LM20.2 Installation fails on HP Laptop

[Bayvista170]

I'm trying to install LM 20.2 on a new HP Laptop 14s-fq0513AU. I booted Mint from a USB. At 'Installation Type' step it crashes. The message says that details will be sent to the development team. Secure Boot is disabled. This is the first time that I have not been able to install LM. I have read and tried many suggestions this Forum. Any suggestions welcome.

[Larry78723]

Did Win 10 or 11 come preinstalled on that laptop?

Please post an inxi -Fxpmzr report. This will give us a concise overview of your hardware and how Mint sees it per  How to get help .

Here is how to generate the report and post it:

Boot from your installation media (USB/DVD)
Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Copy the following code and paste into the terminal (Ctrl-Shft-V) then hit Enter/Return:

Code: Select all

inxi -Fxpmrz 

exactly as it has been typed here.

Go to Edit, Select All, and then Copy, come back here, click on reply then code tags, </>, and then paste.
The results will help us to help you.

[bayvista]

<To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.

mint@mint:~$ inxi -Fxpmzr

Code: Select all

System:    Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.4 Distro: Linux Mint 20.2 Uma 
           base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: HP product: HP Laptop 14s-fq0xxx v: N/A serial: <filter> 
           Mobo: HP model: 87B7 v: 28.18 serial: <filter> UEFI: AMI v: F.32 date: 05/13/2021 
Battery:   ID-1: BAT0 charge: 43.2 Wh condition: 43.2/43.2 Wh (100%) model: Hewlett-Packard Primary status: Full 
Memory:    RAM: total: 3.29 GiB used: 777.6 MiB (23.0%) 
           RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:       Topology: Dual Core model: AMD 3020e with Radeon Graphics bits: 64 type: MCP arch: Zen 2 rev: 1 L2 cache: 1024 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 4791 
           Speed: 732 MHz min/max: 800/1200 MHz Core speeds (MHz): 1: 732 2: 732 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] Picasso vendor: Hewlett-Packard driver: amdgpu v: kernel bus ID: 02:00.0 
           Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 1366x768~60Hz 
           OpenGL: renderer: AMD RAVEN2 (DRM 3.35.0 5.4.0-74-generic LLVM 11.0.0) v: 4.6 Mesa 20.2.6 direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Hewlett-Packard 
           driver: snd_hda_intel v: kernel bus ID: 02:00.1 
           Device-2: Advanced Micro Devices [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Hewlett-Packard 
           driver: N/A bus ID: 02:00.5 
           Device-3: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus ID: 02:00.6 
           Sound Server: ALSA v: k5.4.0-74-generic 
Network:   Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter vendor: Hewlett-Packard driver: rtw_pci v: N/A 
           port: f000 bus ID: 01:00.0 
           IF: wlo1 state: down mac: <filter> 
Drives:    Local Storage: total: 14.32 GiB used: 65.6 MiB (0.4%) 
           ID-1: /dev/sda type: USB vendor: SanDisk model: Cruzer Facet size: 14.32 GiB 
Partition: ID-1: / size: 1.65 GiB used: 18.7 MiB (1.1%) fs: overlay source: ERR-102 
           ID-2: /cdrom raw size: 2.01 GiB size: <superuser/root required> used: <superuser/root required> fs: iso9660 
           dev: /dev/sda1 
           ID-3: /rofs raw size: 1.90 GiB size: <superuser/root required> used: <superuser/root required> fs: squashfs 
           dev: /dev/loop0 
           ID-4: /var/log size: 12.05 GiB used: 46.9 MiB (0.4%) fs: ext4 dev: /dev/sda3 
Sensors:   System Temperatures: cpu: 41.6 C mobo: N/A gpu: amdgpu temp: 41 C 
           Fan Speeds (RPM): N/A 
Repos:     Active apt repos in: /etc/apt/sources.list 
           1: deb cdrom:[Linux Mint 20.2 _Uma_ - Release amd64 20210703]/ focal contrib main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
           2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 188 Uptime: 1m Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38
mint@mint:~$ 
mint@mint:~$ select all
> inxi Fxpmrz
bash: syntax error near unexpected token `inxi'
mint@mint:~$ 
/>

[bayvista]

This is the message I get when the Installer crashes:
Traceback (most recent call last):
File "/usr/lib/ubiquity/plugins/ubi-partman.py", line 1382, in on_partition_list_new_activate
self.partman_dialog(devpart, partition)
File "/usr/lib/ubiquity/ubiquity/plugin.py", line 48, in wrapper
return target(self, *args, **kwargs)
File "/usr/lib/ubiquity/plugins/ubi-partman.py", line 1045, in partman_dialog
if create and partition['parted']['type'] == 'pri/log':
TypeError: 'NoneType' object is not subscriptable

[deck_luck]

Did you perform the Authenticity and Integrity check on your LM20.2 ISO file?

Reference:
Verify your ISO image

[Bayvista170]

Yes, I did all that. I also read the Documentation and tried an earlier release (19.1).

There is obviously a bug in the Installer (see my earlier post). How do I report this to the Development Team?