After installation problem black screen - Laptop Asus

[mintandteatree]

Hi guys I'm have experienced some trouble after installation.

So when I'm booting its sometimes just some black screen or just some blank cursor.
I'm trying changing my kernel like mentioned here but still got the same problem. viewtopic.php?f=90&t=346086&p=1994100&h ... ooting#top

My hardware

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System:
  Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: ASUSTeK product: X456UR v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X456UR v: 1.0 serial: <filter> 
  UEFI [Legacy]: American Megatrends v: X456UR.203 date: 04/07/2016 
Battery:
  ID-1: BAT0 charge: 12.4 Wh condition: 17.5/38.0 Wh (46%) volts: 7.6/7.6 
  model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> 
  status: Discharging cycles: 655 
CPU:
  Topology: Dual Core model: Intel Core i5-6198DU bits: 64 type: MT MCP 
  arch: Skylake rev: 3 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 19200 
  Speed: 475 MHz min/max: 400/2800 MHz Core speeds (MHz): 1: 500 2: 500 
  3: 500 4: 500 
Graphics:
  Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: N/A 
  bus ID: 00:02.0 chip ID: 8086:1906 
  Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: N/A 
  bus ID: 01:00.0 chip ID: 10de:134e 
  Display: x11 server: X.Org 1.20.9 driver: vesa unloaded: fbdev,modesetting 
  resolution: 1368x768~N/A 
  OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.2.6 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d70 
  Sound Server: ALSA v: k5.4.0-58-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: d000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter 
  vendor: AzureWave driver: ath9k v: kernel port: d000 bus ID: 03:00.0 
  chip ID: 168c:0036 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 33.91 GiB (7.3%) 
  ID-1: /dev/sda vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 1B6Q scheme: MBR 
Partition:
  ID-1: / size: 306.75 GiB used: 33.91 GiB (11.1%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 3200 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com ulyssa main upstream import backport
  2: deb http://kebo.pens.ac.id/ubuntu focal main restricted universe multiverse
  3: deb http://kebo.pens.ac.id/ubuntu focal-updates main restricted universe multiverse
  4: deb http://kebo.pens.ac.id/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 210 Uptime: 8m Memory: 7.67 GiB used: 1.38 GiB (18.0%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

And right now I'm usually try using recovery mode to use timeshift and then it just work before going back to the same problem.

Does anyone have any ideas?

Thanks in advance

[dorsetUK]

Graphics:
Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: N/A
bus ID: 00:02.0 chip ID: 8086:1906
Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: N/A
bus ID: 01:00.0 chip ID: 10de:134e

Does anyone have any ideas?

Hi mintandteatree and welcome to the forum.

You don't seem to have any Graphics drivers.

If you can get to your Desktop then launch 'Driver Manager' and install what it suggests and reboot. Failing that, if it was working properly, do you have a Timeshift snapshot that you can use?

HTH

[SMG]

Welcome to the forum, mintandteatree.

I'm trying changing my kernel like mentioned here but still got the same problem. viewtopic.php?f=90&t=346086&p=1994100&h ... ooting#top

The data you posted indicates the kernel did not change.
System:
Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.8 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

If the new kernel does not work, you may want to consider updating your BIOS/UEFI.

Machine:
Type: Laptop System: ASUSTeK product: X456UR v: 1.0 serial: <filter>
Mobo: ASUSTeK model: X456UR v: 1.0 serial: <filter>
UEFI [Legacy]: American Megatrends v: X456UR.203 date: 04/07/2016

[SMG]

You don't seem to have any Graphics drivers.

When one boots in Recovery Mode as the OP indicates was done, no graphics drivers are loaded. Recovery Mode is similar to running in Compatibility Mode when booting from the ISO as they both disable the graphics drivers.

[mintandteatree]

Graphics:
Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: N/A
bus ID: 00:02.0 chip ID: 8086:1906
Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: N/A
bus ID: 01:00.0 chip ID: 10de:134e

Does anyone have any ideas?

Hi mintandteatree and welcome to the forum.

You don't seem to have any Graphics drivers.

If you can get to your Desktop then launch 'Driver Manager' and install what it suggests and reboot. Failing that, if it was working properly, do you have a Timeshift snapshot that you can use?

HTH

Hi DorsetUK,
Its because i just using timeshift so the driver has not installed yet. In this setting i can't change my screen brightness. I also tried both the recommended driver and open-source driver but still got the same problem. In this setting i can't change my screen brightness.
Current driver

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Graphics:
  Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:1906 
  Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: nvidia 
  v: 460.39 bus ID: 01:00.0 chip ID: 10de:134e 
  Display: x11 server: X.Org 1.20.9 driver: modesetting,nvidia 
  unloaded: fbdev,nouveau,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: GeForce 930MX/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 
  direct render: Yes 

Welcome to the forum, mintandteatree.

I'm trying changing my kernel like mentioned here but still got the same problem. viewtopic.php?f=90&t=346086&p=1994100&h ... ooting#top

The data you posted indicates the kernel did not change.
System:
Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.8 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

If the new kernel does not work, you may want to consider updating your BIOS/UEFI.

