HP ProBook x360 435 G7

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SMG
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Re: HP ProBook x360 435 G7

Post by SMG »

If I punched the numbers correctly, it appears a newer BIOS/UEFI became available the end of August. Software and drivers for HP ProBook x360 435 G7 Notebook PC. It seems to have a different embedded controller than your current version. I do not know if that might help.

Here's the page for the firmware HP BIOS and System Firmware (S80). I was going to give you the Germany link, but when I changed the country at the bottom, it gave me a page that was a mix of part English and part German. That did not seem helpful. :roll:

I did a search on the 4500U and found quite a few laptops with it, but all were able to boot with the later 5.x kernels.
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Re: HP ProBook x360 435 G7

Post by SMG »

Are you booting with the laptop plugged in or only using battery power?

There is an issue when booting Linux on ASUS laptops with AMD processors that if the laptop is not plugged in then the boot stops at a black screen. If it is plugged in then it will boot. The workaround is to pass some acpi parameters in grub.

So far I'm only aware of that issue with ASUS, but given how your computer's start-up seemed to be going well then all of a sudden it did not, maybe it is a similar power-related issue. (I recalled the ASUS issue while reading through posts on the HP forum where people were complaining about how HP isn't fixing their firmware so it works well on Linux. Acpi issues are addressed in firmware.)

This type of issue would fit your observation of having issues with other distros and with getting a bit further with Manjaro.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Thanks SMG. Let me see how I can get the update done: No physical network plug on this thing, and Windows isn't setup either for that. My other HP machine (Probook X360 440 G1) does an automatic bios update via ethernet :-/

Concerning power supply: Always plugged in (so far). Also I have to correct you in this point: The machine is all new, booting never went right on this one. Like I wrote a couple of times now: Kernel 5.4 without driver and low resolution, or current kernel with a black screen. Never got anything different out of this one.

Edit: EFIs are quite smart nowadays. It has an option to install the .bin file from a specific folder on an USB device. After two failed attempts and correcting the error on my side (*facepalm*) the bios update is still in progress as I type this.

Hope this solves it. Wouldn't be the first time that bogus ACPI tables broke stuff for me.
Last edited by mwrsa on Sun Nov 22, 2020 10:28 am, edited 1 time in total.
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Re: HP ProBook x360 435 G7

Post by SMG »

Thanks for the quick feedback. I'm on my second pass through the log right now. Hopefully I will get some more ideas.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Whee you were even faster - I just added to my last post :lol:

EDIT: Now let me add to this one. Bios update went through without any hiccups - and without any effect on this current issue. Sad sad.
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Re: HP ProBook x360 435 G7

Post by SMG »

I finished another pass through the log and researched all I could think of that might possibly be the issue. I learned a lot, but unfortunately I've not yet figured out the issue. I think we need a copy of the Xorg log file for the boot that produces the black screen to be able to get to the next step of diagnosing this.

These two lines from the log show process 748 (Xorg - X Server) happened and then process 830 (start core dump) which then led to process 831(actual core dump).

Code: Select all

Nov 21 00:03:25 mwwork systemd[1]: Started Process Core Dump (PID 830/UID 0)
Nov 21 00:03:26 mwwork systemd-coredump[831]: Process 748 (Xorg) of user 0 dumped core.
There were lines before the actual core dump which referenced lightdm.service exiting due to a "failure" code, but apparently when X Server stops it sends that failure code to lightdm. Therefore we need to check Xorg.0.log. However, since you power off to get out of the black screen state, we may need Xorg.0.log.old because I believe a new log file should be created on the boot where you use recovery mode to get into the system. Both those files are in /var/log. I expect the one we need to see will have Failure somewhere in it.

There are some lines earlier in the log which may hint of an issue with the apu, but you have already tried updating the HP firmware, pulling in AMD firmware, and using different kernels. I'm not sure what other options there are unless maybe passing some kernel parameters might help. Hopefully, the Xorg log will gives us helpful information because everything I've found so far indicates using the newer kernels addresses Renoir graphics issues. I found nothing else anyone has done to get Renoir working. (And that has also been my experience here on this forum as well.)
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Alrighty, here comes: :)

Code: Select all

[     8.796] 
X.Org X Server 1.20.8
X Protocol Version 11, Revision 0
[     8.796] Build Operating System: Linux 4.15.0-115-generic x86_64 Ubuntu
[     8.796] Current Operating System: Linux mwwork 5.8.0-29-generic #31~20.04.1-Ubuntu SMP Fri Nov 6 16:10:42 UTC 2020 x86_64
[     8.796] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.8.0-29-generic root=UUID=4a32f041-9767-463a-b3c6-06a779344444 ro quiet splash
[     8.796] Build Date: 04 September 2020  01:34:27PM
[     8.796] xorg-server 2:1.20.8-2ubuntu2.4 (For technical support please see http://www.ubuntu.com/support) 
[     8.796] Current version of pixman: 0.38.4
[     8.796] 	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.
[     8.796] Markers: (--) probed, (**) from config file, (==) default setting,
	(++) from command line, (!!) notice, (II) informational,
	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[     8.796] (==) Log file: "/var/log/Xorg.0.log", Time: Mon Nov 23 20:42:30 2020
[     8.796] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[     8.796] (==) No Layout section.  Using the first Screen section.
[     8.796] (==) No screen section available. Using defaults.
[     8.796] (**) |-->Screen "Default Screen Section" (0)
[     8.796] (**) |   |-->Monitor "<default monitor>"
[     8.797] (==) No monitor specified for screen "Default Screen Section".
	Using a default monitor configuration.
[     8.797] (==) Automatically adding devices
[     8.797] (==) Automatically enabling devices
[     8.797] (==) Automatically adding GPU devices
[     8.797] (==) Automatically binding GPU devices
[     8.797] (==) Max clients allowed: 256, resource mask: 0x1fffff
[     8.797] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[     8.797] 	Entry deleted from font path.
[     8.797] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[     8.797] 	Entry deleted from font path.
[     8.797] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[     8.797] 	Entry deleted from font path.
[     8.797] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[     8.797] 	Entry deleted from font path.
[     8.797] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[     8.797] 	Entry deleted from font path.
[     8.797] (==) FontPath set to:
	/usr/share/fonts/X11/misc,
	/usr/share/fonts/X11/Type1,
	built-ins
[     8.797] (==) ModulePath set to "/usr/lib/xorg/modules"
[     8.797] (II) The server relies on udev to provide the list of input devices.
	If no devices become available, reconfigure udev or disable AutoAddDevices.
[     8.797] (II) Loader magic: 0x55b66b4e5020
[     8.797] (II) Module ABI versions:
[     8.797] 	X.Org ANSI C Emulation: 0.4
[     8.797] 	X.Org Video Driver: 24.1
[     8.797] 	X.Org XInput driver : 24.1
[     8.797] 	X.Org Server Extension : 10.0
[     8.798] (++) using VT number 7

