I performed a search to find if there was already a similar situation described but nothing found except some for which only Windows starts, the opposite of the problem.
The machine is a Toshiba Portege R930 L, 64 bits, purchased in 2012 or 2013, with Windows 8 Pro installed in UEFI GPT mode on a unique drive 128 Gb SSD (RAM 8 Gb).
Two years ago he replaced the SSD by a new one with 500 Gb and upgraded to Windows 10
Hereafter the chronological story.
Thru the phone, I helped a friend of mine to install Linux Mint 20.2 Cinnamon alongside Windows 10 (with manual definition of the partitions), I hung up the phone after the installer began the slide show.
But he called me back later because, after removing the USB tick, at restart, he got a BIOS message, displayed in the middle of a blank screen, in a sort of boot loop with something like ‘reset …….. ‘ (exact message not written down).
Panicked, he had pressed several keys on the keyboard (maybe Esc? He doesn't remember), the loop stopped, and he saw a line offering to launch Ubuntu which he agreed to.
Then Linux Mint started and it works, he could connect to the net and run several programs !
But after shutdown and restart, no Grub menu showed up, so no possibility to select Windows. instead he got a message saying "system boot order not found, init ... etc ...." and after awhile, Linux Mint 20 was here again and he was able to use it, connect to the internet, etc.
Today he tried to start from the USB live stick = no way, getting a msg ‘system boot order not found’ and Linux Mint, the one from the SSD, started.
As I was not in front of the screen during the install I certainly missed one point !
Last time I installed a manual Linux dual boot was with Linux Mint 18.
I asked him to install GParted in order to view the partitions with this tool : every thing looks OK, Windows, Linux and EFI are displayed normally, with EFI marked as boot esp.
Then I asked him to install boot-info from the yannubuntu PPA repository, to perform a sudo boot-info and to email me the report.
Here after the report.
Code: Select all
boot-info-4ppa130 [20211206_1607]
============================== Boot Info Summary ===============================
=> No boot loader is installed in the MBR of /dev/sda.
=> No known boot loader is installed in the MBR of /dev/sdb.
sda1: __________________________________________________________________________
File system:
Boot sector type: -
Boot sector info:
sda2: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows 8/2012: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /boot/bcd
sda3: __________________________________________________________________________
File system: vfat
Boot sector type: Windows 8/2012: FAT32
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /efi/Boot/bootx64.efi /efi/Boot/fbx64.efi
/efi/Boot/mmx64.efi /efi/ubuntu/grubx64.efi
/efi/ubuntu/mmx64.efi /efi/ubuntu/shimx64.efi
/efi/ubuntu/grub.cfg /efi/Microsoft/Boot/bootmgfw.efi
/efi/Microsoft/Boot/bootmgr.efi
/efi/Microsoft/Boot/memtest.efi
/efi/toshiba/Boot/bootmgfw.efi
/efi/toshiba/Boot/bootmgr.efi
/efi/toshiba/Boot/memtest.efi
sda4: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows 8/2012: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System: Windows 8 or 10
Boot files: /bootmgr /Windows/System32/winload.exe
sda5: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows 8/2012: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files:
sda6: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows 8/2012: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files:
sda8: __________________________________________________________________________
File system: ext4
Boot sector type: -
Boot sector info:
Operating System: Linux Mint 20.2
Boot files: /boot/grub/grub.cfg /etc/fstab /etc/default/grub
sdb1: __________________________________________________________________________
File system: vfat
Boot sector type: Windows 8/2012: FAT32
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /boot/grub/grub.cfg /syslinux.cfg
/efi/BOOT/grubx64.efi /efi/BOOT/mmx64.efi
================================ 2 OS detected =================================
OS#1: L'OS actuellement utilisé - Linux Mint 20.2 CurrentSession on sda8
OS#2: Windows 8 or 10 on sda4
============================ Architecture/Host Info ============================
CPU architecture: 64-bit
BOOT_IMAGE of the installed session in use:
/boot/vmlinuz-5.4.0-74-generic root=UUID=6565bd7f-6b9d-4035-bd5c-68ebab3ae43f ro quiet splash
===================================== UEFI =====================================
BIOS is EFI-compatible, and is setup in EFI-mode for this installed-session.
