Linux Mint 19 - TeamViewer does not start

[weblike]

Hi,

Just installed Linux Mint 19 Cinnamon and having some trouble on installing TeamViewer 11. The GUI of teamviewer does not start.

[Pierre]

so I've had lots of fun in getting the i386 version of TV working on my LM19/64 bit Mate.
- should have got the 64 bit version, but what the heck . .

the thing is, that I've better results with TV 13 than with TV 12,
both needed lots of i386 files ( which is why the 64bit works better )

any reason that you still are using TV 11 ? and is it 32 / 64 bit ?

[weblike]

Hi,

I have license on TV 11.....and I have tried both 32 and 64 ...neither works.

[Pierre]

is it trying to install any extra Files at all ?
& is there any Error messages, when trying to install TV 11 ?.

you may need to find the Installation Log & general TV files,
so that you can ask for TeamViewer Support, since you have a Valid Licence.

[weblike]

I've opened a ticket on teamviewer's website.
Let's see what they are saying about this.
thx

[Pierre]

rather than trying to Help You - - they most likely will offer you an upgrade to TV 13
- Sales Dept Vs Tech Support

[weblike]

Let's see...

[weblike]

The official reply from TeamViewer is to upgrade to TV latest version.

Now I have perpetual license....and I have to switch to subscription...

Have a fabulous day,

[lmorselli]

Same problem here, I resolved with this:
https://community.teamviewer.com/t5/Lin ... td-p/37873

Edit:

Sorry, I copied the wrong link, this is the right one:
https://community.teamviewer.com/t5/Lin ... /m-p/33334

Download the package "libfreetype6_2.6.1-0.1" from (it's the Xenial version): http://security.ubuntu.com/ubuntu/pool/ ... 3_i386.deb
Uncompress the downloaded deb package, locate and copy the files "libfreetype.so.6.12.1" and "libfreetype.so.6" inside the folder "/opt/teamviewer/tv_bin/wine/lib"

I had to install libpng12-0_1.2.54-1ubuntu1_i386.deb, too.

I used teamviewer_11.0.93329_i386.deb, non the amd64 installer.

[kukamuumuka]

An another option is to use AnyDesk.
https://anydesk.com/remote-desktop

[Pierre]

Same problem here, I resolved with this:
https://community.teamviewer.com/t5/Lin ... td-p/37873

that can't be right - - that linked post - - couldn't install Teamviewer on LinuxMint 19 - either. .

interestingly - - that AnyDesk - was the only remote program that I've been unable to get working on Linux .. ..

[lmorselli]

Sorry, yesterday I copied the wrong link, this is the right one:
https://community.teamviewer.com/t5/Lin ... /m-p/33334

Download the package "libfreetype6_2.6.1-0.1" from (it's the Xenial version): http://security.ubuntu.com/ubuntu/pool/ ... 3_i386.deb
Uncompress the downloaded deb package, locate and copy the files "libfreetype.so.6.12.1" and "libfreetype.so.6" inside the folder "/opt/teamviewer/tv_bin/wine/lib"

I had to install libpng12-0_1.2.54-1ubuntu1_i386.deb, too.

I used teamviewer_11.0.93329_i386.deb, non the amd64 installer.