[     8.798] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
[     8.801] (--) PCI:*(4@0:0:0) 1002:1636:103c:8735 rev 195, Mem @ 0xd0000000/268435456, 0xe0000000/2097152, 0xe0600000/524288, I/O @ 0x00002000/256, BIOS @ 0x????????/131072
[     8.801] (II) LoadModule: "glx"
[     8.801] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[     8.802] (II) Module glx: vendor="X.Org Foundation"
[     8.802] 	compiled for 1.20.8, module version = 1.0.0
[     8.802] 	ABI class: X.Org Server Extension, version 10.0
[     8.802] (==) Matched ati as autoconfigured driver 0
[     8.802] (==) Matched modesetting as autoconfigured driver 1
[     8.802] (==) Matched fbdev as autoconfigured driver 2
[     8.802] (==) Matched vesa as autoconfigured driver 3
[     8.802] (==) Assigned the driver to the xf86ConfigLayout
[     8.802] (II) LoadModule: "ati"
[     8.802] (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so
[     8.802] (II) Module ati: vendor="X.Org Foundation"
[     8.802] 	compiled for 1.20.5, module version = 19.1.0
[     8.802] 	Module class: X.Org Video Driver
[     8.802] 	ABI class: X.Org Video Driver, version 24.0
[     8.863] (II) LoadModule: "radeon"
[     8.863] (II) Loading /usr/lib/xorg/modules/drivers/radeon_drv.so
[     8.864] (II) Module radeon: vendor="X.Org Foundation"
[     8.864] 	compiled for 1.20.5, module version = 19.1.0
[     8.864] 	Module class: X.Org Video Driver
[     8.864] 	ABI class: X.Org Video Driver, version 24.0
[     8.864] (II) LoadModule: "modesetting"
[     8.864] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[     8.864] (II) Module modesetting: vendor="X.Org Foundation"
[     8.864] 	compiled for 1.20.8, module version = 1.20.8
[     8.864] 	Module class: X.Org Video Driver
[     8.864] 	ABI class: X.Org Video Driver, version 24.1
[     8.864] (II) LoadModule: "fbdev"
[     8.864] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[     8.864] (II) Module fbdev: vendor="X.Org Foundation"
[     8.864] 	compiled for 1.20.1, module version = 0.5.0
[     8.864] 	Module class: X.Org Video Driver
[     8.864] 	ABI class: X.Org Video Driver, version 24.0
[     8.864] (II) LoadModule: "vesa"
[     8.864] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[     8.864] (II) Module vesa: vendor="X.Org Foundation"
[     8.864] 	compiled for 1.20.4, module version = 2.4.0
[     8.864] 	Module class: X.Org Video Driver
[     8.864] 	ABI class: X.Org Video Driver, version 24.0
[     8.864] (II) RADEON: Driver for ATI/AMD Radeon chipsets:
	ATI Radeon Mobility X600 (M24), ATI FireMV 2400,
	ATI Radeon Mobility X300 (M24), ATI FireGL M24 GL,
	ATI Radeon X600 (RV380), ATI FireGL V3200 (RV380),
	ATI Radeon IGP320 (A3), ATI Radeon IGP330/340/350 (A4),
	ATI Radeon 9500, ATI Radeon 9600TX, ATI FireGL Z1, ATI Radeon 9800SE,
	ATI Radeon 9800, ATI FireGL X2, ATI Radeon 9600, ATI Radeon 9600SE,
	ATI Radeon 9600XT, ATI FireGL T2, ATI Radeon 9650, ATI FireGL RV360,
	ATI Radeon 7000 IGP (A4+), ATI Radeon 8500 AIW,
	ATI Radeon IGP320M (U1), ATI Radeon IGP330M/340M/350M (U2),
	ATI Radeon Mobility 7000 IGP, ATI Radeon 9000/PRO, ATI Radeon 9000,
	ATI Radeon X800 (R420), ATI Radeon X800PRO (R420),
	ATI Radeon X800SE (R420), ATI FireGL X3 (R420),
	ATI Radeon Mobility 9800 (M18), ATI Radeon X800 SE (R420),
	ATI Radeon X800XT (R420), ATI Radeon X800 VE (R420),
	ATI Radeon X850 (R480), ATI Radeon X850 XT (R480),
	ATI Radeon X850 SE (R480), ATI Radeon X850 PRO (R480),
	ATI Radeon X850 XT PE (R480), ATI Radeon Mobility M7,
	ATI Mobility FireGL 7800 M7, ATI Radeon Mobility M6,
	ATI FireGL Mobility 9000 (M9), ATI Radeon Mobility 9000 (M9),
	ATI Radeon 9700 Pro, ATI Radeon 9700/9500Pro, ATI FireGL X1,
	ATI Radeon 9800PRO, ATI Radeon 9800XT,
	ATI Radeon Mobility 9600/9700 (M10/M11),
	ATI Radeon Mobility 9600 (M10), ATI Radeon Mobility 9600 (M11),
	ATI FireGL Mobility T2 (M10), ATI FireGL Mobility T2e (M11),
	ATI Radeon, ATI FireGL 8700/8800, ATI Radeon 8500, ATI Radeon 9100,
	ATI Radeon 7500, ATI Radeon VE/7000, ATI ES1000,
	ATI Radeon Mobility X300 (M22), ATI Radeon Mobility X600 SE (M24C),
	ATI FireGL M22 GL, ATI Radeon X800 (R423), ATI Radeon X800PRO (R423),
	ATI Radeon X800LE (R423), ATI Radeon X800SE (R423),
	ATI Radeon X800 XTP (R430), ATI Radeon X800 XL (R430),
	ATI Radeon X800 SE (R430), ATI Radeon X800 (R430),
	ATI FireGL V7100 (R423), ATI FireGL V5100 (R423),
	ATI FireGL unknown (R423), ATI Mobility FireGL V5000 (M26),
	ATI Mobility Radeon X700 XL (M26), ATI Mobility Radeon X700 (M26),
	ATI Radeon X550XTX, ATI Radeon 9100 IGP (A5),
	ATI Radeon Mobility 9100 IGP (U3), ATI Radeon XPRESS 200,
	ATI Radeon XPRESS 200M, ATI Radeon 9250, ATI Radeon 9200,
	ATI Radeon 9200SE, ATI FireMV 2200, ATI Radeon X300 (RV370),
	ATI Radeon X600 (RV370), ATI Radeon X550 (RV370),
	ATI FireGL V3100 (RV370), ATI FireMV 2200 PCIE (RV370),
	ATI Radeon Mobility 9200 (M9+), ATI Mobility Radeon X800 XT (M28),
	ATI Mobility FireGL V5100 (M28), ATI Mobility Radeon X800 (M28),
	ATI Radeon X850, ATI unknown Radeon / FireGL (R480),
	ATI Radeon X800XT (R423), ATI FireGL V5000 (RV410),
	ATI Radeon X700 XT (RV410), ATI Radeon X700 PRO (RV410),
	ATI Radeon X700 SE (RV410), ATI Radeon X700 (RV410),
	ATI Radeon X1800, ATI Mobility Radeon X1800 XT,
	ATI Mobility Radeon X1800, ATI Mobility FireGL V7200,
	ATI FireGL V7200, ATI FireGL V5300, ATI Mobility FireGL V7100,
	ATI FireGL V7300, ATI FireGL V7350, ATI Radeon X1600, ATI RV505,
	ATI Radeon X1300/X1550, ATI Radeon X1550, ATI M54-GL,
	ATI Mobility Radeon X1400, ATI Radeon X1550 64-bit,
	ATI Mobility Radeon X1300, ATI Radeon X1300, ATI FireGL V3300,
	ATI FireGL V3350, ATI Mobility Radeon X1450,
	ATI Mobility Radeon X2300, ATI Mobility Radeon X1350,
	ATI FireMV 2250, ATI Radeon X1650, ATI Mobility FireGL V5200,
