Update Problems

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Lurxl
Level 1
Level 1
Posts: 1
Joined: Wed Apr 25, 2018 11:55 am

Update Problems

Post by Lurxl » Wed Apr 25, 2018 12:03 pm

Hello,
I have just installed Sylvia, Mint Cinnamon 18.3
Initially I wanted to run the updates, which started nice, then I believe they got stuck.
I have restarted, and now it says:
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.
Updates do not work anymore and I have no idea what I must do!!
Please help..!

Thank you,
Stefan

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karlchen
Level 19
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Posts: 9062
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: Update Problems

Post by karlchen » Wed Apr 25, 2018 12:18 pm

Hello, Lurxl.

The error message already offered the key to the solution:
Close Update Manager.
Open a terminal window.
Execute this commandline:

Code: Select all

sudo dpkg --configure -a
Note:
sudo will prompt you to enter your password. While you type the password there will be no visual feedback, no *** will be displayed. Type your password and press the enter key.
Hopefully sudo dpkg --configure -a will finish without problems.
Next try Update Manager again.
Hopefully it will work without issues again.

Best regards,
Karl
Image
Old bugs good, new bugs bad! Updates are evil: might fix old bugs and introduce no new ones.

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