[SOLVED] Wacom tablet not working on mint 19

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IdanWolnnec
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[SOLVED] Wacom tablet not working on mint 19

Post by IdanWolnnec » Thu Nov 15, 2018 4:35 pm

hello, I have Linux mint 19 Cinnamon 64-bit on my PC (new to linux, installed 3 weeks ago).
I'm having trouble with the wacom driver, it's installed but my tablet (CTL-672) is not recognized by the computer.
How can I fix that?
Last edited by IdanWolnnec on Sat Dec 01, 2018 5:18 am, edited 1 time in total.

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kyphi
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Re: New software does not open

Post by kyphi » Sat Nov 17, 2018 3:56 pm

How did you install this software and from what source?

Mypaint is available in the Software Manager and can be installed from there.
PDF files are opened in Document Viewer by default. There is no need to specify "open with ...".
Wacom drivers are already installed in your system - see System Settings (in the main menu), Hardware, Graphics Tablet.
Linux Mint 19 Cinnamon - 64bit

IdanWolnnec
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Re: New software does not open

Post by IdanWolnnec » Thu Nov 22, 2018 5:52 pm

kyphi wrote:
Sat Nov 17, 2018 3:56 pm
How did you install this software and from what source?

Mypaint is available in the Software Manager and can be installed from there.
PDF files are opened in Document Viewer by default. There is no need to specify "open with ...".
Wacom drivers are already installed in your system - see System Settings (in the main menu), Hardware, Graphics Tablet.
MyPaint was from the software center.
but that's less relevant now, the most important is the wacom driver.
I plug my wacom tablet, the light turns on in it, the command susb says:
Bus 002 Device 007: ID 056a:037b Wacom Co., Ltd

but the tablet does not respond to anything and in system settings - graphics tablet it says
"no tablet detected"

I'm running Linux mint 19 cinnamon 4.15.0-38-generic.
tried installing wacom drivers via PPA and had an error:
"ppa does not support bionic"

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kyphi
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Re: New software does not open

Post by kyphi » Thu Nov 22, 2018 7:34 pm

There are several Wacom tablets. Which one do you have?

I use a Wacom Bamboo (056a:0065), identified immediately on being plugged in.

Perhaps this will help: https://sourceforge.net/projects/linuxwacom/
Linux Mint 19 Cinnamon - 64bit

IdanWolnnec
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Re: New software does not open

Post by IdanWolnnec » Fri Nov 23, 2018 4:23 pm

kyphi wrote:
Thu Nov 22, 2018 7:34 pm
There are several Wacom tablets. Which one do you have?

I use a Wacom Bamboo (056a:0065), identified immediately on being plugged in.

Perhaps this will help: https://sourceforge.net/projects/linuxwacom/
I have Wacom ONE ctl-672
and this is the error i get wen installing it:
https://imgur.com/a/eAq0PA3

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kyphi
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Re: New software does not open

Post by kyphi » Mon Nov 26, 2018 11:56 pm

When you open the Software Manager, type wacom into the search bar then press Enter, you will be offered "Xserver-xorg-input-wacom" which is the Wacom input driver. Install it if it is not already installed.

This site may offer further information: https://linuxwacom.github.io/
Linux Mint 19 Cinnamon - 64bit

IdanWolnnec
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Re: New software does not open

Post by IdanWolnnec » Tue Nov 27, 2018 8:09 am

kyphi wrote:
Mon Nov 26, 2018 11:56 pm
When you open the Software Manager, type wacom into the search bar then press Enter, you will be offered "Xserver-xorg-input-wacom" which is the Wacom input driver. Install it if it is not already installed.

This site may offer further information: https://linuxwacom.github.io/
Both results I get are already installed, and it's not working.
I'll try contacting the linux wacom project to see if they have any solution before selling my graphics tablet on ebay

IdanWolnnec
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Re: New software does not open

Post by IdanWolnnec » Wed Nov 28, 2018 7:05 am

Well, my problem was solved, we can close this topic

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Moem
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Re: New software does not open

Post by Moem » Wed Nov 28, 2018 7:53 am

IdanWolnnec wrote:
Wed Nov 28, 2018 7:05 am
Well, my problem was solved, we can close this topic
That's great! Please tell us how it was solved (for the benefit of others, who may be struggling with the same problem) and mark it as solved, by editing the first post in the topic and adding [SOLVED] to the subject line. Thanks!
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If your issue is solved, kindly indicate that by editing the first post in the topic, and adding [SOLVED] to the title. Thanks!

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Re: New software does not open

Post by IdanWolnnec » Sat Dec 01, 2018 5:16 am

solution fot the wacom tablets issue:
disabling secure boot so it won't block the tablet's connection.

and if you want to use the tablet and still have secure boot enabled:


The steps below are for Ubuntu but should work on Mint 19:

1. Re-enable secure boot mode and boot into Mint

2. Run sudo update-secureboot-policy --new-key to generate a MOK key (if one already exists, it won't be overwritten).

3. Run sudo mokutil --import /var/lib/shim-signed/mok/MOK.der to add the key to the MOK database

4. If the key is already in the database you can skip to step 10.

5. When asked by mokutil for a password, provide a 8-16 character password. The password is only used used once in the next step to confirm you are physically at the keybaord and then erased, so something simple like "11111111" is perfectly fine.

6. Reboot the computer.
7. A blue screen titled "Perform MOK management" should start up rather than Mint.

8. Select "Enroll MOK", "Continue", and then "Yes". Type in the password you provided. Choose reboot.

9. When the system starts back up you should be in Mint with your signing key enrolled in the MOK database.

10. The tablet driver shouldn't be working at this point since secure boot is enabled but the module isn't signed.

11. Run sudo /lib/modules/$(uname -r)/build/scripts/sign-file sha512 /var/lib/shim-signed/mok/MOK.priv /var/lib/shim-signed/mok/MOK.der /lib/modules/$(uname -r)/extra/wacom.ko

12. If there are no errors reported, the module should be signed. You should be able to run hexdump -C /lib/modules/$(uname -r)/extra/wacom.ko | tail and see "Module signature appended" in the text on the right-hand side. If not, the module was not signed properly.

13. Reboot. The module has been signed, and the key used to sign it is registered in the MOK database so the tablet should work when the system starts back up.

Any time you re-install the input-wacom driver (e.g. because your distro provided an updated kernel and our driver stops working) you'll need to re-sign the module afterwards starting at step 10.

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