	ATI Mobility Radeon X1600, ATI Radeon X1300 XT/X1600 Pro,
	ATI FireGL V3400, ATI Mobility FireGL V5250,
	ATI Mobility Radeon X1700, ATI Mobility Radeon X1700 XT,
	ATI FireGL V5200, ATI Radeon X2300HD, ATI Mobility Radeon HD 2300,
	ATI Radeon X1950, ATI Radeon X1900, ATI AMD Stream Processor,
	ATI RV560, ATI Mobility Radeon X1900, ATI Radeon X1950 GT, ATI RV570,
	ATI FireGL V7400, ATI Radeon 9100 PRO IGP,
	ATI Radeon Mobility 9200 IGP, ATI Radeon X1200, ATI RS740,
	ATI RS740M, ATI Radeon HD 2900 XT, ATI Radeon HD 2900 Pro,
	ATI Radeon HD 2900 GT, ATI FireGL V8650, ATI FireGL V8600,
	ATI FireGL V7600, ATI Radeon 4800 Series, ATI Radeon HD 4870 x2,
	ATI Radeon HD 4850 x2, ATI FirePro V8750 (FireGL),
	ATI FirePro V7760 (FireGL), ATI Mobility RADEON HD 4850,
	ATI Mobility RADEON HD 4850 X2, ATI FirePro RV770,
	AMD FireStream 9270, AMD FireStream 9250, ATI FirePro V8700 (FireGL),
	ATI Mobility RADEON HD 4870, ATI Mobility RADEON M98,
	ATI FirePro M7750, ATI M98, ATI Mobility Radeon HD 4650,
	ATI Radeon RV730 (AGP), ATI Mobility Radeon HD 4670,
	ATI FirePro M5750, ATI RV730XT [Radeon HD 4670], ATI RADEON E4600,
	ATI Radeon HD 4600 Series, ATI RV730 PRO [Radeon HD 4650],
	ATI FirePro V7750 (FireGL), ATI FirePro V5700 (FireGL),
	ATI FirePro V3750 (FireGL), ATI Mobility Radeon HD 4830,
	ATI Mobility Radeon HD 4850, ATI FirePro M7740, ATI RV740,
	ATI Radeon HD 4770, ATI Radeon HD 4700 Series, ATI RV610,
	ATI Radeon HD 2400 XT, ATI Radeon HD 2400 Pro,
	ATI Radeon HD 2400 PRO AGP, ATI FireGL V4000, ATI Radeon HD 2350,
	ATI Mobility Radeon HD 2400 XT, ATI Mobility Radeon HD 2400,
	ATI RADEON E2400, ATI FireMV 2260, ATI RV670, ATI Radeon HD3870,
	ATI Mobility Radeon HD 3850, ATI Radeon HD3850,
	ATI Mobility Radeon HD 3850 X2, ATI Mobility Radeon HD 3870,
	ATI Mobility Radeon HD 3870 X2, ATI Radeon HD3870 X2,
	ATI FireGL V7700, ATI Radeon HD3690, AMD Firestream 9170,
	ATI Radeon HD 4550, ATI Radeon RV710, ATI Radeon HD 4350,
	ATI Mobility Radeon 4300 Series, ATI Mobility Radeon 4500 Series,
	ATI FirePro RG220, ATI Mobility Radeon 4330, ATI RV630,
	ATI Mobility Radeon HD 2600, ATI Mobility Radeon HD 2600 XT,
	ATI Radeon HD 2600 XT AGP, ATI Radeon HD 2600 Pro AGP,
	ATI Radeon HD 2600 XT, ATI Radeon HD 2600 Pro, ATI Gemini RV630,
	ATI Gemini Mobility Radeon HD 2600 XT, ATI FireGL V5600,
	ATI FireGL V3600, ATI Radeon HD 2600 LE,
	ATI Mobility FireGL Graphics Processor, ATI Radeon HD 3470,
	ATI Mobility Radeon HD 3430, ATI Mobility Radeon HD 3400 Series,
	ATI Radeon HD 3450, ATI Radeon HD 3430, ATI FirePro V3700,
	ATI FireMV 2450, ATI Radeon HD 3600 Series, ATI Radeon HD 3650 AGP,
	ATI Radeon HD 3600 PRO, ATI Radeon HD 3600 XT,
	ATI Mobility Radeon HD 3650, ATI Mobility Radeon HD 3670,
	ATI Mobility FireGL V5700, ATI Mobility FireGL V5725,
	ATI Radeon HD 3200 Graphics, ATI Radeon 3100 Graphics,
	ATI Radeon HD 3300 Graphics, ATI Radeon 3000 Graphics, SUMO, SUMO2,
	ATI Radeon HD 4200, ATI Radeon 4100, ATI Mobility Radeon HD 4200,
	ATI Mobility Radeon 4100, ATI Radeon HD 4290, ATI Radeon HD 4250,
	AMD Radeon HD 6310 Graphics, AMD Radeon HD 6250 Graphics,
	AMD Radeon HD 6300 Series Graphics,
	AMD Radeon HD 6200 Series Graphics, PALM, CYPRESS,
	ATI FirePro (FireGL) Graphics Adapter, AMD Firestream 9370,
	AMD Firestream 9350, ATI Radeon HD 5800 Series,
	ATI Radeon HD 5900 Series, ATI Mobility Radeon HD 5800 Series,
	ATI Radeon HD 5700 Series, ATI Radeon HD 6700 Series,
	ATI Mobility Radeon HD 5000 Series, ATI Mobility Radeon HD 5570,
	ATI Radeon HD 5670, ATI Radeon HD 5570, ATI Radeon HD 5500 Series,
	REDWOOD, ATI Mobility Radeon Graphics, CEDAR, ATI FirePro 2270,
	ATI Radeon HD 5450, CAYMAN, AMD Radeon HD 6900 Series,
	AMD Radeon HD 6900M Series, Mobility Radeon HD 6000 Series, BARTS,
	AMD Radeon HD 6800 Series, AMD Radeon HD 6700 Series, TURKS, CAICOS,
	ARUBA, TAHITI, PITCAIRN, VERDE, OLAND, HAINAN, BONAIRE, KABINI,
	MULLINS, KAVERI, HAWAII
[     8.867] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[     8.867] (II) FBDEV: driver for framebuffer: fbdev
[     8.867] (II) VESA: driver for VESA chipsets: vesa
[     8.867] (EE) open /dev/dri/card0: No such file or directory
[     8.867] (WW) Falling back to old probe method for modesetting
[     8.867] (EE) open /dev/dri/card0: No such file or directory
[     8.867] (II) Loading sub module "fbdevhw"
[     8.867] (II) LoadModule: "fbdevhw"
[     8.867] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[     8.867] (II) Module fbdevhw: vendor="X.Org Foundation"
[     8.867] 	compiled for 1.20.8, module version = 0.0.2
[     8.867] 	ABI class: X.Org Video Driver, version 24.1
[     8.867] (EE) open /dev/fb0: No such file or directory
[     8.867] (WW) Falling back to old probe method for fbdev
[     8.867] (II) Loading sub module "fbdevhw"
[     8.867] (II) LoadModule: "fbdevhw"
[     8.867] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[     8.867] (II) Module fbdevhw: vendor="X.Org Foundation"
[     8.867] 	compiled for 1.20.8, module version = 0.0.2
[     8.867] 	ABI class: X.Org Video Driver, version 24.1
[     8.867] (EE) open /dev/fb0: No such file or directory
[     8.868] vesa: Ignoring device with a bound kernel driver
[     8.868] (EE) Screen 0 deleted because of no matching config section.
[     8.868] (II) UnloadModule: "modesetting"
[     8.868] (EE) Screen 0 deleted because of no matching config section.
[     8.868] (II) UnloadModule: "fbdev"
[     8.868] (II) UnloadSubModule: "fbdevhw"
[     8.868] (EE) Screen 0 deleted because of no matching config section.
[     8.868] (II) UnloadModule: "vesa"
[     8.868] (EE) Device(s) detected, but none match those in the config file.
[     8.868] (==) Matched ati as autoconfigured driver 0
[     8.868] (==) Matched modesetting as autoconfigured driver 1
