Adobe Reader 8 and Helvetica fonts

Questions about applications and software
Forum rules
Before you post please read how to get help
rdonnelly
Level 4
Level 4
Posts: 440
Joined: Thu Nov 27, 2008 9:38 pm

Adobe Reader 8 and Helvetica fonts

Postby rdonnelly » Mon Mar 02, 2009 3:56 pm

I have me Sprint bill emailed to me. When I try to open it with acroread I get the following error

"cannot find or create the font 'helvetica' "

Most of the text is displayed as dots.

When I open the same file with Evince, all is fine? Just an annoyance, but if some one knows the answer it would be helpful.

Bob
The OS: Linux Mint 17.3 KDE
The Hardware: Dell 17R Special Edition, Intel Quad Core, i7 - 3.40 GHz, 8 GB Ram, HD 1TB
Video NVIDIA GeForce GT 650M 2GB
The Name: Bob

User avatar
grimdestripador
Level 6
Level 6
Posts: 1057
Joined: Fri Feb 16, 2007 2:26 am

Re: Adobe Reader 8 and Helvetica fonts

Postby grimdestripador » Mon Mar 02, 2009 4:11 pm

Someone at sprint assumes all people have mac fonts installed. Adobe is enforcing the font, rather than skipping to the next alternative.
Your other PDF reader chooses the next , so it displays on your screen.


Return to “Software & Applications”

Who is online

Users browsing this forum: No registered users and 5 guests