SecureBoot disabled.
efibootmgr -v
BootCurrent: 0000
Timeout: 1 seconds
BootOrder: 0006,0000,0007,0004,0002,0001
Boot0000* HDD/SSD PciRoot(0x0)/Pci(0x1f,0x2)/Ata(0,0,0)
Boot0001* ODD PciRoot(0x0)/Pci(0x1f,0x2)/Ata(0,1,0)
Boot0002* Réseau2 PciRoot(0x0)/Pci(0x19,0x0)/MAC(b86b2306df14,0)/IPv4(0.0.0.00.0.0.0,0,0)
Boot0003* LAN1 BBS(128,pÿ,0x0)........................A..............................................
Boot0004* Réseau1 PciRoot(0x0)/Pci(0x19,0x0)/MAC(b86b2306df14,0)/IPv6([::]:<->[::]:,0,0)
Boot0005* Windows Boot Manager HD(2,GPT,a105763d-548e-11e6-be05-e1656dea53c8,0xe1800,0x82000)/File(\EFI\Microsoft\Boot\bootmgfw.efi)WINDOWS.........x...B.C.D.O.B.J.E.C.T.=.{.9.d.e.a.8.6.2.c.-.5.c.d.d.-.4.e.7.0.-.a.c.c.1.-.f.3.2.b.3.4.4.d.4.7.9.5.}....................
Boot0006* ubuntu HD(3,GPT,f92ac982-a7dc-4215-a4e2-4d1f0300aeef,0x121800,0x82000)/File(\EFI\ubuntu\shimx64.efi)
Boot0007* Mémoire USB PciRoot(0x0)/Pci(0x14,0x0)/USB(0,0)
78415fb8fb9b909f8029858113f1335f sda3/Boot/bootx64.efi
2895d47544fd587b26c7e29be1295c27 sda3/Boot/fbx64.efi
dc3c47be2f78a78e5e57d097ae6c5c84 sda3/Boot/mmx64.efi
fa1bf1a7f90a852abe0bdbd089b7f1b0 sda3/ubuntu/grubx64.efi
dc3c47be2f78a78e5e57d097ae6c5c84 sda3/ubuntu/mmx64.efi
78415fb8fb9b909f8029858113f1335f sda3/ubuntu/shimx64.efi
5ea2a8de5988cfe6e71dfad0cffc76d5 sda3/Microsoft/Boot/bootmgfw.efi
740724df8ea1e0442c21b4d7da939632 sda3/Microsoft/Boot/bootmgr.efi
dbed1f7ed9e19e53bfc7f43122ce3d83 sda3/toshiba/Boot/bootmgfw.efi
f7823e3314dc3c4d83fc44abef7f0046 sda3/toshiba/Boot/bootmgr.efi
96a59e7186f7ab840bdc92ba47b89947 sdb1/BOOT/grubx64.efi
4487628005555bfd4a4c0a47211e0700 sdb1/BOOT/mmx64.efi
f7a57b08bc7c1c85417ae4cea582d1d4 sdb1/BOOT/BOOTx64.efi
============================= Drive/Partition Info =============================
Disks info: ____________________________________________________________________
sda : is-GPT, no-BIOSboot, has---ESP, not-usb, not-mmc, has-os, 34 sectors * 512 bytes
sdb : is-GPT, no-BIOSboot, has-noESP, liveusb, not-mmc, no-os, 2048 sectors * 512 bytes
Partitions info (1/3): _________________________________________________________
sda8 : is-os, 64, apt-get, signed grub-pc grub-efi , grub2, grub-install, grubenv-ok, update-grub, farbios
sda2 : no-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, not-far
sda3 : no-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, not-far
sda4 : is-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, farbios
sda5 : no-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, farbios
sda6 : no-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, farbios
sdb1 : no-os, 32, nopakmgr, no-docgrub, nogrub, nogrubinstall, no-grubenv, noupdategrub, not-far
Partitions info (2/3): _________________________________________________________
sda8 : isnotESP, fstab-has-goodEFI, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot
sda2 : isnotESP, part-has-no-fstab, no-nt, no-winload, recovery-or-hidden, no-bmgr, notwinboot
sda3 : is---ESP, part-has-no-fstab, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot
sda4 : isnotESP, part-has-no-fstab, no-nt, haswinload, no-recov-nor-hid, bootmgr, notwinboot
sda5 : isnotESP, part-has-no-fstab, no-nt, no-winload, recovery-or-hidden, no-bmgr, notwinboot
sda6 : isnotESP, part-has-no-fstab, no-nt, no-winload, recovery-or-hidden, no-bmgr, notwinboot
sdb1 : isnotESP, part-has-no-fstab, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot
Partitions info (3/3): _________________________________________________________
sda8 : not-sepboot, with-boot, fstab-without-boot, not-sep-usr, with--usr, fstab-without-usr, std-grub.d, sda
sda2 : not-sepboot, no-boot, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sda
sda3 : not-sepboot, no-boot, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sda
sda4 : not-sepboot, no-boot, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sda
sda5 : not-sepboot, no-boot, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sda
sda6 : not-sepboot, no-boot, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sda
sdb1 : not-sepboot, no-kernel, part-has-no-fstab, not-sep-usr, no---usr, part-has-no-fstab, std-grub.d, sdb
fdisk -l (filtered): ___________________________________________________________
Disk sda: 447.13 GiB, 480103981056 bytes, 937703088 sectors
Disk identifier: 7A5F383D-35C2-4C38-87D7-7266F1101735
Start End Sectors Size Type
sda1 34 262177 262144 128M Microsoft reserved
sda2 264192 1185791 921600 450M Windows recovery environment
sda3 1185792 1718271 532480 260M EFI System
sda4 1718272 375791615 374073344 178.4G Microsoft basic data
sda5 905547776 906686463 1138688 556M Windows recovery environment
sda6 907094016 929304575 22210560 10.6G Windows recovery environment
sda8 375791616 502745087 126953472 60.5G Linux filesystem
Partition table entries are not in disk order.