[     8.868] (==) Matched fbdev as autoconfigured driver 2
[     8.868] (==) Matched vesa as autoconfigured driver 3
[     8.868] (==) Assigned the driver to the xf86ConfigLayout
[     8.868] (II) LoadModule: "ati"
[     8.868] (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so
[     8.868] (II) Module ati: vendor="X.Org Foundation"
[     8.868] 	compiled for 1.20.5, module version = 19.1.0
[     8.868] 	Module class: X.Org Video Driver
[     8.868] 	ABI class: X.Org Video Driver, version 24.0
[     8.868] (II) LoadModule: "modesetting"
[     8.868] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[     8.868] (II) Module modesetting: vendor="X.Org Foundation"
[     8.868] 	compiled for 1.20.8, module version = 1.20.8
[     8.868] 	Module class: X.Org Video Driver
[     8.868] 	ABI class: X.Org Video Driver, version 24.1
[     8.868] (II) UnloadModule: "modesetting"
[     8.868] (II) Unloading modesetting
[     8.868] (II) Failed to load module "modesetting" (already loaded, 0)
[     8.868] (II) LoadModule: "fbdev"
[     8.868] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[     8.868] (II) Module fbdev: vendor="X.Org Foundation"
[     8.868] 	compiled for 1.20.1, module version = 0.5.0
[     8.868] 	Module class: X.Org Video Driver
[     8.868] 	ABI class: X.Org Video Driver, version 24.0
[     8.868] (II) UnloadModule: "fbdev"
[     8.868] (II) Unloading fbdev
[     8.868] (II) Failed to load module "fbdev" (already loaded, 0)
[     8.868] (II) LoadModule: "vesa"
[     8.868] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[     8.868] (II) Module vesa: vendor="X.Org Foundation"
[     8.868] 	compiled for 1.20.4, module version = 2.4.0
[     8.868] 	Module class: X.Org Video Driver
[     8.868] 	ABI class: X.Org Video Driver, version 24.0
[     8.868] (II) UnloadModule: "vesa"
[     8.868] (II) Unloading vesa
[     8.868] (II) Failed to load module "vesa" (already loaded, 0)
[     8.868] (II) RADEON: Driver for ATI/AMD Radeon chipsets:
	ATI Radeon Mobility X600 (M24), ATI FireMV 2400,
	ATI Radeon Mobility X300 (M24), ATI FireGL M24 GL,
	ATI Radeon X600 (RV380), ATI FireGL V3200 (RV380),
	ATI Radeon IGP320 (A3), ATI Radeon IGP330/340/350 (A4),
	ATI Radeon 9500, ATI Radeon 9600TX, ATI FireGL Z1, ATI Radeon 9800SE,
	ATI Radeon 9800, ATI FireGL X2, ATI Radeon 9600, ATI Radeon 9600SE,
	ATI Radeon 9600XT, ATI FireGL T2, ATI Radeon 9650, ATI FireGL RV360,
	ATI Radeon 7000 IGP (A4+), ATI Radeon 8500 AIW,
	ATI Radeon IGP320M (U1), ATI Radeon IGP330M/340M/350M (U2),
	ATI Radeon Mobility 7000 IGP, ATI Radeon 9000/PRO, ATI Radeon 9000,
	ATI Radeon X800 (R420), ATI Radeon X800PRO (R420),
	ATI Radeon X800SE (R420), ATI FireGL X3 (R420),
	ATI Radeon Mobility 9800 (M18), ATI Radeon X800 SE (R420),
	ATI Radeon X800XT (R420), ATI Radeon X800 VE (R420),
	ATI Radeon X850 (R480), ATI Radeon X850 XT (R480),
	ATI Radeon X850 SE (R480), ATI Radeon X850 PRO (R480),
	ATI Radeon X850 XT PE (R480), ATI Radeon Mobility M7,
	ATI Mobility FireGL 7800 M7, ATI Radeon Mobility M6,
	ATI FireGL Mobility 9000 (M9), ATI Radeon Mobility 9000 (M9),
	ATI Radeon 9700 Pro, ATI Radeon 9700/9500Pro, ATI FireGL X1,
	ATI Radeon 9800PRO, ATI Radeon 9800XT,
	ATI Radeon Mobility 9600/9700 (M10/M11),
	ATI Radeon Mobility 9600 (M10), ATI Radeon Mobility 9600 (M11),
	ATI FireGL Mobility T2 (M10), ATI FireGL Mobility T2e (M11),
	ATI Radeon, ATI FireGL 8700/8800, ATI Radeon 8500, ATI Radeon 9100,
	ATI Radeon 7500, ATI Radeon VE/7000, ATI ES1000,
	ATI Radeon Mobility X300 (M22), ATI Radeon Mobility X600 SE (M24C),
	ATI FireGL M22 GL, ATI Radeon X800 (R423), ATI Radeon X800PRO (R423),
	ATI Radeon X800LE (R423), ATI Radeon X800SE (R423),
	ATI Radeon X800 XTP (R430), ATI Radeon X800 XL (R430),
	ATI Radeon X800 SE (R430), ATI Radeon X800 (R430),
	ATI FireGL V7100 (R423), ATI FireGL V5100 (R423),
	ATI FireGL unknown (R423), ATI Mobility FireGL V5000 (M26),
	ATI Mobility Radeon X700 XL (M26), ATI Mobility Radeon X700 (M26),
	ATI Radeon X550XTX, ATI Radeon 9100 IGP (A5),
	ATI Radeon Mobility 9100 IGP (U3), ATI Radeon XPRESS 200,
	ATI Radeon XPRESS 200M, ATI Radeon 9250, ATI Radeon 9200,
	ATI Radeon 9200SE, ATI FireMV 2200, ATI Radeon X300 (RV370),
	ATI Radeon X600 (RV370), ATI Radeon X550 (RV370),
	ATI FireGL V3100 (RV370), ATI FireMV 2200 PCIE (RV370),
	ATI Radeon Mobility 9200 (M9+), ATI Mobility Radeon X800 XT (M28),
	ATI Mobility FireGL V5100 (M28), ATI Mobility Radeon X800 (M28),
	ATI Radeon X850, ATI unknown Radeon / FireGL (R480),
	ATI Radeon X800XT (R423), ATI FireGL V5000 (RV410),
	ATI Radeon X700 XT (RV410), ATI Radeon X700 PRO (RV410),
	ATI Radeon X700 SE (RV410), ATI Radeon X700 (RV410),
	ATI Radeon X1800, ATI Mobility Radeon X1800 XT,
	ATI Mobility Radeon X1800, ATI Mobility FireGL V7200,
	ATI FireGL V7200, ATI FireGL V5300, ATI Mobility FireGL V7100,
	ATI FireGL V7300, ATI FireGL V7350, ATI Radeon X1600, ATI RV505,
	ATI Radeon X1300/X1550, ATI Radeon X1550, ATI M54-GL,
	ATI Mobility Radeon X1400, ATI Radeon X1550 64-bit,
	ATI Mobility Radeon X1300, ATI Radeon X1300, ATI FireGL V3300,
	ATI FireGL V3350, ATI Mobility Radeon X1450,
	ATI Mobility Radeon X2300, ATI Mobility Radeon X1350,
	ATI FireMV 2250, ATI Radeon X1650, ATI Mobility FireGL V5200,
	ATI Mobility Radeon X1600, ATI Radeon X1300 XT/X1600 Pro,
	ATI FireGL V3400, ATI Mobility FireGL V5250,
	ATI Mobility Radeon X1700, ATI Mobility Radeon X1700 XT,
	ATI FireGL V5200, ATI Radeon X2300HD, ATI Mobility Radeon HD 2300,
	ATI Radeon X1950, ATI Radeon X1900, ATI AMD Stream Processor,
	ATI RV560, ATI Mobility Radeon X1900, ATI Radeon X1950 GT, ATI RV570,
	ATI FireGL V7400, ATI Radeon 9100 PRO IGP,
	ATI Radeon Mobility 9200 IGP, ATI Radeon X1200, ATI RS740,
	ATI RS740M, ATI Radeon HD 2900 XT, ATI Radeon HD 2900 Pro,
