Teamviewer ID changed

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Location: Oklahoma where the wind comes sweeping down the plains

Teamviewer ID changed

Post by AZgl1500 » Tue Jul 17, 2018 1:08 am

I built up a laptop for my sister to learn Linux on, she lives in Utah almost 2,000 miles from my home in Oklahoma.

I set up Teamviewer so that I could do remote dial in support if needed, recorded the ID address that it gave me here at home, while using it on my own WiFi network.

last night, I tried to get into her laptop via Teamviewer and got the typical message "TV not running on target computer"

I finally had my sister bring up Teamviewer manually via the menu and asked her what the ID address was showing?

it was different than what it was when it was here in my home.
I also noticed that the Remote Control Password that I installed for myself no longer worked...

So, my question is to those who do support via Teamviewer, have you noticed that the ID address will change if the target Teamviewer PC is moved to a different IP address, and does it always loose the Remote Control password?

I had to use the 4 digit password that was showing on her screen.

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