Disk sdb: 30 GiB, 32212254720 bytes, 62914560 sectors
Disk identifier: 476F8565-0D79-41CC-A1DE-D946AE5C967A
Start End Sectors Size Type
sdb1 2048 62914526 62912479 30G Microsoft basic data
parted -lm (filtered): _________________________________________________________
sda:480GB:scsi:512:512:gpt:ATA KINGSTON SA400S3:;
1:17.4kB:134MB:134MB:::msftres;
2:135MB:607MB:472MB:ntfs::diag;
3:607MB:880MB:273MB:fat32::boot, esp;
4:880MB:192GB:192GB:ntfs::msftdata;
8:192GB:257GB:65.0GB:ext4::;
5:464GB:464GB:583MB:ntfs::diag;
6:464GB:476GB:11.4GB:ntfs::diag;
sdb:32.2GB:scsi:512:512:gpt:Generic Flash Disk:;
1:1049kB:32.2GB:32.2GB:fat32:Main Data Partition:msftdata;
blkid (filtered): ______________________________________________________________
NAME FSTYPE UUID PARTUUID LABEL PARTLABEL
sda
ââsda1 c97e2ae7-43a8-440d-9ac8-c97e01095cb7
ââsda2 ntfs 032E318C9FE9854E 1e1e6b36-66fa-4e76-97f6-338392898763 System
ââsda3 vfat D208-8CFA f92ac982-a7dc-4215-a4e2-4d1f0300aeef (I)
ââsda4 ntfs 764C076AE3B81E8D 02f3f33d-4e00-4d07-aa3d-4f31fccc7ab7 TI31052500B
ââsda5 ntfs B66515F81F491787 e55e679e-44eb-4626-8e3a-d30998f7ff20
ââsda6 ntfs CD682501C5D8E244 ca83028c-f912-46a8-a128-62067e7567a9 Recovery
ââsda8 ext4 6565bd7f-6b9d-4035-bd5c-68ebab3ae43f a0370ae3-983c-4e3b-b2f2-9883ffbff7ea
sdb
ââsdb1 vfat AAC1-F9B8 13b24319-3f2b-4390-87a2-9876cfcbe629 LINUX MINT Main Data Partition
df (filtered): _________________________________________________________________
Avail Use% Mounted on
sda2 103.3M 77% /mnt/boot-sav/sda2
sda4 49.1G 72% /mnt/boot-sav/sda4
sda5 1004K 100% /mnt/boot-sav/sda5
sda6 649.3M 94% /mnt/boot-sav/sda6
sda8 46.9G 16% /
sdb1 28G 7% /mnt/boot-sav/sdb1
Mount options: __________________________________________________________________
sda2 rw,relatime,user_id=0,group_id=0,allow_other,blksize=4096
sda4 rw,relatime,user_id=0,group_id=0,allow_other,blksize=4096
sda5 rw,relatime,user_id=0,group_id=0,allow_other,blksize=4096
sda6 rw,relatime,user_id=0,group_id=0,allow_other,blksize=4096
sda8 rw,relatime,errors=remount-ro
sdb1 rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro
===================== sda3/efi/ubuntu/grub.cfg (filtered) ======================
search.fs_uuid 6565bd7f-6b9d-4035-bd5c-68ebab3ae43f root hd0,gpt8
set prefix=($root)'/boot/grub'
configfile $prefix/grub.cfg
====================== sda8/boot/grub/grub.cfg (filtered) ======================
Linux Mint 20.2 Cinnamon 6565bd7f-6b9d-4035-bd5c-68ebab3ae43f
Linux Mint 20.2 Cinnamon, with Linux 5.4.0-74-generic 6565bd7f-6b9d-4035-bd5c-68ebab3ae43f
Windows Boot Manager (on sda3) osprober-efi-D208-8CFA
### END /etc/grub.d/30_os-prober ###
UEFI Firmware Settings uefi-firmware
### END /etc/grub.d/30_uefi-firmware ###
========================== sda8/etc/fstab (filtered) ===========================
# <file system> <mount point> <type> <options> <dump> <pass>
# / was on /dev/sda8 during installation
UUID=6565bd7f-6b9d-4035-bd5c-68ebab3ae43f / ext4 errors=remount-ro 0 1
# /boot/efi was on /dev/sda3 during installation
UUID=D208-8CFA /boot/efi vfat umask=0077 0 1
/swapfile none swap sw 0 0