	ATI Radeon HD 2900 GT, ATI FireGL V8650, ATI FireGL V8600,
	ATI FireGL V7600, ATI Radeon 4800 Series, ATI Radeon HD 4870 x2,
	ATI Radeon HD 4850 x2, ATI FirePro V8750 (FireGL),
	ATI FirePro V7760 (FireGL), ATI Mobility RADEON HD 4850,
	ATI Mobility RADEON HD 4850 X2, ATI FirePro RV770,
	AMD FireStream 9270, AMD FireStream 9250, ATI FirePro V8700 (FireGL),
	ATI Mobility RADEON HD 4870, ATI Mobility RADEON M98,
	ATI FirePro M7750, ATI M98, ATI Mobility Radeon HD 4650,
	ATI Radeon RV730 (AGP), ATI Mobility Radeon HD 4670,
	ATI FirePro M5750, ATI RV730XT [Radeon HD 4670], ATI RADEON E4600,
	ATI Radeon HD 4600 Series, ATI RV730 PRO [Radeon HD 4650],
	ATI FirePro V7750 (FireGL), ATI FirePro V5700 (FireGL),
	ATI FirePro V3750 (FireGL), ATI Mobility Radeon HD 4830,
	ATI Mobility Radeon HD 4850, ATI FirePro M7740, ATI RV740,
	ATI Radeon HD 4770, ATI Radeon HD 4700 Series, ATI RV610,
	ATI Radeon HD 2400 XT, ATI Radeon HD 2400 Pro,
	ATI Radeon HD 2400 PRO AGP, ATI FireGL V4000, ATI Radeon HD 2350,
	ATI Mobility Radeon HD 2400 XT, ATI Mobility Radeon HD 2400,
	ATI RADEON E2400, ATI FireMV 2260, ATI RV670, ATI Radeon HD3870,
	ATI Mobility Radeon HD 3850, ATI Radeon HD3850,
	ATI Mobility Radeon HD 3850 X2, ATI Mobility Radeon HD 3870,
	ATI Mobility Radeon HD 3870 X2, ATI Radeon HD3870 X2,
	ATI FireGL V7700, ATI Radeon HD3690, AMD Firestream 9170,
	ATI Radeon HD 4550, ATI Radeon RV710, ATI Radeon HD 4350,
	ATI Mobility Radeon 4300 Series, ATI Mobility Radeon 4500 Series,
	ATI FirePro RG220, ATI Mobility Radeon 4330, ATI RV630,
	ATI Mobility Radeon HD 2600, ATI Mobility Radeon HD 2600 XT,
	ATI Radeon HD 2600 XT AGP, ATI Radeon HD 2600 Pro AGP,
	ATI Radeon HD 2600 XT, ATI Radeon HD 2600 Pro, ATI Gemini RV630,
	ATI Gemini Mobility Radeon HD 2600 XT, ATI FireGL V5600,
	ATI FireGL V3600, ATI Radeon HD 2600 LE,
	ATI Mobility FireGL Graphics Processor, ATI Radeon HD 3470,
	ATI Mobility Radeon HD 3430, ATI Mobility Radeon HD 3400 Series,
	ATI Radeon HD 3450, ATI Radeon HD 3430, ATI FirePro V3700,
	ATI FireMV 2450, ATI Radeon HD 3600 Series, ATI Radeon HD 3650 AGP,
	ATI Radeon HD 3600 PRO, ATI Radeon HD 3600 XT,
	ATI Mobility Radeon HD 3650, ATI Mobility Radeon HD 3670,
	ATI Mobility FireGL V5700, ATI Mobility FireGL V5725,
	ATI Radeon HD 3200 Graphics, ATI Radeon 3100 Graphics,
	ATI Radeon HD 3300 Graphics, ATI Radeon 3000 Graphics, SUMO, SUMO2,
	ATI Radeon HD 4200, ATI Radeon 4100, ATI Mobility Radeon HD 4200,
	ATI Mobility Radeon 4100, ATI Radeon HD 4290, ATI Radeon HD 4250,
	AMD Radeon HD 6310 Graphics, AMD Radeon HD 6250 Graphics,
	AMD Radeon HD 6300 Series Graphics,
	AMD Radeon HD 6200 Series Graphics, PALM, CYPRESS,
	ATI FirePro (FireGL) Graphics Adapter, AMD Firestream 9370,
	AMD Firestream 9350, ATI Radeon HD 5800 Series,
	ATI Radeon HD 5900 Series, ATI Mobility Radeon HD 5800 Series,
	ATI Radeon HD 5700 Series, ATI Radeon HD 6700 Series,
	ATI Mobility Radeon HD 5000 Series, ATI Mobility Radeon HD 5570,
	ATI Radeon HD 5670, ATI Radeon HD 5570, ATI Radeon HD 5500 Series,
	REDWOOD, ATI Mobility Radeon Graphics, CEDAR, ATI FirePro 2270,
	ATI Radeon HD 5450, CAYMAN, AMD Radeon HD 6900 Series,
	AMD Radeon HD 6900M Series, Mobility Radeon HD 6000 Series, BARTS,
	AMD Radeon HD 6800 Series, AMD Radeon HD 6700 Series, TURKS, CAICOS,
	ARUBA, TAHITI, PITCAIRN, VERDE, OLAND, HAINAN, BONAIRE, KABINI,
	MULLINS, KAVERI, HAWAII
[     8.870] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[     8.870] (II) FBDEV: driver for framebuffer: fbdev
[     8.870] (II) VESA: driver for VESA chipsets: vesa
[     8.870] (WW) xf86OpenConsole: setpgid failed: Operation not permitted
[     8.870] (WW) xf86OpenConsole: setsid failed: Operation not permitted
[     8.870] (EE) open /dev/dri/card0: No such file or directory
[     8.870] (WW) Falling back to old probe method for modesetting
[     8.870] (EE) open /dev/dri/card0: No such file or directory
[     8.870] (II) Loading sub module "fbdevhw"
[     8.870] (II) LoadModule: "fbdevhw"
[     8.870] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[     8.870] (II) Module fbdevhw: vendor="X.Org Foundation"
[     8.870] 	compiled for 1.20.8, module version = 0.0.2
[     8.870] 	ABI class: X.Org Video Driver, version 24.1
[     8.870] (EE) open /dev/fb0: No such file or directory
[     8.870] (WW) Falling back to old probe method for fbdev
[     8.870] (II) Loading sub module "fbdevhw"
[     8.870] (II) LoadModule: "fbdevhw"
[     8.870] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[     8.870] (II) Module fbdevhw: vendor="X.Org Foundation"
[     8.870] 	compiled for 1.20.8, module version = 0.0.2
[     8.870] 	ABI class: X.Org Video Driver, version 24.1
[     8.870] (EE) open /dev/fb0: No such file or directory
[     8.870] vesa: Ignoring device with a bound kernel driver
[     8.870] (EE) Screen 0 deleted because of no matching config section.
[     8.870] (II) UnloadModule: "modesetting"
[     8.870] (EE) Screen 0 deleted because of no matching config section.
[     8.870] (II) UnloadModule: "fbdev"
[     8.870] (II) UnloadSubModule: "fbdevhw"
[     8.870] (II) UnloadSubModule: "fbdevhw"
[     8.870] (II) UnloadSubModule: "fbdevhw"
[     8.870] (EE) Screen 0 deleted because of no matching config section.
[     8.870] (II) UnloadModule: "vesa"
[     8.870] (EE) Device(s) detected, but none match those in the config file.
[     8.870] (EE) 
Fatal server error:
[     8.870] (EE) no screens found(EE) 
[     8.870] (EE) 
Please consult the The X.Org Foundation support 
	 at http://wiki.x.org
 for help. 
[     8.870] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[     8.870] (EE) 
[     8.871] (EE) Server terminated with error (1). Closing log file.
But I made another quite unsettling discovery:

