Anything GPU accelerated freezes

[TheJooomes]

I'm using the live USB media for all my testing.

I've tried 20.1 Cinnamon - Freezes in ~30 seconds
20.1 MATE - Freezes while loading the desktop
19.2 MATE - Is fine, then freezes almost immediately when I enable hardware compositing. Forcing Firefox to use hardware acceleration makes Firefox itself freeze, but the rest of the desktop is fine.

I got this PC for free because it would have otherwise been recycled.

Removing the Radeon card and using the iGPU results in no freezes, but very poor performance and lack of full hardware acceleration. This PC came with a dead GT 710 so I put a known good Radeon R5 240 in. I know this card works properly because I was using it a few months ago on a testing PC, and a friend of mine used to daily drive it and use it for light gaming on Linux Mint Cinnamon 19.1 with no issues.

I'm currently running a Memory test that's taking forever to complete, so I might as well post this and wait for replies while I wait. Currently no errors.

Specs:
Dell Optiplex 360 MT
Core 2 Quad Q6700
2Gb DDR2 800Mhz
Radeon R5 240

[motoryzen]

I'm using the live USB media for all my testing.

I've tried 20.1 Cinnamon - Freezes in ~30 seconds
20.1 MATE - Freezes while loading the desktop
19.2 MATE - Is fine, then freezes almost immediately when I enable hardware compositing. Forcing Firefox to use hardware acceleration makes Firefox itself freeze, but the rest of the desktop is fine.

I got this PC for free because it would have otherwise been recycled.

Removing the Radeon card and using the iGPU results in no freezes, but very poor performance and lack of full hardware acceleration. This PC came with a dead GT 710 so I put a known good Radeon R5 240 in. I know this card works properly because I was using it a few months ago on a testing PC, and a friend of mine used to daily drive it and use it for light gaming on Linux Mint Cinnamon 19.1 with no issues.

I'm currently running a Memory test that's taking forever to complete, so I might as well post this and wait for replies while I wait. Currently no errors.

Specs:
Dell Optiplex 360 MT
Core 2 Quad Q6700
2Gb DDR2 800Mhz
Radeon R5 240

1st guess == When you're using a live booted environment the correct gpu drivers for that R5 240 video card are not install or possibly not included with the default kernel of whatever distros you experience this problem with.

Have you just tried installing LM 20.1 cinnamon or 20.1 Mate to see if the problem remains?

2nd. If problem remains, try upgrading the kernel to 5.8 as that has been known to resolve many varieties of problems including gpu acceleration issues

Regardless...please paste the results of inxi -Fxxxrz from your own terminal command window by 1st left clicking on that </> button ( 5th one from the left above the message window and will show

Code: Select all

), ensure the cursor blinking it between those two [codes] then highlight everything in that terminal window below the actual command and paste the result into that it. Here's mine.

I don't recall at the moment the oldest AMD gpus/video cards in which the correct or good drivers are built into the kernel and starting exactly when/which kernel.

Code: Select all

System:
  Kernel: 5.11.16-051116-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop Mobo: ASRock model: X570 Taichi serial: <filter> 
  BIOS: American Megatrends v: P4.10 date: 03/08/2021 
CPU:
  Topology: 12-Core model: AMD Ryzen 9 5900X bits: 64 type: MT MCP 
  arch: Zen 3 L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 177606 
  Speed: 4283 MHz min/max: 2200/3700 MHz boost: enabled Core speeds (MHz): 
  1: 4283 2: 4181 3: 4431 4: 4371 5: 4346 6: 4202 7: 4227 8: 4411 9: 4338 
  10: 4303 11: 4415 12: 4366 13: 4180 14: 4423 15: 4419 16: 4450 17: 4341 
  18: 4385 19: 4226 20: 4289 21: 4466 22: 4407 23: 4434 24: 4399 
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] 
  vendor: Sapphire Limited Nitro+ driver: amdgpu v: kernel bus ID: 0b:00.0 
  chip ID: 1002:67df 
  Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa tty: N/A 
  OpenGL: renderer: Radeon RX 580 Series (POLARIS10 DRM 3.40.0 
  5.11.16-051116-generic LLVM 12.0.0) 
  v: 4.6 Mesa 21.1.0 - kisak-mesa PPA direct render: Yes 
Audio:
  Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] 
  vendor: Sapphire Limited driver: snd_hda_intel v: kernel bus ID: 0b:00.1 
  chip ID: 1002:aaf0 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASRock 
  driver: snd_hda_intel v: kernel bus ID: 0e:00.4 chip ID: 1022:1487 
  Sound Server: ALSA v: k5.11.16-051116-generic 
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASRock driver: igb v: kernel 
  port: f000 bus ID: 06:00.0 chip ID: 8086:1539 
  IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 14.37 TiB used: 5.54 TiB (38.6%) 
  ID-1: /dev/nvme0n1 vendor: Intel model: SSDPEDMW800G4 size: 745.21 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 8EV10174 scheme: MBR 
  ID-2: /dev/sda vendor: Toshiba model: HDWR11A size: 9.10 TiB 
  speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 0603 
  ID-3: /dev/sdb vendor: Samsung model: SSD 860 EVO 4TB size: 3.64 TiB 
  speed: 6.0 Gb/s serial: <filter> rev: 4B6Q scheme: GPT 
  ID-4: /dev/sdc vendor: Samsung model: SSD 860 EVO 1TB size: 931.51 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 3B6Q scheme: MBR 
Partition:
  ID-1: / size: 732.02 GiB used: 64.70 GiB (8.8%) fs: ext4 
  dev: /dev/nvme0n1p5 
Sensors:
  System Temperatures: cpu: 76.2 C mobo: N/A gpu: amdgpu temp: 48 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 842 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
  1: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
  Active apt repos in: /etc/apt/sources.list.d/caldas-lopes-ppa-focal.list 
  1: deb http://ppa.launchpad.net/caldas-lopes/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-focal.list 
  1: deb http://ppa.launchpad.net/cappelikan/ppa/ubuntu focal main
  2: deb-src http://ppa.launchpad.net/cappelikan/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/kisak-kisak-mesa-focal.list 
  1: deb http://ppa.launchpad.net/kisak/kisak-mesa/ubuntu focal main
  No active apt repos in: /etc/apt/sources.list.d/lunarg-vulkan-1.2.162-focal.list 
  Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list 
  1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com ulyssa main upstream import backport
  2: deb http://mirror.brightridge.com/ubuntuarchive focal main restricted universe multiverse
  3: deb http://mirror.brightridge.com/ubuntuarchive focal-updates main restricted universe multiverse
  4: deb http://mirror.brightridge.com/ubuntuarchive focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/openshot_developers-ppa-focal.list 
  1: deb http://ppa.launchpad.net/openshot.developers/ppa/ubuntu focal main
Info:
  Processes: 427 Uptime: 4h 03m Memory: 125.73 GiB used: 41.01 GiB (32.6%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

