Cannot update my system using Update Manager

Questions about applications and software
Forum rules
Before you post please read how to get help
Post Reply
Hawkeye_52
Level 3
Level 3
Posts: 149
Joined: Thu Mar 06, 2008 5:06 am
Location: USA

Cannot update my system using Update Manager

Post by Hawkeye_52 » Mon Oct 22, 2018 6:12 pm

I am unable to update my system using Update Manager. When I try, the process keeps sticking on the item at the top of the following picture:
Update_Problem-10_22_2018.png
I have tried changing both the Main (Sylvia) and Base (Xenial) mirrors more than once without any change in the problem. I am definitely not a power user, so if my problems are not solved through fairly simple (i.e. menu) efforts, I am stumpted. Any help would be appreciated.

Thanks,
Hawkeye52

User avatar
karlchen
Level 19
Level 19
Posts: 9432
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: Cannot update my system using Update Manager

Post by karlchen » Thu Oct 25, 2018 6:54 am

Hello, Hawkeye_52.

Please, close all applications like Software Manager, Update Manager, Synaptic, in case any of them is open.
Then, please, open a terminal window.
Execute the commandline

Code: Select all

inxi -Sr
exactly as it has been typed here. Mark the complete text output which inxi will display and paste it into your next reply.
Next execute the commandline

Code: Select all

sudo apt-get update
Mark the complete text output which apt-get will display and paste it into your next reply.

Perhaps this will give a hint what might be the root cause.

Best rgerads,
Karl
Image
Linux Mint 18.1 64-bit Cinnamon Desktop, Total Commander 9.21a 64-bit
Ubuntu 18.04.1 32-bit Mate Desktop, Total Commander 9.21a 32-bit
Windows? - 1 window in every room

Post Reply

Return to “Software & Applications”