The xserver-xorg-video-amdgpu package has no Renoir in its description! (v.19.1.0-1) It lists the following chip families: Bonaire, Hawaii, Kaveri, Kabini Mullins, Iceland, Tonga, Carrizo, Fiji, Stoney.
Not good (imho).
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Re: HP ProBook x360 435 G7

Post by SMG »

mwrsa wrote:
Mon Nov 23, 2020 3:57 pm
Alrighty, here comes: :)
Thanks for the log. I am working through it in tandem with the journalctl output to see if I can determine where in the process the errors are triggered.
mwrsa wrote:
Mon Nov 23, 2020 3:57 pm
But I made another quite unsettling discovery:

The xserver-xorg-video-amdgpu package has no Renoir in its description! (v.19.1.0-1) It lists the following chip families: Bonaire, Hawaii, Kaveri, Kabini Mullins, Iceland, Tonga, Carrizo, Fiji, Stoney.
Not good (imho).
I believe those are all stand-alone gpus. Renoir is an apu List of AMD accelerated processing units.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

True dat. Well then there's still hope.

Also last night I contacted the x.org mailing list since the issue is well beyond Mint, obviously, and referred them to this thread because it contains a ton of logs and documented fixing attempts already. Idk if they are happy about that, but I will certainly keep this thread posted in hopes of being the first one webwide that will contain a solution.
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Re: HP ProBook x360 435 G7

Post by SMG »

mwrsa wrote:
Tue Nov 24, 2020 4:58 am
Also last night I contacted the x.org mailing list since the issue is well beyond Mint, obviously, and referred them to this thread because it contains a ton of logs and documented fixing attempts already. Idk if they are happy about that, but I will certainly keep this thread posted in hopes of being the first one webwide that will contain a solution.
I don't believe it is an Xorg issue.

A kernel panic happened with amdgpu. So because amdgpu had problems, X Server didn't have what it needed. Notice the "Oops" five lines down.

