Problems with using Shutter. (solved)

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Wompoo
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Problems with using Shutter. (solved)

Post by Wompoo » Wed Mar 29, 2017 9:09 pm

I am experiencing difficulties in getting the screenshot application Shutter to open. the problem started when it would not start from the launcher in my top toolbar, Linux Mint 17.3 KDE. Now, it will not open reliably from any place including the startup menu.
If I patiently keep clicking, it will sometimes open on the last operation.
I tried re-installing it in my synaptic package manager, but it made no difference.
Advice please?
Last edited by Wompoo on Thu May 11, 2017 8:00 pm, edited 1 time in total.
Desktop PC #2
Linux Mint 19 KDE desktop (64-bit), Asus
CPU E7500, 8 Gb RAM


Desktop #1
Dell Vostro 220 64 bit.
Linux Mint 17.3 Rosa KDE

Dell Inspiron 6000 laptop

Box293
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Re: Problems with using Shutter.

Post by Box293 » Tue May 02, 2017 7:12 pm

In a terminal open shutter by typing:

Code: Select all

shutter
If there are any missing modules or problems they will be displayed in the terminal window.

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phd21
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Re: Problems with using Shutter.

Post by phd21 » Tue May 02, 2017 10:52 pm

Hi "Wompoo",

I just read your post and the good replies to it. Here are my thoughts on this as well.

Try deleting the Shutter hidden configuration folder. With shutter closed, you can open the file manager, click show hidden files, right click the ".shutter" folder and delete it. When you restart shutter, it will create a new configuration folder.

Example: replace "YourUserName" below with your actual user name...
sudo rm -r /home/YourUserName/.shutter/

or use the command below which does the same thing....

Code: Select all

sudo rm -r  ~/.shutter
Hope this helps ...
Last edited by phd21 on Thu May 11, 2017 9:54 pm, edited 6 times in total.
Phd21: Mint KDE 18.3 & 19, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

Wompoo
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Re: Problems with using Shutter.

Post by Wompoo » Thu May 11, 2017 7:59 pm

Thanks for the replies Box and Phd21.
And apologies for my late reply. I did not see a notification at the top of my page on the forums for some reason or other, so did not look further. Besides, the problem, (if I actually had one at all?) seemed to resolve itself. I may have been using it incorrectly, or the updates have updated it. (or some other explanation.)
I'll mark this as solved.


Jim.
Desktop PC #2
Linux Mint 19 KDE desktop (64-bit), Asus
CPU E7500, 8 Gb RAM


Desktop #1
Dell Vostro 220 64 bit.
Linux Mint 17.3 Rosa KDE

Dell Inspiron 6000 laptop

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phd21
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Location: Florida

Re: Problems with using Shutter.

Post by phd21 » Thu May 11, 2017 9:46 pm

Hi "Wompoo",

You are welcome...
Phd21: Mint KDE 18.3 & 19, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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