======================= sda8/etc/default/grub (filtered) =======================
GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=10
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
GRUB_CMDLINE_LINUX=""
==================== sda8: Location of files loaded by Grub ====================
GiB - GB File Fragment(s)
213.422611237 = 229.160783872 boot/grub/grub.cfg 1
184.092987061 = 197.668339712 boot/vmlinuz 1
184.092987061 = 197.668339712 boot/vmlinuz-5.4.0-74-generic 1
184.319183350 = 197.911216128 boot/initrd.img 3
184.319183350 = 197.911216128 boot/initrd.img-5.4.0-74-generic 3
184.319183350 = 197.911216128 boot/initrd.img.old 3
===================== sda8: ls -l /etc/grub.d/ (filtered) ======================
-rwxr-xr-x 1 root root 17622 mai 20 2021 10_linux
-rwxr-xr-x 1 root root 42359 mai 20 2021 10_linux_zfs
-rwxr-xr-x 1 root root 12894 mai 20 2021 20_linux_xen
-rwxr-xr-x 1 root root 12059 mai 20 2021 30_os-prober
-rwxr-xr-x 1 root root 1424 mai 20 2021 30_uefi-firmware
-rwxr-xr-x 1 root root 214 mai 20 2021 40_custom
-rwxr-xr-x 1 root root 216 mai 20 2021 41_custom
====================== sdb1/boot/grub/grub.cfg (filtered) ======================
Start Linux Mint 20.2 Cinnamon 64-bit
Start Linux Mint 20.2 Cinnamon 64-bit (compatibility mode)
OEM install (for manufacturers)
Check the integrity of the medium
========================= sdb1/syslinux.cfg (filtered) =========================
DEFAULT loadconfig
LABEL loadconfig
CONFIG /isolinux/isolinux.cfg
APPEND /isolinux/
==================== sdb1: Location of files loaded by Grub ====================
GiB - GB File Fragment(s)
?? = ?? boot/grub/grub.cfg 1
================== sdb1: Location of files loaded by Syslinux ==================
GiB - GB File Fragment(s)
?? = ?? syslinux.cfg 1
======================== Unknown MBRs/Boot Sectors/etc =========================
Unknown MBR on /dev/sdb
00000000 41 4b 45 4f fc 31 c0 fa 8e d0 bc 00 7c fb 8e d8 |AKEO.1......|...|
00000010 bb 13 04 8b 07 83 e8 04 89 07 c1 e0 06 8e c0 b7 |................|
00000020 07 b8 7f 00 cd 10 31 db 31 c9 ba 4f 18 b8 00 06 |......1.1..O....|
00000030 cd 10 31 d2 b4 02 cd 10 b4 41 bb aa 55 cd 13 72 |..1......A..U..r|
00000040 27 81 fb 55 aa 75 21 f7 c1 01 00 74 1b 66 31 c0 |'..U.u!....t.f1.|
00000050 66 50 6a 22 06 66 50 6a 08 6a 10 89 e6 b4 42 cd |fPj".fPj.j....B.|
00000060 13 9f 83 c4 10 9e eb 0d b8 08 02 b9 23 00 ba 80 |............#...|
00000070 00 31 db cd 13 bb 07 00 72 0b 31 f6 8c c0 8e d8 |.1......r.1.....|
00000080 e8 3f 00 eb 06 be 17 7d e8 37 00 31 c0 8e d8 be |.?.....}.7.1....|
00000090 63 7d e8 2d 00 e8 1d 00 b4 01 cd 16 75 08 b4 02 |c}.-........u...|
000000a0 cd 16 24 04 74 f2 31 c0 8e d8 b8 34 12 a3 73 04 |..$.t.1....4..s.|
000000b0 ea 00 00 ff ff b4 01 cd 16 74 06 b4 00 cd 16 e2 |.........t......|
000000c0 f4 c3 ac 3c 00 74 4f 3c 0d 74 f7 3c 0a 75 10 53 |...<.tO<.t.<.u.S|
000000d0 b4 03 cd 10 fe c6 b2 00 b4 02 cd 10 5b eb e3 3c |............[..<|
000000e0 5c 75 1c b1 02 ac 3c 46 7f d8 2c 30 3c 09 7e 02 |\u....<F..,0<.~.|
000000f0 2c 07 c0 e3 04 24 0f 08 c3 fe c9 75 e8 eb c3 b9 |,....$.....u....|