Code: Select all

Nov 21 00:03:24 mwwork kernel: BUG: kernel NULL pointer dereference, address: 0000000000000f28
Nov 21 00:03:24 mwwork kernel: #PF: supervisor write access in kernel mode
Nov 21 00:03:24 mwwork kernel: #PF: error_code(0x0002) - not-present page
Nov 21 00:03:24 mwwork kernel: PGD 0 P4D 0 
Nov 21 00:03:24 mwwork kernel: Oops: 0002 [#1] SMP NOPTI
Nov 21 00:03:24 mwwork kernel: CPU: 4 PID: 185 Comm: systemd-udevd Not tainted 5.8.0-29-generic #31~20.04.1-Ubuntu
Nov 21 00:03:24 mwwork kernel: Hardware name: HP HP ProBook x360 435 G7/8735, BIOS S80 Ver. 01.01.04 06/30/2020
Nov 21 00:03:24 mwwork kernel: RIP: 0010:hdcp_create_workqueue+0x54/0x2e0 [amdgpu]
Nov 21 00:03:24 mwwork kernel: Code: 49 89 fd e8 fe fa ff ff 49 89 c4 48 85 c0 0f 84 5d 02 00 00 48 8b 3d b3 c9 cc c7 ba 00 14 00 00 be c0 0d 00 00 e8 4c b4 ad c6 <49> 89 84 24 18 0f 00 00 48 85 c0 0f 84 50 02 00 00 48 8b 3d 8c c9
Nov 21 00:03:24 mwwork kernel: RSP: 0018:ffffa8d6c03db800 EFLAGS: 00010282
Nov 21 00:03:24 mwwork kernel: RAX: ffff89cbe3fc4000 RBX: ffff89cbe8600000 RCX: 0000000000000000
Nov 21 00:03:24 mwwork kernel: RDX: 0000000000000000 RSI: ffffffffc07efa24 RDI: ffff89cbe3fc6000
Nov 21 00:03:24 mwwork kernel: RBP: ffffa8d6c03db840 R08: ffff89cbff7311c0 R09: ffff89cbfd806680
Nov 21 00:03:24 mwwork kernel: R10: ffffffff886697c0 R11: 0000000000000000 R12: 0000000000000010
Nov 21 00:03:24 mwwork kernel: R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000070
Nov 21 00:03:24 mwwork kernel: FS:  00007fc3284c7880(0000) GS:ffff89cbff700000(0000) knlGS:0000000000000000
Nov 21 00:03:24 mwwork kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Nov 21 00:03:24 mwwork kernel: CR2: 0000000000000f28 CR3: 00000003e9290000 CR4: 0000000000340ee0
Nov 21 00:03:24 mwwork kernel: Call Trace:
Nov 21 00:03:24 mwwork kernel:  amdgpu_dm_init.cold+0x138/0x231 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  dm_hw_init+0x13/0x30 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  amdgpu_device_ip_init+0x399/0x438 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  amdgpu_device_init.cold+0xa17/0xced [amdgpu]
Nov 21 00:03:24 mwwork kernel:  amdgpu_driver_load_kms+0x5c/0x230 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  amdgpu_pci_probe+0xfb/0x180 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  local_pci_probe+0x48/0x80
Nov 21 00:03:24 mwwork kernel:  pci_device_probe+0x10f/0x1b0
Nov 21 00:03:24 mwwork kernel:  really_probe+0x159/0x3d0
Nov 21 00:03:24 mwwork kernel:  driver_probe_device+0xe9/0x160
Nov 21 00:03:24 mwwork kernel:  device_driver_attach+0x5d/0x70
Nov 21 00:03:24 mwwork kernel:  __driver_attach+0x8f/0x150
Nov 21 00:03:24 mwwork kernel:  ? device_driver_attach+0x70/0x70
Nov 21 00:03:24 mwwork kernel:  bus_for_each_dev+0x7e/0xc0
Nov 21 00:03:24 mwwork kernel:  driver_attach+0x1e/0x20
Nov 21 00:03:24 mwwork kernel:  bus_add_driver+0x152/0x1f0
Nov 21 00:03:24 mwwork kernel:  driver_register+0x74/0xd0
Nov 21 00:03:24 mwwork kernel:  __pci_register_driver+0x54/0x60
Nov 21 00:03:24 mwwork kernel:  amdgpu_init+0x83/0x1000 [amdgpu]
Nov 21 00:03:24 mwwork kernel:  ? 0xffffffffc0b4b000
Nov 21 00:03:24 mwwork kernel:  do_one_initcall+0x4a/0x200
Nov 21 00:03:24 mwwork kernel:  ? kfree+0x231/0x250
Nov 21 00:03:24 mwwork kernel:  ? _cond_resched+0x19/0x30
Nov 21 00:03:24 mwwork kernel:  ? kmem_cache_alloc_trace+0x1a5/0x240
Nov 21 00:03:24 mwwork kernel:  do_init_module+0x62/0x240
Nov 21 00:03:24 mwwork kernel:  load_module+0xfbb/0x11d0
Nov 21 00:03:24 mwwork kernel:  __do_sys_finit_module+0xbe/0x120
Nov 21 00:03:24 mwwork kernel:  ? __do_sys_finit_module+0xbe/0x120
Nov 21 00:03:24 mwwork kernel:  __x64_sys_finit_module+0x1a/0x20
Nov 21 00:03:24 mwwork kernel:  do_syscall_64+0x49/0xc0
Nov 21 00:03:24 mwwork kernel:  entry_SYSCALL_64_after_hwframe+0x44/0xa9
Nov 21 00:03:24 mwwork kernel: RIP: 0033:0x7fc328a4989d
Nov 21 00:03:24 mwwork kernel: Code: 00 c3 66 2e 0f 1f 84 00 00 00 00 00 90 f3 0f 1e fa 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d c3 f5 0c 00 f7 d8 64 89 01 48
Nov 21 00:03:24 mwwork kernel: RSP: 002b:00007ffeb07a92d8 EFLAGS: 00000246 ORIG_RAX: 0000000000000139
Nov 21 00:03:24 mwwork kernel: RAX: ffffffffffffffda RBX: 000055a8f9a54c90 RCX: 00007fc328a4989d
Nov 21 00:03:24 mwwork kernel: RDX: 0000000000000000 RSI: 00007fc328926ded RDI: 0000000000000017
Nov 21 00:03:24 mwwork kernel: RBP: 0000000000020000 R08: 0000000000000000 R09: 0000000000000000
Nov 21 00:03:24 mwwork kernel: R10: 0000000000000017 R11: 0000000000000246 R12: 00007fc328926ded
Nov 21 00:03:24 mwwork kernel: R13: 0000000000000000 R14: 000055a8f9a66620 R15: 000055a8f9a54c90
Nov 21 00:03:24 mwwork kernel: Modules linked in: hid_generic amdgpu(+) crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel iommu_v2 gpu_sched crypto_simd i2c_algo_bit ttm cryptd rtsx_pci_sdmmc glue_helper drm_kms_helper syscopyarea i2c_piix4 sysfillrect sysimgblt ahci fb_sys_fops cec rc_core xhci_pci libahci nvme drm xhci_pci_renesas nvme_core rtsx_pci wmi video i2c_hid hid
Nov 21 00:03:24 mwwork kernel: CR2: 0000000000000f28
Nov 21 00:03:24 mwwork kernel: ---[ end trace 09e2fdc9dc90366d ]---
Nov 21 00:03:24 mwwork kernel: RIP: 0010:hdcp_create_workqueue+0x54/0x2e0 [amdgpu]
Nov 21 00:03:24 mwwork kernel: Code: 49 89 fd e8 fe fa ff ff 49 89 c4 48 85 c0 0f 84 5d 02 00 00 48 8b 3d b3 c9 cc c7 ba 00 14 00 00 be c0 0d 00 00 e8 4c b4 ad c6 <49> 89 84 24 18 0f 00 00 48 85 c0 0f 84 50 02 00 00 48 8b 3d 8c c9
Nov 21 00:03:24 mwwork kernel: RSP: 0018:ffffa8d6c03db800 EFLAGS: 00010282
Nov 21 00:03:24 mwwork kernel: RAX: ffff89cbe3fc4000 RBX: ffff89cbe8600000 RCX: 0000000000000000
Nov 21 00:03:24 mwwork kernel: RDX: 0000000000000000 RSI: ffffffffc07efa24 RDI: ffff89cbe3fc6000
Nov 21 00:03:24 mwwork kernel: RBP: ffffa8d6c03db840 R08: ffff89cbff7311c0 R09: ffff89cbfd806680
Nov 21 00:03:24 mwwork kernel: R10: ffffffff886697c0 R11: 0000000000000000 R12: 0000000000000010
Nov 21 00:03:24 mwwork kernel: R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000070
Nov 21 00:03:24 mwwork kernel: FS:  00007fc3284c7880(0000) GS:ffff89cbff700000(0000) knlGS:0000000000000000
Nov 21 00:03:24 mwwork kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Nov 21 00:03:24 mwwork kernel: CR2: 0000000000000f28 CR3: 00000003e9290000 CR4: 0000000000340ee0
I had noticed that in the log when I went through it on my earlier passes, but I didn't realize exactly what it was at the time.

Last night I went back through some other threads where I helped people get Renoir working. While checking bug reports I learned "Oops" meant kernel panic. In that other thread the person had the exact same cpu, apu, and manufacturer (Lenovo) as a person in a different thread where the 5.8 kernel worked, but their computers had different efi firmware. That was the key. The firmware is the link to the hardware, and because that link was different, kernel parameters needed to be passed to overcome the efi firmware which was made to work only on Windows.

I think we are running into the same situation with your computer. HP wrote the efi firmware so AMD/Renoir works with Windows. While we can hope future EFI updates will address the issue causing problems with getting Linux to work using this firmware, I'm not going to hold my breath that happens.