[TheJooomes]

Code: Select all

System:
  Host: james-OptiPlex-360 Kernel: 4.15.0-54-generic x86_64 bits: 64 
  compiler: gcc v: 7.4.0 Desktop: MATE 1.22.0 info: mate-panel 
  wm: marco 1.22.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.2 Tina 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Desktop System: Dell product: OptiPlex 360 v: N/A serial: <filter> 
  Chassis: type: 6 serial: <filter> 
  Mobo: Dell model: 0T656F v: A01 serial: <filter> BIOS: Dell v: A01 
  date: 11/28/2008 
CPU:
  Topology: Quad Core model: Intel Core2 Quad Q6700 bits: 64 type: MCP 
  arch: Core Merom rev: B L2 cache: 4096 KiB 
  flags: lm nx pae sse sse2 sse3 ssse3 vmx bogomips: 21280 
  Speed: 1657 MHz min/max: N/A Core speeds (MHz): 1: 1657 2: 1685 3: 1645 
  4: 1602 
Graphics:
  Device-1: AMD Oland [Radeon HD 8570 / R7 240/340 OEM] vendor: Dell 
  driver: radeon v: kernel bus ID: 01:00.0 chip ID: 1002:6611 
  Display: x11 server: X.Org 1.19.6 driver: ati,radeon 
  unloaded: fbdev,modesetting,vesa compositor: marco v: 1.22.2 
  resolution: 1024x768~60Hz 
  OpenGL: renderer: AMD OLAND (DRM 2.50.0 4.15.0-54-generic LLVM 8.0.0) 
  v: 4.5 Mesa 19.0.2 direct render: Yes 
Audio:
  Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Dell 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8 
  Device-2: AMD Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series] 
  vendor: Dell driver: snd_hda_intel v: kernel bus ID: 01:00.1 
  chip ID: 1002:aab0 
  Sound Server: ALSA v: k4.15.0-54-generic 
Network:
  Device-1: Broadcom and subsidiaries NetLink BCM5784M Gigabit Ethernet PCIe 
  vendor: Dell driver: tg3 v: 3.137 port: dc00 bus ID: 02:00.0 
  chip ID: 14e4:1698 
  IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 74.51 GiB used: 8.56 GiB (11.5%) 
  ID-1: /dev/sda vendor: Seagate model: ST380815AS size: 74.51 GiB 
  speed: <unknown> serial: <filter> rev: A scheme: MBR 
Partition:
  ID-1: / size: 72.83 GiB used: 8.56 GiB (11.8%) fs: ext4 dev: /dev/sda1 
Sensors:
  System Temperatures: cpu: 61.0 C mobo: N/A gpu: radeon temp: 36 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com tina main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu bionic main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu bionic-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ bionic partner
Info:
  Processes: 163 Uptime: 4m Memory: 1.94 GiB used: 522.0 MiB (26.2%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.4.0 alt: 7 Shell: bash 
  v: 4.4.19 running in: mate-terminal inxi: 3.0.32

I just installed 19.2 MATE to the HDD. It's gonna be a while before I can test kernel 5.8 because of all the upgrading I'll need to do.

Just out of curiosity I tried an HD6450 from the spare parts bin. It seems to run perfectly stable. I would still like to try getting the 240 to work because it's significantly faster and I would need to fabricate a new bracket for the 6450 if I were to use it full time.

Edit: I will try upgrading to 20.1 before testing kernel 5.8, it's just going to take a while.

[TheJooomes]

I've upgraded to 20.1 and installed kernel 5.8..0-50-generic and I'm still having the freezing issue with hardware acceleration on the 240.

[ZakGordon]

Have a look through the GPU section of this forum:

viewforum.php?f=59

As your issue does seem to be specific to your GPU etc.

[gnappi]

It's a pretty old card, I'd be looking at fan / dust in heatsink issues in the card too. Failing that, perhaps the POO removed the fan/heatsink and did not apply sink grease?