00000100 01 00 b4 09 cd 10 53 31 db b4 03 cd 10 fe c2 b4 |......S1........|
00000110 02 cd 10 5b eb ac c3 0d 0a 20 20 20 20 20 20 20 |...[..... |
00000120 20 20 20 20 20 20 5c 30 34 2a 2a 2a 20 45 52 52 | \04*** ERR|
00000130 4f 52 3a 20 54 48 49 53 20 4d 45 44 49 41 20 43 |OR: THIS MEDIA C|
00000140 41 4e 4e 4f 54 20 42 4f 4f 54 20 49 4e 20 4c 45 |ANNOT BOOT IN LE|
00000150 47 41 43 59 20 4d 4f 44 45 20 2a 2a 2a 5c 30 37 |GACY MODE ***\07|
00000160 0d 0a 00 0d 0a 0d 0a 20 20 20 20 20 20 20 20 20 |....... |
00000170 20 20 20 20 5c 37 30 50 6c 65 61 73 65 20 72 65 | \70Please re|
00000180 6d 6f 76 65 20 74 68 69 73 20 6d 65 64 69 61 20 |move this media |
00000190 61 6e 64 20 70 72 65 73 73 20 61 6e 79 20 6b 65 |and press any ke|
000001a0 79 20 74 6f 20 72 65 62 6f 6f 74 5c 30 37 00 00 |y to reboot\07..|
000001b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
000001c0 02 00 ee fe ff 4b 01 00 00 00 ff ff ff ff 00 00 |.....K..........|
000001d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
000001e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
000001f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 aa |..............U.|
00000200
=============================== StdErr Messages ================================
File descriptor 63 (pipe:[64595]) leaked on lvs invocation. Parent PID 17374: /bin/bash
Suggested repair: ______________________________________________________________
The default repair of the Boot-Repair utility would reinstall the grub-efi-amd64-signed of
sda8,
using the following options: sda3/boot/efi,
Additional repair would be performed: unhide-bootmenu-10s win-legacy-basic-fix use-standard-efi-file
Final advice in case of suggested repair: ______________________________________
Please do not forget to make your UEFI firmware boot on the L'OS actuellement utilisé - Linux Mint 20.2 CurrentSession entry (sda3/efi/****/shim****.efi (**** will be updated in the final message) file) !
If your computer reboots directly into Windows, try to change the boot order in your UEFI firmware.
If your UEFI firmware does not allow to change the boot order, change the default boot entry of the Windows bootloader.
For example you can boot into Windows, then type the following command in an admin command prompt:
bcdedit /set {bootmgr} path \EFI\****\shim****.efi (**** will be updated in the final message)
the Boot current is 0000 = HDD/SSDPciRoot(0x0)/Pci(0x1f,0x2)/Ata(0,0,0) which I find strange as the system booted on is Linux Mint.
Also the boot identifier for Windows is 0005 and is not included in the boot order list.
Repair steps suggested by the report is to reinstall the grub-efi-amd64-signed of sda8, using the following options: sda3/boot/efi,
and also to unhide-bootmenu-10s win-legacy-basic-fix use-standard-efi-file
I am not an expert in Linux and in computers, I would like to have some input from you all before I tell him to run boot-repair which will perhaps add more junk.
Looks like as if there was a problem with the boot loader install ?
If yes what can be done ??
Thank you for any advice.