Kernel code is written to work, but also to work around things which are done so that Windows works. Secure Boot is an example. That is for Windows, but either needs to be turned off or worked around in kernel code for a system to successfully run Linux. I am investigating if there might be something else which can be done in the BIOS/EFI of your computer to stop the kernel from panicking. I am also investigating what kernel parameters might help work around the panic.

Are you dual-booting Windows on this computer?
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Re: HP ProBook x360 435 G7

Post by mwrsa »

SMG wrote:
Tue Nov 24, 2020 8:58 am
Are you dual-booting Windows on this computer?
Yes, I was. Was? Yes. I am not booting anything on it any more:

While searching UEFI to disable a DMA protection (suggested via the list, didn't find that option btw.) I decided out of curiosity to let the internal HW test do a quick run. Doesn't have to do with this issue here, but it found two errors which will prompt me to return the thing. Both battery and charging circuitry are reporting defective, and since it's not even two weeks old - return to sender!

If I am not getting my money back, I will report back when I receive the repaired device back (or a new one in exchange), otherwise I will not reappear back here because I chose a different laptop. Looking at Lenovo atm.

So sorry for taking up your time so far, but it's from 100 to 0 for me as well. Thank you very much for your support!
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Re: HP ProBook x360 435 G7

Post by SMG »

mwrsa wrote:
Tue Nov 24, 2020 2:52 pm
While searching UEFI to disable a DMA protection (suggested via the list, didn't find that option btw.) I decided out of curiosity to let the internal HW test do a quick run. Doesn't have to do with this issue here, but it found two errors which will prompt me to return the thing. Both battery and charging circuitry are reporting defective, and since it's not even two weeks old - return to sender!
Actually, my findings today were indicating it could be as much a hardware issue as anything to do with software. Doing a memory test was one of the things I was going to suggest. I do not know if that was part of the testing you did.

Hopefully you will have better luck with whatever laptop you have for round two.
mwrsa wrote:
Tue Nov 24, 2020 2:52 pm
So sorry for taking up your time so far, but it's from 100 to 0 for me as well. Thank you very much for your support!
You're welcome.

I did find someone with an HP ProBook 455 G7 with a Ryzen 5 4500U that was getting an oops and the black screen at boot with one of the 5.9 kernels. Oddly enough, even though he/she was getting some oopses on earlier kernels, he/she was able to get Linux to run with the earlier kernels. I might be a hardware issue related to quality control given the other person in the other thread had the same issue. Hard for me to know since I am remote to all these laptops.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

I got a new laptop in return last week - same model, so here I am, back to topic.

At the same time I can happily report that the issue is mostly resolved: \o/

I found an Amazon review that pointed out that it's important to switch that USB-C DP HD-option to ON in UEFI ('twas in German, pls. forgive that I do not know the exact translation of the option). While the issue in this thread did not touch any external monitors (yet), I considered the option when I set my UEFI settings on the new machine. Et voilá, I have a fully functional laptop now. Dual monitors (second one over HDMI for now, will be over the docking station in the future), both full hd. Yay!

Most of the time. Every now and then it fails to boot correctly and I end up with that black screen again. But here's hoping it will be resolved with newer kernels and maybe another firmware update (I installed the latest available, ofc.).
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Re: HP ProBook x360 435 G7

Post by SMG »

mwrsa wrote:
Wed Dec 16, 2020 5:32 am
I found an Amazon review that pointed out that it's important to switch that USB-C DP HD-option to ON in UEFI ('twas in German, pls. forgive that I do not know the exact translation of the option). While the issue in this thread did not touch any external monitors (yet), I considered the option when I set my UEFI settings on the new machine. Et voilá, I have a fully functional laptop now. Dual monitors (second one over HDMI for now, will be over the docking station in the future), both full hd. Yay!
Enabling monitor connections could relate to the settings for the graphics, so it may be they are related to what you saw. Hard to know at this point.
mwrsa wrote:
Wed Dec 16, 2020 5:32 am
Most of the time. Every now and then it fails to boot correctly and I end up with that black screen again. But here's hoping it will be resolved with newer kernels and maybe another firmware update (I installed the latest available, ofc.).
Glad to hear round 2 is working better for you. Seems like hardware may have been a factor in this issue.

I did not learn anything further in the other thread which was seeing a similar sometimes-it-works and sometimes-it-does-not on the HP ProBook 455 G7, so hopefully future updates will correct whatever is causing the issue.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

SMG wrote:
Wed Dec 16, 2020 10:20 am
sometimes-it-works and sometimes-it-does-not on the HP ProBook 455 G7
This is exactly and reproducably (err... reproduceably?) what I am getting: two failing boots and one working. Black screen twice, all fine the third time. Yesterday and today. But et least it cleanly reboots using ctrl-alt-del on that black screen.

I will probably do as the x.org mailing list suggested and diagnose the non working boots, and mail them the outputs. Let's see if they can make anything from it. I will keep reporting back here - for the sake of finding a solution and possibly help others.

Searching the interwebs for "HP Probook x360 435 linux" brings up a few results, including the German one on Amazon I was talking about, but also a few more who reported it working on Manjaro and Mint, but not Ubuntu 20.xx running fine on it. Idk what's so special about my setup... especially since it also shows when there is no external special setup at all, just the laptop on its own with nothing connected.
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Re: HP ProBook x360 435 G7

Post by SMG »

mwrsa wrote:
Thu Dec 17, 2020 2:19 am
This is exactly and reproducably (err... reproduceably?) what I am getting: two failing boots and one working. Black screen twice, all fine the third time. Yesterday and today. But et least it cleanly reboots using ctrl-alt-del on that black screen.
So is this the process?
-- You press the power button to boot and get a black screen
-- You then press Ctrl-alt-del and the computer reboots and you get a black screen
-- You then press Ctrl-alt-del and the computer reboots and works normally

If that is the process, it sort of seems like something needs warmed up or is not fully ready until some time passes.

Since it has been a while since I checked the web regarding any possible solutions for this laptop, I followed your lead and did a search tonight. I found this thread [SOLVED] amdgpu(?) problem on HP ProBook 455 G7 where "Turning Legacy Boot off did the trick!". Maybe that will work for your ProBook 435.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Yes, your understanding of the process is correct. Though today the number of attempts varied. I get between 1 and 5 fails before a successful boot.

Disabling legacy boot didn't help either, sadly. I tried as soon as I read this. I did not read the linked thread yet though. Just a quick peek showed me a whole number of different options to try - will check that out later.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Quick update:

Following a number of other threads I tried a few tweaks concerning IOMMU kernel parameters on boot - no success.

Yesterday I could do a seemingly infinite number of reboots - all to black screen.

So I did a new installation (from the same USB device), keeping my separate /home partition intact. After running all the updates and installing the latest stock kernel (5.8.0-33), every single boot worked so far. Wish me luck that this is solved now. Though I wish I knew the actual solution - and as a fact that it is indeed solved...
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Re: HP ProBook x360 435 G7

Post by SMG »

Crossing my fingers and toes for you.
I did see some firmware updates come through this morning and they specifically mention the 5.8 kernel and AMD graphics, so maybe that helped.
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Re: HP ProBook x360 435 G7

Post by mwrsa »

Thanx! :D

Yay and nay tho: I haven't installed these updates on my work machine yet, only discovered them on my private one just now. Or maybe they have been around that long already? Wondering. Well, I'll know tomorrow.
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