Mint 19 grub2 crashes install (solved)

[ChrisAJ]

Hello again. I've been trying, in vain, to install Linux Mint 19 on an Acer Aspire ES 15. I am using the dvd drive and have configured the bios (UEFI) to boot from that drive. The disk loads and starts to install. Once it gets to install grub2 it crashes.

I then tried 18 to see if it was the install but the same result. Can anyone guide me through how to get round this problem?

Many thanks, Chris

[Larry78723]

Please post an inxi -Fxz report. This will give us a concise overview on your hardware and on how Mint sees it.

Here is how to generate the report and post it:
Boot from your installation media
Open a terminal window. Make it fullscreen to avoid unneeded linebreaks or chopped lines.
Execute the command

Code: Select all

 inxi -Fxzd 

exactly as it has been typed here.

Mark the complete text output which inxi -Fxz will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers.

The results will help us to help you.

Larry

[ChrisAJ]

Thanks larry, but how do I get to a terminal on a crashed install then send it to the forum?

[ChrisAJ]

Code: Select all

mint@mint:~$ inxi -Fxzd
System:
  Host: mint Kernel: 4.15.0-20-generic x86_64 bits: 64 compiler: gcc 
  v: 7.3.0 Desktop: Cinnamon 4.0.8 Distro: Linux Mint 19.1 Tessa 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: Acer product: Aspire ES1-533 v: V1.08 
  serial: <filter> 
  Mobo: Acer model: Stego_AP v: V1.08 serial: <filter> UEFI: Insyde v: 1.08 
  date: 01/20/2017 
Battery:
  ID-1: BAT1 charge: 35.9 Wh condition: 35.9/36.7 Wh (98%) 
  model: COMPAL 0038314234314341 status: Full 
CPU:
  Topology: Dual Core model: Intel Celeron N3350 bits: 64 type: MCP 
  arch: Goldmont rev: 9 L2 cache: 1024 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 4377 
  Speed: 796 MHz min/max: 800/2400 MHz Core speeds (MHz): 1: 796 2: 796 
Graphics:
  Device-1: Intel vendor: Acer Incorporated ALI driver: i915 v: kernel 
  bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 500 (Broxton 2x6) 
  v: 4.5 Mesa 18.0.5 direct render: Yes 
Audio:
  Device-1: Intel Celeron N3350/Pentium N4200/Atom E3900 Series Audio Cluster vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 00:0e.0 
  Sound Server: ALSA v: k4.15.0-20-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Acer Incorporated ALI driver: r8169 v: 2.3LK-NAPI port: 1000 
  bus ID: 01:00.0 
  IF: enp1s0 state: down mac: <filter> 
  Device-2: Intel driver: iwlwifi v: kernel port: 1000 bus ID: 02:00.0 
  IF: wlp2s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 31.5 MiB (0.0%) 
  ID-1: /dev/sda vendor: Toshiba model: MQ01ABD100 size: 931.51 GiB 
  temp: 37 C 
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: 1.00 
  dev-links: cdrom,cdrw,dvd,dvdrw 
  Features: speed: 62 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / size: 1.84 GiB used: 31.5 MiB (1.7%) fs: overlay source: ERR-102 
  ID-2: swap-1 size: 3.83 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3 
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 168 Uptime: 8m Memory: 3.68 GiB used: 553.3 MiB (14.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 
  inxi: 3.0.27 

[deepakdeshp]

Your processor Celeron is too weak for Cinnamon. Please use either Mate or XFCE desktop.

[ChrisAJ]

I'll give it a try, thanks

[ChrisAJ]

Crashed on grub2 again with Mate!

[Larry78723]

Is win8 or 10 installed on your Acer? If not, go into BIOS and make sure Secure Boot is disabled.

[ChrisAJ]

This worked

https://askubuntu.com/questions/862946/ ... re-es1-533

[ChrisAJ]

Larry & Deepak, thanks for your help. Much appreciated.

[deepakdeshp]

Larry & Deepak, thanks for your help. Much appreciated.

Glad that you were able to find the solution.