaker, so forgive me for all language and content errors.
Moreover is the first time I install a Linux distro.

I'm working on an old Asus desktop , AMD Athlon 64 X2 dual core 4400+ processor, with 2GB of RAM. It's currently running a Windows Xp 2002 version and I want to change OS to make it faster and ready for the daily use.
I'm trying to install Mint 19 cinnamon 32bit on my desktop.
I created the live USB using Etcher and done all the checks of .iso integrity from the official Mint installation guide.

When start Mint from USB the following errors appears:

Code: Select all

[    0.118467] ACPI Exception: Could not find/resolve named package element: LMK
D (20170831/dspkginit-381)
[    0.118515] ACPI Exception: Could not find/resolve named package element: LMK
A (20170831/dspkginit-381)
[    0.118564] ACPI Exception: Could not find/resolve named package element: LMK
B (20170831/dspkginit-381)
[    0.118662] ACPI Exception: Could not find/resolve named package element: LMK
D (20170831/dspkginit-381)
[    0.118712] ACPI Exception: Could not find/resolve named package element: LMK
A (20170831/dspkginit-381)
[    0.118764] ACPI Exception: Could not find/resolve named package element: LMK
B (20170831/dspkginit-381)
[    0.118812] ACPI Exception: Could not find/resolve named package element: LMK
C (20170831/dspkginit-381)
[    0.118910] ACPI Exception: Could not find/resolve named package element: LMK
A (20170831/dspkginit-381)
[    0.118959] ACPI Exception: Could not find/resolve named package element: LMK
B (20170831/dspkginit-381)
[    0.120012] ACPI Exception: Could not find/resolve named package element: LMK
C (20170831/dspkginit-381)
[    0.120061] ACPI Exception: Could not find/resolve named package element: LMK
D (20170831/dspkginit-381)
[    0.120893] ACPI Exception: Could not find/resolve named package element: \_P
R_.CPU0 (20170831/dspkginit-381)
[   10.300018] ata3: softreset failed (device not ready)
[   12.052622] ata4: COMRESET failed (errno=-32)
[   12.572298] sd 7:0:0:0: [sdb] No Caching mode page found
[   12.572386] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[   22.174396] ata4: COMRESET failed (errno=-32)
[   32.414406] ata4: COMRESET failed (errno=-32)
[   68.766416] ata4: COMRESET failed (errno=-32)
[   68.766477] ata4: reset failed, giving up
[   68.766549] ata4: exception Emask 0x10 SAct 0x0 SErr 0x40d0202 action 0xe frozen t4
[   68.766642] ata4: irq_stat 0x00400040, connection status changed
[   68.766718] ata4: SError: { RecovComm Persist PHYRdyChg CommWake 10 B8B DevExch }

I couldn't catch the last few lines ( these are transcribed from a photo of the screen )

The the Mint OS starts in a sort recovery mode.

I hope I'm enough clear.

Any idea about this problem?

Thank you in advance for the help

[zcot]

Hi Angelo_C, Welcome.

I can not decipher what might be the problem there. However I can offer this:

If you want to change the OS to make it faster, then Xfce will be faster, not Cinnamon.

Also, that CPU is 64 bit, so you can use that version if you want to.

From my experience of using Etcher it will only create an UEFI mode USB session. Or at least that is how it seems to work for me(I do see it creating /boot/uefi each time and placing the files there instead) and but it never boots for me on an older similar XP aged pc. So, Rufus, or Unetbootin or one of those options is the only thing that succeeds for me.

If this has something to do with ACPI problems then you will have to dig around in your BIOS and change the settings. Look in advanced section. check in power area. Not sure what the setting will be called on any particular BIOS. Also if there is a settings that is specifically set to "Windows", change that. -maybe something about boot mode or type. Some systems use tables that are not generic if they are specific to booting a Windows OS.

[Angelo_C]

Hi zcot,

thank you for your help.

I've tried to create the USB using Rufus as suggested, but this doesn't solve the problem.
I've also tried the 64bit version but nothing changed.
I've changed also the ACPI power settings, trying all the possible choices (S1, S3 and S1&S3).

The error is always the same.

[zcot]

Did you try to start in compatibility mode? When you boot, stop the countdown timer by pressing a key.

[zcot]

I've changed also the ACPI power settings, trying all the possible choices (S1, S3 and S1&S3).

This is not a very interesting setting. (that handles how the system will handle suspend and hibernation modes)

Please give the model number of the Asus desktop and I will try to find what the exact settings are dealing with on this particular model of BIOS.

[Angelo_C]

Thank you again zcot for your help.

I've tried to start the compatibility mode, and i've installed cinnamon 64bit, removing Windows XP.

The new problem is that when I restart the pc again Mint starts in Fallback mode (as did before when the normal boot failed), saying that cinnamon crashed.

I've tried to find the pc model both from the mint terminal and the BIOS.

I've tried the command 'dmidecode -t system' in terminal and obtained

Code: Select all

# dmidecode 3.1
Getting SMBIOS data from sysfs.
SMBIOS 2.4 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
		Manufacturer: System manufacturer
		Product Name: System Product Name
		Version: System Version
		Serial Number: System Serial Number
		UUID: 0023B10A-F1A6-DC11-8FEB-001E8C17F938
		Wake-up Type: Power Switch
		SKU Number:
		Family:
		
Handle 0x003A, DMI type 32, 11 bytes
System Boot Information
		Status: No errors detected		

with no information.

