Software Manager Broken?

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kharrisma
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Software Manager Broken?

Post by kharrisma »

Hi Forum Folks,

Utter newbie to LinuxMint here, so be kind... ;)

I just bought a Dell Laptop to replace my bricked Asus G73JH (I used to have disposable income.... :( ), and it came with Windows 10 pre-installed.

Now, I've been using computers since the '286 was king of the heap. Was very comfortable with the DOS command line. Windows... meh. Then I discovered pc gaming... and Windows became my main OS... right up 'til Wiindows 10. My God, have they b0rk3d things up! XP was arguably the best incarnation to date, and they've been going steadily downhill since then, IMO. I find Windows 10 just intolerable as an OS if you're actually trying to get anything productive done, or want to fiddle with the configuration of your machine. I've finally had enough of M$'s 600-pound gorilla approach to who actually owns my PC, and after receiving absolutely nothing in the way of useful support from Dell, I've managed to get LinuxMint (most recent version... 18.3 I think?) installed in a dual-boot configuration that actually works.

However... I've had a number of minor issues with Mint. Software repositories not completely downloading during install/setup, software cache update failing to update, and now Software Manager doesn't seem to want to install anything. Went to install Google Earth, and it got about 70% of the way there and just hung. Bailed on that, and now it just won't install anything.

Is there some known issue with Software Manager? I've managed to find a bunch of Software Manager-related posts, but nothing about it just not doing anything at all. Maybe it's my junky ol' Dell hardware that's not fully compatible? Or would un-installing and then re-installing Software manager work (if that's even possible)? I'm just not sure where to take this without breaking things even more... and I really don't want to have to go back to Windows... I'll even consider Apple/Mac before doing that. Any help would be much appreciated!

fullmoonguru
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Re: Sofware Manager Broken?

Post by fullmoonguru »

Welcome to Linux and Linux Mint! Yeah things aren't right, but it's not the software manager. Menu > Administration > Synaptic Package Manager gets you to the behind-the-scenes tool, just so you know, and you'll get the same results there. I looked around a little and it seems that there is an issue that it's using IPv6 to update. My understanding (and this may be wrong or over-simplified) is that there are still more servers running IPv4 than IPv6 so things are backing up.

Anyway, what I found is that it looks like it's stuck but it's not. You just need to leave it and come back. You can also make a change to make it use IPv4 but I've just been leaving and doing something else for a while and it has finished each time. It takes more than a few minutes.

Hope this helps.

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Moem
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Re: Sofware Manager Broken?

Post by Moem »

Have you tried switching to different mirrors?
Image

If your issue is solved, kindly indicate that by editing the first post in the topic, and adding [SOLVED] to the title. Thanks!

fullmoonguru
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Re: Software Manager Broken?

Post by fullmoonguru »

I've tried different mirrors but the issue remains.

minitux
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Re: Software Manager Broken?

Post by minitux »

the output of this command from terminal?

Code: Select all

sudo apt-get update

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kc1di
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Re: Software Manager Broken?

Post by kc1di »

Welcome to Linux Mint Forums,
Good to have your here :)

A few things you can try see how they go.

1. in Synaptic go to edit tab and click on fix broken packages - sometimes a package install is interrupted and that messes up the system.
2. in a terminal type the following commands one at a time:

Code: Select all

sudo apt-get autoclean
sudo apt-get clean
sudo dpkg --configure -a
sudo apt update
See if system now upgrades properly.
if not post any error messages you encountered along the way.
good luck.
Easy tips : https://easylinuxtipsproject.blogspot.com/ Pjotr's Great Linux projects page.
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

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