[SOLVED] Add VPN (greyed out)

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cozski
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[SOLVED] Add VPN (greyed out)

Postby cozski » Fri Oct 27, 2017 10:58 am

Hello

I've been using Tor Guard VPN which was a simple UI set up but have decided to switch to Cactus VPN. I have the installation instructions from here: https://www.cactusvpn.com/tutorials/how ... on-ubuntu/

However I'm not able to add VPN connection as the option is greyed out. I've looked at some responses to this issue from other users, such as the one found here: viewtopic.php?t=236784

Any help would be appreciated.

Cheers.
Last edited by cozski on Fri Nov 10, 2017 11:13 am, edited 1 time in total.
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phd21
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Re: Add VPN (greyed out)

Postby phd21 » Fri Oct 27, 2017 3:31 pm

Hi "cozski",

It would help to know more about your system setup. If you run "inxi -Fxzd" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

It looks like you may not have the "openVPN" packages installed correctly or it would not be "greyed out". The "openVPN" packages are usually installed by default in all Linux Mint editions. Normally you would choose to "import VPN" through the Network Manager (NM) in your System Tray panel, and browse to your vpn configuration file (something.ovpn).

I would highly recommend installing a current version of "openVPN" software using the instructions in the link below.
https://forums.linuxmint.com/viewtopic.php?f=157&t=242583&hilit=openvpn


How to Establish An OpenVPN Connection in Ubuntu
https://timwolverson.wordpress.com/2016/11/22/how-to-set-up-openvpn-linux-mint/

How to Establish An OpenVPN Connection in Ubuntu 14.04 (Linux Mint 17.x)
- note in Linux Mint 18.x, the certificate and key files are automatically generated, yeah!
http://ubuntuhandbook.org/index.php/2014/05/establish-openvpn-connection-ubuntu-1404/

Hope this helps ...
Phd21: Mint KDE 17.3 & 18.2, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,3gb Ram,160gb hdd, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

briliath
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Re: Add VPN (greyed out)

Postby briliath » Fri Oct 27, 2017 9:48 pm

I have a semi-related question. I'm using paid VPN services. It's the one with the cobra. They offer "open" and pptp and two other kinds. The thing that bugs me is sometimes their servers in the US tend to "freeze" and many times I have to refresh or disconnect and reconnect. Are there any free VPNs for Linux that are completely dependable? Or are they basically all a little buggy from time to time?

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Re: Add VPN (greyed out)

Postby catweazel » Fri Oct 27, 2017 10:00 pm

briliath wrote:I have a semi-related question. I'm using paid VPN services. It's the one with the cobra. They offer "open" and pptp and two other kinds. The thing that bugs me is sometimes their servers in the US tend to "freeze" and many times I have to refresh or disconnect and reconnect. Are there any free VPNs for Linux that are completely dependable? Or are they basically all a little buggy from time to time?

Please start a new thread.
If your problem is fixed, please mark your thread as [SOLVED] by editing the title of the first message in the thread.

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cozski
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Re: Add VPN (greyed out)

Postby cozski » Sun Oct 29, 2017 12:58 pm

phd21 wrote:Hi "cozski",

It would help to know more about your system setup. If you run "inxi -Fxzd" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

It looks like you may not have the "openVPN" packages installed correctly or it would not be "greyed out". The "openVPN" packages are usually installed by default in all Linux Mint editions. Normally you would choose to "import VPN" through the Network Manager (NM) in your System Tray panel, and browse to your vpn configuration file (something.ovpn).

I would highly recommend installing a current version of "openVPN" software using the instructions in the link below.
https://forums.linuxmint.com/viewtopic.php?f=157&t=242583&hilit=openvpn


How to Establish An OpenVPN Connection in Ubuntu
https://timwolverson.wordpress.com/2016/11/22/how-to-set-up-openvpn-linux-mint/

How to Establish An OpenVPN Connection in Ubuntu 14.04 (Linux Mint 17.x)
- note in Linux Mint 18.x, the certificate and key files are automatically generated, yeah!
http://ubuntuhandbook.org/index.php/2014/05/establish-openvpn-connection-ubuntu-1404/

Hope this helps ...


