Software Manager cannot log in (to leave reviews)

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bernd.wechner
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Software Manager cannot log in (to leave reviews)

Post by bernd.wechner »

A puzzle. I have confirmed user name and password for:

http://community.linuxmint.com

and yet, if I enter these as my account for the Software Manager it complains that the account does not exist.

Image

Image

Apologies, forum only accepts 320 pixels wide so Invalid Username image is a tad hard to read.

And yes, the username and password I type into this dialog I have verified explicitly logging into

http://community.linuxmint.com

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xenopeek
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Location: The Netherlands

Re: Software Manager cannot log in (to leave reviews)

Post by xenopeek »

It looks like the remote review functionality of the Community website can't handle usernames with dashes in them. I've sent you a private message with some information about your Community website account that you'll need.
Image

shanevbg
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Re: Software Manager cannot log in (to leave reviews)

Post by shanevbg »

I have the same problem
my user name is shanevbg
I registered, but can't get software manager in Linux Mint Mate 17.3 64-bit to recognize me as a user.

SirCadogan
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Joined: Fri Feb 07, 2014 5:22 pm

Re: Software Manager cannot log in (to leave reviews)

Post by SirCadogan »

Same problem with me under LMDE 2 ... I just checked the credentials are working on the web site. Who knows anything? E.g. I would like to try to delete the local file where my account information is stored, to force the app manager to reinit the auth flow ...

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bernd.wechner
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Re: Software Manager cannot log in (to leave reviews)

Post by bernd.wechner »

With MINT 18 now out for a while, hopefully someone can find time to fix the problem of not accepting dashes in usernames.

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eatenimpinia
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Re: Software Manager cannot log in (to leave reviews)

Post by eatenimpinia »

Same problem here on Linux Mint 17.3 Cinnamon (x64). My username is eatenimpinia (no dashes or anything weird). That error message references:

http://community.linuxmint.com

Is that something different from here (forums.linuxmint.com)?

EDIT: answered my own question -- yep, community.linuxmint.com is not the same as forums.linuxmint.com. Guess I'll have to register there, too. Sorry.
Distro: (back to) Linux Mint 17.3 Rosa, Kernel: 4.4.0-51-generic x86_64 (64 bit), Desktop: Cinnamon 2.8.8

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