Adobe Reader 8 and Helvetica fonts

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Level 5
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Joined: Thu Nov 27, 2008 9:38 pm

Adobe Reader 8 and Helvetica fonts

Postby rdonnelly » Mon Mar 02, 2009 3:56 pm

I have me Sprint bill emailed to me. When I try to open it with acroread I get the following error

"cannot find or create the font 'helvetica' "

Most of the text is displayed as dots.

When I open the same file with Evince, all is fine? Just an annoyance, but if some one knows the answer it would be helpful.

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Level 6
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Re: Adobe Reader 8 and Helvetica fonts

Postby grimdestripador » Mon Mar 02, 2009 4:11 pm

Someone at sprint assumes all people have mac fonts installed. Adobe is enforcing the font, rather than skipping to the next alternative.
Your other PDF reader chooses the next , so it displays on your screen.

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