Here are the results. thanks:

System: Host: sunonthecross-System-Product-Name Kernel: 4.8.0-53-generic i686 (32 bit gcc: 5.4.0)
Desktop: MATE 1.18.0 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.2 Sonya
Machine: Mobo: ASUSTeK model: M5A78L-M/USB3 v: Rev X.0x
Bios: American Megatrends v: 1401 date: 08/28/2012
CPU: Dual core AMD FX-4130 (-HT-MCP-) cache: 4096 KB
flags: (lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 15269
clock speeds: max: 3800 MHz 1: 2600 MHz 2: 1800 MHz 3: 2600 MHz
4: 1800 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] RS780L [Radeon 3000]
bus-ID: 01:05.0
Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
Resolution: 1680x1050@59.95hz
GLX Renderer: Gallium 0.4 on AMD RS780 (DRM 2.46.0 / 4.8.0-53-generic, LLVM 4.0.0)
GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio: Card-1 Advanced Micro Devices [AMD/ATI] RS780 HDMI Audio [Radeon (HD) 3000 Series]
driver: snd_hda_intel bus-ID: 01:05.1
Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
driver: snd_hda_intel bus-ID: 00:14.2
Card-3 Chicony Gateway Webcam driver: USB Audio usb-ID: 008-002
Sound: Advanced Linux Sound Architecture v: k4.8.0-53-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: e800 bus-ID: 03:00.0
IF: enp3s0 state: down mac: <filter>
Card-2: Ralink RT3060 Wireless 802.11n 1T/1R
driver: rt2800pci v: 2.3.0 bus-ID: 04:05.0
IF: wlp4s5 state: up mac: <filter>
Drives: HDD Total Size: 2620.5GB (30.3% used)
ID-1: USB /dev/sda model: Expansion size: 2000.4GB
ID-2: /dev/sdb model: Samsung_SSD_840 size: 120.0GB
ID-3: USB /dev/sdc model: HD size: 500.1GB
Optical: /dev/sr0 model: TSST CDDVDW SH-224BB
rev: SB00 dev-links: cdrom,cdrw,dvd,dvdrw
Features: speed: 48x multisession: yes
audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 94G used: 44G (49%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 472M used: 116M (26%) fs: ext2 dev: /dev/sdb1
ID-3: swap-1 size: 16.89GB used: 0.00GB (0%) fs: swap dev: /dev/dm-2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 37.0C mobo: 25.0C
Fan Speeds (in rpm): cpu: 1753 sys-1: 1551
Info: Processes: 218 Uptime: 5:34 Memory: 1666.1/15934.8MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35
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phd21
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Re: Add VPN (greyed out)

Postby phd21 » Sun Oct 29, 2017 1:47 pm

Hi "cozski",

You are welcome.

I do not see anything wrong from the results of the "inxi -Fxzd" command, except that you are using a 32-bit Linux Mint Mate 18.2 versus a 64-bit Linux Mint Mate 18.2 like you should be using.

I would download and install the correct 64-bit Linux Mint version, after you have backed up any files that you may want to keep. Run the Mint updates.

Then, install the newer version of "openVPN" per my instructions in that link I provided. Try importing one of your VPN provider's server configuration files (something.ovpn), and let us know what happens.

FYI: in my Linux Mint KDE 18.2, I could not import a free "ProtonVPN" server configuration file without updating the "openVPN" software.


Hope this helps ...
Phd21: Mint KDE 17.3 & 18.2, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,3gb Ram,160gb hdd, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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cozski
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Re: Add VPN (greyed out)

Postby cozski » Fri Nov 10, 2017 11:12 am

Thanks for the help/advice on this. As recommended I did installed 64bit Mint and this has solved the issues I had. Much appreciated.
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phd21
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Re: Add VPN (greyed out)

Postby phd21 » Fri Nov 10, 2017 12:30 pm

Hi "cozski"

You are very welcome ...
Phd21: Mint KDE 17.3 & 18.2, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,3gb Ram,160gb hdd, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde


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