Help with Install

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Sumerian
Level 1
Level 1
Posts: 4
Joined: Mon Oct 04, 2010 8:13 pm

Help with Install

Post by Sumerian »

Howdy, hate to have my first post be begging for help, but well... I need help.

So, here's my problem.
To start with, I had no problems using the live CD to work. It didn't pick up my wireless drivers but I was fine with that, that'll come later.
So, satisfied with it but not ready to install, I went to the menu and turned off Mint, rebooted to Windows.

I cleared out some room on my D drive, then attempted to reboot to the live disc and try to install.
It gets stuck at casper and then doesn't load.
Ctrl+alt+del doesn't restart the computer, have to hard power it off and back on.

So, I load back to Windows, and try to install inside of Windows, to my D drive where I have 45 gigs free. It errors out.
It appears under my programs list, but I am unable to boot to it. I tried to run the install again, and it states it detects a previous installation. Tried uninstalling and installing again, no change.

Tried to use the help boot from cd option, but encountered the same problem.

I get this error message when checking the log:
10-04 18:49 DEBUG Distro: parsed info={'name': 'Linux-Mint', 'subversion': 'Release', 'version': '9', 'build': '20100427.1', 'codename': 'Isadora', 'arch': 'i386'}
10-04 18:49 INFO Distro: Found a valid CD for Linux Mint: E:\
10-04 18:49 INFO root: Running the CD menu...
10-04 18:49 DEBUG WindowsFrontend: __init__...
10-04 18:49 DEBUG WindowsFrontend: on_init...
10-04 18:49 INFO WinuiPage: appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']
10-04 18:49 INFO WinuiPage: appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']
10-04 18:50 INFO root: CD menu finished
10-04 18:50 INFO root: Running the installer...
10-04 18:50 INFO WinuiPage: appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']
10-04 18:50 INFO WinuiPage: appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']
10-04 18:50 DEBUG WinuiInstallationPage: target_drive=D:, installation_size=20000MB, distro_name=Linux Mint, language=en_US, locale=en_US.UTF-8, username=michael
10-04 18:50 INFO root: Received settings
10-04 18:50 INFO WinuiPage: appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']
10-04 18:50 DEBUG TaskList: # Running tasklist...
10-04 18:50 DEBUG TaskList: ## Running select_target_dir...
10-04 18:50 INFO WindowsBackend: Installing into D:\linuxmint
10-04 18:50 DEBUG TaskList: ## Finished select_target_dir
10-04 18:50 DEBUG TaskList: ## Running create_dir_structure...
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\disks
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\install
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\install\boot
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\disks\boot
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\disks\boot\grub
10-04 18:50 DEBUG CommonBackend: Creating dir D:\linuxmint\install\boot\grub
10-04 18:50 DEBUG TaskList: ## Finished create_dir_structure
10-04 18:50 DEBUG TaskList: ## Running uncompress_target_dir...
10-04 18:50 DEBUG TaskList: ## Finished uncompress_target_dir
10-04 18:50 DEBUG TaskList: ## Running create_uninstaller...
10-04 18:50 DEBUG WindowsBackend: Copying uninstaller E:\mint4win.exe -> D:\linuxmint\uninstall-wubi.exe
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString D:\linuxmint\uninstall-wubi.exe
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir D:\linuxmint
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Linux Mint
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon D:\linuxmint\Linux Mint.ico
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 9-rev189
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Linux Mint
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.linuxmint.com
10-04 18:50 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.linuxmint.com
10-04 18:50 DEBUG TaskList: ## Finished create_uninstaller
10-04 18:50 DEBUG TaskList: ## Running copy_installation_files...
10-04 18:50 DEBUG WindowsBackend: Copying C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\data\custom-installation -> D:\linuxmint\install\custom-installation
10-04 18:50 DEBUG WindowsBackend: Copying C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\winboot -> D:\linuxmint\winboot
10-04 18:50 DEBUG WindowsBackend: Copying C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\data\images\Linux Mint.ico -> D:\linuxmint\Linux Mint.ico
10-04 18:50 DEBUG TaskList: ## Finished copy_installation_files
10-04 18:50 DEBUG TaskList: ## Running get_iso...
10-04 18:50 DEBUG TaskList: New task copy_file
10-04 18:50 DEBUG TaskList: ### Running copy_file...
10-04 19:09 ERROR TaskList: [Errno 13] Permission denied
Traceback (most recent call last):
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\utils.py", line 209, in copy_file
IOError: [Errno 13] Permission denied
10-04 19:09 DEBUG TaskList: # Cancelling tasklist
10-04 19:09 DEBUG TaskList: New task check_iso
10-04 19:09 ERROR root: [Errno 13] Permission denied
Traceback (most recent call last):
File "\lib\wubi\application.py", line 56, in run
File "\lib\wubi\application.py", line 128, in select_task
File "\lib\wubi\application.py", line 194, in run_cd_menu
File "\lib\wubi\application.py", line 118, in select_task
File "\lib\wubi\application.py", line 156, in run_installer
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\utils.py", line 209, in copy_file
IOError: [Errno 13] Permission denied
10-04 19:09 DEBUG CommonBackend: Searching for local ISO
10-04 19:09 DEBUG CommonBackend: Could not find any ISO or CD, downloading one now
10-04 19:09 DEBUG TaskList: New task get_metalink
10-04 19:09 ERROR TaskList: Cannot download the metalink and therefore the ISO
Traceback (most recent call last):
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\backend.py", line 493, in get_iso
File "\lib\wubi\backends\common\backend.py", line 331, in download_iso
Exception: Cannot download the metalink and therefore the ISO
10-04 19:09 DEBUG TaskList: # Cancelling tasklist
10-04 19:09 DEBUG TaskList: # Finished tasklist
For reference, I have Windows Vista and am planning on getting rid of it. Due to issues with the OS, I am trying to switch over to Mint and then install XP on the computer to dual boot between the two.
I got the live cd through the magazine.

I'm a noob when it comes to linux, and am probably missing something obvious here.

Sumerian
Level 1
Level 1
Posts: 4
Joined: Mon Oct 04, 2010 8:13 pm

Re: Help with Install

Post by Sumerian »

Please... help me out here.

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richyrich
Level 19
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Posts: 9059
Joined: Mon May 04, 2009 8:31 pm

Re: Help with Install

Post by richyrich »

You are not installing this from a Live disk, this message is coming from within Windows !

Code: Select all

appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']

Sumerian
Level 1
Level 1
Posts: 4
Joined: Mon Oct 04, 2010 8:13 pm

Re: Help with Install

Post by Sumerian »

richyrich wrote:You are not installing this from a Live disk, this message is coming from within Windows !

Code: Select all

appname=wubi, localedir=C:\Users\Michael\AppData\Local\Temp\pylB672.tmp\translations, languages=['en_US', 'en']

Yes, I know that. The reason I tried to run the install through Windows is it's not loading up past casper when I try to boot from CD.
S'what I want to know is what might be causing it.

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richyrich
Level 19
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Posts: 9059
Joined: Mon May 04, 2009 8:31 pm

Re: Help with Install

Post by richyrich »

We'll need to see a list of your hardware, if you can get to a terminal prompt (even if you have to boot to the Live disk) type inxi -F (enter) then copy/paste the output back here.

If you cannot, how far does it get? can you get to the menu to check the disk integrity? did you check the md5sum before you burned the iso image to disk?

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