Machine:
Type: Laptop System: ASUSTeK product: X456UR v: 1.0 serial: <filter>
Mobo: ASUSTeK model: X456UR v: 1.0 serial: <filter>
UEFI [Legacy]: American Megatrends v: X456UR.203 date: 04/07/2016

Hi, thank you SMG.
It's after timeshitf so the kernel has not installed yet. But after installation i got 3 option in advance grub loader. I already try to updating the BIOS last time but fail. Maybe i should try that again
Current kernel

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System:
  Kernel: 5.8.0-48-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 

[SMG]

But after installation i got 3 option in advance grub loader.

I do not understand what that means or how it might be relevant to this issue. What are the three options?

[mintandteatree]

But after installation i got 3 option in advance grub loader.

I do not understand what that means or how it might be relevant to this issue. What are the three options?

Sorry i mean its 3 pair so there is 6 option in advance grub loader. Prior to 4 options before installing the new kernel.
More or less looks like this

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Kernel 5.8
Kernel 5.8 Recovery
Kernel 5.4
Kernel 5.4 Recovery
Kernel 5.4 
Kernel 5.4 Recovery

[SMG]

Sorry i mean its 3 pair so there is 6 option in advance grub loader.

Those options correspond to the kernels you have installed. You have the option to run each kernel in regular mode or recovery mode (which disables some drivers). Every time you install a new kernel two new options will appear. Every time you delete a kernel then two options disappear.

If you have the laptop plugged in to the wall charger, do you get the graphics problem when booting? Does the problem only occur when you are running on battery power?

[mintandteatree]

Sorry i mean its 3 pair so there is 6 option in advance grub loader.

Those options correspond to the kernels you have installed. You have the option to run each kernel in regular mode or recovery mode (which disables some drivers). Every time you install a new kernel two new options will appear. Every time you delete a kernel then two options disappear.

If you have the laptop plugged in to the wall charger, do you get the graphics problem when booting? Does the problem only occur when you are running on battery power?

It happen plug or unplug. Interestingly one of recovery mode give me GUI. Which i use to write this. Compared to other with just CLI.
Same Information with first post. Kernel 5.4.0-58-generic and no driver

Code: Select all

System:
  Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Graphics:
  Device-1: Intel HD Graphics 510 vendor: ASUSTeK driver: N/A 
  bus ID: 00:02.0 chip ID: 8086:1906 
  Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: N/A 
  bus ID: 01:00.0 chip ID: 10de:134e 
  Display: x11 server: X.Org 1.20.9 driver: vesa unloaded: fbdev,modesetting 
  resolution: 1368x768~N/A 
  OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.2.6 
  compat-v: 3.1 direct render: Yes 
 [code]
[/quote]

[SMG]

Interestingly one of recovery mode give me GUI. Which i use to write this. Compared to other with just CLI.
Same Information with first post. Kernel 5.4.0-58-generic and no driver

One uses Recovery Mode when there is something wrong. Recovery Mode disables drivers so one can get into the system to do repairs.

I do not understand why you tell us you can recover your system using a Timeshift snapshot yet you are continuing to boot in Recovery Mode. Your system is not being restored if you have to boot in Recovery Mode.

Are you dual-booting with Windows 10?
How did you install Mint?

[mintandteatree]

Interestingly one of recovery mode give me GUI. Which i use to write this. Compared to other with just CLI.
Same Information with first post. Kernel 5.4.0-58-generic and no driver

One uses Recovery Mode when there is something wrong. Recovery Mode disables drivers so one can get into the system to do repairs.

I do not understand why you tell us you can recover your system using a Timeshift snapshot yet you are continuing to boot in Recovery Mode. Your system is not being restored if you have to boot in Recovery Mode.

Are you dual-booting with Windows 10?
How did you install Mint?

Because then i can using GUI in recovery mode after using timeshift. Before using timeshift in recovery mode i only can use CLI mode. Hope that explain why i tell about using timeshift yet I'm still booting from recovery mode.

I'm just upgrading my storage so it's only running Mint right now.

Right now I'm using recovery mode with kernel 5.4.

[SMG]

Because then i can using GUI in recovery mode after using timeshift. Before using timeshift in recovery mode i only can use CLI mode. Hope that explain why i tell about using timeshift yet I'm still booting from recovery mode.

One uses Timeshift snapshots to restore the system to a properly working state. That does not sound like what is happening in your case. If Mint was working properly then you would not be booting through Recovery Mode.

I suggest you use your installation usb/dvd and boot to a live session of Mint. Let us know if that works.

[mintandteatree]

Because then i can using GUI in recovery mode after using timeshift. Before using timeshift in recovery mode i only can use CLI mode. Hope that explain why i tell about using timeshift yet I'm still booting from recovery mode.

One uses Timeshift snapshots to restore the system to a properly working state. That does not sound like what is happening in your case. If Mint was working properly then you would not be booting through Recovery Mode.

I suggest you use your installation usb/dvd and boot to a live session of Mint. Let us know if that works.

Yes you are right.
I can use the live boot just fine.
I'm currently trying different kernel and got more stable booting.

[SMG]

Yes you are right.
I can use the live boot just fine.
I'm currently trying different kernel and got more stable booting.

If it's "more stable" then it is probably still not working properly. You are probably better off to back up your personal data and re-install Mint.

[mintandteatree]

Yes you are right.
I can use the live boot just fine.
I'm currently trying different kernel and got more stable booting.

If it's "more stable" then it is probably still not working properly. You are probably better off to back up your personal data and re-install Mint.

I'm thinking maybe its the driver or the kernel. But maybe i need to reinstall first.