The BIOS type is Phoenix - AwardBIOS CMOS Setup Utility, but searching in it I can't find infos about the desktop model.

[zcot]

Ok, great. So that seems like a candidate for "solving freezes" as explained in the Mint release notes. -that's typically the most common struggle when the system is in a non-detectable graphics hardware scenario. Give the nomodeset parameter a try temporarily and see if that works and give it a quick read in that section to see if any of that seems relevant.

Share the info from command: inxi -Fxxxrz

[phil996bp]

Hi,

I'm not sure if this will help but I've recently had a problem with LM19 not loading from a live cd on my hp desktop computer. The error messages suggested an acpi problem.

I found the BIOS software version was outdated so I upgraded it and solved the problem so it might be worth checking.

[Angelo_C]

To zcot,

here is the report

Code: Select all

System:    Host: ----- Kernel: 4.15.0-20-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.8 (Gtk 3.22.30-1ubuntu1) info: mate-panel dm: lightdm
           Distro: Linux Mint 19 Tara
Machine:   Device: desktop Mobo: ASUSTeK model: M2A-VM HDMI v: 1.XX serial: N/A
           BIOS: Phoenix v: ASUS M2A-VM HDMI 1501 date: 10/26/2007
CPU:       Dual core AMD Athlon 64 X2 4400+ (-MCP-) arch: K8 rev.F+ cache: 1024 KB
           flags: (lm nx sse sse2 sse3 svm) bmips: 7999
           clock speeds: min/max: 1000/2300 MHz 1: 2000 MHz 2: 2000 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RS690 [Radeon X1200] bus-ID: 01:05.0 chip-ID: 1002:791e
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1280x1024@60.02hz
           OpenGL: renderer: ATI RS690 version: 2.1 Mesa 18.0.0-rc5 Direct Render: Yes
Audio:     Card Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2 chip-ID: 1002:4383
           Sound: Advanced Linux Sound Architecture v: k4.15.0-20-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: dc00 bus-ID: 02:00.0 chip-ID: 10ec:8168
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 250.1GB (5.9% used)
           ID-1: /dev/sda model: WDC_WD2500AAJS size: 250.1GB serial: <filter>
Partition: ID-1: / size: 229G used: 14G (7%) fs: ext4 dev: /dev/sda1
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 27.0C mobo: 31.0C
           Fan Speeds (in rpm): cpu: 3082 psu: 0 sys-1: 0
Repos:     Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http://packages.linuxmint.com tara main upstream import backport #id:linuxmint_main
           deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
           deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
           deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           deb http://archive.canonical.com/ubuntu/ bionic partner
Info:      Processes: 166 Uptime: 11 min Memory: 531.8/1866.4MB Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191 running in gnome-terminal-) inxi: 2.3.56 

Thank you again

[zcot]

Hi, oh, I didn't see this yesterday.

Firstly, Xfce(or MATE) will run more efficiently on this 2GB dual-core 2.3GHz system, although that's just a preference if you are interested. But that's not about a hardware functionality problem.

Next, It looks like there are updates for the BIOS on this system which you should check out, maybe you will want to install those. I don't see any obvious bug fix that looks interesting based on that cpu chip specifically, but see some shared memory fixes that might be of interest, and at the least Version 1705 might have something useful. Anyway I'm looking here: https://www.asus.com/Motherboards/M2AVM ... _Download/

For the situation at hand, I'm looking at the manual here: https://dlcdnets.asus.com/pub/ASUS/mb/s ... m-hdmi.pdf

It looks like the easiest first try would be to change to: Plug & Play O/S [YES]

..see if that has any change.

If it did not change, then run this terminal command and share the results with us: dmesg (or paste all that info to a pastebin.com or dpaste site, or instead use command dmesg | nc termbin.com 9999 and show us the url)

[Angelo_C]

Hi,

I've tried to change the Plug & Play O/S to [YES], but nothing changes.
Here are the information from dmesg before

https://termbin.com/ml7p

and after

https://termbin.com/wv7e

the changes to the Plug & Play settings.

Thank you again

[jglen490]

Mint Cinnamon is not going to work with current hardware. I tried that with a sort of similar Toshiba laptop. It ALWAYS went back to Fallback mode. Mint Mate worked well and can be made to have a decent appearance. Mint XFCE would also work well, but is kinda "flat" in appearance.

Using a 32 bit version is not a problem with your current hardware. The main consequence of using a 32 bit OS is memory addressing - it will only address no more than 4GB of RAM. The software may "see" more RAM, but it will not be used. Again, my older Toshiba laptop runs Mint Mate 32 bit very nicely.

If you still have boot problems, please see https://linuxmint-installation-guide.re ... ot Options.

All this of course is based on the assumption that the .iso download checksum is correct.

[zcot]

you should look into BIOS updates, those are bugs reported that can not be fixed with software or kernel change.

Also, previously mentioned Cinnamon is not going to do well in the system.

[Angelo_C]

Thank you all very much for the help.

As suggested in the last replies I've tried with Mate, without touching the BIOS (maybe I'll update it in future), and worked.