[SOLVED] screen resolution on ASUS UX325E

[Jmf]

Hello,
I have a new laptop ASUS UX325E (GPU Intel Iris Xe)
I tried mint 20.3 MATE with a live USB boot before installing it to verify the compatibility.
the main functionalities seems to be OK, but I notice somthing annoying: in the display menu the screen is "not detected" and the resolution is set at 800x600. no other choice.
I installed several times Mint on other laptops and I think It's the first time I have this display issue. Is it something that can happen during live USB and that could be fixed after the real installation?
because I saw some reviews of Ubuntu installations on this laptop and they didn't tell about that.

[SMG]

Hello,
I have a new laptop ASUS UX325E (GPU Intel Iris Xe)
I tried mint 20.3 MATE with a live USB boot before installing it to verify the compatibility.
the main functionalities seems to be OK, but I notice somthing annoying: in the display menu the screen is "not detected" and the resolution is set at 800x600. no other choice.

Welcome to the forum, Jmf.

You have not provided the information requested in Section 5 of READ: How To Get Help!, but given what I know about the 5.4 kernel and your hardware, it sounds like there is no graphics driver installed.

You could install LM20.3 MATE and then boot into Recovery Mode which disables all graphics drivers. Then using Update Manager you can install the 5.13 kernel which has the Intel driver. After that, you should be able to boot normally and get the correct graphics resolution.

[Jmf]

hello,
so I installed 20.3 MATE. At the first startup it was always with 800x600 resolution.
I've done all the required system updates, and after the second startup the resolution passed to 1920x1080 without another action. I'm still with the 5.4 kernel.
The screen is "unknown" and I don't have another resolution choice but It seems OK. Will I have a benefit passing to 5.13?
the HW acceleration seems to be active. a little glxgears test shows 3200FPS

Code: Select all

System:    Kernel: 5.4.0-110-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: MATE 1.26.0 info: mate-panel 
           wm: marco 1.26.0 dm: LightDM 1.30.0 Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: ASUSTeK product: ZenBook UX325EA_UX325EA v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: UX325EA v: 1.0 serial: <filter> UEFI: American Megatrends LLC. v: UX325EA.312 date: 12/03/2021 
Battery:   ID-1: BAT0 charge: 4.7 Wh condition: 67.8/67.1 Wh (101%) volts: 15.9/15.9 model: ASUSTeK UX325 type: Li-ion 
           serial: <filter> status: Discharging 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i5-1135G7 bits: 64 type: MT MCP arch: Tiger Lake rev: 1 
           L2 cache: 8192 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 38707 
           Speed: 489 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 443 2: 918 3: 802 4: 1020 5: 539 6: 678 7: 736 8: 976 
Graphics:  Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0 chip ID: 8086:9a49 
           Display: x11 server: X.Org 1.20.13 driver: fbdev unloaded: modesetting,vesa compositor: marco v: 1.26.0 
           resolution: 1920x1080~77Hz 
           OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.2.6 compat-v: 3.1 direct render: Yes 
Audio:     Device-1: Intel vendor: ASUSTeK driver: sof-audio-pci bus ID: 0000:00:1f.3 chip ID: 8086:a0c8 
           Sound Server: ALSA v: k5.4.0-110-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 0000:00:14.3 chip ID: 8086:a0f0 
           IF: wlo1 state: up mac: <filter> 
Drives:    Local Storage: total: 465.76 GiB used: 10.58 GiB (2.3%) 
           ID-1: /dev/nvme0n1 vendor: Crucial model: CT500P5PSSD8 size: 465.76 GiB speed: 63.2 Gb/s lanes: 4 serial: <filter> 
           rev: P7CR402 scheme: GPT 
RAID:      Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 port: 3000 bus ID: 0000:00:0e.0 
           chip ID: 8086.9a0b rev: N/A 
Partition: ID-1: / size: 456.96 GiB used: 10.58 GiB (2.3%) fs: ext4 dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 48.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb https://mirror.crexio.com/linuxmint/packages una main upstream import backport
           2: deb http://ubuntu.univ-nantes.fr/ubuntu focal main restricted universe multiverse
           3: deb http://ubuntu.univ-nantes.fr/ubuntu focal-updates main restricted universe multiverse
           4: deb http://ubuntu.univ-nantes.fr/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 291 Uptime: 10h 24m Memory: 7.47 GiB used: 1.76 GiB (23.5%) Init: systemd v: 245 runlevel: 5 Compilers: 
           gcc: 9.4.0 alt: 9 Shell: bash v: 5.0.17 running in: mate-terminal inxi: 3.0.38

[SMG]

Will I have a benefit passing to 5.13?
the HW acceleration seems to be active. a little glxgears test shows 3200FPS

Yes, there will be a benefit. The graphics drivers will install and your system will not be running in software rendering (llvmpipe) mode. Hardware acceleration is not active. You will also likely have additional resolutions and frequencies available for your screen.

Graphics:
Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0 chip ID: 8086:9a49
Display: x11 server: X.Org 1.20.13 driver: fbdev unloaded: modesetting,vesa compositor: marco v: 1.26.0
resolution: 1920x1080~77Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.2.6 compat-v: 3.1 direct render: Yes

Instructions for upgrading to the 5.13 kernel:

• Open Update Manager.
• Select View > Linux Kernels and click Continue.
• Make sure 5.13 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear.
• Install the kernel and then reboot for it to become active.

[Jmf]

hello,
I installed the 5.13 kernel.
So the screen is not unknown anymore and there's a lot of resolution choices.
Also I can now modify the OLED screenlight that was at only at maximum level before
thank you for your help

CPU: Quad Core 11th Gen Intel Core i5-1135G7 (-MT MCP-)
speed/min/max: 841/400/4200 MHz Kernel: 5.13.0-41-generic x86_64 Up: 20m
Mem: 1092.1/7647.0 MiB (14.3%) Storage: 465.76 GiB (2.3% used) Procs: 254
Shell: bash 5.0.17 inxi: 3.0.38
Graphics:
Device-1: Intel vendor: ASUSTeK driver: i915 v: kernel
bus ID: 0000:00:02.0
Display: x11 server: X.Org 1.20.13 driver: modesetting
unloaded: fbdev,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.2.6
direct render: Yes

[SMG]

hello,
I installed the 5.13 kernel.
So the screen is not unknown anymore and there's a lot of resolution choices.
Also I can now modify the OLED screenlight that was at only at maximum level before
thank you for your help

Glad to hear it is working properly.

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